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Battens Solicitors Limited

4.7 | 156 Reviews 156 Reviews | Wills, Trusts & Probate
848 Total Company Reviews info icon Wills, Trusts & Probate | info icon 848 Total Company Reviews Wills, Trusts & Probate | info icon 848 Total Company Reviews

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Accepting new clients

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 422866

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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of anonymous

anonymous

Family Law

Excellent legal guidance and advice to parents of children in pre-proceedings

"All the solicitors at Battens have been responsive to parents and to me as the parent's advocate. But I would commend Georgina Bacon in particular for her professional compassion, clear advice and her excellent easier to read summaries after meetings or court hearings."

Solicitors tagged in
this review

Profile image of Gina Westbrook

Gina Westbrook

Housing & Property

Gina

"The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!"

Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Reviews

4.7 /5 156 Reviews
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Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

The firm specialises in conveyancing, wills, probate, family and civil litigation, with strong technical expertise and clear, practical legal advice. Clients praise efficient, well-organised handling of transactions, timely communication and transparent fees. Valued soft skills include compassion, professionalism, approachability, patience and responsiveness; staff are described as friendly, calming and supportive during stressful or sensitive matters. Reviewers highlight proactive problem-solving, attention to detail and consistent reliability, making processes smoother and less stressful for clients.

friendly staff
professional service
clear communication
efficient conveyancing
compassionate support
knowledgeable advice
prompt responses
helpful guidance
proactive problem‑solving
stress‑free process

ReviewSolicitors Review List

Profile image of Sylvia Bool

Sylvia Bool

Verified
Wills, Trusts & Probate

Excellent

Very professional gave us all the advice that we required. First class service. All completed and sorted. Would definitely recommend Christine Greengrow

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Jane Alexander

Jane Alexander

Verified
Wills, Trusts & Probate

My appointment at Battens

I have recently moved to this area of Dorset and needed to make a new will. I went online to see a list of solicitors in the Bridport area. The reviews for Battens encouraged me to make an appointment. The whole experience was made very easy by the friendly, helpful and professional staff. Every point was discussed and I was given good, solid and honest advice. At no point was I made to feel that I had made the wrong choice of solicitors, if I ever need legal advice in the future I will have no hesitation in going back to Battens.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Rosanna from our Wills, Trusts, Probate and Estate Administration team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Martin,

Martin,

Verified
Housing & Property

Stress free process

I had 2 recent dealings with Battens solicitors, House sale via probate and new Wills. Both process were handle professionally with friendly informative communication. The cost were explained at the start of the process with any potential additional cost explained. The whole process was smooth and easy and stress-free

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Claire from our Residential Conveyancing team based in our Poundbury office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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J & P Ainslie

Verified

Major error

Exact requirements for the revision of our wills were not carried out. On the first draft our youngest of our three sons was totally cut out of the will. On the second draft there was yet another error which would have meant that son’s portion would not have come to his son if our son predeceased us. Meaning that portion would have been divided with all the other grandchildren. Not what was very clearly requested in writing on our first discussion. No very professional.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

0
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Profile image of Helen Mortimer

Helen Mortimer

Verified
Wills, Trusts & Probate

Excellent service all round

I have used Battens for both my house sales and my will. Always felt looked after and they have been very efficient

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Claire from our Conveyancing team and Natasha from our Wills, Trusts, Probate and Estate Administration team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of Anthony Dakin

Anthony Dakin

Anthony

Needed a document signing witnessed at short notice and Battens were happy to help and fitted me in quickly. Thank you!

0
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Andrew Cross

Wills, Trusts & Probate

Andrew

Professional, welcoming and efficient. We were very pleased with the service and Emily and her colleagues were charming.

