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Watermans

5.0 | 41 Reviews 41 Reviews | Partnership Voluntary Arrangements
1,519 Total Company Reviews info icon Partnership Voluntary Arrangements | info icon 1,519 Total Company Reviews Partnership Voluntary Arrangements | info icon 1,519 Total Company Reviews

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Accepting new clients

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Regulated by:

The Law Society of Scotland

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Watermans Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watermans

Contact & Locations - Watermans

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Reviews

5.0 /5 41 Reviews
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Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of David Clark

David Clark

Verified
Housing & Property

Deed of Variation

Excellent, very professional and good humoured service. Rebecca and her colleagues were always very helpful and fully grasped the peculiarities of the problem at hand. Cannot praise highly enough.

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A representative from Watermans responded to this review

Thank you for leaving a review, David! We are pleased to hear that Rebecca and her colleagues provided an excellent service when assisting you with your Deed of Variation. We appreciate you sharing your experience and wish you all the best for the future!

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Lynsey McPherson

Verified
Housing & Property

Flawless service

This is the second time I have worked with Caron. I didn't hesitate to return as the service i received was excellent. She is very thorough, always updates me on the progress and explains things as they are happening. She is very friendly, down to earth and approachable. Carons knowledge is outstanding. Thank you for all your help.

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A representative from Watermans responded to this review

Thank you for taking the time to write a review, Lynsey. We are pleased to hear that Caron kept you updated on the progress of your property transaction, explaining everything along the way and providing an excellent overall service. We appreciate your kind words and look forward to working with you again in the future! 🏡

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Nina Morgan

Verified
Housing & Property

The Whins, Lochranza, Isle of Arran

I have had the best experience selling my late father’s house with Watermans. During what was a difficult and extreamly sad time Watermans have been wonderful and very supportive and have guided me every step in the journey of selling a family home. They have been extreamly helpful and patient and also very respectful. It was a very long frustrating sale and Watermans managed to keep me calm and informed of every step of the way. They have been excellent. I can’t thank them enough for their care and attention. Keep up the amazing work.

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A representative from Watermans responded to this review

Thank you for leaving a review, Nina. We are pleased to hear that Darren and the wider estate agency team have been able to support you throughout an extremely difficult and sad time, guiding you through each step of selling your family home. We appreciate you taking the time to share your experience, and wish you all the best for the future.

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Matt

Wills, Trusts & Probate

Will Writing and Power of Attorney

Bianca was very helpful in explaining the steps in creating a will and responded promptly to any questions I had. She was professional and a pleasure to work with.

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A representative from Watermans responded to this review

Thank you for taking the time to write a review, Matt. We are pleased to hear that it was a pleasure to work with Bianca in our private client team, who guided you through the process of creating a will. We appreciate you sharing your experience, and look forward to working with you again!

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Anonymous

Verified
Wills, Trusts & Probate

Will and PoA

Excellent service, knowledgeable and friendly.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review of your positive experience of working with Watermans to set up your Will and Power of Attorney!

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Other Reviews

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Ian

Wills, Trusts & Probate

Ian

My brother has terminal cancer and is in a hospice. His condition took a dramatic downturn over the weekend which resulted in him being unable to travel to Watermans office to sign the will. Watermans Amy Kennedy visited my brother in the hospice, outside of office hours, to ensure the will was signed and properly witnessed. She was brilliant throughout and the family can’t thank her and Watermans enough for their help during a very difficult time.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Ian. We are delighted to hear that Amy was able to assist in what has been a difficult time for you and your family. We appreciate the feedback and will be sharing your kind words.

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Sarah

Wills, Trusts & Probate

Sarah

Just come off a call with Kimberley Mackay, who I must say was extremely knowledgeable. Stand out comments are she had great integrity and knowledge to make the conversation more comprehensive that I originally anticipated. Great initial interaction and instilled confidence.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review for Kimberley - we appreciate the positive feedback!

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Ewan Swaffield

Ewan

My partner and I used Watermans to update our Wills and have had a prompt and friendly service from them both via email and face to face - with Shawn Wood, the solicitor who handled our work. We would certainly use them again for future legal work.

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alice ezzedine

alice

Although I was making a will under the November Will Aid scheme,which involves a donation to charity, rather than a solicitor's fee,I felt I received the same warm welcome and attention to detail you would expect from a business such as Watermans.Shawn dealt with my fairly straightforward needs in a friendly,business-like manner,confirming my particulars without being intrusive,offering advice when requested. In the uncertaintity of current times it was good to get all completed in seven days and full credit to solicitors for giving their time to Will Aid,much appreciated.

