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Lyons Bowe

4.3 | 23 Reviews 23 Reviews | Letter Before Action
5,820 Total Company Reviews info icon Letter Before Action | info icon 5,820 Total Company Reviews Letter Before Action | info icon 5,820 Total Company Reviews

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Accepting new clients

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003149

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Lyons Bowe Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
Value for money: 87%
83%
Success
Rate
Satisfied with outcome: 83%
78%
Would
Recommend
Would recommend to friends and family: 78%
Communication 4.2/5
Initial Impressions 4.2/5
Approachability 4.4/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Lyons Bowe are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Lyons Bowe
Family Law accreditation awarded to Lyons Bowe
The Law Society accreditation awarded to Lyons Bowe

Description

At Lyons Bowe Solicitors, we’re proudly local. With offices in Bath, Bournemouth, Bridgwater, Bristol, Cardiff, Cheltenham, Cardiff, Frome, Gloucester, Keynsham, Poole, Shepton Mallet, Salisbury, Swindon and Taunton we’re your regional legal experts. We’re ideally located to provide the advice and support you need – when and where you want it.

Rankings by area of expertise

The rankings below show the areas of expertise that Lyons Bowe offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Lyons Bowe Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
93%
Would
Recommend
Would recommend to friends and family: 93%
12% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Lyons Bowe are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Lyons Bowe
Family Law accreditation awarded to Lyons Bowe
The Law Society accreditation awarded to Lyons Bowe

Description

At Lyons Bowe Solicitors, we’re proudly local. With offices in Bath, Bournemouth, Bridgwater, Bristol, Cardiff, Cheltenham, Cardiff, Frome, Gloucester, Keynsham, Poole, Shepton Mallet, Salisbury, Swindon and Taunton we’re your regional legal experts. We’re ideally located to provide the advice and support you need – when and where you want it.

Rankings by area of expertise

The rankings below show the areas of expertise that Lyons Bowe offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Lyons Bowe

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Harley House, 29 Cambray Place, Cheltenham, Gloucestershire, GL50 1JN

Reviews

4.3 /5 23 Reviews
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Rating

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Clients say

What clients say about Lyons Bowe

Clients praise the firm for conveyancing, property sales and purchases, first-time buyer support, wills, trusts, probate, power of attorney, estate planning and family law matters. Reviews highlight strong expertise in managing transactions efficiently, even where cases are complex or time-sensitive. Client-valued soft skills include clear and regular communication, professionalism, friendliness, patience, responsiveness, reassurance and a proactive, supportive approach. The use of a helpful app and digital processes is also frequently commended for making matters smooth, straightforward and stress-free.

Excellent communication
Friendly staff
Efficient service
Kept informed
Professional approach
Stress-free process
Quick responses
Helpful guidance
Easy to use
Proactive support

ReviewSolicitors Review List

Profile image of Benedict Martin Robert

Benedict Martin Robert

Verified
Housing & Property

Poor & inaccurate communication, slow progress

So far it’s been a very negative experience with Lyons Bowe. From initial issues recognising our deposit, to false information about the status of our checks (multiple times), timelines have not been stuck to at all. All other parties (mortgage, survey, sellers solicitors, estate agents, us as the buyers) have progressed quickly and everything continues to be held up by Lyons Bowe - being passed between hands and lack of accountability has also been very frustrating

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Elizabeth Anne

Verified
Housing & Property

So far so good

I like the portal as it’s straightforward and easy to use but more importantly the people at LB are helpful, friendly and efficient and l would use them again.

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Mrs Heath

Verified
Housing & Property

Completion Solicitor was fantastic

Our initial experience was not good, but once we moved over to the completion team we had a much better experience, this review is solely based on Josie Whiting and not our previous solicitor. Josie was fantastic, communicative and helpful.

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A representative from Lyons Bowe responded to this review

Dear Mrs Heath. Thank you for your feedback and for taking the time to do so, I also thank you for your time today on the telephone. We are sorry that you did not feel your initial concerns were appropriately dealt with. I hope that the apology provided today was acceptable. I also thank you for the feedback left for Josie, that was very thoughtful Gemma Monday - Head of Property

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SC

Verified
Housing & Property

Review of experience so far

I found the experience of Lyons Bowe so far to be efficient, professional and informative throughout. Elle was friendly and answered any questions I had quickly and professionally

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A representative from Lyons Bowe responded to this review

We are delighted to hear that you had a positive experience with us. We take pride in providing exceptional service, and it is always rewarding to hear that we have succeeded in doing so. Thank you for your kind words, and we look forward to working with you again when you need us! The Lyons Bowe Team

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Paul Andrew

Verified
Wills, Trusts & Probate

Slow, admin errors, website account error

I was looking for an efficient local solicitor who I could trust to execute my Will and take the stress from my widow when the time comes. I paid by bank transfer early to show my intentions and speed the process. Days later a trainee solicitor finally called and we arranged for me to visit Frome office to sign the very simple Will. At the office I asked for a copy of my signed original - the office staff said the solicitor will send a copy later in day or next day. A week later - no copy had been sent then automated emails came through asking me to login and pay!

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Other Reviews

Profile image of Lee

Lee

Housing & Property

Lee's experience...

