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Banner Jones Solicitors

4.8 | 466 Reviews 466 Reviews | Wills, Trusts & Probate
1,497 Total Company Reviews info icon Wills, Trusts & Probate | info icon 1,497 Total Company Reviews Wills, Trusts & Probate | info icon 1,497 Total Company Reviews

1 Sheffield Road, Dronfield, Derbyshire, S18 2DH

Accepting new clients

1 Sheffield Road, Dronfield, Derbyshire, S18 2DH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 493159

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Banner Jones Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Banner Jones Solicitors are accredited by

Children Law accreditation awarded to Banner Jones Solicitors
Personal Injury accreditation awarded to Banner Jones Solicitors
Family Law accreditation awarded to Banner Jones Solicitors

Description

Banner Jones Solicitors is an award winning law firm with offices in Chesterfield, Sheffield, Dronfield and Mansfield. We have specialist departments offering quality advice across the full spectrum of legal services, including personal matters such as Divorce, Wills and Probate, Residential Property and Dispute Resolution through to business advice on Company Formation, Commercial Property, Company Finance, Partnership Agreements, Debt Recovery and Employment issues. We also have a Notary Public in our team. We are confident that we can provide specialist legal advice to suit your needs and we want to be your first choice legal adviser.

Rankings by area of expertise

The rankings below show the areas of expertise that Banner Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Banner Jones Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Banner Jones Solicitors are accredited by

Children Law accreditation awarded to Banner Jones Solicitors
Personal Injury accreditation awarded to Banner Jones Solicitors
Family Law accreditation awarded to Banner Jones Solicitors

Description

Banner Jones Solicitors is an award winning law firm with offices in Chesterfield, Sheffield, Dronfield and Mansfield. We have specialist departments offering quality advice across the full spectrum of legal services, including personal matters such as Divorce, Wills and Probate, Residential Property and Dispute Resolution through to business advice on Company Formation, Commercial Property, Company Finance, Partnership Agreements, Debt Recovery and Employment issues. We also have a Notary Public in our team. We are confident that we can provide specialist legal advice to suit your needs and we want to be your first choice legal adviser.

Rankings by area of expertise

The rankings below show the areas of expertise that Banner Jones Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Victoria

Victoria

Verified
Housing & Property

Excellent Service

I bought my property through the Council Right To Buy scheme which was painful and subject to long delays. Holly's team were professional, supportive and very timely in their responses and were able to sort out all the issues. I would highly recommend them to anyone buying a home.

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Anonymous

Verified
Housing & Property

Great service

Really smooth sale of a house. Great communication, always clear and consider. Staff were very polite and responded quickly to our concerns/questions. Would definitely recommend.

Legal experts tagged in
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Meet the team of Banner Jones Solicitors

Meet the team of Banner Jones Solicitors

Contact & Locations - Banner Jones Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

1 Sheffield Road, Dronfield, Derbyshire, S18 2DH

Reviews

4.8 /5 466 Reviews
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Review Source

Rating

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Clients say

What clients say about Banner Jones Solicitors

Clients praise the firm’s expertise in conveyancing, property sales and purchases, remortgages, transfer of equity, wills, probate, LPAs, company governance and dispute resolution. Reviews consistently highlight strong technical knowledge, efficient handling of matters and competitive pricing. Client-valued soft skills include clear communication, responsiveness, patience, empathy, professionalism and a reassuring, proactive approach. Many felt well informed, supported and protected throughout often stressful processes, with the team making complex legal matters easy to understand and keeping transactions moving smoothly.

Excellent communication
Professional service
Prompt responses
Friendly team
Helpful guidance
Efficient process
Clear explanations
Supportive approach
Great value
Patient staff

ReviewSolicitors Review List

Profile image of Carol Crofts

Carol Crofts

Verified
Money & Tax

Review of Banner Jones

Due to 2 deaths in the immediate family, Jake and his team, have been appointed for both estates. He and his team have been exceptional, in their communication, support, no jargon, friendly approach. I can contact Jake with any relevant query, and he approaches it professionally and timely. He and his team have been very supportive during this difficult and personal period. I would fully recommend, without hesitation, to use Banner Jones.

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this review

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John Slater

Verified
Wills, Trusts & Probate

Will Writing Experience

The people at Banner Jones were courteous and friendly and very professional. They made me feel relaxed and confident that they would take my interests seriously.

