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Thomson Snell & Passmore LLP

5.0 | 78 Reviews 78 Reviews | Writing a Codicil
391 Total Company Reviews info icon Writing a Codicil | info icon 391 Total Company Reviews Writing a Codicil | info icon 391 Total Company Reviews

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Accepting new clients

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 615534

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Thomson Snell & Passmore LLP |
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Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thomson Snell & Passmore LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thomson Snell & Passmore LLP are accredited by

Family Mediation accreditation awarded to Thomson Snell & Passmore LLP
Personal Injury accreditation awarded to Thomson Snell & Passmore LLP
Clinical Negligence accreditation awarded to Thomson Snell & Passmore LLP

Description

Thomson Snell & Passmore is one of the preeminent law firms in the South East. Established in 1570, the firm’s unique heritage underpins its quality, service and commitment to providing peace of mind to generations of families and businesses. Clients include PLCs, subsidiaries of overseas companies, SMEs, OMBs, local authorities and individuals. We have a reputation for providing high quality, intelligent advice and outstanding service to our clients. With an office in Tunbridge Wells, the firm has earned a reputation over generations for providing pragmatic legal advice and delivering exceptional client service.

Rankings by area of expertise

The rankings below show the areas of expertise that Thomson Snell & Passmore LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 4 / 20
Wills, Trusts & Probate 5 / 20
Family Law 7 / 20
Commercial Property 5 / 17
Clinical Negligence 1 / 5
Money & Tax 4 / 14
Company & Commercial 6 / 26
Contract Law 5 / 10
Dispute Resolution 6 / 16
Banking 2 / 6
Construction 3 / 10
Employment 7 / 22
IT & Intellectual Property 5 / 11
Inheritance Law 5 / 8
Intellectual Property Law 2 / 4
Land Law 6 / 10
Notary 1 / 4
Personal Injury 2 / 8
Private Client Law 5 / 6
Adjudication Law 3 / 9
Agriculture 6 / 10
Appeals Law 2 / 2
Asset Management 2 / 4
Auction Law 2 / 3
Charities 4 / 8
Chemical Law 1 / 1
Child Law 6 / 12
Church Law 1 / 2
Company Law 4 / 7
Consumer 6 / 18
Copyright Law 2 / 4
Corporate Law 5 / 10
Cosmetic Surgery Law 1 / 1
Court of Protection and Deputyship 6 / 10
Criminal Law 2 / 4
Customs Law 1 / 1
Cybersecurity and Data Protection Law 1 / 8
Debt and Tax Law 3 / 5
Defamation Law 4 / 5
Disability Law 3 / 9
Discrimination Law 3 / 6
Domestic Violence Law 3 / 7
E-Commerce Law 1 / 2
Economic Law 2 / 2
Education 2 / 4
Energy & Transport 1 / 4
Energy Law 1 / 2
