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Stephens & Son

5.0 | 28 Reviews 28 Reviews | Specific Issues
383 Total Company Reviews info icon Specific Issues | info icon 383 Total Company Reviews Specific Issues | info icon 383 Total Company Reviews

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Accepting new clients

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 640170

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Stephens & Son |

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Stephens & Son Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Stephens & Son are accredited by

Family Law Advanced accreditation awarded to Stephens & Son
Criminal Litigation accreditation awarded to Stephens & Son
Family Law accreditation awarded to Stephens & Son

Description

Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Stephens & Son Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Stephens & Son are accredited by

Family Law Advanced accreditation awarded to Stephens & Son
Criminal Litigation accreditation awarded to Stephens & Son
Family Law accreditation awarded to Stephens & Son

Description

Boasting over 230 years serving Chatham and the surrounding community, Stephens & Son is a renowned law firm offering both business and personal legal advice covering a huge range of areas. We have specially trained experts in every field so you can be confident the advice you receive will be accurate, precise, and both time and cost effective.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Wills, Trusts & Probate 166 / 3,760
Housing & Property 353 / 4,769
Family Law 270 / 4,221
Crime/ Criminal Defence 167 / 2,139
Private Client Law 67 / 297
Child Law 270 / 1,638
Commercial Property 260 / 3,667
Immigration Law 108 / 1,147
Dispute Resolution 221 / 1,801
Employment 150 / 3,621
Inheritance Law 146 / 676
Professional Negligence 152 / 1,297
Consumer 222 / 4,416
Litigation 152 / 878
Company Law 150 / 969
Personal Injury 225 / 2,653
Company & Commercial 193 / 4,185
Banking 144 / 1,031
Contract Law 201 / 1,427
Clinical Negligence 145 / 1,246
Elder Law 80 / 314
Business Law 89 / 459
Construction 101 / 856
Court of Protection and Deputyship 142 / 575
Medical Law 32 / 188
Domestic Violence Law 168 / 897
Equity Law 121 / 570
Fraud Law 74 / 514
Land Law 216 / 1,321
Care Law 116 / 532
Legal Aid 31 / 106
Money & Tax 156 / 1,951
Agriculture 172 / 819
Charities 81 / 770
Compliance Law 56 / 461
Defamation Law 45 / 261
Disability Law 106 / 602
Financial Crime Law 66 / 461
Immigration 139 / 2,281
Appeals Law 93 / 844
Debt and Tax Law 130 / 785
Dental Law 18 / 56
Driving offences 132 / 623
Drug Law 39 / 264
Energy Law 57 / 359
Enforcement Law 88 / 574
Environmental Law 48 / 393
Equality Law 166 / 1,097
Firearms Law 12 / 83
Health and Safety Law 104 / 575
IT & Intellectual Property 112 / 1,113
International Law 58 / 377
Licensing Law 71 / 500
National Insurance Law 84 / 423
Occupational Health Law 94 / 428
Planning Law 106 / 585
Privacy Law 59 / 515
Regulations 140 / 2,413
Surveillance Law 30 / 164
Terrorism Law 27 / 147
Weapon Law 14 / 82
National 360 / 11,165

Meet the team of Stephens & Son

Contact & Locations - Stephens & Son

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

Ground Floor, Rome House, 41 Railway Street, Chatham, Kent, ME4 4RH

Reviews

5.0 /5 28 Reviews
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Rating

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Clients say

What clients say about Stephens & Son

Clients praise the firm’s expertise across wills, probate, conveyancing, family/divorce and settlement agreements, noting efficient, thorough and professional legal work. Reviewers value clear communication, responsiveness and strong attention to detail, plus supportive, caring and patient handling of stressful matters. Staff are described as friendly, approachable and polite, with reliable follow-up and pragmatic problem‑solving that keeps transactions on track. Overall the firm is seen as knowledgeable, efficient and compassionate, delivering reassuring client care throughout complex processes.

very friendly
professional
quick service
excellent communication
helpful staff
knowledgeable
attentive detail
supportive
efficient
responsive

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will Codicil

Very friendly service from start to finish. Would recommend (and have done to people who have since asked me to recommend a solicitor).

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Teresa

Verified
Wills, Trusts & Probate

Extremely Efficient Solicitors

I have used Bailey and Cogger solicitors twice and on both occasions I have found them to be extremely efficient. They are highly approachable and willing to explain all the legalities. Their prices are very reasonable and I was kept informed throughout the procedure. I have no hesitation in recommending them and would definitely use them again.

