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Thomson Snell & Passmore LLP

4.9 | 81 Reviews 81 Reviews | Joint Wills
409 Total Company Reviews info icon Joint Wills | info icon 409 Total Company Reviews Joint Wills | info icon 409 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 5 / 21
Wills, Trusts & Probate 6 / 21
Family Law 9 / 21
Commercial Property 6 / 18
Clinical Negligence 1 / 5
Money & Tax 5 / 15
Dispute Resolution 7 / 17
Company & Commercial 7 / 26
Contract Law 5 / 10
Banking 2 / 6
Construction 3 / 10
Employment 8 / 22
IT & Intellectual Property 5 / 11
Inheritance Law 6 / 9
Intellectual Property Law 3 / 5
Land Law 7 / 11
Notary 1 / 4
Personal Injury 3 / 9
Private Client Law 6 / 7
Adjudication Law 3 / 5
Agriculture 6 / 11
Appeals Law 2 / 2
Asset Management 3 / 5
Auction Law 2 / 3
Charities 5 / 9
Chemical Law 1 / 1
Child Law 8 / 13
Church Law 1 / 2
Company Law 5 / 8
Consumer 7 / 19
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 7 / 11
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Debt and Tax Law 4 / 6
Defamation Law 4 / 5
Disability Law 3 / 9
Discrimination Law 3 / 6
Domestic Violence Law 5 / 8
E-Commerce Law 1 / 2
Economic Law 2 / 2
Education 3 / 5
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 2 / 4
Equality Law 5 / 13
Fraud Law 2 / 3
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
Immigration Law 2 / 4
Information Law 1 / 2
Infrastructure Law 1 / 4
Injunctions Law 9 / 13
Inquest Law 1 / 3
Insurance Law 1 / 4
International Arbitration Law 1 / 1
International Law 3 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
Mental Health Law 3 / 5
Mergers and Acquisitions Law 2 / 6
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Pensions Law 3 / 5
Planning Law 4 / 6
Privacy Law 1 / 3
Professional Negligence 2 / 8
Trade Law 1 / 4
Welfare & Benefits 4 / 9
White Collar Crime 2 / 3
Local 8 / 40
Housing & Property 300 / 4,697
Wills, Trusts & Probate 263 / 3,711
Family Law 351 / 4,156
Commercial Property 351 / 3,580
Clinical Negligence 161 / 1,220
Money & Tax 174 / 1,904
Dispute Resolution 234 / 1,791
Company & Commercial 345 / 4,048
Contract Law 215 / 1,415
Banking 87 / 1,011
Construction 111 / 848
Employment 367 / 3,545
IT & Intellectual Property 125 / 1,086
Inheritance Law 175 / 699
Intellectual Property Law 101 / 613
Land Law 253 / 1,326
Notary 105 / 861
Personal Injury 300 / 2,592
Private Client Law 114 / 335
Adjudication Law 50 / 250
Agriculture 179 / 815
Appeals Law 124 / 850
Asset Management 71 / 391
Auction Law 98 / 292
Charities 91 / 755
Chemical Law 5 / 52
Child Law 344 / 1,645
Church Law 4 / 11
Company Law 168 / 959
Consumer 329 / 4,306
Copyright Law 68 / 509
Corporate Law 172 / 841
Cosmetic Surgery Law 46 / 147
Court of Protection and Deputyship 161 / 585
Criminal Law 206 / 1,013
Customs Law 16 / 121
Cybersecurity and Data Protection Law 153 / 872
Debt and Tax Law 156 / 776
Defamation Law 58 / 270
Disability Law 108 / 599
Discrimination Law 101 / 496
Domestic Violence Law 188 / 896
E-Commerce Law 16 / 74
Economic Law 20 / 223
Education 69 / 419
Energy & Transport 47 / 500
Energy Law 58 / 352
Engineering Law 15 / 124
Environmental Law 56 / 391
Equality Law 188 / 1,075
Fraud Law 72 / 515
Governance Law 46 / 268
Government Investigations 77 / 406
Health and Safety Law 128 / 571
Immigration Law 155 / 1,178
Information Law 40 / 333
Infrastructure Law 32 / 184
Injunctions Law 209 / 920
Inquest Law 12 / 54
Insurance Law 108 / 640
International Arbitration Law 6 / 129
International Law 79 / 372
Licensing Law 89 / 495
Local Government Law 9 / 60
Maritime Law 7 / 84
Medical Law 36 / 187
Mental Health Law 45 / 207
Mergers and Acquisitions Law 87 / 431
National Insurance Law 95 / 413
Occupational Health Law 110 / 422
Pensions Law 81 / 482
Planning Law 104 / 576
Privacy Law 86 / 506
Professional Negligence 196 / 1,280
Trade Law 16 / 169
Welfare & Benefits 135 / 1,031
White Collar Crime 58 / 209
National 478 / 11,162

Pinned Reviews

Profile image of TRUDI

TRUDI

Commercial Property

Highly Recommended

Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted.

