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Thomson Snell & Passmore LLP

5.0 | 75 Reviews 75 Reviews | Wills, Trusts & Probate
384 Total Company Reviews info icon Wills, Trusts & Probate | info icon 384 Total Company Reviews Wills, Trusts & Probate | info icon 384 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |

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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Planning Law accreditation awarded to Thomson Snell & Passmore LLP
Civil and Commercial Mediation accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Planning Law accreditation awarded to Thomson Snell & Passmore LLP
Civil and Commercial Mediation accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 4 / 20
Wills, Trusts & Probate 5 / 20
Family Law 7 / 20
Commercial Property 5 / 17
Private Client Law 5 / 6
Auction Law 2 / 3
Immigration Law 1 / 3
Professional Negligence 1 / 7
Clinical Negligence 2 / 6
Dispute Resolution 6 / 16
Inheritance Law 4 / 7
Agriculture 5 / 9
Child Law 5 / 11
Company & Commercial 7 / 26
Land Law 6 / 10
Personal Injury 3 / 8
Construction 4 / 11
Debt and Tax Law 3 / 5
Employment 8 / 22
Intellectual Property Law 2 / 4
Money & Tax 3 / 13
Pensions Law 1 / 3
Asset Management 2 / 4
Court of Protection and Deputyship 5 / 9
E-Commerce Law 1 / 2
Insurance Law 1 / 4
Mergers and Acquisitions Law 2 / 6
Notary 1 / 4
Charities 4 / 8
Contract Law 5 / 10
Education 2 / 4
Fraud Law 1 / 2
Infrastructure Law 1 / 3
Inquest Law 1 / 3
International Arbitration Law 2 / 2
Mental Health Law 2 / 4
Planning Law 3 / 5
Adjudication Law 2 / 8
Appeals Law 1 / 1
Banking 2 / 6
Chemical Law 1 / 1
Church Law 1 / 1
Company Law 4 / 7
Consumer 5 / 17
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Defamation Law 3 / 4
Disability Law 2 / 8
Discrimination Law 2 / 5
Domestic Violence Law 3 / 7
Economic Law 1 / 2
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 1 / 3
Equality Law 4 / 12
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
IT & Intellectual Property 5 / 11
Information Law 1 / 2
Injunctions Law 6 / 12
International Law 2 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Privacy Law 1 / 3
Trade Law 1 / 2
Welfare & Benefits 3 / 8
White Collar Crime 2 / 3
Local 7 / 40
Housing & Property 221 / 4,769
Wills, Trusts & Probate 215 / 3,760
Family Law 301 / 4,221
Commercial Property 290 / 3,667
Private Client Law 71 / 297
Auction Law 73 / 286
Immigration Law 118 / 1,147
Professional Negligence 167 / 1,297
Clinical Negligence 137 / 1,246
Dispute Resolution 244 / 1,801
Inheritance Law 153 / 676
Agriculture 185 / 819
Child Law 290 / 1,638
Company & Commercial 300 / 4,185
Land Law 234 / 1,321
Personal Injury 313 / 2,653
Construction 83 / 856
Debt and Tax Law 139 / 785
Employment 321 / 3,621
Intellectual Property Law 100 / 623
Money & Tax 137 / 1,951
Pensions Law 89 / 486
Asset Management 58 / 392
Court of Protection and Deputyship 150 / 575
E-Commerce Law 14 / 73
Insurance Law 95 / 663
Mergers and Acquisitions Law 77 / 425
Notary 74 / 843
Charities 89 / 770
Contract Law 219 / 1,427
Education 57 / 424
Fraud Law 79 / 514
Infrastructure Law 26 / 188
Inquest Law 10 / 50
International Arbitration Law 8 / 129
Mental Health Law 34 / 204
Planning Law 114 / 585
Adjudication Law 48 / 238
Appeals Law 103 / 844
Banking 77 / 1,031
Chemical Law 4 / 52
Church Law 3 / 10
Company Law 163 / 969
Consumer 316 / 4,416
Copyright Law 69 / 522
Corporate Law 149 / 842
Cosmetic Surgery Law 40 / 148
Criminal Law 147 / 1,003
Customs Law 15 / 121
Cybersecurity and Data Protection Law 114 / 894
Defamation Law 47 / 261
Disability Law 115 / 602
Discrimination Law 88 / 496
Domestic Violence Law 179 / 897
Economic Law 14 / 223
Energy & Transport 42 / 511
Energy Law 60 / 359
Engineering Law 11 / 126
Environmental Law 54 / 393
Equality Law 181 / 1,097
Governance Law 39 / 273
Government Investigations 68 / 417
Health and Safety Law 114 / 575
IT & Intellectual Property 128 / 1,113
Information Law 38 / 338
Injunctions Law 160 / 932
International Law 63 / 377
Licensing Law 79 / 500
Local Government Law 8 / 58
Maritime Law 6 / 86
Medical Law 37 / 188
National Insurance Law 93 / 423
Occupational Health Law 102 / 428
Privacy Law 65 / 515
Trade Law 11 / 165
Welfare & Benefits 121 / 1,049
White Collar Crime 48 / 203
National 412 / 11,165