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David Atiyah

David

Dealt very quickly with drawing up my will; great communication. All round excellent service!

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Reviews

4.9 /5 1519 Reviews
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Star rating
Review Source

Rating

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Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of Wendy McCartan

Wendy McCartan

Verified

Professional, honest and approachable.

I would recommend Watermans Estate Agents as I found all transactions with them to be extremely competent. All staff members are highly efficient at what they do. I would particularly recommend Susan as she was so friendly and down to earth but with a professional edge to her. She really is an asset to the company and I look forward to dealing with her again in the future.

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Anonymous

Verified

Very good

Working with Caron was great everything that had to be taken care of was done in very good time.

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E Malley

Verified
Housing & Property

Conveyancing

Rebecca handled all our property conveyancing in a professional manner and and answered all our queries promptly and helped us through the whole process and would not hesitate to use her again.

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Anonymous

Verified

Absolutely excellent service from start to finish

Fantastic experience throughout. Caron was brilliant, very helpful, clear and always there when I had questions. I would absolutely recommend her services to anyone.

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Cameron Wilson

Verified
Housing & Property

House Sale and Purchase

We had a great experience dealing with Lorna Symms at Waterman's. She was always on the ball in terms of progressing the sale of our property and the purchase of our new home. We always received prompt replies to any questions we asked and the whole process went very smoothly. I felt we received value for money and would not hesitate to recommend Lorna or Waterman's for this type of work.

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Other Reviews

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Victoria Harper

Commercial Property

Victoria

Big thanks to Aaron and the team for their help in facilitating our recent portfolio purchase. Aaron worked really hard to get the sale over the line when unexpected issues came up from the sellers side. He kept us informed throughout the process and it was clear that he genuinely cared about representing our interests. Thanks so much for the support - will definitely return for our next purchase

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Victoria! We are delighted to hear that Aaron and the team worked hard to facilitate your recent portfolio purchase, supporting you and keeping you updated throughout the process. We appreciate you sharing your experience, and look forward to working with you again in the future! ✨

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Paro Ramesh

Housing & Property

Paro

We had a good experience purchasing our home. During the offer stage the person who was handling our case was quite slow in responding, requests had to be chased up a lot, and left me out of emails (and only addressed them to my male partner) which was quite annoying, but once Caron took over it was really great, excellent and quick communication. Five stars for Caron.

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A representative from Watermans responded to this review

Thank you for leaving a review, Paro! We are pleased to hear that you had a good experience when purchasing your home, with Caron providing excellent communication and support throughout. We are sorry to hear that the communication during the initial stages of the process did not meet your expectations. Having enquired further on this, we can see your partner appeared as the lead contact, in that they signed off on all emails and all emails came from their email address, however we understand the importance of keeping all parties updated on the progress and will take your comments on board for future transactions. We will be sure to pass on your kind words to Caron, and wish you all the best in your new home! 🏡

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Martin Carson

Housing & Property

Martin

Louise Mill was our conveyancer and she is an absolute star of a person. Cannot recommend enough, went above and beyond to help us secure our home when dealing with difficult builders. So thankful for all her work.

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A representative from Watermans responded to this review

Thank you for writing a review, Martin. We are pleased to hear that Louise went above and beyond throughout your property purchase, offering a brilliant service while dealing with difficult builders. We appreciate your recommendation and hope to work with you again in the future! 🏡

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Benjamin Mitchell

Housing & Property

Benjamin

Aaron supported us with the legal conveyancing of both the sale of our flat and the purchase of our forever home. We really cannot fault the service we received from Aaron and would recommend him to anyone (indeed - we already have). He kept us well informed through the process; we never had to chase him. He also stayed late one evening to assist us with a potentially costly snag during the process, which he resolved speedily and smoothly. We would have no hesitation in working with Aaron again. He’s a brilliant solicitor. Thank you, Aaron for all your help these past few months.

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A representative from Watermans responded to this review

Thank you for writing a review, Benjamin. We are pleased to hear about your time working with Aaron in our conveyancing team, who assisted you with the purchase of your forever home - keeping you updated at every stage and resolving potential issues on your behalf. We appreciate your feedback (and recommendations!) so much, and wish you all the best in your new home 🏡

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Callum

Housing & Property

Callum

Thanks very much to Caron, who helped guide us through the slightly more complicated Scottish house buying process. Very prompt replies, happy to help, thanks so much. Would recommend to anyone in Edinburgh!

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A representative from Watermans responded to this review

Thank you for leaving a review, Callum. We are delighted to hear that Caron was such a help in guiding you through buying a house in Scotland, replying promptly and helping at each stage. We wish you all the best in your new home, and thanks for the recommendation! 🏡

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