Mary Duggan
Wills, Trusts & Probate
Wills service
As always the staff of JCP solicitors in Caerphilly have provided a kind, compassionate, professional service.
JCP Solicitors
Trust Matters
|
991 Total Company Reviews
Trust Matters
|
991 Total Company Reviews
Ty Cennydd, Castle Street, Caerphilly, Mid Glamorgan, CF83 1NZ
Accepting new clients
Ty Cennydd, Castle Street, Caerphilly, Mid Glamorgan, CF83 1NZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 648969
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JCP Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.9/5
Initial Impressions
4.8/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.7/5
Accreditations
JCP Solicitors are accredited by
Description
JCP Solicitors is a regional law firm with offices across South and West Wales. We provide a wide range of business and individual legal services including: Conveyancing, Commercial Property, Debt Recovery, Family Law, Agriculture & Rural Affairs, Employment Law, Wills and Probate and Personal Injury. As your trusted legal team, we are a business that puts people, clients and community at the heart of our decision-making processes. We really love all the positive reviews left by our clients for our brilliant team members. We hope that these reviews encourage you get in touch to see if we can help you with your legal issue.
Rankings by area of expertise
The rankings below show the areas of expertise that JCP Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
JCP Solicitors Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
14% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
JCP Solicitors are accredited by
Description
JCP Solicitors is a regional law firm with offices across South and West Wales. We provide a wide range of business and individual legal services including: Conveyancing, Commercial Property, Debt Recovery, Family Law, Agriculture & Rural Affairs, Employment Law, Wills and Probate and Personal Injury. As your trusted legal team, we are a business that puts people, clients and community at the heart of our decision-making processes. We really love all the positive reviews left by our clients for our brilliant team members. We hope that these reviews encourage you get in touch to see if we can help you with your legal issue.
Rankings by area of expertise
The rankings below show the areas of expertise that JCP Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 3
Family Law
1 / 6
Wills, Trusts & Probate
1 / 12
Commercial Property
1 / 6
Construction
1 / 4
Child Law
1 / 4
Personal Injury
1 / 5
Company & Commercial
1 / 10
Litigation
1 / 3
Professional Negligence
1 / 2
Court of Protection and Deputyship
1 / 5
Clinical Negligence
1 / 4
Dispute Resolution
1 / 2
Elder Law
1 / 1
Company Law
1 / 2
Inheritance Law
1 / 1
Business Law
1 / 2
Employment
1 / 6
Care Law
1 / 3
Agriculture
1 / 3
Insurance Law
1 / 1
Mergers and Acquisitions Law
1 / 2
Banking
1 / 2
Consumer
1 / 3
Land Law
1 / 4
Contract Law
1 / 3
Appeals Law
1 / 1
Adjudication Law
1 / 1
Motoring Law
1 / 1
Equity Law
1 / 3
Money & Tax
1 / 3
Planning Law
1 / 2
Cybersecurity and Data Protection Law
1 / 2
Healthcare Law
1 / 2
IT & Intellectual Property
1 / 2
Welfare & Benefits
1 / 2
Corporate Law
1 / 2
Enforcement Law
1 / 1
Intellectual Property Law
1 / 2
Charities
1 / 1
Energy Law
1 / 7
Equality Law
1 / 2
Equine Law
1 / 1
National Insurance Law
1 / 2
Occupational Health Law
1 / 2
Privacy Law
1 / 1
Bribery and Corruption Law
1 / 4
Compliance Law
1 / 1
Disability Law
1 / 2
Energy & Transport
1 / 1
Health and Safety Law
1 / 2
Information Law
1 / 2
Infrastructure Law
1 / 1
Injunctions Law
1 / 1
International Law
1 / 1
LGBT Law
1 / 3
Medical Law
1 / 1
Pharmaceutical Law
1 / 1
Regulations
1 / 3
White Collar Crime
1 / 2
Local
1 / 6
Housing & Property
140 / 4,769
Family Law
185 / 4,221
Wills, Trusts & Probate
86 / 3,761
Commercial Property
150 / 3,667
Construction
64 / 856
Child Law
224 / 1,638
Personal Injury
57 / 2,653
Company & Commercial