Solicitors tagged in
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Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice.

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

4.9 /5 81 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Reviews praise the firm for conveyancing, probate, wills, trusts, estate administration, inheritance tax forms, property transactions, and dispute resolution. Clients value its strong expertise, thoroughness, speed, and ability to handle complex matters with skill. The firm is also praised for clear communication, prompt updates, calm reassurance, professionalism, attentiveness, practical advice, and a supportive, approachable manner. Many clients felt well informed, confident, and less stressed throughout, with issues managed efficiently and with care.

Excellent communication
Quick responses
Highly professional
Expert knowledge
Kept informed
Approachable support
Efficient service
Clear explanations
Great tenacity
Stress free

ReviewSolicitors Review List

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Lucie

Informed, experienced, kind highly recommends.

I had inheritance tax forms to fill in for Probate, in turn because of premium bonds, no tax to pay, just lots of complicated forms. Charlotte was wonderful, so informed and helpful at a time I felt so low with the death and confused by the IHT process. She helped and got me through the whole probate process. Amazing and her team are great. Currently helping with the will and trust and selling the house too. I would highly recommend as have expertise in every topic, and some overlap.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Lucie, thank you for your review. We are so glad that you are pleased with Charlotte's high level of client service.

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Alfred Vetter

Cross Country Probate

I felt being in good hands with Sarah from the first phone call. Especially appreciated was her communication, both verbal and in mails. Always on time and informative. I struggled a little with finding the right lawyers for my case and was glad to end up with her. I realised the need for legal help after my wife died. She lived most of her life abroad with me and therefore I was not fully aware of all the details in UK proceedings. Cost estimate concurred with final bill. Thank you for a job well done.

Legal experts tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Alfred, thank you for your review. We are so glad that you are pleased with Sarah's high level of client service.

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anonymous

Wills, Trusts & Probate

Will update review

Although this was a minor change., Simon took us through the phases to ensure that any element had not been overlooked. A very systematic review that gives us confidence for our future planning.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

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anonymous

Housing & Property

Resolution of dispute on property title

I would like to pass my thanks and gratitude onto Amy Wilford of Thomson Snell and Passmore. I became the Executor of my sister’s estate when she unexpectedly passed away two years ago. The administration was quite complicated on many fronts. However the dispute regarding the title of my sister’s property was handled in an extremely professional and competent manner by Amy. She responded quickly to any query raised and I found her very approachable. Her reassurance and experience was so appreciated at a difficult time. No detail was missed and I was very impressed with the seamless conclusion to the title dispute and subsequent sale of the property. I will always be grateful to Amy for her work and help in resolving this matter, which at times seemed so problematical. I would highly recommend Amy to anybody with a similar problem regarding a dispute over a will or estate administration.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Amy's high level of client service.

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anonymous

Wills, Trusts & Probate

Nasima Ansary - Will, Trust & Estate Disputes team

There are times when Legal Advice is unavoidable and expert guidance is needed. If that is the case a good firm is essential and I found an excellent one in Thomson Snell & Passmore being supported by Nasima Ansary in their Will, Trust & Estate Disputes team. The issues I faced were complex, involving elements of Power of Attorney, Property, Wills and Probate. Nasima took the time to really understand the different aspects involved and helped to provide me with options and a way forward. I was lucky to have an expert litigator who was able to provide a range of options from alternative dispute resolution to in-depth guidance on progressing matters to court if thought absolutely necessary. At all times, I was grateful to Nasima, who was keen to encourage me to weigh the risks and costs against likely returns that ensured best return on effort, time and the stress that can accompany these processes. In interactions with the other parties involved Ms Ansary’s were of the highest professional standard despite the frequent tardiness from the ‘other side’. With these matters now brought to a successful conclusion, it was been important to have someone in whom I had complete faith that all options were considered and dealings were handled expertly. Thank-you Nasima.

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Nasima's high level of client service.

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Other Reviews

Profile image of Jonathan Cawthra

Jonathan Cawthra

Jonathan

I'm not able to recommend this firm based on my experience. They acted for the executors of an estate; I was one of three executors. I wasn't aware that I'd been named as an executor and it took over three months for the firm to inform me, although my name and address were in the Will. That sluggish start continued, with the whole process taking over two years and three months. The Will was complicated by the number of beneficiaries, but all were contactable and responsive. The Will had been drawn up by this firm. The quality of work was fine, but just took too long. That was latterly due in part to the even slower pace of HMRC, but the firm shared responsibility. The fees amounted to almost 10% of the net value of the estate.

0
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David

David

I feel reassured that my affairs have been sorted out and now have a will and LPA's I am happy with.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear David, thank you for your review. We are so glad that you are pleased our high level of client service.