Engineering Law 1 / 5
Environmental Law 1 / 3
Equality Law 4 / 12
Fraud Law 2 / 3
Governance Law 2 / 3
Government Investigations 1 / 3
Health and Safety Law 1 / 5
Immigration Law 2 / 4
Information Law 1 / 2
Infrastructure Law 1 / 5
Injunctions Law 7 / 12
Inquest Law 1 / 3
Insurance Law 1 / 4
International Arbitration Law 2 / 2
International Law 2 / 6
Licensing Law 1 / 2
Local Government Law 1 / 1
Maritime Law 1 / 2
Medical Law 1 / 2
Mental Health Law 2 / 4
Mergers and Acquisitions Law 2 / 6
National Insurance Law 1 / 5
Occupational Health Law 2 / 5
Pensions Law 2 / 4
Planning Law 3 / 5
Privacy Law 1 / 3
Professional Negligence 2 / 8
Trade Law 1 / 4
Welfare & Benefits 3 / 8
White Collar Crime 2 / 7
Local 7 / 40
Housing & Property 238 / 4,773
Wills, Trusts & Probate 233 / 3,799
Family Law 332 / 4,222
Commercial Property 322 / 3,669
Clinical Negligence 147 / 1,248
Money & Tax 159 / 1,953
Company & Commercial 319 / 4,181
Contract Law 189 / 1,431
Dispute Resolution 211 / 1,807
Banking 81 / 1,033
Construction 99 / 854
Employment 346 / 3,623
IT & Intellectual Property 112 / 1,113
Inheritance Law 150 / 685
Intellectual Property Law 96 / 626
Land Law 220 / 1,326
Notary 93 / 852
Personal Injury 277 / 2,652
Private Client Law 84 / 310
Adjudication Law 44 / 244
Agriculture 166 / 823
Appeals Law 112 / 852
Asset Management 66 / 397
Auction Law 87 / 287
Charities 82 / 768
Chemical Law 4 / 52
Child Law 304 / 1,646
Church Law 3 / 10
Company Law 149 / 973
Consumer 309 / 4,418
Copyright Law 63 / 523
Corporate Law 156 / 848
Cosmetic Surgery Law 43 / 147
Court of Protection and Deputyship 145 / 581
Criminal Law 184 / 1,010
Customs Law 15 / 121
Cybersecurity and Data Protection Law 152 / 893
Debt and Tax Law 143 / 790
Defamation Law 53 / 270
Disability Law 103 / 603
Discrimination Law 93 / 501
Domestic Violence Law 171 / 900
E-Commerce Law 14 / 73
Economic Law 20 / 223
Education 68 / 423
Energy & Transport 43 / 511
Energy Law 54 / 359
Engineering Law 12 / 126
Environmental Law 56 / 395
Equality Law 174 / 1,098
Fraud Law 70 / 517
Governance Law 44 / 272
Government Investigations 76 / 417
Health and Safety Law 116 / 577
Immigration Law 131 / 1,163
Information Law 40 / 340
Infrastructure Law 32 / 187
Injunctions Law 201 / 933
Inquest Law 11 / 52
Insurance Law 100 / 660
International Arbitration Law 6 / 129
International Law 74 / 376
Licensing Law 81 / 503
Local Government Law 8 / 59
Maritime Law 6 / 86
Medical Law 32 / 189
Mental Health Law 42 / 207
Mergers and Acquisitions Law 78 / 434
National Insurance Law 91 / 422
Occupational Health Law 106 / 430
Pensions Law 76 / 489
Planning Law 99 / 585
Privacy Law 84 / 513
Professional Negligence 182 / 1,299
Trade Law 13 / 166
Welfare & Benefits 122 / 1,052
White Collar Crime 54 / 206
National 445 / 11,168