173 / 4,185
Litigation
126 / 878
Professional Negligence
107 / 1,297
Court of Protection and Deputyship
10 / 575
Clinical Negligence
31 / 1,246
Dispute Resolution
164 / 1,801
Elder Law
70 / 314
Company Law
126 / 969
Inheritance Law
121 / 676
Business Law
79 / 459
Employment
293 / 3,621
Care Law
93 / 532
Agriculture
59 / 819
Insurance Law
77 / 663
Mergers and Acquisitions Law
60 / 425
Banking
54 / 1,031
Consumer
200 / 4,416
Land Law
179 / 1,321
Contract Law
159 / 1,427
Appeals Law
74 / 844
Adjudication Law
39 / 238
Motoring Law
27 / 129
Equity Law
101 / 570
Money & Tax
110 / 1,952
Planning Law
84 / 585
Cybersecurity and Data Protection Law
86 / 894
Healthcare Law
42 / 356
IT & Intellectual Property
80 / 1,113
Welfare & Benefits
79 / 1,049
Corporate Law
116 / 842
Enforcement Law
74 / 574
Intellectual Property Law
75 / 623
Charities
66 / 770
Energy Law
50 / 359
Equality Law
127 / 1,097
Equine Law
7 / 46
National Insurance Law
70 / 423
Occupational Health Law
74 / 428
Privacy Law
47 / 515
Bribery and Corruption Law
43 / 411
Compliance Law
48 / 461
Disability Law
88 / 602
Energy & Transport
28 / 511
Health and Safety Law
77 / 575
Information Law
27 / 338
Infrastructure Law
22 / 188
Injunctions Law
118 / 932
International Law
47 / 377
LGBT Law
38 / 234
Medical Law
25 / 188
Pharmaceutical Law
6 / 95
Regulations
102 / 2,413
White Collar Crime
33 / 203
National
248 / 11,165
Meet the team of JCP Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Cherrie Powell
Legal Advisor – Lifetime Planning
5.0
|
94 Reviews
Tracy Haddock
Legal Advisor
5.0
|
23 Reviews
Meet the team of JCP Solicitors
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Cherrie Powell
Legal Advisor – Lifetime Planning
5.0
|
94 Reviews
Tracy Haddock
Legal Advisor
5.0
|
23 Reviews
Nicholas O'Neill
Director - Medical Negligence
5.0
|
9 Reviews
Contact & Locations - JCP Solicitors
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | |
| Wednesday | 09:00–17:00 | (Open) |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Ty Cennydd, Castle Street, Caerphilly, Mid Glamorgan, CF83 1NZ
Reviews
4.9
/5
194 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about JCP Solicitors
The firm specialises in wills, trusts, powers of attorney, probate, conveyancing, family law, personal injury and employment appeals. Clients praise clear, expert legal knowledge, efficient and thorough case handling, and fair fixed pricing. Valued soft skills include compassion, patience, approachability, responsiveness, excellent communication, reassurance during stressful times, and a friendly, trustworthy manner. Reviewers emphasise professionalism, prompt updates, practical explanations in plain language and a supportive, calming presence throughout complex or emotional matters.
professional
knowledgeable
friendly
approachable
compassionate
efficient
clear communication
responsive
thorough
supportive
ReviewSolicitors Review List
anonymous
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Wills, Trusts & Probate
Wills and LPAs
We found JCP to be professional, polite and friendly. Taking time to explain process and options for our LPA and Willa
Solicitors tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for your kind words. We really appreciate you taking the time to share your feedback.
anonymous
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Wills, Trusts & Probate
Comprehensive Will Provision
Very informative & comprehensive drafting of Trust Wills, quick service & fully explained & amended when further consideration given. Very professional & caring.
Solicitors tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for taking the time to share your experience. We are so pleased to hear your feedback and have shared your kind words with Tanya
Jo Parsons
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Wills, Trusts & Probate
Family Affairs
Tracy Haddock, handled my Family Estate, with such impressive commitment, kindness & support. Highly recommended.
