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Gilson Gray LLP

3.1 | 33 Reviews 33 Reviews | Consumer Disputes Lawyers
5,437 Total Company Reviews info icon Consumer Disputes Lawyers | info icon 5,437 Total Company Reviews Consumer Disputes Lawyers | info icon 5,437 Total Company Reviews

37 East High Street, Forfar, Angus, DD8 2EL

Accepting new clients

37 East High Street, Forfar, Angus, DD8 2EL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: D9FAACD5-599E-44A3-876E-D41F4044D0AB

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

3.1
Very Good
61%
Value for
Money
Value for money: 61%
52%
Success
Rate
Satisfied with outcome: 52%
52%
Would
Recommend
Would recommend to friends and family: 52%
Communication 3.1/5
Initial Impressions 3.0/5
Approachability 3.1/5
Documentation Accuracy 3.1/5
Legal Knowledge 3.1/5
Value for money 3.1/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
Value for money: 87%
4% above
national average
86%
Success
Rate
Satisfied with outcome: 86%
4% above
national average
86%
Would
Recommend
Would recommend to friends and family: 86%
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 44 / 4,698
Commercial Property 78 / 3,581
Wills, Trusts & Probate 361 / 3,713
Dispute Resolution 59 / 1,792
Family Law 275 / 4,157
Banking 9 / 1,010
Company & Commercial 44 / 4,048
Land Law 26 / 1,326
Professional Negligence 67 / 1,278
Child Law 191 / 1,646
Contract Law 136 / 1,416
Corporate Law 87 / 840
Employment 170 / 3,545
Compliance Law 31 / 445
Financial Crime Law 5 / 463
Company Law 86 / 959
Consumer 115 / 4,304
Cybersecurity and Data Protection Law 51 / 872
Debt and Tax Law 78 / 775
Digital Law 20 / 294
Driving offences 57 / 629
Immigration 127 / 2,260
Money & Tax 43 / 1,903
National Insurance Law 41 / 412
Welfare & Benefits 31 / 1,031
Actions against the police 13 / 188
Agriculture 74 / 815
Charities 13 / 754
Clinical Negligence 79 / 1,218
Construction 17 / 848
Crime/ Criminal Defence 100 / 2,126
Defamation Law 32 / 270
Education 20 / 419
Energy & Transport 6 / 499
Energy Law 34 / 351
Equality Law 128 / 1,074
Equity Law 94 / 568
Gambling Law 6 / 74
Government Investigations 27 / 405
Health and Safety Law 85 / 570
Healthcare Law 12 / 389
Human rights 16 / 951
IT & Intellectual Property 20 / 1,086
Information Law 15 / 333
Inheritance Law 123 / 698
Insurance Law 54 / 639
Intellectual Property Law 85 / 612
International Law 31 / 371
Jurisdiction Law 18 / 168
Licensing Law 43 / 494
Medical Law 20 / 187
Notary 38 / 861
Occupational Health Law 73 / 421
Pensions Law 50 / 482
Personal Injury 153 / 2,591
Planning Law 87 / 575
Privacy Law 33 / 505
Regulations 26 / 2,332
Social Law 18 / 222
Sports Law 36 / 303
National 53 / 11,166

Contact & Locations - Gilson Gray LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

37 East High Street, Forfar, Angus, DD8 2EL

Reviews

3.1 /5 33 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is highly rated for property work — conveyancing, sales and purchases, lettings, remortgage, wills, probate and dispute work — with clients citing clear legal expertise and efficient case handling. Reviewers praise prompt, proactive communication, professionalism, organisation and thoroughness. Helpful soft skills highlighted include patience, approachability, calmness under pressure, responsiveness, clear plain English explanations and tenacity in chasing progress, which together make stressful transactions feel manageable and supportive.

Excellent communication
Very responsive
Helpful staff
Professional service
Efficient process
Kept informed
Friendly team
Very supportive
Quick completion
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Outstanding Professionalism and Results

I highly recommend Gilson Gray for their exceptional legal services. I engaged their help regarding a bankruptcy matter to recover an outstanding loan, and thanks to their expertise, the loan was retrieved in full. Throughout the entire process, Scott Runciman was incredibly prompt in his actions, highly responsive, and provided sound, strategic advice. Navigating these situations can be highly stressful, but his guidance and reassuring approach made all the difference. We are incredibly grateful for his help and highly appreciate the dedication he showed to our case. If you are looking for a reliable, efficient, and highly skilled solicitor, look no further.

