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Thomson Snell & Passmore LLP

5.0 | 22 Reviews 22 Reviews | Divorce Myths
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Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
Value for money: 95%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 5 / 21
Wills, Trusts & Probate 6 / 21
Family Law 9 / 21
Commercial Property 6 / 18
Clinical Negligence 1 / 5
Money & Tax 5 / 15
Dispute Resolution 7 / 17
Company & Commercial 7 / 26
Contract Law 5 / 10
Banking 2 / 6
Construction 3 / 10
Employment 8 / 22
IT & Intellectual Property 5 / 11
Inheritance Law 6 / 9
Intellectual Property Law 3 / 5
Land Law 7 / 11
Notary 1 / 4
Personal Injury 3 / 9
Private Client Law 6 / 7
Adjudication Law 3 / 5
Agriculture 6 / 11
Appeals Law 2 / 2
Asset Management 3 / 5
Auction Law 2 / 3
Charities 5 / 9
Chemical Law 1 / 1
Child Law 8 / 13
Church Law 1 / 2
Company Law 5 / 8
Consumer 7 / 19
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 7 / 11
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Debt and Tax Law 4 / 6
Defamation Law 4 / 5
Disability Law 3 / 9
Discrimination Law 3 / 6
Domestic Violence Law 5 / 8
E-Commerce Law 1 / 2
Economic Law 2 / 2
Education 3 / 5
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 2 / 4
Equality Law 5 / 13
Fraud Law 2 / 3
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
Immigration Law 2 / 4
Information Law 1 / 2
Infrastructure Law 1 / 4
Injunctions Law 9 / 13
Inquest Law 1 / 3
Insurance Law 1 / 4
International Arbitration Law 1 / 1
International Law 3 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
Mental Health Law 3 / 5
Mergers and Acquisitions Law 2 / 6
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Pensions Law 3 / 5
Planning Law 4 / 6
Privacy Law 1 / 3
Professional Negligence 2 / 8
Trade Law 1 / 4
Welfare & Benefits 4 / 9
White Collar Crime 2 / 3
Local 8 / 40
Housing & Property 300 / 4,697
Wills, Trusts & Probate 263 / 3,711
Family Law 351 / 4,156
Commercial Property 351 / 3,580
Clinical Negligence 161 / 1,220
Money & Tax 174 / 1,904
Dispute Resolution 234 / 1,791
Company & Commercial 345 / 4,048
Contract Law 215 / 1,415
Banking 87 / 1,011
Construction 111 / 848
Employment 367 / 3,545
IT & Intellectual Property 125 / 1,086
Inheritance Law 175 / 699
Intellectual Property Law 101 / 613
Land Law 253 / 1,326
Notary 105 / 861
Personal Injury 300 / 2,592
Private Client Law 114 / 335
Adjudication Law 50 / 250
Agriculture 179 / 815
Appeals Law 124 / 850
Asset Management 71 / 391
Auction Law 98 / 292
Charities 91 / 755
Chemical Law 5 / 52
Child Law 344 / 1,645
Church Law 4 / 11
Company Law 168 / 959
Consumer 329 / 4,306
Copyright Law 68 / 509
Corporate Law 172 / 841
Cosmetic Surgery Law 46 / 147
Court of Protection and Deputyship 161 / 585
Criminal Law 206 / 1,013
Customs Law 16 / 121
Cybersecurity and Data Protection Law 153 / 872
Debt and Tax Law 156 / 776
Defamation Law 58 / 270
Disability Law 108 / 599
Discrimination Law 101 / 496
Domestic Violence Law 188 / 896
E-Commerce Law 16 / 74
Economic Law 20 / 223
Education 69 / 419
Energy & Transport 47 / 500
Energy Law 58 / 352
Engineering Law 15 / 124
Environmental Law 56 / 391
Equality Law 188 / 1,075
Fraud Law 72 / 515
Governance Law 46 / 268
Government Investigations 77 / 406
Health and Safety Law 128 / 571
Immigration Law 155 / 1,178
Information Law 40 / 333
Infrastructure Law 32 / 184
Injunctions Law 209 / 920
Inquest Law 12 / 54
Insurance Law 108 / 640
International Arbitration Law 6 / 129
International Law 79 / 372
Licensing Law 89 / 495
Local Government Law 9 / 60
Maritime Law 7 / 84
Medical Law 36 / 187
Mental Health Law 45 / 207
Mergers and Acquisitions Law 87 / 431
National Insurance Law 95 / 413
Occupational Health Law 110 / 422
Pensions Law 81 / 482
Planning Law 104 / 576
Privacy Law 86 / 506
Professional Negligence 196 / 1,280
Trade Law 16 / 169
Welfare & Benefits 135 / 1,031
White Collar Crime 58 / 209
National 478 / 11,162

Pinned Reviews

Profile image of TRUDI

TRUDI

Commercial Property

Highly Recommended

Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted.