Solicitors tagged in
this review

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Simon Potter (Simon)

Simon Potter (Simon)

Simon

Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team in Yeovil. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Susan Peckham

Susan Peckham

Wills, Trusts & Probate

Susan

I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

Solicitors tagged in
this review

Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Terry Western

Terry Western

Terry

Conducted our business with the minimum of fuss, efficiently and expeditiously, and within the predicted budget. A wholly professional organisation that I wouldn’t hesitate to use again or recommend to others.

Thank you for your review about our Bridport legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Reviews

4.8 /5 848 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

The firm specialises in conveyancing, wills, probate, family and civil litigation, with strong technical expertise and clear, practical legal advice. Clients praise efficient, well-organised handling of transactions, timely communication and transparent fees. Valued soft skills include compassion, professionalism, approachability, patience and responsiveness; staff are described as friendly, calming and supportive during stressful or sensitive matters. Reviewers highlight proactive problem-solving, attention to detail and consistent reliability, making processes smoother and less stressful for clients.

friendly staff
professional service
clear communication
efficient conveyancing
compassionate support
knowledgeable advice
prompt responses
helpful guidance
proactive problem‑solving
stress‑free process

ReviewSolicitors Review List

Profile image of Sylvia Bool

Sylvia Bool

Verified
Wills, Trusts & Probate

Excellent

Very professional gave us all the advice that we required. First class service. All completed and sorted. Would definitely recommend Christine Greengrow

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jennifer Cragg

Jennifer Cragg

Verified
Personal Injury

Claim

Very helpful explained all of the process guided through kept up to date

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Michelle from our Personal Injury team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of Jane Alexander

Jane Alexander

Verified
Wills, Trusts & Probate

My appointment at Battens

I have recently moved to this area of Dorset and needed to make a new will. I went online to see a list of solicitors in the Bridport area. The reviews for Battens encouraged me to make an appointment. The whole experience was made very easy by the friendly, helpful and professional staff. Every point was discussed and I was given good, solid and honest advice. At no point was I made to feel that I had made the wrong choice of solicitors, if I ever need legal advice in the future I will have no hesitation in going back to Battens.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Rosanna from our Wills, Trusts, Probate and Estate Administration team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: ReviewSolicitor collection source logo
Profile image of John Spurdle

John Spurdle

Verified
Personal Injury

Personal Injury Claim

Whilst the claim was contested by the defendant and lasted just short of four years, throughout Kate was confident of a successful outcome.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Kate from our Personal Injury team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Georgina Falbo

Georgina Falbo

Housing & Property

Housing and property

Rachel Perry-Masterman was absolutely fabulous, she went above and beyond to make sure the whole process of our sale and purchase went through quick and efficiently. I would highly recommend her. Thank you Rachel.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Rachel from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of Dawn Tiso

Dawn Tiso

Dawn

EMILY Davis outstanding solicitor with compassion professionalism and accuracy thank you .Dawn Tiso

0
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Profile image of Anthony Dakin

Anthony Dakin

Anthony

Needed a document signing witnessed at short notice and Battens were happy to help and fitted me in quickly. Thank you!

0
Collected on: Google collection source logo
Profile image of Prano Bailey-Bond

Prano Bailey-Bond

Prano

Jason and the Battens team have been brilliant during our recent house purchase. Jason is really personable and was always on the other end of the phone if we had any questions. The whole process was really smooth and communication was great. We would 100% recommend them and use them again.

Thank you for your review and positive comments about Jason from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Malcolm Lofts

Malcolm Lofts

Housing & Property

Malcolm

Cate and Deborah were very efficient and made the legal side of the sale of the property very easy.

Thank you for your review and positive comments about Cate and Deborah from our Residential Conveyancing team based in our Poundbury, Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Ralph Harwood-Penn

Ralph Harwood-Penn

Ralph

Really poor service. Reactive rather than proactive. Lethargic and unenthusiastic. Wasted 2 years with Battens.

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have and have a rigorous complaints procedure in place enable clients to raise their concerns with us so that we can address them. If you would like to follow this, please contact the firm’s Complaints Officer, Katherine Gilmour at katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

0
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