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Hart Brown

5.0 | 21 Reviews 21 Reviews | Personal Injury
1,368 Total Company Reviews info icon Personal Injury | info icon 1,368 Total Company Reviews Personal Injury | info icon 1,368 Total Company Reviews

33 High Street, Cobham, Surrey, KT11 3ES

Accepting new clients

33 High Street, Cobham, Surrey, KT11 3ES

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660624

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Hart Brown Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Hart Brown are accredited by

Personal Injury accreditation awarded to Hart Brown
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown
Clinical Negligence accreditation awarded to Hart Brown
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Hart Brown are accredited by

Personal Injury accreditation awarded to Hart Brown
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown
Clinical Negligence accreditation awarded to Hart Brown
Trading names:
• Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 68 / 4,697
Wills, Trusts & Probate 54 / 3,711
Commercial Property 22 / 3,580
Employment 135 / 3,545
Family Law 234 / 4,156
Personal Injury 96 / 2,592
Dispute Resolution 54 / 1,791
Company & Commercial 84 / 4,048
Private Client Law 38 / 335
Clinical Negligence 58 / 1,220
Consumer 116 / 4,306
Insurance Law 19 / 640
Litigation 49 / 922
Commercial and Business Law 15 / 374
Contract Law 48 / 1,415
Inheritance Law 34 / 699
Commercial Law 18 / 212
Land Law 51 / 1,326
Money & Tax 99 / 1,904
Business Law 34 / 490
Corporate Law 48 / 841
Agriculture 97 / 815
Animal Law 31 / 114
Appeals Law 26 / 850
Charities 58 / 755
Child Law 96 / 1,645
Company Law 27 / 959
Construction 47 / 848
Copyright Law 15 / 509
Cosmetic Surgery Law 9 / 147
Court of Protection and Deputyship 41 / 585
Cybersecurity and Data Protection Law 17 / 872
Debt and Tax Law 40 / 776
Digital Law 9 / 294
Disability Law 22 / 599
Discrimination Law 17 / 496
Elder Law 22 / 325
Energy Law 16 / 352
Enforcement Law 27 / 564
Equality Law 43 / 1,075
Financial Crime Law 17 / 463
Franchise Law 3 / 122
Health and Medical Law 2 / 56
Health and Safety Law 18 / 571
Health and Welfare Law 12 / 185
IT & Intellectual Property 59 / 1,086
Immigration Law 46 / 1,178
Information Law 8 / 333
Injunctions Law 36 / 920
Intellectual Property Law 21 / 613
Mergers and Acquisitions Law 23 / 431
National Insurance Law 21 / 413
Nuisance Law 13 / 233
Occupational Health Law 27 / 422
Planning Law 25 / 576
Professional Negligence 58 / 1,280
Regulatory Law 12 / 262
Welfare & Benefits 52 / 1,031
National 178 / 11,162

Meet the team of Hart Brown

Meet the team of Hart Brown

Contact & Locations - Hart Brown

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

33 High Street, Cobham, Surrey, KT11 3ES

Reviews

5.0 /5 21 Reviews
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Rating

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Clients say

What clients say about Hart Brown

Clients praise the firm for expertise in conveyancing, wills and lasting powers of attorney, probate, commercial property, employment disputes and clinical negligence. Reviews highlight strong knowledge, thorough preparation, prompt progress, and successful handling of complex or time sensitive matters. Clients also value the firm’s clear explanations, regular updates, patience, friendliness, approachability, empathy and calm, reassuring manner. The team is often described as efficient, professional, courteous and proactive, with good attention to detail and a helpful, welcoming service that makes legal matters feel smooth and well managed.