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

5.0 /5 75 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for deep expertise in wills, trusts, probate, estate disputes, conveyancing, property planning and commercial/portfolio advice. Reviewers value clear, pragmatic legal guidance, strategic tax and asset-protection thinking, and effective litigation and ADR representation. Consistently highlighted soft skills include excellent communication, responsiveness, patience, professionalism, empathy and a calm, friendly manner. The team is described as efficient, thorough, pragmatic and commercially aware, delivering timely, reliable service and strong client confidence throughout complex and routine matters.

expert guidance
clear communication
very responsive
efficient service
professional conduct
thorough explanations
pragmatic advice
timely turnaround
compassionate support
commercial awareness

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Wills, Trusts & Probate

Will update review

Although this was a minor change., Simon took us through the phases to ensure that any element had not been overlooked. A very systematic review that gives us confidence for our future planning.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

Resolution of dispute on property title

I would like to pass my thanks and gratitude onto Amy Wilford of Thomson Snell and Passmore. I became the Executor of my sister’s estate when she unexpectedly passed away two years ago. The administration was quite complicated on many fronts. However the dispute regarding the title of my sister’s property was handled in an extremely professional and competent manner by Amy. She responded quickly to any query raised and I found her very approachable. Her reassurance and experience was so appreciated at a difficult time. No detail was missed and I was very impressed with the seamless conclusion to the title dispute and subsequent sale of the property. I will always be grateful to Amy for her work and help in resolving this matter, which at times seemed so problematical. I would highly recommend Amy to anybody with a similar problem regarding a dispute over a will or estate administration.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Amy's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Nasima Ansary - Will, Trust & Estate Disputes team

There are times when Legal Advice is unavoidable and expert guidance is needed. If that is the case a good firm is essential and I found an excellent one in Thomson Snell & Passmore being supported by Nasima Ansary in their Will, Trust & Estate Disputes team. The issues I faced were complex, involving elements of Power of Attorney, Property, Wills and Probate. Nasima took the time to really understand the different aspects involved and helped to provide me with options and a way forward. I was lucky to have an expert litigator who was able to provide a range of options from alternative dispute resolution to in-depth guidance on progressing matters to court if thought absolutely necessary. At all times, I was grateful to Nasima, who was keen to encourage me to weigh the risks and costs against likely returns that ensured best return on effort, time and the stress that can accompany these processes. In interactions with the other parties involved Ms Ansary’s were of the highest professional standard despite the frequent tardiness from the ‘other side’. With these matters now brought to a successful conclusion, it was been important to have someone in whom I had complete faith that all options were considered and dealings were handled expertly. Thank-you Nasima.

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Nasima's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of SIMON COWLEY

SIMON COWLEY

Wills, Trusts & Probate

WILL AND MEMORANDUM OF WISHES

I had the most excellent and caring advice given to me in an uncomplicated way. Followed up by a superb and rapid service . Extremely professional but with a very friendly touch. I could not be happier with the way things were handled.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Simon, thank you for your review. We are so glad that you are pleased with Fiona's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Diana Jones

Diana Jones

Excellent, patient and pprofessional

Chris Walker introduced Fiona to us and she has provided outstanding support to my husband and myself as we renewed our Wills and Letter of Wish. She was friendly, patient, efficient and importantly listened to us so that we could ensure that we covered everything. We are incredibly grateful for her help and support. Thank you so much for everything Fiona.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Diana, thank you for your review. We are so glad that you are pleased with Fiona's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Elijah

Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Ian

Ian

Wills, Trusts & Probate

Ian

Simon Mitchell is technically excellent and commercially astute which, together with a calm approach, instils considerable confidence in his advice. Highly recommended in Simon’s case is certainly justified.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ian, thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

0
Collected on: Google collection source logo
Profile image of Roy

Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

0
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Profile image of Worboys

Worboys

Wills, Trusts & Probate

Worboys

Excellent service by your Will Team response very good and all completed quickly. Thank you Ray Worboys

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ray, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Jim

Jim

Wills, Trusts & Probate

Jim

I was very happy with the support i received from Christopher Walker while updating my will and estate planning, and would happily recommend him to others.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Jim We are so pleased that you are happy with our high levels of client service from Christopher Walker. Thank you for your feedback.