Solicitors tagged in
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Jawed Amini TV

Jawed

approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice.

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

5.0 /5 22 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Reviews praise the firm for conveyancing, probate, wills, trusts, estate administration, inheritance tax forms, property transactions, and dispute resolution. Clients value its strong expertise, thoroughness, speed, and ability to handle complex matters with skill. The firm is also praised for clear communication, prompt updates, calm reassurance, professionalism, attentiveness, practical advice, and a supportive, approachable manner. Many clients felt well informed, confident, and less stressed throughout, with issues managed efficiently and with care.

Excellent communication
Quick responses
Highly professional
Expert knowledge
Kept informed
Approachable support
Efficient service
Clear explanations
Great tenacity
Stress free

ReviewSolicitors Review List

Profile image of G

G

Family Law

Family Law

I would highly recommend Kirstie. Her knowledge and expertise were exceptional, and her calm and reassuring approach made the whole process much easier to navigate. Communication was excellent throughout, with everything explained clearly and efficiently at every stage. Kirstie was professional, approachable and supportive throughout, and I was extremely pleased with the service I received.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

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Hayden

Family Law

Great solicitor.

Kirstie Law, very professional with quick responses. Highly recommend.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Hayden, thank you for your review. We are so glad that you are pleased with our high level of client service.

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Darryl

Services by TS&P - Harry Smith

The professionalism of TS&P and in particular, Harry Smith I can't speak highly enough of. The guy is a gem and an absolute diamond. He offered a first class level of service and his assiduous nature and diligence in seeing through my case through from start to finish has been incredible. The case in total lasted around 3 years, and at points I wasn't sure there was going to be any resolution at all. Harry kept me informed along the way and was very honest throughout which was refreshing, even when the end didn't look near.  Harry was very transparent, understood my angle when it came to our family's case and worked hard to get me a level of justice I was seeking. He kept in touch fairly regularly and it was refreshing to hear him speak so passionately about our case, it felt like it mattered to him. He would happily jump on calls with family to explain the state of play when further clarification to others was needed, and no task was ever really too much for him to do. When we worked towards a breakthrough, he was very diligent in coming to a resolution that suited myself and gave me a level of satisfaction after years and years of frustration. His proactive nature was outstanding and from our point of view, Harry Smith sits in an extremely high regard.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Darryl, thank you for your review. We are so glad that you are pleased with Harry's high level of client service.

0
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Mel

Family Law

Outstanding service from Kirstie Law

I recently employed Kirstie Law for my divorce after she was recommended to me. I was very impressed right from our first meeting. She was highly professional, very efficient and clear spoken but yet maintained empathy for the situation. I would not hesitate in recommending her services if you are unfortunate enough to need them.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Mel, thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

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Sara

Wills, Trusts & Probate

Excellent supportive legal help

We needed professional legal help and support with a complicated inheritance matter following a family breakdown. We initially worked with Lawrence and then with Nick Buckle after Lawrence's departure. We were extremely satisfied with both solicitors and how our case was handled throughout. Their guidance took a great deal of stress off our shoulders. We were advised on the best legal options for our situation and felt fully supported every step of the way. Thank you so much.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Sara, thank you for your review. We are so glad that you are pleased with Lawrence and Nick's high level of client service.

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Other Reviews

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Darryl

Darryl

This was my first time using TS&P - and the level of detail this firm went to and in particular, Harry Smith I can't speak highly enough of. The guy is an asset. He offered a first class level of service and his assiduous nature and diligence in seeing through my case through from start to finish has been incredible. The case in total lasted around 3 years, and at points I wasn't sure there was going to be any resolution at all. Harry kept me informed along the way and was very honest throughout which was refreshing, even when the end didn't look near. Harry was very transparent, understood my angle when it came to our family's case and worked hard to get me a level of justice I was seeking. He kept in touch fairly regularly and it was refreshing to hear him speak so passionately about our case, it felt like it mattered to him. The way he'd speak on phone calls with myself personally but also with family was outstanding - we felt he cared a lot about it and it resonated with all of us. When we worked towards a breakthrough, he was very diligent in coming to a resolution that suited us. His proactive nature was outstanding and from our point of view, Harry Smith sits in an extremely high regard.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Darryl, thank you for your review. We are so glad that you are pleased Harry's high level of client service.

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V

Family Law

A client

Kirstie Law provided an exceptional service throughout an extended divorce process. She was reassuring, knowledgeable and always very responsive when needed, via both phone and email. I also used the conveyancing department and had an equally positive experience. I wouldn't hesitate to recommend Kirstie or the firm.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear V, thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

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warren

Family Law

warren

The most trying of times were dealt with by the T,S&P staff with compassion, care, support and an exceptional level of professional service. I would wish to thank Sarah Keily for her understanding of my situation and offering the best direction and guidance that I could wish for and, ensuring I was informed and understood all factors at every level. I would recommend TS&P without hesitation.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Warren, We are pleased to hear you are happy with the service provided to you by Sarah Keily and that you felt supported during a difficult time. Thank you for your feedback, it is much appreciated.