Excellent service
Professional staff
Clear communication
Friendly team
Prompt responses
Helpful advice
Efficient service
Knowledgeable solicitor
Kind approach
Attention to detail

ReviewSolicitors Review List

Profile image of Julia

Julia

Personal Injury

Excellent Experience

I chose Hart Brown for my personal injury case, due to the good reviews on here, and I was not dissapointed. Communication from Mark Wisby and Claire Padilla was excellent, and they both kept me fully informed throughout the claim. I was very happy with my settlement amount, and would not hesitate to recommend Hart Brown for your personal injury case.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you so much for leaving this lovely five star review. It's great to hear how happy you were with the outcome, Mark and Claire will be delighted.

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AliasJules

Personal Injury

Great Experience

I chose Hart Brown for my personal injury case, due to the good reviews on here, and I was not dissapointed. Communication from Mark Wisby and Claire Padilla was excellent, and they both kept me fully informed throughout the claim. I was very happy with my settlement amount, and would not hesitate to recommend Hart Brown for your personal injury case.

A representative from Hart Brown Solicitors responded to this review

Thank you so much for leaving this lovely five star review. It's great to hear how happy you were with the outcome, Mark and Claire will be delighted.

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John

Great professionalism

Debbie Beswick handled the sale of a property which was the main asset of an estate of which I was executor. It was quite complex with probate issues and different law firms acting for the buyer and the housing association which was part owner. Debbie ensured the transaction was completed satisfactorily and in a timely manner.

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A representative from Hart Brown Solicitors responded to this review

Thank you very much for leaving us this review, we are so pleased to hear that you are happy with the service provided by Debbie.

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Other Reviews

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Mr JP

Personal Injury

Personal Injury / Insurance

Never made a claim before and left it all in the hands of Mr Sanders, and all went well.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we are so glad to hear you were happy with the service from Gerard and his Personal Injury specialist team. We will pass on your feedback now.

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Mr P C

Clinical Negligence

Personal Injury / Insurance

When I approached Gerard Sanders with my clinical negligence claim, I did not know what to expect or the likelihood of success. The professionalism of Gerard and his team was exceptional throughout. The thoroughness of preparation, investigation, communication and gathering of information ultimately provided a level of success beyond my expectations. Gerard displayed an empathy and warmth that certainly helped to ease some of the distress of the unfortunate situation that had occurred.

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A representative from Hart Brown Solicitors responded to this review

Thank you for this thoughtful and detailed review. We will pass your comments to Gerard and the team now, they will be very grateful. Thanks for choosing Hart Brown.

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Ms ERP

Personal Injury

Personal Injury / Insurance

Would highly recommend Gerard and the team at Hart Brown. Honest, open and very helpful at all stages.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for choosing Hart Brown. We will pass your kind comments to Gerard and the Personal Injury team now.

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Julia

Personal Injury

Personal Injury / Insurance

Hart Brown, and in particular, Gerard Sanders, has provided an excellent service. Gerard's expertise and knowledge ensured a positive outcome. He is clear in his communication, responsive and committed to delivering client satisfaction.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for taking the time to leave this review, reflecting the service you received from our Personal Injury specialist team. We will pass on your kind words now.

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Edwin

Personal Injury

Edwin

Can I just say that that carmel and alexander are a credit to hart brown solicitors nothing is to much trouble and the receptionist is also fantastic they take there time to listen to u and are all so understanding Gerrard is also a fantastic lawyer the whole team are brilliant nothing is to much trouble thank you all ever so much Edwin toop

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you so much for taking the time to write this really kind review. We will pass your feedback to Carmel, Alex, Gerard and Wendy now.

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Reviews

4.9 /5 1368 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Hart Brown

Clients praise the firm for expertise in conveyancing, wills and lasting powers of attorney, probate, commercial property, employment disputes and clinical negligence. Reviews highlight strong knowledge, thorough preparation, prompt progress, and successful handling of complex or time sensitive matters. Clients also value the firm’s clear explanations, regular updates, patience, friendliness, approachability, empathy and calm, reassuring manner. The team is often described as efficient, professional, courteous and proactive, with good attention to detail and a helpful, welcoming service that makes legal matters feel smooth and well managed.