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A representative from Banner Jones Solicitors responded to this review

We are pleased to hear that you were satisfied with the service you received. Thank you for taking the time to share your experience.

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Mrs Margaret Hare

Verified
Wills, Trusts & Probate

Lasting Powers of Attorney

Good, friendly service, all questions answered in an understandable format.

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A representative from Banner Jones Solicitors responded to this review

We are pleased to hear that you were satisfied with the service you received. Thank you for taking the time to share your experience.

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Paul West

Verified
Wills, Trusts & Probate

LPA & Will

To do 2 LPA has taken over 12 months and no one would actually call me back until near completion to talk to me. Rubbish Service.

A representative from Banner Jones Solicitors responded to this review

Thank you for your feedback. We are sorry to hear that you were dissatisfied with the service you received. We have noted your comments and shared them with the Wills team for consideration.

0
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Mark Livesey

Verified
Wills, Trusts & Probate

Totally bang-on

Great service, I'm no good with all the legal loopholes of everything but Jade had it all down step by step and got me through it all perfectly, thank you so much.

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A representative from Banner Jones Solicitors responded to this review

Thank you for taking the time to leave us a review - we are happy that we could assist you on your matter and we hope to work with you again in the future.

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Other Reviews

Profile image of krysia zajac

krysia zajac

Wills, Trusts & Probate

krysia

Very helpful - explained everything carefully and answered all my questions. No pressure but all done efficiently and in a friendly manner.

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A representative from Banner Jones Solicitors responded to this review

Thank you for your review; we’re pleased we could assist you and support your matter.

0
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Beverley Allen

Wills, Trusts & Probate

Beverley

I would definitely recommend Banner Jones Solicitors, especially Jake Coy & Savannah, who provided us with all the help we needed when dealing with my mum's estate.

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this review

A representative from Banner Jones Solicitors responded to this review

Thank you for taking the time to leave us a review, we are glad to hear that you had a good experience.

0
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Happy Birdie

Happy

We instructed Banner Jones Solicitors to handle a disputed will. Our solicitor, initially instructed that the executor step down so the dispute could move forward, while communication was good at times, she was often unavailable, and the case went on for a long period without any clear answers or progress. Every piece of evidence possible was provided to fight the case, but the other side dragged the matter on without being properly challenged. The dispute was eventually ended and not long after we ended the dispute our solicitor left the firm. Since the executor has rejoined, it has been discovered that a huge mistake was made in the handling of the case by Banner Jones. This has left us feeling incredibly angry, stressed, and disappointed!! Based on our experience, we would not recommend this firm!

2
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jon

jon

Absolutely rubbish service from the probate team would definitely not use again

We are sorry that you feel that you have not had a good experience with us.

1
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Claireby

Wills, Trusts & Probate

Claireby

Exellent advice and help with my first time will making process. Very friendly and pleasant approach. I will use them again.

A representative from Banner Jones Solicitors responded to this review

Thank you for your feedback. We’re delighted to know you were satisfied with our service and appreciate you taking the time to share your experience. We look forward to assisting you again in the future.

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Reviews

4.8 /5 1497 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Banner Jones Solicitors

Clients praise the firm’s expertise in conveyancing, property sales and purchases, remortgages, transfer of equity, wills, probate, LPAs, company governance and dispute resolution. Reviews consistently highlight strong technical knowledge, efficient handling of matters and competitive pricing. Client-valued soft skills include clear communication, responsiveness, patience, empathy, professionalism and a reassuring, proactive approach. Many felt well informed, supported and protected throughout often stressful processes, with the team making complex legal matters easy to understand and keeping transactions moving smoothly.

Excellent communication
Professional service
Prompt responses
Friendly team
Helpful guidance
Efficient process
Clear explanations
Supportive approach
Great value
Patient staff

ReviewSolicitors Review List

Profile image of Helen Parsons

Helen Parsons

Verified
Housing & Property

Supporting me through my house sale

Kirsty was excellent throughout the process. She was easy to get hold of and very helpful at clarifying what needed to be done on a step-by-step basis. She always presented with a positive 'can do' approach which made a stressful process much more manageable. I would definitely recommend her.

