The client engaged Rowberry Morris to resolve a disputed probate where her sister was in breach of her duties as executor of her late mother's estate. Rather than divide the estate by three (there are three sisters) she awarded a disproportionate amount of money to her husband (who was not mentioned in the will). She had a skillful history of obtaining money from family members and used every trick in her book to avoid payment. Sarah was kind, persistent, yet firm in guiding the executor to a position where she willingly compensated the client and the other sister. Since the client lives in the USA, communication was effected via emails and Zoom meetings. Sarah optimized her client's time and cost by guiding the sisters to an equitable solution. Sarah is understanding and objective, which are important skills in testing situations.