Legal experts tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for taking the time to share your experience. We are so pleased to hear your feedback and have shared your kind words with Tracy.
Roger Parish
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Wills, Trusts & Probate
JCP Carmarthen
First time using JCP Carmarthen, polite and friendly welcome at reception, and prop service. Jennifer our legal advisor carried on this theme throughout the process, with a professional approach, and caring manner. The fixed fees charged were/are very fair and competitive, recommended, I will use again.
Legal experts tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for this lovely review. We are delighted to hear you are happy with the service you received. We will pass your comments on to Jennifer and the team.
Other Reviews
Jason
Jason
Without doubt the worst experience possible. Strongly advise not to use this company for anything associated with wills or probate. Poor service, poor communication, poor execution, excellent invoicing.
A representative from JCP Solicitors Limited responded to this review
We appreciate all feedback we receive, as it is important to identify where we can improve. We would welcome the opportunity to speak with you directly about your experience with us. Please could you contact us on clientcare@jcpsolicitors.co.uk to discuss this further? Kind regards.
Andrew
Housing & Property
Andrew
I've had the pleasure of working with Rhian Jervis from JCP Solicitors in Swansea, and I can't speak highly enough of her. Rhian is a real pro in her field, and here's why I think so: Rhian's attention to detail is spot on. She doesn't miss a thing, which is super important in our line of work. Knowing that she's on top of the nitty-gritty legal stuff gives me confidence in our partnership. What I really appreciate is that Rhian is not just a knowledgeable expert; she's also a friendly and approachable person. We can have a chat, discuss things openly, and get the job done without any fuss. That kind of collaboration makes my job easier and more enjoyable. Rhian clearly takes pride in what she does. She's dedicated to delivering top-notch service to her clients. Her enthusiasm for her work comes through in everything she does, and that's something I truly respect. Rhian is a hard worker, no doubt about it. She goes the extra mile to make sure our transactions run smoothly. Her commitment to getting the best results for everyone involved is outstanding and benefits our business greatly. In a nutshell, if you're a mortgage broker or a professional looking for a conveyancer and solicitor who's all about the details, easy to work with, and dedicated to excellence, I can't recommend Rhian Jervis enough. She's a real asset to her profession, and it's a pleasure teaming up with her!
A representative from JCP Solicitors Limited responded to this review
Thank you for leaving such a glowing review. We are delighted that you were pleased with the service you received and we will pass your kind words to Rhian and the team. Thank you for recommending us to others.
Charles
Wills, Trusts & Probate
Charles
Great in all aspects of Estates and family members passing . Ask for Joanna Fenoulet
A representative from JCP Solicitors Limited responded to this review
We really appreciate you taking the time to leave this positive review and are pleased you are happy with the service you received. We have passed your kind words on to Joanna and the team.
Millie
Wills, Trusts & Probate
Millie
Cherrie is very professional, polite and very helpful. Explained everything needed to all family members regarding our request and business matters that was required. Would recommend Cherrie everytime. 👌
Legal experts tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you very much for taking the time to leave this review, our team love to hear such great feedback. We have passed on your kind comments to Cherrie and the team.
Ceri
Wills, Trusts & Probate
Ceri
I've now used JCP for my divorce, will and property transfer. Always a very professional service.
A representative from JCP Solicitors Limited responded to this review
Thank you for taking the time to leave this glowing review! We are very pleased to hear you are happy with the service you received and we have shared your kind words with the team.
Reviews
4.8
/5
991 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about JCP Solicitors
The firm specialises in wills, trusts, powers of attorney, probate, conveyancing, family law, personal injury and employment appeals. Clients praise clear, expert legal knowledge, efficient and thorough case handling, and fair fixed pricing. Valued soft skills include compassion, patience, approachability, responsiveness, excellent communication, reassurance during stressful times, and a friendly, trustworthy manner. Reviewers emphasise professionalism, prompt updates, practical explanations in plain language and a supportive, calming presence throughout complex or emotional matters.
professional
knowledgeable
friendly
approachable
compassionate
efficient
clear communication
responsive
thorough
supportive
ReviewSolicitors Review List
Mary Duggan
Wills, Trusts & Probate
Wills service
As always the staff of JCP solicitors in Caerphilly have provided a kind, compassionate, professional service.
