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Thomson Snell & Passmore LLP

5.0 | 141 Reviews 141 Reviews | Housing & Property
394 Total Company Reviews info icon Housing & Property | info icon 394 Total Company Reviews Housing & Property | info icon 394 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 4 / 20
Wills, Trusts & Probate 5 / 20
Family Law 7 / 20
Commercial Property 5 / 17
Clinical Negligence 1 / 5
Money & Tax 4 / 14
Company & Commercial 6 / 26
Contract Law 5 / 10
Dispute Resolution 6 / 16
Banking 2 / 6
Construction 3 / 10
Employment 7 / 22
IT & Intellectual Property 5 / 11
Inheritance Law 5 / 8
Intellectual Property Law 2 / 4
Land Law 6 / 10
Notary 1 / 4
Personal Injury 2 / 8
Private Client Law 5 / 6
Adjudication Law 3 / 9
Agriculture 6 / 10
Appeals Law 2 / 2
Asset Management 2 / 4
Auction Law 2 / 3
Charities 4 / 8
Chemical Law 1 / 1
Child Law 7 / 12
Church Law 1 / 2
Company Law 4 / 7
Consumer 6 / 18
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 6 / 10
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Debt and Tax Law 3 / 5
Defamation Law 4 / 5
Disability Law 3 / 9
Discrimination Law 3 / 6
Domestic Violence Law 4 / 7
E-Commerce Law 1 / 2
Economic Law 2 / 2
Education 2 / 4
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 1 / 3
Equality Law 4 / 12
Fraud Law 2 / 3
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
Immigration Law 2 / 4
Information Law 1 / 2
Infrastructure Law 1 / 5
Injunctions Law 8 / 12
Inquest Law 1 / 3
Insurance Law 1 / 4
International Arbitration Law 2 / 2
International Law 3 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
Mental Health Law 2 / 4
Mergers and Acquisitions Law 2 / 6
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Pensions Law 2 / 4
Planning Law 3 / 5
Privacy Law 1 / 3
Professional Negligence 2 / 8
Trade Law 1 / 4
Welfare & Benefits 3 / 8
White Collar Crime 2 / 7
Local 7 / 40
Housing & Property 236 / 4,779
Wills, Trusts & Probate 235 / 3,802
Family Law 341 / 4,225
Commercial Property 333 / 3,673
Clinical Negligence 151 / 1,247
Money & Tax 165 / 1,954
Company & Commercial 330 / 4,183
Contract Law 198 / 1,433
Dispute Resolution 217 / 1,811
Banking 83 / 1,033
Construction 103 / 854
Employment 355 / 3,624
IT & Intellectual Property 115 / 1,113
Inheritance Law 156 / 689
Intellectual Property Law 99 / 627
Land Law 229 / 1,330
Notary 94 / 860
Personal Injury 282 / 2,651
Private Client Law 93 / 315
Adjudication Law 46 / 247
Agriculture 172 / 826
Appeals Law 119 / 854
Asset Management 68 / 398
Auction Law 90 / 288
Charities 86 / 768
Chemical Law 4 / 52
Child Law 323 / 1,652
Church Law 3 / 11
Company Law 159 / 974
Consumer 316 / 4,419
Copyright Law 64 / 523
Corporate Law 163 / 849
Cosmetic Surgery Law 45 / 147
Court of Protection and Deputyship 150 / 581
Criminal Law 191 / 1,016
Customs Law 15 / 122
Cybersecurity and Data Protection Law 154 / 894
Debt and Tax Law 151 / 789
Defamation Law 53 / 270
Disability Law 108 / 603
Discrimination Law 99 / 502
Domestic Violence Law 181 / 903
E-Commerce Law 14 / 73
Economic Law 20 / 223
Education 70 / 423
Energy & Transport 46 / 510
Energy Law 56 / 359
Engineering Law 14 / 126
Environmental Law 57 / 395
Equality Law 180 / 1,098
Fraud Law 71 / 521
Governance Law 45 / 272
Government Investigations 76 / 416
Health and Safety Law 123 / 577
Immigration Law 134 / 1,167
Information Law 41 / 340
Infrastructure Law 32 / 187
Injunctions Law 204 / 935
Inquest Law 11 / 54
Insurance Law 106 / 660
International Arbitration Law 7 / 131
International Law 75 / 376
Licensing Law 86 / 504
Local Government Law 8 / 60
Maritime Law 7 / 86
Medical Law 32 / 190
Mental Health Law 43 / 208
Mergers and Acquisitions Law 81 / 437
National Insurance Law 94 / 424
Occupational Health Law 110 / 430
Pensions Law 79 / 489
Planning Law 102 / 587
Privacy Law 87 / 514
Professional Negligence 189 / 1,297
Trade Law 13 / 167
Welfare & Benefits 128 / 1,053
White Collar Crime 54 / 209
National 453 / 11,377

Pinned Reviews

Profile image of TRUDI

TRUDI

Commercial Property

Highly Recommended

"Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted."