A representative from Hatten Wyatt responded to this review

Hi Teresa, we are so grateful and really appreciate your repeat business and positive feedback! We're thrilled to hear that you've found Bailey and Cogger solicitors to be extremely efficient and approachable on both occasions. It's great to know that our team has been able to explain all the legal aspects clearly and keep you informed throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

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Anonymous

Verified
Wills, Trusts & Probate

Will

Our solicitor David was very helpful. English is not my first language and he talked me through everything.

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A representative from Hatten Wyatt responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Will

Our Solicitor David was very helpful English is not my first language and he talked me through everything.

Legal experts tagged in
this review

A representative from Hatten Wyatt responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Susan

Wills, Trusts & Probate

Sue

I am delighted with the service I received from Stephens & Son. Rebecca explained everything upfront including associated costs involved which made it a far less daunting process than I had imagined. Rebecca was friendly and professional and our business was concluded swiftly and to my complete satisfaction in a matter of only a couple of weeks. I cannot fault the service I received and would most certainly use them again. Many thanks.

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A representative from Hatten Wyatt responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Jacqui

Housing & Property

Jacqui

Cannot praise Yasmin Doroudy enough, her expertise and patience during the conveyancing of my late mother’s house was exemplary. Highly recommend Stephens & Son. My late mother used these solicitors throughout her life for various matters. Thank you Yasmin.

Legal experts tagged in
this review

A representative from Hatten Wyatt responded to this review

Jacqui, thank you so much for leaving us such a great review. I have passed your comments to Yasmin and the team who are overjoyed at hearing of your positive journey with us.

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Adenike

Housing & Property

Adenike

Very pleased with the service provided by Abraham Khan of Hatten Wyatt Solicitors. I will recommend his service to families, friends and colleagues. Excellent.

Solicitors tagged in
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A representative from Hatten Wyatt responded to this review

Hi Adenike Thank you for taking the time to leave us a review. I'm pleased that Abraham and the team were able to make a positive experience for you and that you'd recommend us. I will make sure to pass on your message. Kind regards, Kellie H Marketing Manager

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Jas

Wills, Trusts & Probate

Jas

Helpful, Professional family Solicitors. Thank you Hardeep.

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A representative from Hatten Wyatt responded to this review

Thank you for your great feedback! Your comments are really appreciated by all of us at Hatten Wyatt and we look forward to working with you again

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Emily

Family Law

Emily

I had the pleasure of working with Deborah from Stephen & Sons for my child arrangement order and divorce. Deborah was an exceptional professional who exceeded my expectations in every aspect. Deborah's expertise and professionalism were evident throughout the process. She approached my case with meticulous attention to detail and a deep understanding of family law. Her knowledge and guidance instilled confidence in me that I was in capable hands. What stood out the most was Deborah's compassionate nature. She provided unwavering support during the emotionally challenging time of my child arrangement order and divorce. Deborah took the time to genuinely listen and understand my concerns, showing genuine care for my well-being. Deborah was always accessible and responsive, promptly addressing any questions or concerns I had. Her commitment to clear communication and timely updates helped foster trust and reassurance throughout the case. Deborah went above and beyond her duties as a solicitor. Her dedication and determination to achieve the best possible outcome for me and my family were evident. I felt supported and confident knowing she was diligently advocating for my interests. In conclusion, Solicitor Deborah from Stephen & Sons is highly recommended. Her expertise, professionalism, compassion, and commitment to excellence made a significant impact on my case. If you are looking for a solicitor who will provide exceptional legal representation and genuine support, Deborah is the one to choose.

Solicitors tagged in
this review

A representative from Hatten Wyatt responded to this review

Thank you so much for taking the time to leave this amazing feedback! We are delighted to hear that you are happy with the service we provided you. We will be sure to pass this feedback on to Deborah and the team. Thank you again

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Laura

Housing & Property

Laura

Highly recommend Bailey and Cogger. It was the first time we'd used them, but not only was Karen du Rocher approachable, to the point and very experienced, she was speedy and efficient at getting things done! All our previous experiences with solicitors have been head-bangingly frustrating, so this was a breath of fresh air. We will definitely use Bailey and Cogger again, if the need arises!

A representative from Hatten Wyatt responded to this review

Thank you for taking the time to leave us such a positive review. We really appreciate your kind words about our services and are pleased that you found our solicitors efficient and approachable. Thank you for recommending us to others!

