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Ellisons

5.0 | 37 Reviews 37 Reviews | Personal Injury
1,634 Total Company Reviews info icon Personal Injury | info icon 1,634 Total Company Reviews Personal Injury | info icon 1,634 Total Company Reviews

The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

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The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010736

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Ellisons Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Octagon, 27 Middleborough, Colchester, Essex, CO1 1TG

Reviews

5.0 /5 37 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

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Anthony Clark

Verified
Personal Injury

Highly recommend

I cannot fault the service I received and I would highly recommend. We had the same solicitor throughout which made everything so much easier as they knew our case inside out. We received regular updates throughout and everything was very clearly explained to ensure we understood everything. The service was professional and friendly and would happily use again.

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Anonymous

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Personal Injury

Hassle free experience

Stevan and his team assisted me in claiming compensation for a wrist injury. They were professional throughout the process, friendly and helpful. I would definitely recommend.

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mr m forward

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Personal Injury

accident claim

very professionable and helpfull and understanding my concerns would not hesitate in recommending bernice spurgeon

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Anonymous

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Personal Injury

Excellent service

Stevan was an excellent solicitor for us, considerate, kind and easy to work with. He made sure we understood each part of the process, and through his experience and professionalism secured an excellent outcome.

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Anonymous

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Personal Injury

Highly recommended

Ellisons showed committment and care from our initial enquiry about a personal injury claim. Stevan's clear and timely communication made us feel consistently supported and reassured that everything was being handled professionally and in a timely way. He was responsive, patient with us and took time to explain steps in the legal process and answer any questions we had, giving us expert advice in an empathetic and straight-forward manner. This resulted in minimal stress and uncertainty, which we are very grateful for. The firm acted with integrity and charged reasonable fees for their service. We’re grateful to have had Stevan and the Ellisons team on our side and we would recommend them highly.

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Reviews

4.9 /5 1634 Reviews
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Star rating
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Clients say

What clients say about Ellisons

Clients praise the firm for expertise across conveyancing, wills and LPAs, probate, divorce and family matters, employment law, immigration, visas, citizenship and business disputes. Reviews highlight strong technical knowledge, clear guidance, thorough preparation and efficient handling of complex cases. Clients also value the firm’s soft skills: professionalism, friendliness, empathy, patience, reassurance and accessibility. Communication is frequently described as prompt, transparent and easy to understand, with staff keeping clients fully informed, reducing stress and providing practical, supportive advice throughout.

Excellent communication
Professional service
Efficient handling
Clear guidance
Friendly staff
Prompt responses
Supportive approach
Knowledgeable advice
Stress-free process
Kept informed

ReviewSolicitors Review List

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anonymous

Family Law

Excellent Support During a Difficult Time

I recently had an initial consultation with Francesca for advice regarding divorce, and I honestly couldn’t have asked for a better experience. I was incredibly nervous going into the appointment, but Francesca immediately put me at ease. She could clearly sense how anxious I was and was so reassuring, sympathetic and approachable throughout. She asked the right questions and gave me the time and space to open up, which made what could have been a very difficult and daunting conversation feel so much easier. Francesca was extremely knowledgeable and explained everything clearly, without ever making me feel overwhelmed. I came away from the consultation feeling much more reassured and confident about the process and the options available to me. The client care document I received afterwards was also incredibly thorough and included everything we had discussed, along with additional useful information. It was clear that a lot of care and attention had gone into preparing it. I’m extremely grateful for Francesca’s kindness, professionalism and reassurance, and I would have no hesitation in recommending her to anyone looking for support and advice during what can be a very difficult time.

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Anonymous

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Housing & Property

Robyn Reid - Ellisons

Great conveyancing experience, would recommend

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S. Housley

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Wills, Trusts & Probate

LPAs Financial & Property and Health & Welfare

Very pleased with the service and guidance we received for LPAs for both of us. Would certainly recommend Ellisons!!

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Hannah

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Housing & Property

Marion at Ellisons

Marion was so helpful from the start to the end of the process, she kept us up to date regularly and was very efficient. Would highly recommend.

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Anonymous

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Immigration Law

Skilled Dependent Visa ...

I’m really happy to share my experience with Ellisons Solicitors, especially Meenal Goyal ji, who handled Skilled Dependant Visa application for me and my son very professionally. We received our visa in short time. Thank you so much for all your help and support. I am very happy with the service and would definitely recommend her to anyone looking for a reliable and professional solicitor.

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Other Reviews

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Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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