Paul
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Housing & Property
Conveyancing: swift, professional and very happy to help
The conveyancing team I worked with at JCP for conveyancing (in particular, Laura Winter, Hollie Rosser and Ruby Shadrach) provided an excellent service. They were professional throughout, extremely fast to respond to any queries and totally clear on processes / risks / tasks being undertaken. I would happily use them again.
Legal experts tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Many thanks for your great review. We are very pleased to hear you were satisfied with the service.
Helen Edmunds
Total support and understanding
We contacted our old solicitor only to find out all changed We were very fortunate to have Cherrie Powell assigned to our complex needs . In a very short space of time she was able to sort out our wishes and legal issues. Cherrie did this with kindness patience and understanding . She made sure we knew exactly what was happening and that we fully understood the decisions we made and the impact on those decisions. She treated us with understanding especially my husband who had Alzheimers disease tjat he had fully grasped what was happening and checking his ability to make those decision on the day . When Cherrie visited or phoned us it was always like have a friend there for us She completely sorted out our powers of attorney as quickly and expertly as the pace dictated Thank you Cherrie for all your care and concerns for us Helen and Nick s
Legal experts tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for taking the time to share this thoughtful feedback. We are pleased Cherrie and the team could assist you at this time. We wish you all the best for the future.
anonymous
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Wills, Trusts & Probate
Wills and LPAs
We found JCP to be professional, polite and friendly. Taking time to explain process and options for our LPA and Willa
Solicitors tagged in
this review
A representative from JCP Solicitors Limited responded to this review
Thank you for your kind words. We really appreciate you taking the time to share your feedback.
Stephen Thomas.
Verified
This review was submitted by a verified client of JCP Solicitors Limited.
Family Law
First class service
I cannot speak too highly of the Family Law team and other staff that I dealt with. Always helpful, always professional, always approachable and never failed to calm my nerves or explain issues to me in the simplest terms. I have no hesitation in recommending Jill Bulteel and her team to anyone who needs Family Law advice and / or services and I feel that "Thank you" doesn't fully convey the appreciation and admiration that I have forr them.
A representative from JCP Solicitors Limited responded to this review
Thank you very much for taking the time to provide this positive feedback. We are pleased to hear you were happy with the service provided by Jill and the team.
Other Reviews
Kirk Johnson
Kirk
Edwina and Angharad have carried out the conveyancing several times now, for both purchasing and selling property. It is a breath of fresh air to deal with them compared to experiences we've had in the past with other solicitors. They are both friendly, professional and knowledgeable. Communication is excellent as you can always reach them on the phone or via email.
Thank you for leaving such a fantastic review. We are really pleased to hear you were happy with the service and will share your kind words with Edwina and Angharad.
Lucy Stark
Lucy
Average service so far Quite slow at responding, with some responses taking over a week and prompting to respond, and a lot of questions just slip through the cracks with no response. Typical of a lot of conveyancers recently it seems. Too high a case load I guess
We are sorry to hear your experience with us so far has not met your expectations. We would very much welcome the opportunity to discuss this with you further to try and resolve any frustrations you have without delay. Please can you contact us on clientcare@jcpsolicitors.co.uk.
Gareth Harrington
Gareth
Have used JCP a few times now for various requirements, they've always been fast and professional, Angela and Joshua were fantastic on this occasion as well
Thank you for taking the time to share this lovely feedback. It is very much appreciated, we will share this with the Team.
Susanne Williams
Susanne
I would love to be able to say my experience with JCP was a great one but so far not so good. We made a big effort to go to the branch in Carmarthen yesterday and saw a lovely receptionist who said that somebody would call us back so that we could have a meeting with a solicitor. We’ve heard nothing back from them and when I phoned today, I got a call Centre in Swansea who were extremely vague and said they would put me through to some customer care unit not what I wanted. Hey we’ll keep looking for a solicitor.
John Powell
John
Excellent service and advice.
Thank you for this fantastic review. We are so pleased you are happy with the service you received. Your review will be shared with our Team.
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