Solicitors tagged in
this review

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice."

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00 (Open)
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

5.0 /5 141 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for its expertise in conveyancing and property transactions, including sales, purchases, listed buildings, freehold matters, estates, wills, trusts, probate and estate disputes, as well as personal injury work. Reviewers highlight consistently efficient, thorough and proactive service, with clear updates throughout and rapid turnaround. Staff are described as professional, knowledgeable and dependable, while also being calm, approachable, patient, compassionate and diplomatic. Clients especially value the team’s responsiveness, practical advice, attention to detail and ability to make complex matters feel straightforward and stress free.

Excellent communication
Highly efficient
Very responsive
Professional service
Prompt completion
Clear explanations
Expert guidance
Friendly approach
Thorough advice
Strong professionalism

ReviewSolicitors Review List

Profile image of RC

RC

Conveyancing Just Brilliant

Alastair Harvey goes above and beyond. He is far and away the best conveyancing Solicitor I have ever come across. Would strongly recommend.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Anonymous

Verified
Housing & Property

House sale and purchase

Alastair had to deal with a very awkward solicitor for the other side during the sale which he managed excellently. He dealt with my purchase with exemplary speed.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
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HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
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Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Profile image of John

John

Housing & Property

John

I first discovered Thomson Snell & Passmore through the company who I work for who use them. I was involved in a property dispute and my contact, Guy Evans, I felt all the way through handled the situation with care, a balanced perspective, with excellent knowledge and a supportive approach. It made an unpleasant experience a lot easier to deal with. I will be hanging on to the details for any future requirements!

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear John, thank you for your review. We are so glad that you are pleased with Guy's high level of client service.

0
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Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

0
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mrs

Housing & Property

mrs

Suzanne Bowman did a fantastic job with my conveyancing. She came highly recommended and was responsive, made sure things moved along quickly and dealt with matters in a pragmatic way for me as the seller, and the buyers team. Thank you!

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Mrs M, thank you for your review. We are so glad that you are pleased with Suzanne's high level of client service.

1
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Steven

Housing & Property

Steven

Alastair Harvey at TS&P helped us buy a house; and more recently helped my mother sell her house. He’s very professional, knowledgable and service oriented. A pleasure to work with.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Steven, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo

Reviews

4.9 /5 394 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for its expertise in conveyancing and property transactions, including sales, purchases, listed buildings, freehold matters, estates, wills, trusts, probate and estate disputes, as well as personal injury work. Reviewers highlight consistently efficient, thorough and proactive service, with clear updates throughout and rapid turnaround. Staff are described as professional, knowledgeable and dependable, while also being calm, approachable, patient, compassionate and diplomatic. Clients especially value the team’s responsiveness, practical advice, attention to detail and ability to make complex matters feel straightforward and stress free.

Excellent communication
Highly efficient
Very responsive
Professional service
Prompt completion
Clear explanations
Expert guidance
Friendly approach
Thorough advice
Strong professionalism

ReviewSolicitors Review List

Profile image of RC

RC

Conveyancing Just Brilliant

Alastair Harvey goes above and beyond. He is far and away the best conveyancing Solicitor I have ever come across. Would strongly recommend.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

House sale and purchase

Alastair had to deal with a very awkward solicitor for the other side during the sale which he managed excellently. He dealt with my purchase with exemplary speed.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

No-nonsense efficiency

I have used TSP thrice now to deal with house-move conveyancing. This recent move – though quite different in emotional tone from last time – was expedited with Alastair Harvey's characteristic no-nonsense zeal, efficiency and diplomacy.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janice

Janice

Verified

Sale of house

Excellent- timely and effective.Always available- good cover when away

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Janice, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of HF

HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Yo Ya

Yo Ya

A client

Using a lairy person to answer the phone to a potential new client does your company no favours. Speaking to the abrasive argumentative Tom has lost you my business. First impressions matter!

0
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Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

0
Collected on: Google collection source logo
Profile image of Anthony Nwakor

Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo
Profile image of Elijah

Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo

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