0
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Ian

Wills, Trusts & Probate

Ian

Simon Mitchell is technically excellent and commercially astute which, together with a calm approach, instils considerable confidence in his advice. Highly recommended in Simon’s case is certainly justified.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ian, thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

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Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

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Worboys

Wills, Trusts & Probate

Worboys

Excellent service by your Will Team response very good and all completed quickly. Thank you Ray Worboys

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ray, thank you for your review. We are so glad that you are pleased our high level of client service.

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Reviews

4.8 /5 409 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

Reviews praise the firm for conveyancing, probate, wills, trusts, estate administration, inheritance tax forms, property transactions, and dispute resolution. Clients value its strong expertise, thoroughness, speed, and ability to handle complex matters with skill. The firm is also praised for clear communication, prompt updates, calm reassurance, professionalism, attentiveness, practical advice, and a supportive, approachable manner. Many clients felt well informed, confident, and less stressed throughout, with issues managed efficiently and with care.

Excellent communication
Quick responses
Highly professional
Expert knowledge
Kept informed
Approachable support
Efficient service
Clear explanations
Great tenacity
Stress free

ReviewSolicitors Review List

Profile image of Georgie

Georgie

Housing & Property

Fantastic experience with Suzanne at Thomson Snell & Passmore

I was recommended to have Suzanne as my solicitor for buying my first home, and was told she would leave no stone unturned. This was exactly the case, as she was rigorous in every detail to make sure all was in order and everything was meticulous. She is highly efficient and incredibly responsive, I was never left in the dark about anything she was working on. She also has an amazing ability to be reassuring through the stressful process of buying a home and moving ! There’s nothing negative I can say here, as everything was exceptional, and Suzanne pointed out things that an ordinary solicitor would not have done. I would recommend Suzanne to anyone, and will certainly be coming back to her when I need help in the future. Thanks for all your hard work.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Georgie, thank you for your review. We are so glad that you are pleased with Suzanne's high level of client service.

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Justyna

Kirstie Law serious concerns about impartiality during the mediation

I worked with Kirstie Law at this firm. I was disappointed by the lack of impartiality I experienced during mediation. Rather than feeling that both parties’ positions were being neutrally facilitated, and mediated, I felt judged and that aspects of the other party’s behaviour were minimised or normalised. Some comments went beyond what I consider to be a mediator's role and left me in a "them against me" set up during the mediation, which was unsupported, and painful, in the midst of recovering from a prolonged betrayal. Based on my experience, I would not use this mediator again.

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G

Family Law

Family Law

I would highly recommend Kirstie. Her knowledge and expertise were exceptional, and her calm and reassuring approach made the whole process much easier to navigate. Communication was excellent throughout, with everything explained clearly and efficiently at every stage. Kirstie was professional, approachable and supportive throughout, and I was extremely pleased with the service I received.

Solicitors tagged in
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A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Kirstie's high level of client service.

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Patricia

Verified
Housing & Property

property purchase

The purchase of Oatridges was challenging to say the least. Alastair handled all the issues with true professionalism and his advise was invaluable.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Patricia, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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Ed Campbell-Salmon

Multi million pound claim for an EBT set up by mistake

Rico Dexiades acted for us in this complicated lawsuit, he had an excellent understanding of the case in question and acted in a highly efficient and tenacious manner. This matter has been resolved to our complete satisfaction.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ed, thank you for your review. We are so glad that you are pleased with Rico's high level of client service.

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Other Reviews

Profile image of Jonathan Cawthra

Jonathan Cawthra

Jonathan

I'm not able to recommend this firm based on my experience. They acted for the executors of an estate; I was one of three executors. I wasn't aware that I'd been named as an executor and it took over three months for the firm to inform me, although my name and address were in the Will. That sluggish start continued, with the whole process taking over two years and three months. The Will was complicated by the number of beneficiaries, but all were contactable and responsive. The Will had been drawn up by this firm. The quality of work was fine, but just took too long. That was latterly due in part to the even slower pace of HMRC, but the firm shared responsibility. The fees amounted to almost 10% of the net value of the estate.

0
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Profile image of Eden

Eden

Eden

Really good solicitor, we have worked with Penny and Louise, both have been incredibly good with communication, worked very hard to help us with our move and have made the move feel much less stressful as they've kept us updated. The solicitor used by the seller wasn't very good, so we are extra grateful that we chose to use Thomson Snell & Passmore.

Dear Eden, thank you for your review. We are so glad that you are pleased Louise and Penny's high level of client service.

0
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Yo Ya

A client

Using a lairy person to answer the phone to a potential new client does your company no favours. Speaking to the abrasive argumentative Tom has lost you my business. First impressions matter!

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Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

Dear Jawed, thank you for your review. We are so glad that you are pleased our high level of client service.

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Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

0
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