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Thomson Snell & Passmore LLP

5.0 | 147 Reviews 147 Reviews | Tenancy Structures
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Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 5 / 21
Wills, Trusts & Probate 6 / 21
Family Law 9 / 21
Commercial Property 6 / 18
Clinical Negligence 1 / 5
Money & Tax 5 / 15
Company & Commercial 7 / 26
Contract Law 5 / 10
Dispute Resolution 7 / 17
Banking 2 / 6
Construction 3 / 10
Employment 8 / 22
IT & Intellectual Property 5 / 11
Inheritance Law 6 / 9
Intellectual Property Law 3 / 5
Land Law 7 / 11
Notary 1 / 4
Personal Injury 3 / 9
Private Client Law 6 / 7
Adjudication Law 3 / 5
Agriculture 6 / 11
Appeals Law 2 / 2
Asset Management 3 / 5
Auction Law 2 / 3
Charities 5 / 9
Chemical Law 1 / 1
Child Law 8 / 13
Church Law 1 / 2
Company Law 5 / 8
Consumer 7 / 19
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 7 / 11
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Debt and Tax Law 4 / 6
Defamation Law 4 / 5
Disability Law 3 / 9
Discrimination Law 3 / 6
Domestic Violence Law 5 / 8
E-Commerce Law 1 / 2
Economic Law 2 / 2
Education 3 / 5
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 2 / 4
Equality Law 5 / 13
Fraud Law 2 / 3
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
Immigration Law 2 / 4
Information Law 1 / 2
Infrastructure Law 1 / 4
Injunctions Law 9 / 13
Inquest Law 1 / 3
Insurance Law 1 / 4
International Arbitration Law 2 / 2
International Law 3 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
Mental Health Law 3 / 5
Mergers and Acquisitions Law 2 / 6
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Pensions Law 3 / 5
Planning Law 4 / 6
Privacy Law 1 / 3
Professional Negligence 2 / 8
Trade Law 1 / 4
Welfare & Benefits 4 / 9
White Collar Crime 2 / 3
Local 8 / 40
Housing & Property 282 / 4,693
Wills, Trusts & Probate 258 / 3,713
Family Law 333 / 4,157
Commercial Property 345 / 3,582
Clinical Negligence 160 / 1,221
Money & Tax 173 / 1,908
Company & Commercial 342 / 4,053
Contract Law 212 / 1,413
Dispute Resolution 234 / 1,793
Banking 86 / 1,011
Construction 107 / 847
Employment 364 / 3,550
IT & Intellectual Property 120 / 1,086
Inheritance Law 170 / 695
Intellectual Property Law 101 / 613
Land Law 242 / 1,319
Notary 102 / 859
Personal Injury 295 / 2,597
Private Client Law 109 / 329
Adjudication Law 49 / 247
Agriculture 179 / 815
Appeals Law 122 / 849
Asset Management 69 / 392
Auction Law 96 / 291
Charities 89 / 756
Chemical Law 4 / 52
Child Law 334 / 1,643
Church Law 3 / 11
Company Law 166 / 960
Consumer 326 / 4,309
Copyright Law 68 / 512
Corporate Law 169 / 842
Cosmetic Surgery Law 45 / 147
Court of Protection and Deputyship 160 / 583
Criminal Law 200 / 1,006
Customs Law 16 / 121
Cybersecurity and Data Protection Law 153 / 872
Debt and Tax Law 155 / 775
Defamation Law 57 / 270
Disability Law 107 / 600
Discrimination Law 97 / 495
Domestic Violence Law 184 / 896
E-Commerce Law 13 / 72
Economic Law 20 / 223
Education 68 / 418
Energy & Transport 47 / 501
Energy Law 58 / 352
Engineering Law 15 / 124
Environmental Law 56 / 390
Equality Law 185 / 1,075
Fraud Law 72 / 515
Governance Law 45 / 268
Government Investigations 74 / 406
Health and Safety Law 126 / 571
Immigration Law 150 / 1,171
Information Law 39 / 333
Infrastructure Law 32 / 184
Injunctions Law 206 / 921
Inquest Law 12 / 54
Insurance Law 106 / 642
International Arbitration Law 7 / 130
International Law 78 / 372
Licensing Law 87 / 496
Local Government Law 8 / 60
Maritime Law 7 / 84
Medical Law 37 / 188
Mental Health Law 45 / 207
Mergers and Acquisitions Law 87 / 431
National Insurance Law 95 / 415
Occupational Health Law 108 / 422
Pensions Law 80 / 483
Planning Law 104 / 577
Privacy Law 86 / 507
Professional Negligence 193 / 1,281
Trade Law 14 / 169
Welfare & Benefits 135 / 1,034
White Collar Crime 57 / 210
National 467 / 11,165

Pinned Reviews

Profile image of TRUDI

TRUDI

Commercial Property

Highly Recommended

Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted.

Solicitors tagged in
this review

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice.

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

5.0 /5 147 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm’s expertise across conveyancing and property transactions, wills and probate, estate administration, inheritance tax matters, trust and estate disputes, and wider litigation. Reviewers consistently highlight strong technical knowledge, practical advice and an ability to handle complex or sensitive issues with confidence. Valued soft skills include clear communication, responsiveness, efficiency, professionalism, tenacity, attention to detail, approachability and a calm, reassuring manner. Many clients also note that the team is supportive, patient and proactive, making difficult processes feel smooth, well managed and stress free.