A representative from Gilson Gray Llp responded to this review

Thank you for taking the time to share such wonderful feedback and for your recommendation. We're delighted to hear that you had such a positive experience with Gilson Gray and that we were able to achieve a successful outcome for you. Your kind words about Scott and the service you received mean a great deal to us. Thank you for placing your trust in our team! Best wishes, Gilson Gray

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Jane

ZERO COMPASSION !!!

I paid a couple of expensive bills to GILSON GRAY solc and decided to start a monthly payment plan ! I became critically ill and called them to ask could I pay most of the monthly account and the remainder the following week , they flatly refused !! I was then rushed to hospital unresponsive and had an emergency life saving opration I was unable to walk and spent two months in hospital I advised them of my circumstances but they started court proceedings against me causing further distress and expense while I was trying to recover !! They have shown zero compassion I dont agree with their client care and suppor policy it is non existent all they care about is getting their highly questionable and hugely expensive accounts paid !! Be prepared to expect that !!!

2
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Anonymous

Verified
Company & Commercial

high quality work

David Gray at the firm has been excellent. His advise was clear; assured; knowledgeable; and easy to understand. Phone calls and emails were both friendly and professional. David took on board straight away my questions and knew exactly what was at issue. It was also easy to get in touch with David. He was available to help and quick to respond. All paper work and admin matters were dealt with quickly and efficiently. The billing structure at Gilson Gray was also transparent and reasonable. With Assistance from Gilson Gray we were able to tackle the matter I needed help with and brought it to a successful resolution.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. David will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

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Peter Crooks, Lanarkshire Accident Law

Verified
Company & Commercial

Debt Recovery Instruction

I am a lawyer who specialises in personal injury litigation. I instructed Gilson Gray to recover a significant sum of damages, together with expenses, which had been granted for a client by court decree against an uninsured defender. The defender was avoiding any attempt to make payment personally. The matter was dealt with by David Alexander and David Gray. The service provided by both was impeccable : fast, efficient and and courteous. A pro-active and vigorous approach to recover the sums due. Very professional. I was delighted, as was my client, that all sums due by way of damages and expenses were recovered within a very short timeframe. I would highly recommend Gilson Gray in respect of any debt recovery related matter.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. David Alexander and David Gray will both receive a copy of the feedback, and get the recognition they deserve, thanks again! 

0
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Laura

Company & Commercial

Over £10k paid within 4 days!

I instructed David Alexander and David Gray to recover a debt due under an English Judgment on 03/12/2024. We agreed that, given the debt of over £10k and how slow the English Courts can be to provide a Certificate of Money Provisions, that an insolvency demand letter be issued by the Sheriff, based on the Judgment Order. This was issued to the Sheriff and served on 04/12/2024/05/12/2024, and resulted in a very quick turnaround for my client, as payment was then received in full on 09/12/2024. Great result on a debt that is long overdue!

A representative from Gilson Gray Llp responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Latto Maintenance

Latto

Exceptional service from Gilson Gray Glasgow. Meg Jeynes was clinical and composed at a contested hearing; Iain Grant's guidance was steady and strategic throughout. A first-rate, thoroughly professional team. Highly recommended.

Thank you for taking the time to share such thoughtful feedback and for your recommendation. We’re delighted to hear that you felt well supported by Meg and Iain, and that their professional approach and guidance gave you confidence throughout your matter. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray

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Angela Brown

Angela

My daughter keeps getting told they have a new IT system which is causing issues . Shes in danger of losing the house she want to buy because of this x Getting nowhere with the company

Thank you for your feedback. We apologise for any frustration or inconvenience you have experienced. Your comments have been passed on to the team for review, and we are committed to improving our services. If you would like to discuss your concerns further, please do not hesitate to contact us. Best, Gilson Gray LLP

0
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Paul Griffiths

Paul

If I could give less than one star I would,my buyer is going to be homeless as he made the mistake of using this company,they ignore emails didn't do their job and queried something in November which should have been dealt with in August, I will have to put the house back on the market depriving a family of their new home due to only what can be called complete incompetence, I suggest that this company tries to remember that it's people's lives and not just a job, they should hang their heads in shame and cease trading as they do not provide the service they advertise

1
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oliver

oliver

Do not listen to any of these 5 star reviews. I am a developer over 15 years in the game. My buyers, unfortunately went with this firm and as a result they have missed 2 completion dates, do not respond to my solicitors as to the reasons why and are completely and utterly incompetent at their jobs. I shall be reporting to the governing board to request an enquiry investigation to get these clowns struck off as solicitors. DO NOT INSTRUCT THIS FIRM.

