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Thomson Snell & Passmore LLP

4.9 | 272 Reviews 272 Reviews | Housing & Property
389 Total Company Reviews info icon Housing & Property | info icon 389 Total Company Reviews Housing & Property | info icon 389 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 4 / 20
Land Law 6 / 10
Insurance Law 1 / 4
Fraud Law 1 / 2
Wills, Trusts & Probate 5 / 20
Family Law 7 / 20
Commercial Property 5 / 17
Private Client Law 5 / 6
Immigration Law 1 / 3
Child Law 5 / 11
Auction Law 2 / 3
Professional Negligence 1 / 7
Dispute Resolution 6 / 16
Company & Commercial 6 / 26
Notary 1 / 4
Inheritance Law 4 / 7
Clinical Negligence 1 / 5
Personal Injury 2 / 8
Agriculture 5 / 9
Construction 3 / 11
Contract Law 5 / 10
Employment 7 / 22
Intellectual Property Law 2 / 4
Pensions Law 1 / 3
Mergers and Acquisitions Law 2 / 6
Money & Tax 4 / 14
Court of Protection and Deputyship 5 / 9
Debt and Tax Law 3 / 5
Asset Management 2 / 4
Banking 2 / 6
E-Commerce Law 1 / 2
International Arbitration Law 2 / 2
Adjudication Law 2 / 8
Charities 4 / 8
Company Law 4 / 7
Education 2 / 4
Infrastructure Law 1 / 5
Inquest Law 1 / 3
Medical Law 1 / 2
Mental Health Law 2 / 4
Planning Law 3 / 5
Appeals Law 1 / 1
Chemical Law 1 / 1
Church Law 1 / 2
Consumer 6 / 18
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Defamation Law 3 / 4
Disability Law 2 / 8
Discrimination Law 2 / 5
Domestic Violence Law 3 / 7
Economic Law 2 / 2
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 1 / 3
Equality Law 4 / 12
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
IT & Intellectual Property 5 / 11
Information Law 1 / 2
Injunctions Law 7 / 12
International Law 2 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Privacy Law 1 / 3
Trade Law 1 / 4
Welfare & Benefits 3 / 8
White Collar Crime 2 / 7
Local 7 / 40
Housing & Property 225 / 4,772
Land Law 212 / 1,322
Insurance Law 99 / 659
Fraud Law 66 / 514
Wills, Trusts & Probate 221 / 3,763
Family Law 312 / 4,224
Commercial Property 304 / 3,667
Private Client Law 80 / 305
Immigration Law 114 / 1,156
Child Law 296 / 1,640
Auction Law 87 / 285
Professional Negligence 176 / 1,298
Dispute Resolution 205 / 1,802
Company & Commercial 308 / 4,183
Notary 83 / 849
Inheritance Law 139 / 680
Clinical Negligence 142 / 1,247
Personal Injury 268 / 2,650
Agriculture 158 / 820
Construction 90 / 854
Contract Law 180 / 1,426
Employment 334 / 3,622
Intellectual Property Law 93 / 625
Pensions Law 73 / 488
Mergers and Acquisitions Law 76 / 433
Money & Tax 154 / 1,951
Court of Protection and Deputyship 139 / 577
Debt and Tax Law 139 / 787
Asset Management 62 / 394
Banking 78 / 1,032
E-Commerce Law 14 / 73
International Arbitration Law 6 / 129
Adjudication Law 42 / 240
Charities 81 / 767
Company Law 147 / 970
Education 64 / 422
Infrastructure Law 31 / 187
Inquest Law 10 / 50
Medical Law 30 / 189
Mental Health Law 39 / 205
Planning Law 97 / 585
Appeals Law 106 / 849
Chemical Law 4 / 52
Church Law 3 / 10
Consumer 294 / 4,415
Copyright Law 59 / 522
Corporate Law 151 / 843
Cosmetic Surgery Law 43 / 149
Criminal Law 177 / 1,008
Customs Law 15 / 121
Cybersecurity and Data Protection Law 149 / 893
Defamation Law 48 / 265
Disability Law 99 / 601
Discrimination Law 90 / 499
Domestic Violence Law 168 / 896
Economic Law 20 / 223
Energy & Transport 43 / 511
Energy Law 53 / 359
Engineering Law 11 / 126
Environmental Law 54 / 394
Equality Law 169 / 1,097
Governance Law 43 / 272
Government Investigations 75 / 416
Health and Safety Law 113 / 574
IT & Intellectual Property 110 / 1,114
Information Law 38 / 339
Injunctions Law 193 / 931
International Law 72 / 376
Licensing Law 77 / 501
Local Government Law 8 / 59
Maritime Law 6 / 86
National Insurance Law 87 / 422
Occupational Health Law 101 / 429
Privacy Law 79 / 514
Trade Law 13 / 166
Welfare & Benefits 115 / 1,050
White Collar Crime 53 / 204
National 425 / 11,165

Pinned Reviews

Profile image of TRUDI

TRUDI

Commercial Property

Highly Recommended

"Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted."

Solicitors tagged in
this review

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice."