Poor communication. Had to chase. Also lots of pairs of hands dealing with the case

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James

Housing & Property

James's experience...

Too many different people dealing with the case and that meant that we didn't get responses and things fell through the gaps. For example the sale price was wrong on the contract weeks after this picked up and should have been corrected

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Reviews

4.7 /5 5820 Reviews
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Star rating
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Rating

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Clients say

What clients say about Lyons Bowe

Clients praise the firm for conveyancing, property sales and purchases, first-time buyer support, wills, trusts, probate, power of attorney, estate planning and family law matters. Reviews highlight strong expertise in managing transactions efficiently, even where cases are complex or time-sensitive. Client-valued soft skills include clear and regular communication, professionalism, friendliness, patience, responsiveness, reassurance and a proactive, supportive approach. The use of a helpful app and digital processes is also frequently commended for making matters smooth, straightforward and stress-free.

Excellent communication
Friendly staff
Efficient service
Kept informed
Professional approach
Stress-free process
Quick responses
Helpful guidance
Easy to use
Proactive support

ReviewSolicitors Review List

Profile image of Nigel Maurice Ormrod

Nigel Maurice Ormrod

Verified
Housing & Property

AI isn't always correct

After previously using two local solicitors for legal duties we tried an AI prediction which unfortunately turned out, in our opinion, a little worse. There was little or no personal service, we entered a pool of legal individuals. Emails are generally cut/paste with references to groups like Estate Agents even though we didn't have an agent. Prices initially quoted don't match completion statements and when questioned, charges appeared in small prints of documents, this makes it incredibly difficult to compare legal quotes and therefore the costs were higher than local solicitor quotes. The most frustrating was the lack of urgency, an incredibly simple sale took far too long. In addition they may advertise local offices to your location but they cannot be used for original documents etc therefore special delivery postal charges are required for Shepton Mallet. The Company App wasn't used to accurately reflect the status of the property transaction.

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Sally Lovelock

Verified
Housing & Property

Highly recommended

First time buying & selling house at same time. Everyone I've dealt with is very helpful. Explaining as we've gone along.

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Richard W

Verified
Housing & Property

Great start / Great App / Five Star

Having just completed our onboarding my wife and I found the process very straightforward. The platform is very easy to use and when we did have questions they were answered by Delanie very quickly. A great start to our purchase. Very happy indeed. Thank you Delanie. 5 Stars

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are incredibly grateful for your positive feedback. It means the world to us to hear that you are satisfied with our services. We will continue to work hard to ensure that we provide you with the best possible experience.

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Anonymous

Verified
Housing & Property

Brilliant Service & very helpful

Needed advice re recent split with husband - quick access to an appointed given a choice of zoom or phone call, very knowledgeable and reassuring. Advised next steps and how to progress things

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are grateful for your kind words and thrilled to hear about your positive experience with us. We are always happy to help our clients and we are glad that we were able to exceed your expectations. Thank you for choosing Lyons Bowe Solicitors!

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Anonymous

Verified
Wills, Trusts & Probate

Excellent

I was very pleased with my interview to organise a new will

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are so happy to hear that you had a wonderful experience with us. Your feedback is invaluable to us, and we appreciate you taking the time to share it.

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Other Reviews

Profile image of Sam Trevor

Sam Trevor

Housing & Property

Sam

Finn Erasmus was our point of contact and was absolutely class. Thorough, responsive, patient. Excellent service from start to finish.

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

Thank you for sharing your experience with us. We are grateful for your kind words and glad we could assist you efficiently.

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Profile image of Oluchi Anita Amamchukwu

Oluchi Anita Amamchukwu

Housing & Property

Oluchi

Delanie has been fantastic throughout the conveyancing process, with clear and consistent communication and regular updates at every stage of my home purchase. I’ve had a very positive experience with Lyons Bowe and would happily recommend their conveyancing services. Great staff and excellent service

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this review

Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are incredibly grateful for your positive feedback. It means the world to us to hear that you are satisfied with our services. We will continue to work hard to ensure that we provide you with the best possible experience.

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Tim Shelton

Housing & Property

Tim

1st class service all the way through the process

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

Thank you for sharing your experience with us. We are grateful for your kind words and glad we could assist you efficiently.

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Profile image of Caitlin Hawkins

Caitlin Hawkins

Housing & Property

Caitlin

We are so happy that we went with Lyons Bowe. They have been professional and consistent in communication throughout the different stages of buying our first home. We will continue to work with them in the future due to this experience. Thank you Connie and Chloe!

Legal experts tagged in
this review

Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We are incredibly grateful for your positive feedback. It means the world to us to hear that you are satisfied with our services. We will continue to work hard to ensure that we provide you with the best possible experience.

0
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Profile image of Phil Ingham Land and Waterscapes Ltd

Phil Ingham Land and Waterscapes Ltd

Housing & Property

Phil

The whole process has been really smooth, I wouldn't hesitate to recommend! Thank you Katarina!

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Reply by profile image of Hannah Krautschneider

Hannah Krautschneider

We greatly appreciate your positive feedback on our conveyancing services and we are delighted that you have chosen Lyons Bowe Solicitors to handle your property transaction. We are committed to providing our clients with the highest level of service and we are pleased that we have been able to meet your expectations.

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