A representative from Gilson Gray Llp responded to this review

We note that you are not a client of Gilson Gray and we have not provided you with any services. We recommend that you speak with your own solicitor, agent or representative to share your concerns.

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Gideon

Gideon

Utterly usless. Our solicitor cant make contact. Our Buyers cant make contact and our estate agent cant get through. Contracts have been exchanged but no contact since. After being pased to a voicemail box numberous times I managed to make contact only to be told they cant speak to me. My solicitor since tried again and had no success. Update. Oct 15th Our Solicitor still can't get information out of Gilson Gray. Now forwarding onto ombudsman.

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Reviews

4.4 /5 5437 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm is highly rated for property work — conveyancing, sales and purchases, lettings, remortgage, wills, probate and dispute work — with clients citing clear legal expertise and efficient case handling. Reviewers praise prompt, proactive communication, professionalism, organisation and thoroughness. Helpful soft skills highlighted include patience, approachability, calmness under pressure, responsiveness, clear plain English explanations and tenacity in chasing progress, which together make stressful transactions feel manageable and supportive.

Excellent communication
Very responsive
Helpful staff
Professional service
Efficient process
Kept informed
Friendly team
Very supportive
Quick completion
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of Iolanda Thorne

Iolanda Thorne

Verified
Housing & Property

Buying a property

We were fully informed at each stage, kind friendly, helpful advice

0
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Paul Wickson

Verified
Housing & Property

Great Service & Communication

Conveyancing was very smooth kept in contact all the way . Great communication with emails to check the process along the way . There is also a portal to check the progress. Lilia was very wicked to respond to emails & phone calls

0
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Anonymous

Verified
Housing & Property

A bit chaotic

The process all Started well but then we saw errors on reports, documents not being sent, no response from our initial case handler, our case handler mysteriously then ‘leaving the business’. All of which nearly stopped the purchase going through. Thankfully the 2nd case handler Ryanne was much better and pushed it through quickly but initial impressions remain.

0
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Stephen Pullman

Verified
Housing & Property

House move

Moving is a stressful time, but Gilson Gray were efficient, helpful and communicated with us throughout the process. Great experience.

0
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George Jackson

Verified
Housing & Property

Moving house

Charlotte and her team were fantastic 🤩 we really can't fault the service we received and made whats normally a stressful time very easy

0
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Other Reviews

Profile image of Wicko Fox

Wicko Fox

Housing & Property

Wicko

Gilson Gray Solicitors . Did my Conveyancing . Great Communication throughout the process with an on line portal showing you what stage you are at . Emails were sent & promptly answered with superb explanations

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Mlke Warrior

Housing & Property

Mlke

Initially the process did not seem to be progressing very quickly and we had difficulty contacting our handler. We were moved to a new handler called Michaela. After this the process moved on at a pace. Nothing was too much trouble and we were kept updated at every step. Often receiving multiple calls in a day. We could not fault Michaela and recommend her very highly. We would like to thank her for all her efforts for a swift completion to our house purchase.

0
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George Jackson

George

Fantastic service by the team at Gilson Gray, we cannot thank them enough for their professional conduct and help with making our house move as easy as possible

0
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Sharon Grace

Sharon

Very quick and professional service from start to finish. Kept fully up to date with the online portal for both the sale and purchase of my house

A representative from Gilson Gray Llp responded to this review

Thank you, Sharon, for your lovely feedback. We're delighted to hear that you had such a positive experience with Gilson Gray and that our team and online portal helped make your move a smooth one. We really appreciate you choosing us and wish you every happiness in your new home! Best wishes, Gilson Gray

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A B

A client

Olivia Manu has been very efficient throughout the whole process. Excellent communication and organisation. Well done and keep up the good work, Olivia. All the very best for the future!

Thank you for taking the time to share such lovely feedback. We're delighted to hear that Olivia provided such a positive experience. It's wonderful to know that her dedication and professionalism made a real difference throughout the process. We really appreciate your kind words and for choosing Gilson Gray! Best wishes, Gilson Gray

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