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Battens Solicitors Limited

4.8 | 28 Reviews 28 Reviews | Family Law
899 Total Company Reviews info icon Family Law | info icon 899 Total Company Reviews Family Law | info icon 899 Total Company Reviews

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

Accepting new clients

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633068

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Battens Solicitors Limited |
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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Mediation accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Mediation accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens Solicitors, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of John

John

Commercial Property

Sale of Company and Properties

"Great service from Katherine Gilmore and Patrick Mears on the sale of my company and associated properties. Prompt, approachable and practical advice and good at demystifying the various complexities which occur."

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GDFS Ltd

Verified
Company & Commercial

Great Company

"I had the pleasure of having Brian look after my case. He was extremely professional and had a very good understanding of what the requirements we had. He came back to me in a timely fashion and was able to put our minds at ease. I would fully recommend Battens Solicitors and Brian."

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Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

Reviews

4.8 /5 28 Reviews
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Rating

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Clients say

What clients say about Battens Solicitors Limited

The firm is highly regarded for conveyancing, property sales and purchases, probate, wills, divorce, trade mark work, landlord and tenant matters, debt claims and wider litigation. Clients consistently praise the team’s professionalism, expert knowledge and ability to handle complex matters efficiently. Soft skills valued include clear and prompt communication, friendliness, empathy, calm reassurance, attentiveness and a proactive, supportive approach. Reviews highlight a team that keeps clients well informed, explains legal issues clearly and delivers smooth, stress-free outcomes with excellent client care.

Prompt responses
Professional service
Clear communication
Efficient handling
Friendly staff
Kept informed
Helpful advice
Knowledgeable team
Smooth process
Supportive solicitors

ReviewSolicitors Review List

Profile image of Gemma Vanstone

Gemma Vanstone

Family Law

Supportive throughout

Isabelle Day and Georgina Bacon were so knowledgeable and supportive. They always kept me informed and I was always able to speak to either of them when I needed clarification on things. I would highly recommend Battens!

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this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Isabelle and Georgina from our Family team based in our Yeovil and Dorchester offices. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Rebecca F

Verified
Family Law

Not a good experience

I was looking for advice and strategy help at the beginning of my divorce. Advice given was generic, felt quite out-dated, under prepared for (given 2 phonecalls and an information form being completed) and in reality I took no comfort from this meeting and follow up letter. I found chat gpt to be more helpful and a significantly better resource in many respects. I am certain there was nothing incorrect in their legal description of 'what normally happens in a divorce' and 'how a divorce works and is structured' but this information is freely available online. I was looking for specific help and advice on my personal strategy going forwards. In addition, the process of booking the appointment, going through the admin of the money laundering, multiple phone calls, form filling and paying upfront was cumbersome. I also tried to book directly through the website using one of the solicitors email addresses listed but I was told my email 'got lost in the system', which created an extended delay. Overall, it was a really difficult experience in a really tough time.

A representative from Battens Solicitors Limited responded to this review

We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. Due to regulatory reasons, we can't comment any further in a public domain but if you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind Regards, Battens Solicitors

0
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Glyn Phillips

Family Law

Excellent service

I was very lucky to have 2 fantastic solicitors advise me and to fight my corner in regards to my case, very highly recommend and would definitely use again

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Anonymous

Verified
Family Law

Always understanding and professional

I have used various lawyers at Battens for about 7 years and would highly recommend them. They are all very well qualified and experienced and communicate well amongst themselves and with the client. They are also very understanding about the financial situation cases can result in and can offer plans to accommodate that.

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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our legal teams based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Ian Rossman

Verified
Housing & Property

have used Battens since was 20 now 87

Delt with family Marrige Devource Death and business needs

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our legal teams based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

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Dawn Tiso

Family Law

Dawn

EMILY Davis outstanding solicitor with compassion professionalism and accuracy thank you .Dawn Tiso

Thank you for your review and positive comments about Emily from our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Kim

Kim

Battens have been such a pleasure to deal with and have made the whole divorce process and all the other aspects along with it a smooth and relatively stress free. They are professional, compassionate and helpful and I can't thank them enough for all the hard work they have put in and for resolving everything for me.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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A

A client

We have used Battens for over 4 years for all matters from family law, conveyancing, to wills and estate planning and cannot recommend them highly enough.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and your positive comments for Battens. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Reviews

4.8 /5 899 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

The firm is highly regarded for conveyancing, property sales and purchases, probate, wills, divorce, trade mark work, landlord and tenant matters, debt claims and wider litigation. Clients consistently praise the team’s professionalism, expert knowledge and ability to handle complex matters efficiently. Soft skills valued include clear and prompt communication, friendliness, empathy, calm reassurance, attentiveness and a proactive, supportive approach. Reviews highlight a team that keeps clients well informed, explains legal issues clearly and delivers smooth, stress-free outcomes with excellent client care.

Prompt responses
Professional service
Clear communication
Efficient handling
Friendly staff
Kept informed
Helpful advice
Knowledgeable team
Smooth process
Supportive solicitors

ReviewSolicitors Review List

Profile image of Joe Shrewbridge

Joe Shrewbridge

Verified
Housing & Property

House purchase

Very good. Claire was the only competent solicitor in the whole chain and we are very grateful for that. She made the situation a less stressful.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Claire from our Residential Conveyancing team based in our Poundbury, Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Profile image of Gemma Vanstone

Gemma Vanstone

Family Law

Supportive throughout

Isabelle Day and Georgina Bacon were so knowledgeable and supportive. They always kept me informed and I was always able to speak to either of them when I needed clarification on things. I would highly recommend Battens!

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Isabelle and Georgina from our Family team based in our Yeovil and Dorchester offices. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Anonymous

Verified
Housing & Property

Efficient and courteous

Our transaction was dealt with quickly and efficiently and Battens were helpful and reassuring throughout.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Adam Neale

Verified
Housing & Property

unbelievable service

this was our second time buying a house, the service we received from battens was head and shoulders above our first time. our searches come back promptly, and queries we had were promptly and professionally dealt with. from the sale of our house to us being ready to exchange was less than 12 weeks#.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Claire from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Kenneth Flood

Verified
Housing & Property

Marvellous service

Sarah and Daniel were amazing they took control of everything.They kept us in the loop at all times.Cannot thank them enough for the professional service they gave us..Would not hesitate in recommending them our using them again.Thank you so much both of you.

Solicitors tagged in
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A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Sarah and Daniel from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of May

May

May

Recently used Battens to purchase our first home. Claire was really helpful and professional, she responded to all of my queries really quickly and I was very happy with the speed of the conveyancing process.

Thank you for your review and positive comments about Claire from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind regards, Battens Solicitors

0
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Paul Commander

Paul

Ross Siviter and Mandy Hutchinson at Battens did a fantastic job of our house move. We have moved a number of times in the past and I can safely say that the service and client care we received from the Battens team was the best we’ve ever had. I would strongly recommend them to anyone looking for conveyancing services.

Thank you for your review and positive comments about Ross and Mandy from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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A Appleby

A client

Exceptional service and professionalism from Nicola, Claire and team , who dealt with the purchase of a property for me recently. Nothing but praise for Battens who made a rollercoaster ride of a purchase easier to handle. Thanks very much.

Thank you for your review and positive comments about our Residential Conveyancing team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Tony Douglas

Housing & Property

Tony

I cannot recommend Sarah and her assistant Daniel highly enough. They have handled several conveyancing tasks for me, and have always provided an excellent service.

Solicitors tagged in
this review

Thank you for your review about Sarah and Daniel from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Gill Jenkins

Gill

Painless house sale - thank you

Thank you for your review and positive comments about our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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