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0
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Carol Crofts

Verified
Money & Tax

Review of Banner Jones

Due to 2 deaths in the immediate family, Jake and his team, have been appointed for both estates. He and his team have been exceptional, in their communication, support, no jargon, friendly approach. I can contact Jake with any relevant query, and he approaches it professionally and timely. He and his team have been very supportive during this difficult and personal period. I would fully recommend, without hesitation, to use Banner Jones.

Legal experts tagged in
this review

0
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LB

Verified
Housing & Property

Professional and Efficient Service

Natalie and her team were excellent from start to finish and made the whole process of sale and purchase simple and stress free, I would highly recommend and use their services again in the future.

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A representative from Banner Jones Solicitors responded to this review

Thank you for your review - we are pleased to hear that you are happy with the service you received and we hope to work with you again in the future.

0
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K. Chambers

Verified

Amber betts

From start to finish. The moment I walked into the office I felt welcome.the team acted swiftly and professionally . Always keeping me informed and in a layman's manner , to endure I felt comfortable. Would recommend Amber & the team to friends & family without hesitation.

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A representative from Banner Jones Solicitors responded to this review

Thank you for leaving us a review. We are glad to hear that you are happy with the service you received.

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Anonymous

Verified
Housing & Property

Fully recommend the Dispute Team

I honestly couldn’t recommend Lee and Emily enough. They helped me with a dispute involving an ex-partner and money in connection with my property, which was a really stressful situation for me. From the start, they were so helpful and understanding. They listened to me, never made me feel judged, and took the time to explain everything clearly so I knew exactly what was happening. They were also really good at keeping me updated, and I always felt like my case was in safe hands. They dealt with everything efficiently, and thankfully the matter was resolved very quickly with a successful outcome. I’m really grateful for all their help and support and wouldn’t hesitate to recommend Lee and Emily. Thank you both!

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A representative from Banner Jones Solicitors responded to this review

Thank you for sharing your experience with us. We appreciate your feedback and we are glad to hear that we could assist you with your matter.

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Other Reviews

Profile image of nikki lacey

nikki lacey

nikki

absolutely shambolic will never ever use Banner Jones again.

0
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Julie Saxby

Julie

Jake Coy has been the assigned solicitor to support myself and my 3 siblings to assist us after our father's death. Jake is always approachable, friendly whilst still being professional, keeps everyone informed and updated. He has travelled to our local office so that we can meet him face to face, as well as always available by phone or e mail, if out of office when I have called, he promptly returns my call. I would recommend Banner Jones Solicitors to help in these difficult times.

0
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Julie Lyon

Housing & Property

Julie

Trustworthy Honest ..They gave me a price and that is the price I paid which is very rare. They were very patient great communicators but most of all they look after you and protect you I knew that as much as it's frustrating and stressful buying a house they were making sure that I was protected and everything was legal.I would recommend Holly and her team to anyone purchasing a house 🏠

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A representative from Banner Jones Solicitors responded to this review

We are pleased to hear that you were satisfied with the service you received. Thank you for taking the time to share your experience.

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Denise Mason

Housing & Property

Denise

First time using Banners Jones Solicitors, Chesterfield for conveyancing. Fantastic service from Lucy Pearson and her property team. We sold two houses and purchased another at the same time. Professional service and understanding throughout from the team, despite the stressful situation we were in from our cash buyer, who demanded everything done her way and to her timescales. We had wanted to pull out of this sale on a few occasions but kept grounded by the team and eventually the sale and purchase completed, although not at the same time and we found ourselves homeless for a week even though Lucy gad advised us not to complete on our sale until the purchase was ready. We did complete on the sale and went away, having to make the best of a bad situation. Thank you to everyone in the Lucy Pearson Property Team for all your help and patience.

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A representative from Banner Jones Solicitors responded to this review

We’re very pleased to hear that you were happy with the service you received and appreciate you sharing your experience with us.

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Ann Whittaker

Housing & Property

Ann

Megan Taff Property Team at Banner Jones were excellent in the way they handled the sale of my house and the purchase of my new house and I thoroughly recommend them. Any query I had during the sale and purchase was dealt with so promptly, e mails were answered so quickly and so were my telephone calls. Megan and her team ensured I was always kept informed of any developments and were always on hand to discuss any concerns that I had. A huge thank you to Megan Taff Property Team, I have already recommended you to my family and friends and if I move house again I will be back.

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A representative from Banner Jones Solicitors responded to this review

Thank you for leaving us a review. We are glad to hear that you are happy with the service you received.

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