Excellent communication
Quick responses
Professional service
Clear explanations
Efficient process
Approachable support
Expert knowledge
Reassuring approach
Prompt completion
Helpful advice

ReviewSolicitors Review List

Profile image of Patricia

Patricia

Verified
Housing & Property

property purchase

The purchase of Oatridges was challenging to say the least. Alastair handled all the issues with true professionalism and his advise was invaluable.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Patricia, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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Lucie

Informed, experienced, kind highly recommends.

I had inheritance tax forms to fill in for Probate, in turn because of premium bonds, no tax to pay, just lots of complicated forms. Charlotte was wonderful, so informed and helpful at a time I felt so low with the death and confused by the IHT process. She helped and got me through the whole probate process. Amazing and her team are great. Currently helping with the will and trust and selling the house too. I would highly recommend as have expertise in every topic, and some overlap.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Lucie, thank you for your review. We are so glad that you are pleased with Charlotte's high level of client service.

0
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Kieran Shah

Verified

Best conveyancing

Alastair is a consummate professional. He has an excellent life for detail is always available for a discussion when things become complicated and challenging. I wouldn’t hesitate to recommend him..

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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DrJCS

Verified

Property Sale

I had excellent service from Matthew Sabine. I was kept informed throughout the process. I was given advice when required.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Matthew's high level of client service.

0
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Julie ffrench

Verified

The best at what he does

Alistair is the very epitome of the saying, ‘if you want something done, ask a busy person’. He works so speedily, often responding within minutes to queries, and is unfailingly thorough. I have used his services for all my house moves, and though I hope this is the last one, would not hesitate to do so again.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Eden

Eden

Eden

Really good solicitor, we have worked with Penny and Louise, both have been incredibly good with communication, worked very hard to help us with our move and have made the move feel much less stressful as they've kept us updated. The solicitor used by the seller wasn't very good, so we are extra grateful that we chose to use Thomson Snell & Passmore.

Dear Eden, thank you for your review. We are so glad that you are pleased Louise and Penny's high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
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John

Housing & Property

John

I first discovered Thomson Snell & Passmore through the company who I work for who use them. I was involved in a property dispute and my contact, Guy Evans, I felt all the way through handled the situation with care, a balanced perspective, with excellent knowledge and a supportive approach. It made an unpleasant experience a lot easier to deal with. I will be hanging on to the details for any future requirements!

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear John, thank you for your review. We are so glad that you are pleased with Guy's high level of client service.

0
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Profile image of Roy

Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

0
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mrs

Housing & Property

mrs

Suzanne Bowman did a fantastic job with my conveyancing. She came highly recommended and was responsive, made sure things moved along quickly and dealt with matters in a pragmatic way for me as the seller, and the buyers team. Thank you!

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Mrs M, thank you for your review. We are so glad that you are pleased with Suzanne's high level of client service.

1
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Reviews

4.9 /5 405 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm’s expertise across conveyancing and property transactions, wills and probate, estate administration, inheritance tax matters, trust and estate disputes, and wider litigation. Reviewers consistently highlight strong technical knowledge, practical advice and an ability to handle complex or sensitive issues with confidence. Valued soft skills include clear communication, responsiveness, efficiency, professionalism, tenacity, attention to detail, approachability and a calm, reassuring manner. Many clients also note that the team is supportive, patient and proactive, making difficult processes feel smooth, well managed and stress free.

Excellent communication
Quick responses
Professional service
Clear explanations
Efficient process
Approachable support
Expert knowledge
Reassuring approach
Prompt completion
Helpful advice

ReviewSolicitors Review List

Profile image of G

G

Family Law

Family Law

I would highly recommend Kirstie. Her knowledge and expertise were exceptional, and her calm and reassuring approach made the whole process much easier to navigate. Communication was excellent throughout, with everything explained clearly and efficiently at every stage. Kirstie was professional, approachable and supportive throughout, and I was extremely pleased with the service I received.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Patricia

Patricia

Verified
Housing & Property

property purchase

The purchase of Oatridges was challenging to say the least. Alastair handled all the issues with true professionalism and his advise was invaluable.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Patricia, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Ed Campbell-Salmon

Ed Campbell-Salmon

Multi million pound claim for an EBT set up by mistake

Rico Dexiades acted for us in this complicated lawsuit, he had an excellent understanding of the case in question and acted in a highly efficient and tenacious manner. This matter has been resolved to our complete satisfaction.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ed, thank you for your review. We are so glad that you are pleased with Rico's high level of client service.

0
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Fiona Lewington

A good experience

It was relaxed friendly and the advice I needed

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Fiona, thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lucie

Lucie

Informed, experienced, kind highly recommends.

I had inheritance tax forms to fill in for Probate, in turn because of premium bonds, no tax to pay, just lots of complicated forms. Charlotte was wonderful, so informed and helpful at a time I felt so low with the death and confused by the IHT process. She helped and got me through the whole probate process. Amazing and her team are great. Currently helping with the will and trust and selling the house too. I would highly recommend as have expertise in every topic, and some overlap.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Lucie, thank you for your review. We are so glad that you are pleased with Charlotte's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Eden

Eden

Eden

Really good solicitor, we have worked with Penny and Louise, both have been incredibly good with communication, worked very hard to help us with our move and have made the move feel much less stressful as they've kept us updated. The solicitor used by the seller wasn't very good, so we are extra grateful that we chose to use Thomson Snell & Passmore.

Dear Eden, thank you for your review. We are so glad that you are pleased Louise and Penny's high level of client service.

0
Collected on: Google collection source logo
Profile image of Yo Ya

Yo Ya

A client

Using a lairy person to answer the phone to a potential new client does your company no favours. Speaking to the abrasive argumentative Tom has lost you my business. First impressions matter!

0
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Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

Dear Jawed, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Anthony Nwakor

Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo

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