Pinned Reviews

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TRUDI

Commercial Property

Highly Recommended

"Charlotte Gould and found her to be extremely efficient and professional in explaining and examining in detail the complex land contract we were entering into. Due to her experience in this area she picked up on things we would never of considered, we couldn't have been more delighted."

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Jawed Amini TV

Jawed

"approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice."

Meet the team of Thomson Snell & Passmore LLP

Meet the team of Thomson Snell & Passmore LLP

Contact & Locations - Thomson Snell & Passmore LLP

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

Heathervale House, 2 - 4 Vale Avenue, Tunbridge Wells, Kent, TN1 1DJ

Reviews

5.0 /5 78 Reviews
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Clients say

What clients say about Thomson Snell & Passmore LLP

The firm specialises in property/conveyancing, wills, trusts, probate and dispute resolution, with strong commercial and strategic advice for investors. Clients praise technical expertise, thoroughness and efficiency leading to prompt, successful outcomes. Valued soft skills include clear communication, responsiveness, compassion, professionalism, calmness under pressure and practical, client-focused guidance. Reviewers highlight reliability, tenacity in progressing matters and a supportive, empathetic approach during stressful or bereavement situations.

Excellent communication
Highly professional
Very responsive
Thorough and meticulous
Compassionate support
Efficient service
Expert guidance
Practical advice
Problem‑solving tenacity
Locally knowledgeable

ReviewSolicitors Review List

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anonymous

Wills, Trusts & Probate

Will update review

Although this was a minor change., Simon took us through the phases to ensure that any element had not been overlooked. A very systematic review that gives us confidence for our future planning.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

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anonymous

Housing & Property

Resolution of dispute on property title

I would like to pass my thanks and gratitude onto Amy Wilford of Thomson Snell and Passmore. I became the Executor of my sister’s estate when she unexpectedly passed away two years ago. The administration was quite complicated on many fronts. However the dispute regarding the title of my sister’s property was handled in an extremely professional and competent manner by Amy. She responded quickly to any query raised and I found her very approachable. Her reassurance and experience was so appreciated at a difficult time. No detail was missed and I was very impressed with the seamless conclusion to the title dispute and subsequent sale of the property. I will always be grateful to Amy for her work and help in resolving this matter, which at times seemed so problematical. I would highly recommend Amy to anybody with a similar problem regarding a dispute over a will or estate administration.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Amy's high level of client service.

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anonymous

Wills, Trusts & Probate

Nasima Ansary - Will, Trust & Estate Disputes team

There are times when Legal Advice is unavoidable and expert guidance is needed. If that is the case a good firm is essential and I found an excellent one in Thomson Snell & Passmore being supported by Nasima Ansary in their Will, Trust & Estate Disputes team. The issues I faced were complex, involving elements of Power of Attorney, Property, Wills and Probate. Nasima took the time to really understand the different aspects involved and helped to provide me with options and a way forward. I was lucky to have an expert litigator who was able to provide a range of options from alternative dispute resolution to in-depth guidance on progressing matters to court if thought absolutely necessary. At all times, I was grateful to Nasima, who was keen to encourage me to weigh the risks and costs against likely returns that ensured best return on effort, time and the stress that can accompany these processes. In interactions with the other parties involved Ms Ansary’s were of the highest professional standard despite the frequent tardiness from the ‘other side’. With these matters now brought to a successful conclusion, it was been important to have someone in whom I had complete faith that all options were considered and dealings were handled expertly. Thank-you Nasima.

A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased Nasima's high level of client service.

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SIMON COWLEY

Wills, Trusts & Probate

WILL AND MEMORANDUM OF WISHES

I had the most excellent and caring advice given to me in an uncomplicated way. Followed up by a superb and rapid service . Extremely professional but with a very friendly touch. I could not be happier with the way things were handled.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Simon, thank you for your review. We are so glad that you are pleased with Fiona's high level of client service.

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Diana Jones

Excellent, patient and pprofessional

Chris Walker introduced Fiona to us and she has provided outstanding support to my husband and myself as we renewed our Wills and Letter of Wish. She was friendly, patient, efficient and importantly listened to us so that we could ensure that we covered everything. We are incredibly grateful for her help and support. Thank you so much for everything Fiona.

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Diana, thank you for your review. We are so glad that you are pleased with Fiona's high level of client service.

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Other Reviews

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David

David

I feel reassured that my affairs have been sorted out and now have a will and LPA's I am happy with.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear David, thank you for your review. We are so glad that you are pleased our high level of client service.

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Ian

Wills, Trusts & Probate

Ian

Simon Mitchell is technically excellent and commercially astute which, together with a calm approach, instils considerable confidence in his advice. Highly recommended in Simon’s case is certainly justified.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ian, thank you for your review. We are so glad that you are pleased with Simon's high level of client service.

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Roy

Wills, Trusts & Probate

Roy

So far We have dealt with Chris for wills and Planning. Also Jenny on A lease extension. And now dealing with Sunjay on a new lease. Could not wish for better service. Wish I had meet them years ago. Many thanks to them all.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Roy, thank you for your review. We are so glad that you are pleased with Chris, Jenny and Sunjay's high level of client service.

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Worboys

Wills, Trusts & Probate

Worboys

Excellent service by your Will Team response very good and all completed quickly. Thank you Ray Worboys

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Ray, thank you for your review. We are so glad that you are pleased our high level of client service.

