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Eric Robinson Solicitors

5.0 | 89 Reviews 89 Reviews | Regulatory Requirements
2,656 Total Company Reviews info icon Regulatory Requirements | info icon 2,656 Total Company Reviews Regulatory Requirements | info icon 2,656 Total Company Reviews

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Accepting new clients

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 54381

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Vanbrugh House, Grange Drive, Hedge End, Southampton, Hampshire, SO30 2AF

Reviews

5.0 /5 89 Reviews
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Rating

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Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Sale of two apartments

Chantelle acted in a very professional manner and was very proactive during the sale of two apartments for us. Always on the end of the phone if we had any concerns. We would be happy to recommend Chantelle and Eric Robinson

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Anonymous

Verified

Purchase of property

Very professional in every aspect of this purchase, always kept us informed and all enquiries felt with in a professional and fast manner. Can highly recommend the legal firm !

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that Chantelle Bennett provided a professional and efficient service throughout your property purchase and kept you fully informed during the transaction. I will ensure that your kind comments are passed on to Chantelle and her colleagues. Thank you again for your recommendation and for choosing Eric Robinson Solicitors.

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George

Verified
Housing & Property

Property Sale

Michala was fantastic throughout my sale. She was friendly, professional, and kept me informed every step of the way. She made the whole process feel straightforward and stress-free. I wouldn’t hesitate to recommend her - thank you, Michala!

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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Anonymous

Verified

Conveyancing

We engaged Eric Robinson to do the conveyancing on our late mother's house. Joanne and Nikki were professional throughout and kept us informed at every stage. They responded to emails on a timely basis and, when we had a short deadline for getting wet signatures on the contracts, sent over the contracts within 24 hours. All in all, a great job.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for leaving such a positive review. We are pleased that you were satisfied with the service provided and value your feedback.

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Anonymous

Verified

Prompt and effective service

In particular Charlie and Sarah in conveyancing were excellent, the process was seamless and pleasingly uncomplicated thanks to their high quality of service.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave your review. We are pleased to hear that you were happy with the service you received and appreciate your kind feedback.

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Other Reviews

Profile image of Euan Anderson

Euan Anderson

Euan

Although my house purchase ultimately fell through due to issues on the seller’s side, I was very happy with the service I received from Elisabeth Smith at Eric Robinson Solicitors. As a first-time buyer, I particularly valued Elisabeth’s responsiveness and the way she kept me fully informed throughout the process. She provided clear and professional guidance, was always thorough in addressing my concerns, and took the time to explain matters whenever I needed clarification. I always felt confident that Elisabeth was acting in my best interests. I was very impressed with Elisabeth’s work and would have no hesitation in recommending her to anyone looking for a solicitor to handle their property purchase.

Thank you for your kind review. We are delighted to hear that Elisabeth Smith's responsiveness, clear communication and professional guidance gave you confidence throughout the process. Whilst it is disappointing that your purchase did not proceed due to issues on the seller's side, we are pleased that Elisabeth was able to support you and keep you fully informed throughout. We will be sure to pass on your comments. Thank you for taking the time to share your experience.

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Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

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Profile image of Stuart

Stuart

Stuart

We used Chloe Winstanley for a commercial property purchase and found her extremely helpful and knowledgable. She was extremely efficient and I am glad that we decided to use their services as it wasn't as straightforward as I was hoping so we were glad for Chloe's expertise.

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Profile image of Tanya Marshall

Tanya Marshall

Tanya

I've worked with Kelly Carson on two separate occasions and have been consistently impressed with her service. Kelly is incredibly knowledgeable, efficient, and an excellent communicator. Her willingness to provide proactive, detailed updates by phone, a true rarity in our digital age, is particularly valuable. I wholeheartedly recommend Kelly, Daniel, and the entire team at Merriman Solicitors and will definitely use them again for my property business. Thank you!

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Michael

Housing & Property

Michael's experience...

Kept us up to date on the sale and always available at the end of a telephone when needed.

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Reviews

4.9 /5 2656 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

The firm is highly regarded for conveyancing, house sales and purchases, remortgages, wills, probate, lasting powers of attorney, family matters, employment advice and commercial property work. Clients consistently praise its clear guidance, legal knowledge, efficiency and attention to detail. Soft skills frequently valued include friendliness, approachability, patience, empathy and reassurance, alongside prompt communication, responsiveness and professionalism. Reviews also highlight the team’s ability to explain complex legal matters in plain English, keep clients fully informed, and make stressful or unfamiliar processes feel smooth, straightforward and well managed.

