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Hart Brown Solicitors

4.7 | 84 Reviews 84 Reviews | Professional Negligence
1,220 Total Company Reviews info icon Professional Negligence | info icon 1,220 Total Company Reviews Professional Negligence | info icon 1,220 Total Company Reviews

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Accepting new clients

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 660623

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Hart Brown Solicitors |

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Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
91%
Value for
Money
95%
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.5/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hart Brown Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Hart Brown Solicitors are accredited by

Personal Injury accreditation awarded to Hart Brown Solicitors
Wills and Inheritance Quality Scheme accreditation awarded to Hart Brown Solicitors
Clinical Negligence accreditation awarded to Hart Brown Solicitors
Trading names:
Hart Brown LLP

Description

Hart Brown is a leading Legal 500 ranked law firm with offices throughout Surrey. Voted Surrey's 'Property Law Firm of the Year' in 2023 & 2024. Established in 1919, our continued success and ability to build long term relationships has been based upon our unique understanding of the law and our clients and our commitment to making the process as straightforward as possible, in the most professional way. It’s the combination of these factors that creates our USP and makes us different. Hart Brown is… UNDERSTANDING about our clients legal needs and the law. STRAIGHTFORWARD in the way we work and communicate. PROFESSIONAL in everything we do, to achieve results and uphold our reputation.

Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 98 / 4,772
Wills, Trusts & Probate 64 / 3,763
Commercial Property 28 / 3,667
Family Law 235 / 4,224
Commercial and Business Law 24 / 355
Dispute Resolution 69 / 1,802
Land Law 48 / 1,322
Private Client Law 32 / 305
Business Law 32 / 469
Inheritance Law 40 / 680
Litigation 44 / 892
Professional Negligence 72 / 1,298
Employment 133 / 3,622
Contract Law 47 / 1,426
Court of Protection and Deputyship 39 / 577
Elder Law 24 / 317
Personal Injury 96 / 2,650
Mergers and Acquisitions Law 20 / 433
Construction 54 / 854
Child Law 81 / 1,640
Company & Commercial 120 / 4,183
Immigration Law 29 / 1,156
Insurance Law 17 / 659
Charities 61 / 767
Digital Law 10 / 295
IT & Intellectual Property 69 / 1,114
Debt and Tax Law 42 / 787
Clinical Negligence 64 / 1,247
Company Law 33 / 970
Money & Tax 115 / 1,951
Commercial Law 20 / 185
Agriculture 103 / 820
Consumer 135 / 4,415
Copyright Law 15 / 522
Health and Welfare Law 10 / 186
Corporate Law 40 / 843
Energy Law 17 / 359
Intellectual Property Law 23 / 625
Planning Law 29 / 585
Information Law 10 / 339
Welfare & Benefits 65 / 1,050
Franchise Law 4 / 121
Cybersecurity and Data Protection Law 17 / 893
Disability Law 27 / 601
Financial Crime Law 16 / 461
Injunctions Law 39 / 931
Nuisance Law 15 / 235
Animal Law 28 / 112
Appeals Law 25 / 849
Cosmetic Surgery Law 10 / 149
Discrimination Law 17 / 499
Enforcement Law 27 / 576
Equality Law 44 / 1,097
Health and Medical Law 2 / 55
Health and Safety Law 22 / 574
National Insurance Law 24 / 422
Occupational Health Law 26 / 429
Regulatory Law 11 / 255
National 208 / 11,165

Meet the team of Hart Brown Solicitors

Meet the team of Hart Brown Solicitors

Contact & Locations - Hart Brown Solicitors

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Export House, 5 Henry Plaza, Victoria Place, Victoria Way, Woking, Surrey, GU21 6QX

Reviews

4.7 /5 84 Reviews
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Clients say

What clients say about Hart Brown Solicitors

The firm specialises in wills, LPAs, probate, conveyancing, property (leasehold/freehold), employment and clinical negligence matters, demonstrating strong technical expertise and successful outcomes. Clients praise clear, plain-English explanations, meticulous attention to detail, efficient case management and timely progress. Valued soft skills include professionalism, kindness, empathy, patience, approachability and strong communication — keeping clients informed, reducing stress and offering reassuring support throughout often difficult situations.

clear explanations
highly competent
professional service
friendly staff
prompt communication
efficient process
kind and supportive
attention to detail
knowledgeable advice
well organised

ReviewSolicitors Review List

Profile image of Ralph

Ralph

Wills, Trusts & Probate

Will Service

Having used Hart Brown almost 25 years ago when we first drew up our wills, we came back to make some adjustments as the service had previously been faultless. The same could not be said this time. No acknowledgement of an email of ours replying to Hart Brown to arrange our appointment in over 2 weeks is not what we had anticipated, but we cant really take the chance to wait any longer given that its a will! Maybe a one off, who knows, but our loyalty was clearly misplaced.