Excellent service
Professional staff
Clear communication
Friendly team
Prompt responses
Helpful advice
Efficient service
Knowledgeable solicitor
Kind approach
Attention to detail

ReviewSolicitors Review List

Profile image of Howard

Howard

Wills, Trusts & Probate

Excellent Work

I am very grateful for Sunil's work. He has been professional, courteous and efficient throughout a lengthy matter. Well done and thank you.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for this kind review. We have passed it on to Sunil and the Head of Trusts & Estates.

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Sarah Squires

Commercial Law

Very easy to work with

James is very approachable, pragmatic and commercial. The matter was not straightforward, with a number of different personalities involved, but he took the time to understand exactly what we were trying to achieve. Rather than taking the easy option, worked with us to try and find the right solution, helping to manage differing views and keeping things moving to try and reach a conclusion.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you, this is exactly the experience we want all clients to have. Thank you for choosing Hart Brown.

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anonymous

Slow and slapdash service

After my father's death, Hart Brown Cranleigh acted as executor on behalf of my elderly mother. The will could not have been simpler as she was the sole beneficiary, all accounts and property were in joint names and there were no debts. It took almost two months before a single action was taken by anyone at Hart Brown, banks and insurance companies were not contacted in a timely manner. Emails and calls were not replied to, out of office auto-emails were incorrect, family and client were not kept informed of progress. Client service charter was not adhered to, documents contained factual inaccuracies and final bill was incorrect. I would never use this law firm again.

A representative from Hart Brown Solicitors responded to this review

This is a very concerning review to read. We are looking into this as a matter of priority.

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Andrew

Commercial and Business Law

Efficient and effective

James and his team provided a very effective solution to some nuanced work with efficiency and expertise. A great help to our firm.

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A representative from Hart Brown Solicitors responded to this review

Thank you, we have just forwarded to James and the Commercial & Corporate team now. We really appreciate the time taken to leave this review.

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anonymous

Employment

Employment Dispute

I can not thank Hart Brown and particularly Louisa Keville enough. During my employment dispute she took the time to listen and explain my options, providing support and candid advice during a very painful and stressful situation. She brought it to a positive conclusion quickly and as painlessly as possible. I would not hesitate to recommend Louisa Keville.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much for your wonderful review. We have sent it to Louisa and Tricia today and they were so encouraged by it. We are glad that they could make such a difference at a very difficult time.

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Other Reviews

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

We attended meetings with Margaret Gale at Cobham to change and update or previous wills by HB. She was very professional and helpful as the changes involved family issues. She listened and gave good advice on ways of changing our wills to accommodate our particular requirements. Overall we were very satisfied with the way she dealt with our new wills.

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A representative from Hart Brown Solicitors responded to this review

Thank you for taking the time to write this lovely review. We will ensure your kind words are passed on to Margaret and the Cobham team.

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

All good : very satisfied. The solicitors make the company very good. Tracey and reception staff all good too.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you very much, we are really grateful for the time taken in leaving this review.

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Ruth Dickinson

Commercial Property

Ruth

Melissa at Hart Brown solicitors was extremely professional and helpful in completing our business tenant lease renewal. I would definitely recommend.

Legal experts tagged in
this review

Thank you very much for taking the time to leave this review. We will pass it on to Melissa and the Commercial Property team now. Thanks again.

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Philip and Jane

Wills, Trusts & Probate

Wills, Trusts and Probate

Alice has provided us with excellent service in drafting and agreeing our wills. She was extremely thorough and very clear in advising on the various issues we raised. It was a pleasure to be looked after by her.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we will pass on this kind feedback to Alice now. Thank you for choosing Hart Brown.

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Mr & Mrs W

Wills, Trusts & Probate

Wills, Trusts and Probate

My wife and I have been very happy with the service provided by the company and your staff.

Legal experts tagged in
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A representative from Hart Brown Solicitors responded to this review

Thank you very much, we will ensure this kind feedback is passed on to Sandeep.

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