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John

Housing & Property

John

We wanted to transfer ownership of a holiday house to our three children, but only had five weeks to do it if we wished to 'beat the Budget date' of 30th October. Rebecca Swain did a great job for us in bringing the project in within the deadline (with five days to spare). Professional, organised, unflustered.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear John, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

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Reviews

4.9 /5 391 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Thomson Snell & Passmore LLP

The firm specialises in property/conveyancing, wills, trusts, probate and dispute resolution, with strong commercial and strategic advice for investors. Clients praise technical expertise, thoroughness and efficiency leading to prompt, successful outcomes. Valued soft skills include clear communication, responsiveness, compassion, professionalism, calmness under pressure and practical, client-focused guidance. Reviewers highlight reliability, tenacity in progressing matters and a supportive, empathetic approach during stressful or bereavement situations.

Excellent communication
Highly professional
Very responsive
Thorough and meticulous
Compassionate support
Efficient service
Expert guidance
Practical advice
Problem‑solving tenacity
Locally knowledgeable

ReviewSolicitors Review List

Profile image of anonymous

anonymous

No-nonsense efficiency

I have used TSP thrice now to deal with house-move conveyancing. This recent move – though quite different in emotional tone from last time – was expedited with Alastair Harvey's characteristic no-nonsense zeal, efficiency and diplomacy.

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A representative from Thomson Snell & Passmore LLP responded to this review

Thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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Janice

Verified

Sale of house

Excellent- timely and effective.Always available- good cover when away

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this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Janice, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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HF

Housing & Property

Highly recommended - great service

Rebecca Swain acted for me in the sale of a flat, she was excellent. She made the process so straightforward to manage. I was so impressed by the efficiency, thoroughness and professionalism with which she acted to ensure a prompt sale.  I am hugely grateful

Solicitors tagged in
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A representative from Thomson Snell & Passmore LLP responded to this review

Dear HF, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

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Gill

Selling an apartment

We had no hesitation in using Thomson Snell & Passmore and especially Alastair Harvey, who's expertise and professionalism is superb.

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Gill, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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Chris Macdonald

Housing & Property

Excellent service and efficient delivery

We have used Rebecca Swain for our conveyancing for two different properties and she has been outstanding. Always available and unflappable with the right level of due diligence and speed. Can’t recommend her and TS&P more.

Solicitors tagged in
this review

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Chris, thank you for your review. We are so glad that you are pleased with Rebecca's high level of client service.

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Other Reviews

Profile image of Jawed Amini TV

Jawed Amini TV

Jawed

"I cannot praise [thomson snell & passmore] highly enough. From the moment we approached them about my wife’s injury case, they stood unwaveringly by our side. Their expertise, compassion, and relentless dedication not only gave us hope but led to a successful outcome. Every step of the process, they communicated clearly, kept us informed, and fought tirelessly for justice. We are eternally grateful and would recommend them without any hesitation. Thank you👍👍👍👍👍👍👍👍👍🙏

0
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Anthony Nwakor

Anthony

One of the best Law firm. Efficient and very reliable.

Dear Anthony, thank you for your review. We are so glad that you are pleased our high level of client service.

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Dan Fahy

Dan

Alastair Harvey provided an excellent service with my recent freehold purchase. Fantastic communication, very responsive and very matter of fact, which is often required when dealing with a purchase of a property. I wouldn’t hesitate to recommend him to any of my family and friends.

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Dan, thank you for your review. We are so glad that you are pleased with Alastair's high level of client service.

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Elijah

Notary

Elijah

I went in for a standard statutory declaration witnessing, costing only £5, but having not done it before I came unprepared - only with a digital copy. Desmond and the lovely woman at the reception showed great patience and printed the form off for me, as well as checking it for mistakes and giving guidance on how to post it and who to. Very down to earth behaviour from the oldest law firm in the world - will definitely use them if I ever find myself in a stickier legal situation

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A representative from Thomson Snell & Passmore LLP responded to this review

Dear Elijah, thank you for your review. We are so glad that you are pleased our high level of client service.

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Christopher

Christopher

Prompt and efficient service close to original budget estimate

A representative from Thomson Snell & Passmore LLP responded to this review

Dear Christopher, thank you for your review. We are so glad that you are pleased our high level of client service.

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