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laura

Family Law

laura

Having Sarah Keily alongside us made the final stages of the adoption process feel quite seamless and we are very grateful for her care and support.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Laura, We are pleased to hear you are happy with the service provided to you by Sarah Keily and that you felt supported. Thank you for your feedback, it is much appreciated.

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kara

Family Law

kara

Huge thank you to Desmond O’Donnell and the team at TS&P. Desmond has been a huge support to me and offered exceptional legal advice - truly helped me during a very difficult situation. His kindness and exquisite knowledge of the law and how to deal with very narcissistic personalities was a godsend. Thank you Desmond and team - I wouldn’t hesitate to recommend Desmond or TS&P extremely professional service.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

We are pleased to hear that you are happy with the advice and service Desmond and the team provided you with during a very difficult time, and that you felt supported throughout. Thank you very much for your feedback.

0
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Reviews

4.8 /5 408 Reviews
Filter your results
Star rating
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Clients say

What clients say about Thomson Snell & Passmore LLP

Reviews praise the firm for conveyancing, probate, wills, trusts, estate administration, inheritance tax forms, property transactions, and dispute resolution. Clients value its strong expertise, thoroughness, speed, and ability to handle complex matters with skill. The firm is also praised for clear communication, prompt updates, calm reassurance, professionalism, attentiveness, practical advice, and a supportive, approachable manner. Many clients felt well informed, confident, and less stressed throughout, with issues managed efficiently and with care.

Excellent communication
Quick responses
Highly professional
Expert knowledge
Kept informed
Approachable support
Efficient service
Clear explanations
Great tenacity
Stress free

ReviewSolicitors Review List

Profile image of Justyna

Justyna

Kirstie Law serious concerns about impartiality during the mediation

I worked with Kirstie Law at this firm. I was disappointed by the lack of impartiality I experienced during mediation. Rather than feeling that both parties’ positions were being neutrally facilitated, and mediated, I felt judged and that aspects of the other party’s behaviour were minimised or normalised. Some comments went beyond what I consider to be a mediator's role and left me in a "them against me" set up during the mediation, which was unsupported, and painful, in the midst of recovering from a prolonged betrayal. Based on my experience, I would not use this mediator again.

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G

Family Law

Family Law

I would highly recommend Kirstie. Her knowledge and expertise were exceptional, and her calm and reassuring approach made the whole process much easier to navigate. Communication was excellent throughout, with everything explained clearly and efficiently at every stage. Kirstie was professional, approachable and supportive throughout, and I was extremely pleased with the service I received.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

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Patricia

Verified
Housing & Property

property purchase

The purchase of Oatridges was challenging to say the least. Alastair handled all the issues with true professionalism and his advise was invaluable.

Solicitors tagged in
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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Patricia, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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Ed Campbell-Salmon

Multi million pound claim for an EBT set up by mistake

Rico Dexiades acted for us in this complicated lawsuit, he had an excellent understanding of the case in question and acted in a highly efficient and tenacious manner. This matter has been resolved to our complete satisfaction.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ed, thank you for your review. We are so glad that you are pleased with Rico's high level of client service.

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Justyna

Dispute Resolution

Concerns About Impartiality During Mediation

I was disappointed by the lack of impartiality I experienced during mediation. Rather than feeling that both parties’ positions were being neutrally facilitated, I felt judged and that aspects of the other party’s behaviour were minimised or normalised. Some comments went beyond what I expected from a mediator and left me feeling unheard rather than supported through a fair process. Based on my experience, I would not use this mediator again.

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Other Reviews

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Jonathan Cawthra

Jonathan

I'm not able to recommend this firm based on my experience. They acted for the executors of an estate; I was one of three executors. I wasn't aware that I'd been named as an executor and it took over three months for the firm to inform me, although my name and address were in the Will. That sluggish start continued, with the whole process taking over two years and three months. The Will was complicated by the number of beneficiaries, but all were contactable and responsive. The Will had been drawn up by this firm. The quality of work was fine, but just took too long. That was latterly due in part to the even slower pace of HMRC, but the firm shared responsibility. The fees amounted to almost 10% of the net value of the estate.

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Eden

Eden

Really good solicitor, we have worked with Penny and Louise, both have been incredibly good with communication, worked very hard to help us with our move and have made the move feel much less stressful as they've kept us updated. The solicitor used by the seller wasn't very good, so we are extra grateful that we chose to use Thomson Snell & Passmore.

Dear Eden, thank you for your review. We are so glad that you are pleased Louise and Penny's high level of client service.

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Yo Ya

A client

Using a lairy person to answer the phone to a potential new client does your company no favours. Speaking to the abrasive argumentative Tom has lost you my business. First impressions matter!

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Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

Dear Jawed, thank you for your review. We are so glad that you are pleased our high level of client service.

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Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
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