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Reviews

4.8 /5 383 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Stephens & Son

Clients praise the firm’s expertise across wills, probate, conveyancing, family/divorce and settlement agreements, noting efficient, thorough and professional legal work. Reviewers value clear communication, responsiveness and strong attention to detail, plus supportive, caring and patient handling of stressful matters. Staff are described as friendly, approachable and polite, with reliable follow-up and pragmatic problem‑solving that keeps transactions on track. Overall the firm is seen as knowledgeable, efficient and compassionate, delivering reassuring client care throughout complex processes.

very friendly
professional
quick service
excellent communication
helpful staff
knowledgeable
attentive detail
supportive
efficient
responsive

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Settlement agreement

Excellent communication very professional. Sorted the settlement agreement out very efficiently and quickly. Would definitely use again and also recommend.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind feedback. We are pleased to hear that you experienced excellent communication and a very professional service, and that your settlement agreement was handled efficiently and quickly. We really appreciate your recommendation and you taking the time to share your experience.

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anonymous

Settlement agreement

From searching for the right Solicitor, found this company. As from reception to meeting Solicitor face to face, what an amazing company, very thorough, considerate and so helpful. There support in this was from the beginning, and now its been sorted out, they are still there on the end of the phone for you. I appreciate the staff and Lily Warrington in the help of my case.Thank you

from Hatten Wyatt

Thank you for your feedback. We’re delighted to hear that you had such a positive experience from your first contact through to completion, and that the team provided thorough, considerate, and ongoing support throughout your case. We’re especially pleased to hear that Lily was able to assist you, and that you still feel supported even after the matter concluded.

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Clive Davies

Verified

Deed of Variation

From the initial telephone request for help with a Deed of Variation of my late mothers will, I was provided with professional advice throughout, making this a less stressful experience at a difficult time.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind review. We are pleased that our professional advice helped make the process of a Deed of Variation less stressful for you during such a difficult time. It is our goal to provide clear support from the very first phone call, and we appreciate you highlighting that experience.

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Ed

Employment

Excellent communications

I went to Bailey & Cogger (Tonbridge) seeking a solicitor to read, comprehend, and sign my redundancy agreement. B&C passed my details to Hatten Wyatt, where Selwan Yousif scrutinized and undersigned my document. Shout out to Lily Harrington who helped liaise between myself, my ex-company and Lily's internal team. Lily was polite yet friendly, bringing pleasantry to some unpleasant business. I just had to sit back and let the cogs whirr, so a big thumbs up from me.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your feedback! We’re delighted that Selwan and Lily could make the redundancy process so seamless for you. It’s great to hear Lily’s friendly approach brought some pleasantry to a difficult situation. We’ll be sure to pass your feedback to the whole team.

1
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Alan Owen

Family Law

Deborah Nicholson

I recently used Stephens and Sons for my divorce, with Deborah Nicholson handling my case, and I couldn’t be more satisfied with the service I received. From the outset, Deborah was professional, knowledgeable, and incredibly understanding. She made what was a very stressful and emotional time much more manageable through her clear guidance and calm, supportive approach.

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your kind review and for your recommendation. We are so pleased to hear that Deborah was able to provide the support and guidance you needed during such a challenging time. We understand that family law matters require not just legal expertise, but also a high degree of empathy and calm. We believe that clear communication is essential to making these life transitions more manageable, and it is wonderful to know that Deborah’s approach helped ease the stress of the process for you. We will be sure to share your lovely feedback with Deborah and the rest of the team. We wish you the very best as you move forward into your next chapter.

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Other Reviews

Profile image of conrad mcglinn

conrad mcglinn

conrad

Very friendly people quick and professional will writing

from Hatten Wyatt

Dear Conrad. Thank you for your kind feedback. We’re glad you found the team friendly, quick, and professional, and that we could assist with your will writing.

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Twinkle chan

Twinkle

Abraham Khan is the ultimate solicitor! A top performer your professionalism has no boundaries as your attention to detail and integrity to representing us clients to ultimately collecting our property keys is just remarkable! Thank you!

Solicitors tagged in
this review

from Hatten Wyatt

Thank you for your feedback. We are pleased that Abraham’s professionalism and attention to detail ensured a successful completion of your property purchase. We will ensure your kind comments are shared with him.

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Douglas Sutherland

Douglas

Bailey and Cogger dealt with the legal side to our house move. We were always kept informed and every thing was carried out proffesionally. Thank you Geetha and Casey for a great job.

1
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Kate Seddon

Kate

Rachel Plumb is an amazing asset to this firm, I don’t think we could’ve got through the process without her! She made it happen and was so supportive the whole way through. Highly recommend and will happily use again next time I need a solicitor!

1
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Peter Cousins

Peter

The experience was positive, thorough and supportive. A diligent team of professionals worthy of conducting the business of privileged clients going forward!

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