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Pepperells Ltd

4.9 | 291 Reviews 291 Reviews | Family Law
3,770 Total Company Reviews info icon Family Law | info icon 3,770 Total Company Reviews Family Law | info icon 3,770 Total Company Reviews

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Accepting new clients

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 647027

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Duncan  Gray

Duncan Gray

Verified
Employment

Very professional and efficient

"Becky provided the required competent solicitor service I needed to sign off my settlement agreement. She pointed out pros and cons of certain items politely. We closed out the Telecon items in just an hour and follow up paperwork within a couple of days. Great service provision."

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Paul Williams

Verified
Employment

First Rate Experience

"Becky was confident and knowledgeable - put me at ease with my difficult situation. She kept in contact and went the extra mile for me - i will always return when i need assistance in legal matters - highly recommended \n"

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30 (Open)
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday (Closed)
Sunday (Closed)

17-23 W Parade, Lincoln, Lincolnshire, LN1 1NW

Reviews

4.9 /5 291 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise across probate, wills, lasting powers of attorney, conveyancing, family law, litigation, employment and consumer disputes. Reviews highlight thorough legal knowledge, careful attention to detail and efficient handling of often complex matters. Clients especially value the firm’s clear communication, prompt updates, proactive approach and practical advice. Staff are frequently described as friendly, approachable, patient, compassionate and reassuring, helping to reduce stress and make processes feel straightforward and well managed from start to finish.

Excellent communication
Quick responses
Clear explanations
Professional service
Friendly staff
Efficient process
Proactive support
Reassuring approach
Thorough advice
Helpful updates

ReviewSolicitors Review List

Profile image of Madara Muceniece

Madara Muceniece

Verified
Family Law

Amazing service

Simon was my solicitor he always listened to what I had to say with full concentration, I would definitely use his services in the future if I need it. Honestly couldn’t recommend him more.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that you were happy with the service from Simon and would recommend him. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Lesley Bolton

Verified
Family Law

Family Law

I cannot recommend my family law solicitor highly enough. From start to finish, Emily Bailey was absolutely amazing. She was professional, compassionate, and always took the time to explain everything clearly, making an incredibly stressful situation much easier to deal with. Her dedication, knowledge, and support throughout my case gave me confidence every step of the way. I always felt listened to, respected, and that she genuinely cared about achieving the best outcome for my family. Thank you for your hard work, kindness, and unwavering support. I am truly grateful and would recommend your services to anyone needing an outstanding family law solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are so pleased to hear this brilliant feedback for Emily and will ensure it is passed onto her. Thank you for choosing Pepperells

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Anonymous

Verified
Family Law

Good practical advice

Simon evaluated the case well and explained the background in laymans terms.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Simon explained everything clearly throughout your matter. We would like to thank you for choosing Pepperells and we look forward to assisting you in the future.

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Anonymous

Verified
Family Law

Financial order

All sorted in a timely manor responded to emails and also sorted out my will Thank you

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Kirsty Chambers

Verified
Family Law

Advice

She's amazing would definitely recommend

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your positive feedback and will ensure your comments and passed onto Rachel and the team.

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Other Reviews

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The Terk

The

If it was possible to do zero stars I would .. I was just about to actually name and shame a certain person but in doing that this could affect us in the long run. ... But after seeing they offer a service for child abduction I'm gonna hazard a guess that the whole Grimsby branch is a shambles I mean accidents are one thing but knowingly committing an offence then ghosting when caught out... Just wow...

2
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d

Family Law

A client

Have dealt with Rachel from the Grimsby branch kept me upto date with everything, communication skills and understanding was first class. I would strongly recommed them.

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A representative from Pepperells Ltd responded to this review

Thank you for reviewing our service. Its great to read you would recommend Rachel to others. Thank you for using us at Pepperells.