Excellent communication
Clear guidance
Professional service
Friendly approach
Highly efficient
Very helpful
Kept informed
Easy to understand
Stress free
Knowledgeable staff

ReviewSolicitors Review List

Profile image of Paul Bailey

Paul Bailey

Verified

Preparation of mirror wills

Everything was explained clearly and the wills prepared and delivered quickly. Very straightforward and efficient service.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We’re very pleased to hear that everything was explained clearly and that you found the service straightforward and efficient. We really appreciate your feedback.

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Anonymous

Verified

Excellent

Would well recommend this company of Eric Robinson my experience of there services has been nothing more than terrific The reception staff are really nice Mathew acting as my solicitor wow really good explaining everything Thank you

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service you received from Matthew and our reception team, and that everything was explained clearly. We really appreciate your recommendation and kind feedback.

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Anonymous

Verified
Land Law

Mortgage / Deeds

All round a good experience, clear communication each step of the way

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave us a review. We are pleased to hear that you had a good experience and particularly appreciated the clear communication throughout. Your feedback is very much appreciated.

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Profile image of Jill Beck

Jill Beck

Housing & Property

House Sale Review

Miya was great. The customer service was excellent. Miya kept me informed at each stage from the outset. Communication was easy and I would highly recommend Eric Robinson and use them again myself.

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Jill, for taking the time to leave such a positive review. We are pleased to hear that Miya kept you informed throughout your house sale and that you found the communication easy and the customer service excellent. Thank you also for your recommendation and kind words about Eric Robinson Solicitors.

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Profile image of Neil Willis

Neil Willis

Verified
Housing & Property

Conveyance

Chantelle dealt with my late Mothers property sale. She was absolutely brilliant, I cannot thank her enough, Chantelle is very professional and is excellent at her job.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to leave such a lovely review. We are delighted to hear how pleased you were with the service Chantelle provided during the sale of your late mother’s property. Your kind comments are very much appreciated.

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Other Reviews

Profile image of Martin Holley

Martin Holley

Martin

Dear Samantha, I am writing to express our sincere thanks for your excellent work and guidance in administering the sale of our property. Your professionalism, clear communication and efficiency throughout the conveyancing process made the entire transaction smooth and stress-free. We truly appreciate your prompt responses to our queries and your diligence in ensuring everything stayed on track for a successful completion. Please also extend our thanks to Cathy who assisted with our file. I would gladly recommend your services to others in the future. Thank you once again for all your hard work. Kind regards Martin

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that you found the service professional, clear and efficient, and that the conveyancing process was smooth and stress-free. We really appreciate you taking the time to share your feedback.

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Profile image of Lisa Trundle

Lisa Trundle

Lisa

They were recommended by our estate agent and did not disappoint. Michelle was absolutely excellent, she went above and beyond in her role when there were some delays with our move, constantly chasing other solicitors and always giving updates. Communication was always excellent, she replies to emails and messages so quickly. It honestly would've been a lot more stressful without her.

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Profile image of LAURA PRATLEY

LAURA PRATLEY

LAURA

Kelly is professional and kind. She took the best action to help her client when required to ease a difficult situation. I would highly recommend this company as they have your best interests in mind - emotionally, situationally and legally.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Laura, for your kind review. We are delighted to hear that you found our service professional, supportive and focused on achieving the best outcome for you during what was clearly a difficult situation. It is particularly pleasing to know that you felt your interests were looked after from both a personal and legal perspective. We greatly appreciate your recommendation and your positive feedback.

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Profile image of kieron green

kieron green

Housing & Property

kieron

We have just completed on our sale and further purchase, we had Elisabeth Smith who did a fantastic job considering the difficulties we had with other solicitors and legal teams in the chain. I would highly recommend her services and would most certainly use her again.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your kind review. We are delighted to hear that Elisabeth Smith provided such excellent service and helped you successfully complete both your sale and purchase, particularly in the face of difficulties elsewhere in the chain. Your recommendation is greatly appreciated and thank you for choosing Eric Robinson Solicitors.

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Profile image of Julie Holloway

Julie Holloway

Housing & Property

Julie's experience...

Approachable, reassurance and clearly competent in the area of conveyancing. Particularly recognised that not all clients have lap tops or other tablets which I must get) You very kindly provide noted of important documents which I collected from your office. Thank you

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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you, Julie, for your kind review. We are delighted to hear that you found the service approachable, reassuring and professional, and that the team was able to accommodate your individual needs by providing paper copies of important documents for collection from the office.

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