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

4.9 /5 272 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for strong specialisms in property/conveyancing, wills, trusts, probate and disputes, personal injury and strategic property portfolio advice. Reviewers highlight clear, expert, commercially aware legal knowledge, thoroughness and efficient, timely case handling. Valued soft skills include empathy, compassion, calmness, approachability and strong communication — responsiveness, availability and plain‑spoken explanations. Clients also commend dedication, persistence and pragmatic, solutions‑focused guidance that reduces stress and delivers successful outcomes.

excellent communication
very responsive
highly professional
efficient service
thorough attention
compassionate support
expert guidance
stress‑free process
clients recommend
commercially savvy

ReviewSolicitors Review List

Profile image of HF

HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
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Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Profile image of Chris Macdonald

Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
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Richard O

Housing & Property

Fast, efficient and effective - sale of 2 houses

We have recently sold two houses with this company, the experience was exceptional with first class communications and their dogged tenacity to chase down the buyers' representatives and us(!) to get things done.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Richard, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Russell O'Connor

Russell O'Connor

Grace Baker

Grace handled the sale of my family home in Wadhurst, and throughout the entire process she made everything feel seamless and stress free. She was always personally available to answer any questions we had and kept us informed at every stage. Her local knowledge of the property market proved invaluable, particularly when dealing with various issues relating to the conversion of our family home some 10 years ago. Her expertise and practical advice gave us great confidence throughout the transaction. I would thoroughly recommend Grace to anyone looking for an excellent solicitor to assist with a property transaction. Her professionalism, responsiveness, and attention to detail were outstanding.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Profile image of Darryl

Darryl

Darryl

This was my first time using TS&P - and the level of detail this firm went to and in particular, Harry Smith I can't speak highly enough of. The guy is an asset. He offered a first class level of service and his assiduous nature and diligence in seeing through my case through from start to finish has been incredible. The case in total lasted around 3 years, and at points I wasn't sure there was going to be any resolution at all. Harry kept me informed along the way and was very honest throughout which was refreshing, even when the end didn't look near. Harry was very transparent, understood my angle when it came to our family's case and worked hard to get me a level of justice I was seeking. He kept in touch fairly regularly and it was refreshing to hear him speak so passionately about our case, it felt like it mattered to him. The way he'd speak on phone calls with myself personally but also with family was outstanding - we felt he cared a lot about it and it resonated with all of us. When we worked towards a breakthrough, he was very diligent in coming to a resolution that suited us. His proactive nature was outstanding and from our point of view, Harry Smith sits in an extremely high regard.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Darryl, thank you for your review. We are so glad that you are pleased Harry's high level of client service.

0
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Profile image of V

V

Family Law

A client

Kirstie Law provided an exceptional service throughout an extended divorce process. She was reassuring, knowledgeable and always very responsive when needed, via both phone and email. I also used the conveyancing department and had an equally positive experience. I wouldn't hesitate to recommend Kirstie or the firm.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear V, thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

0
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Profile image of John

John

Housing & Property

John

I first discovered Thomson Snell & Passmore through the company who I work for who use them. I was involved in a property dispute and my contact, Guy Evans, I felt all the way through handled the situation with care, a balanced perspective, with excellent knowledge and a supportive approach. It made an unpleasant experience a lot easier to deal with. I will be hanging on to the details for any future requirements!

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear John, thank you for your review. We are so glad that you are pleased with Guy's high level of client service.

0
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Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

0
Collected on: Google collection source logo

Reviews

4.9 /5 389 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for strong specialisms in property/conveyancing, wills, trusts, probate and disputes, personal injury and strategic property portfolio advice. Reviewers highlight clear, expert, commercially aware legal knowledge, thoroughness and efficient, timely case handling. Valued soft skills include empathy, compassion, calmness, approachability and strong communication — responsiveness, availability and plain‑spoken explanations. Clients also commend dedication, persistence and pragmatic, solutions‑focused guidance that reduces stress and delivers successful outcomes.

excellent communication
very responsive
highly professional
efficient service
thorough attention
compassionate support
expert guidance
stress‑free process
clients recommend
commercially savvy

ReviewSolicitors Review List

Profile image of HF

HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Gill

Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Chris Macdonald

Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Richard O

Richard O

Housing & Property

Fast, efficient and effective - sale of 2 houses

We have recently sold two houses with this company, the experience was exceptional with first class communications and their dogged tenacity to chase down the buyers' representatives and us(!) to get things done.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Richard, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Russell O'Connor

Russell O'Connor

Grace Baker

Grace handled the sale of my family home in Wadhurst, and throughout the entire process she made everything feel seamless and stress free. She was always personally available to answer any questions we had and kept us informed at every stage. Her local knowledge of the property market proved invaluable, particularly when dealing with various issues relating to the conversion of our family home some 10 years ago. Her expertise and practical advice gave us great confidence throughout the transaction. I would thoroughly recommend Grace to anyone looking for an excellent solicitor to assist with a property transaction. Her professionalism, responsiveness, and attention to detail were outstanding.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

0
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Profile image of Anthony Nwakor

Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo
Profile image of Elijah

Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

0
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Christopher

Christopher

Prompt and efficient service close to original budget estimate

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Christopher, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo

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