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Julie

Family Law

Julie

Thank you Pepperells for everything you have done for me over the past few months. I am extremely grateful to Maria Igoe and Laura Leonard for everything they have done for me. Maria is a wonderful solicitor who I would highly recommend. She is professional, approachable and easy to talk to. She has been a huge support to me during an extremely difficult time in my life. She has been dedicated to my case and I have felt she has gone the extra mile for me. I can't praise this lady enough. Maria and Laura make a great team and are a credit to Pepperells. Thank you so much. I am forever grateful.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. Its great to hear how supportive Maria and Laura were throughout to your matter and we will ensure your feedback is passed onto them both. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

1
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Chantelle

Family Law

Chantelle

After dealing with pepperells with numerous things, i can honestly say i would use no other firm. Definetley a solicitor for life

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gordon

Family Law

Gordon

Very professional advice given before and during the case against me ,would highly recommend

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3770 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm’s expertise across probate, wills, lasting powers of attorney, conveyancing, family law, litigation, employment and consumer disputes. Reviews highlight thorough legal knowledge, careful attention to detail and efficient handling of often complex matters. Clients especially value the firm’s clear communication, prompt updates, proactive approach and practical advice. Staff are frequently described as friendly, approachable, patient, compassionate and reassuring, helping to reduce stress and make processes feel straightforward and well managed from start to finish.

Excellent communication
Quick responses
Clear explanations
Professional service
Friendly staff
Efficient process
Proactive support
Reassuring approach
Thorough advice
Helpful updates

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Great solicitors

I had a great experience with my solicitor. They were professional, knowledgeable, responsive, and kept me informed throughout the process. I really appreciated their guidance and support and would happily recommend their services to others.

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John

Verified

Very proffesional

We had a need to rewrite our willa and we saw Teigan who was very thorough and efficient,she explained everything so we could understand and answered all our questions,we are well satisfied with the service

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Adam Davis

Verified

Kept me sane during a difficult transfer of equity

Chloe was excellent at keeping on top of my case when my ex-partner's solicitors were absolutely horrid. She was clear, regularly in touch, concise and explained what was happening from her side and what she had done but was waiting for. a pleasure to deal with, would go with Pepperells again!

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Anonymous

Verified
Wills, Trusts & Probate

Recommend!!

Cannot speak highly enough of the service I recieved. from Pepperells. I would not hesitate to use these them again. They were very Obliging, Caring and Understanding. More importantly they were very Professional with dealing with my case.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are happy to hear that Lucy was understanding and professional. We look forward to assisting you again and would like to thank you for choosing Pepperells.

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Chris Tennant

Verified

Chloe Knight

Extremely professional, empathetic and on the ball. A pleasure dealing with her.

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Other Reviews

Profile image of Yvette stewart

Yvette stewart

Yvette

Very professional helpful friendly and easy to sort out, very straight forward, thank you so much

A representative from Pepperells Ltd responded to this review

Thank you for your review. We are happy to hear that you received a helpful and friendly service and will be happy to assist you in the future should you need us to do so. Thank you for choosing Pepperells.

0
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Amelia Osborne

Amelia

We honestly couldn’t recommend Paige enough! She was absolutely amazing throughout the whole process of buying our first home. She kept us updated, always stayed in contact and was extremely helpful in chasing other people when things needed to be pushed along. She explained everything clearly whenever there was something we didn’t quite understand, which made such a difference as first time buyers! She was always so helpful and professional and we felt like we were in safe hands from start to finish. Nothing ever felt like too much trouble, and we really appreciated all the hard work she put in to getting us into our first home. We couldn’t fault her or the service we received. Thank you so much for everything Paige, we’re so grateful!

0
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Vincent Wright

Wills, Trusts & Probate

Vincent

A very caring solicitors who went above and beyond to settle a family estate and bring it to closure, very efficient and the customer care was absolutely brilliant I can thoroughly recommend them , an old established family solicitors who have a keen edge and a powerful thrust in this modern age. Great bunch of guys absolutely top notch they are.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your comments are passed onto the team. Its great to hear that you were happy with our customer care as this is very important to us. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Paul Smith

Paul

Very good service, highly recommend

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Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

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