0
Collected on: Google collection source logo

Reviews

4.9 /5 384 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Clients praise the firm for deep expertise in wills, trusts, probate, estate disputes, conveyancing, property planning and commercial/portfolio advice. Reviewers value clear, pragmatic legal guidance, strategic tax and asset-protection thinking, and effective litigation and ADR representation. Consistently highlighted soft skills include excellent communication, responsiveness, patience, professionalism, empathy and a calm, friendly manner. The team is described as efficient, thorough, pragmatic and commercially aware, delivering timely, reliable service and strong client confidence throughout complex and routine matters.

expert guidance
clear communication
very responsive
efficient service
professional conduct
thorough explanations
pragmatic advice
timely turnaround
compassionate support
commercial awareness

ReviewSolicitors Review List

Profile image of Russell O'Connor

Russell O'Connor

Grace Baker

Grace handled the sale of my family home in Wadhurst, and throughout the entire process she made everything feel seamless and stress free. She was always personally available to answer any questions we had and kept us informed at every stage. Her local knowledge of the property market proved invaluable, particularly when dealing with various issues relating to the conversion of our family home some 10 years ago. Her expertise and practical advice gave us great confidence throughout the transaction. I would thoroughly recommend Grace to anyone looking for an excellent solicitor to assist with a property transaction. Her professionalism, responsiveness, and attention to detail were outstanding.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Louise smith

Louise smith

Housing & Property

Conveyancing

Grace Baker was fantastic guiding through the sale of our property . Communication was excellent throughout , always easy to get hold of with immediate response . Grace ensured the sale was a smooth process. Would highly recommend this company to others .

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Grace's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Will update review

Although this was a minor change., Simon took us through the phases to ensure that any element had not been overlooked. A very systematic review that gives us confidence for our future planning.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Housing & Property

Resolution of dispute on property title

I would like to pass my thanks and gratitude onto Amy Wilford of Thomson Snell and Passmore. I became the Executor of my sister’s estate when she unexpectedly passed away two years ago. The administration was quite complicated on many fronts. However the dispute regarding the title of my sister’s property was handled in an extremely professional and competent manner by Amy. She responded quickly to any query raised and I found her very approachable. Her reassurance and experience was so appreciated at a difficult time. No detail was missed and I was very impressed with the seamless conclusion to the title dispute and subsequent sale of the property. I will always be grateful to Amy for her work and help in resolving this matter, which at times seemed so problematical. I would highly recommend Amy to anybody with a similar problem regarding a dispute over a will or estate administration.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Amy's high level of client service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Wills, Trusts & Probate

Nasima Ansary - Will, Trust & Estate Disputes team

There are times when Legal Advice is unavoidable and expert guidance is needed. If that is the case a good firm is essential and I found an excellent one in Thomson Snell & Passmore being supported by Nasima Ansary in their Will, Trust & Estate Disputes team. The issues I faced were complex, involving elements of Power of Attorney, Property, Wills and Probate. Nasima took the time to really understand the different aspects involved and helped to provide me with options and a way forward. I was lucky to have an expert litigator who was able to provide a range of options from alternative dispute resolution to in-depth guidance on progressing matters to court if thought absolutely necessary. At all times, I was grateful to Nasima, who was keen to encourage me to weigh the risks and costs against likely returns that ensured best return on effort, time and the stress that can accompany these processes. In interactions with the other parties involved Ms Ansary’s were of the highest professional standard despite the frequent tardiness from the ‘other side’. With these matters now brought to a successful conclusion, it was been important to have someone in whom I had complete faith that all options were considered and dealings were handled expertly. Thank-you Nasima.

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Nasima's high level of client service.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anthony Nwakor

Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Dan Fahy

Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

0
Collected on: Google collection source logo
Profile image of Elijah

Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Christopher

Christopher

Christopher

Prompt and efficient service close to original budget estimate

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Christopher, thank you for your review. We are so glad that you are pleased our high level of client service.

0
Collected on: Google collection source logo
Profile image of Darryl

Darryl

Darryl

This was my first time using TS&P - and the level of detail this firm went to and in particular, Harry Smith I can't speak highly enough of. The guy is an asset. He offered a first class level of service and his assiduous nature and diligence in seeing through my case through from start to finish has been incredible. The case in total lasted around 3 years, and at points I wasn't sure there was going to be any resolution at all. Harry kept me informed along the way and was very honest throughout which was refreshing, even when the end didn't look near. Harry was very transparent, understood my angle when it came to our family's case and worked hard to get me a level of justice I was seeking. He kept in touch fairly regularly and it was refreshing to hear him speak so passionately about our case, it felt like it mattered to him. The way he'd speak on phone calls with myself personally but also with family was outstanding - we felt he cared a lot about it and it resonated with all of us. When we worked towards a breakthrough, he was very diligent in coming to a resolution that suited us. His proactive nature was outstanding and from our point of view, Harry Smith sits in an extremely high regard.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Darryl, thank you for your review. We are so glad that you are pleased Harry's high level of client service.

0
Collected on: Google collection source logo

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