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Ellisons

4.9 | 126 Reviews 126 Reviews | Predictable Working Patterns
1,553 Total Company Reviews info icon Predictable Working Patterns | info icon 1,553 Total Company Reviews Predictable Working Patterns | info icon 1,553 Total Company Reviews

100 New London Road, Chelmsford, Essex, CM2 0RG

Accepting new clients

100 New London Road, Chelmsford, Essex, CM2 0RG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 665045

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ellisons
Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ellisons
Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

100 New London Road, Chelmsford, Essex, CM2 0RG

Reviews

4.9 /5 126 Reviews
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Clients say

What clients say about Ellisons

The firm specialises in conveyancing, wills & probate, immigration, employment, personal injury and commercial property, showing deep technical expertise and consistent successful outcomes. Clients praise clear, prompt communication, thorough attention to detail, proactive problem‑solving and efficiency. Soft skills highly valued include professionalism, empathy, approachability, patience, reliability and responsiveness — staff are described as reassuring, supportive and calm under pressure, making complex or emotional matters far less stressful.

professional
responsive
clear communication
knowledgeable
supportive
efficient
approachable
attention to detail
compassionate
trustworthy

ReviewSolicitors Review List

Profile image of Stephen

Stephen

Employment

Review of services

Within the first five minutes of meeting Madeleine Oakley I felt assured I had found the right person to deal with my situation. Madeleine explained legal jargon clearly, dealt with my questions and concerns promptly and patiently, and kept me well informed. I felt I could trust that she put her best efforts into trying to achieve the best possible outcome.

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A representative from Ellisons Legal LLP responded to this review

Hi Stephen, we're so pleased that you had a great experience using Ellisons. We'll be sure to pass your kind words onto Madeline.

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anonymous

Employment

Exceptional Employment Law Support from Jonathan Insley at Ellisons

Jonathan has been exceptional throughout this matter. His advice has been clear, pragmatic and commercially focused from the outset. He handled a difficult and sensitive employment situation with professionalism and confidence, while always keeping Marcon’s best interests protected. What stood out most was his responsiveness, strategic thinking and ability to cut through the noise to provide straightforward, practical advice. Jonathan remained calm under pressure, communicated clearly at every stage and gave me complete confidence in the approach being taken. I would not hesitate to recommend Jonathan and Ellisons to anyone requiring high-level employment law support. An excellent service throughout.

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Edward Cole

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Immigration

Leave to Remain

A professional and positive experience from start to finish. I would highly recommend your company to others.

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Amanda

Verified
Wills, Trusts & Probate

Professional Service

I was very pleased with the Grant extraction service provided by Ellisons. Nicola Healy was professional and supportive throughout. Communication was good and the transaction was handled efficiently. I felt confident that everything was being managed properly and I would happily recommend Ellisons to others.

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A representative from Ellisons Legal LLP responded to this review

Hi Amanda, We really appreciate your feedback, thank you for taking the time to leave a review. We will make sure to pass your kind words on to Nicola. Best wishes, Ellisons

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Stuart F

Verified
Family Law

Samantha

I've contacted Ellisons on a number of occasions to deal with different matters, and each time the service has always been excellent. Samantha has provided comprehensive information to support me and has been very clear in her advice, including being open about the potential outcomes. She has also been prompt in replying to emails and returning calls. Would highly recommend.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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Other Reviews

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Stephen Brown

Stephen

A really poor service for business, no attention to detail and no clear communication. I was embarrassed for them after having to deal with their litigation team, who wasted our time and their own client’s. Despite being one of the largest firms in the region, they don’t even make it into the top 5 in East Anglia: it’s clear to see why. I instructed out around £300,000 of legal work last year and none of went to Ellisons: for good reason.

Dear Stephen, thank you for taking the time to leave a review. We’re sorry to read your comments, though we note that you are not a recent client of Ellisons. If you'd like to discuss your experience further or clarify any concerns, please call us on 01473 230033 or email us at enquiries@ellisons.com.

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Reviews

4.9 /5 1553 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Ellisons

The firm specialises in conveyancing, wills & probate, immigration, employment, personal injury and commercial property, showing deep technical expertise and consistent successful outcomes. Clients praise clear, prompt communication, thorough attention to detail, proactive problem‑solving and efficiency. Soft skills highly valued include professionalism, empathy, approachability, patience, reliability and responsiveness — staff are described as reassuring, supportive and calm under pressure, making complex or emotional matters far less stressful.

professional
responsive
clear communication
knowledgeable
supportive
efficient
approachable
attention to detail
compassionate
trustworthy

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Swift and easy house sale

Extremely smooth and easy house sale. We were kept informed all the way and I believe Ellisons were dealing with lots of questions on our behalf behind the scenes. The offices are very nice and all the staff friendly and approachable. Definitely recommend.

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Jamie sanders

Verified

18 Abinger close

Marion has been fantastic with us from the start of this process to the end, working and reply all hours of the day to update us which meant a lot to us and felt like the process went quicker for it! Daily communication was brilliant and could rely on Marion to get things done! highly recommend!!

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Anonymous

Verified

Professional, Responsive, and Highly Recommended

Meenal and Jamella at Ellisons Legal LLP were outstanding. They helped our company secure a sponsorship licence and successfully obtained my skilled worker visa. Professional, responsive, and clear at every stage, they made a complex process feel manageable. Highly recommended.

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RDA

Family Law

Excellent Service

MaryCarmel has worked on my behalf following a divorce in both child and financial matters. During a very stressful period, MaryCarmel has continued to offer calm, excellent service and managed me through this period. Communication is always timely and clear.

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Anonymous

Verified
Family Law

Amazing!

Elizabeth was amazing, understanding and clear, would recommend.

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Other Reviews

Profile image of PMD 75

PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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Peter Herring

Wills, Trusts & Probate

Peter

My wife and I had our Wills and Lasting Powers of Attorney prepared by Amy and her team, and we highly recommend Ellisons as a go-to law firm for wills, LPAs and inheritance tax advice. Everyone we dealt with was friendly, approachable and very knowledgeable, taking the time to clearly explain each step of the will writing and Lasting Power of Attorney process and providing helpful guidance on inheritance tax planning. The entire experience was professional, efficient and incredibly smooth from start to finish. We wouldn’t hesitate to recommend Ellisons to anyone looking for reliable solicitors for wills, inheritance tax advice and LPAs.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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Rhett Burton

Housing & Property

Rhett

Marion Knocker recently acted on our sale and purchase, and I can't recommend her and her team highly enough. She often went above and beyond to progress matters as swiftly as possible.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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