A representative from Hart Brown Solicitors responded to this review

We are very sorry to read this review. We have escalated this to the Head of Department and the matter is being looked into immediately. In the meantime if you would like to send over a full explanation of what took place, please can you kindly email Elizabeth Larkin at ell@hartbrown.co.uk and we will do our very best to put this right.

0
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Brian

Wills, Trusts & Probate

Will Writing

We employed Hart Brown to update and rewrite our wills. The service was excellent throughout and we were very pleased with the results.

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this review

A representative from Hart Brown Solicitors responded to this review

Thank you, Susanna and the team will be so pleased to see this review. We appreciate you taking the time to leave feedback like this.

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Keith

Wills, Trusts & Probate

UK Will - consideration for family & business interests

Sue provided assurance and guidance to help draft and produce my UK Will. A task I had been wanting to complete for some time! I have a UK business and young children to consider in my planning, and I found this service to be very helpful, professional and exactly what I was looking for. Thank you Sue. Highly recommended.

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A representative from Hart Brown Solicitors responded to this review

We are so pleased to read that you were delighted with the service you received from Sue. Many thanks for leaving this feedback.

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Anne-Marie

Downright unprofessional

Failure to protect client Failure to represent client's best interests/ wishes Actively roadblocked access to information Failed to provide documentation when requested. Failed to disclose conflict of interest. Unprofessional and rude.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are very concerned to read your review. As you will see from our other reviews, it is highly unusual for us to receive reviews like this and we would like the opportunity to look into this thoroughly for you. Please can you kindly email me directly on ELL@hartbrown.co.uk so we can investigate your complaint fully. We look forward to hearing from you. Elizabeth Larkin

0
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sharon

Professional service

Many thanks to Mark Wisby of Hart Brown in Guildford for a very professional service. I approached him to understand if my case would be wise to proceed with. In his own time he swiftly viewed the correspondence and advised with great clarity and in a very eloquent manner. Though I was given an honest opinion he sensed my emotion attached to the case and approached it with an empathetic style, which in turn helped me understand his reasoning. I would recommend the practice wholeheartedly. Thank you for your time.

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Other Reviews

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Steve Fulton

Wills, Trusts & Probate

Steve

Excellent service! I recently used Hart Brown to rewrite my Will. Our Solicitor, Belinda Packer, was just superb throughout the process. She was very professional, knowledgeable and helpful - it was a pleasure to work with her - Thank you.

Solicitors tagged in
this review

Thank you so much for writing this review. Belinda and the Godalming team will be delighted to read it. We will forward it on now.

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R&JB

Wills, Trusts & Probate

Wills, Trusts and Probate

Hart Brown's technical and personal skills (particularly listening to our needs and clearly communicating) in producing our wills was highly impressive. Furthermore, fees were flagged in advance, maintained and considered upon conclusion to be fair and reasonable. In marked contrast, quotation for Trust work was wholly unacceptable.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for your kind feedback for Kerry Dunn. We have received your feedback on the Trusts side and we will respond to you as soon as possible about this.

0
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Mr P C

Clinical Negligence

Personal Injury / Insurance

When I approached Gerard Sanders with my clinical negligence claim, I did not know what to expect or the likelihood of success. The professionalism of Gerard and his team was exceptional throughout. The thoroughness of preparation, investigation, communication and gathering of information ultimately provided a level of success beyond my expectations. Gerard displayed an empathy and warmth that certainly helped to ease some of the distress of the unfortunate situation that had occurred.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this thoughtful and detailed review. We will pass your comments to Gerard and the team now, they will be very grateful. Thanks for choosing Hart Brown.

0
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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

A very professional, well communicated and prompt service provided by a friendly, experienced individual. Thank you.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We will ensure this kind feedback is passed on to Kayleigh and the Godalming team. Thank you very much.

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Roger and Sandra Hurst

Wills, Trusts & Probate

Wills, Trusts and Probate

The information for and explanation of clauses, legal terms etc., was clear and understandable for our Wills and POA. This gave us confidence that we had covered all eventualities.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this kind review about the service you received from Kayleigh at our Godalming office and for choosing Hart Brown.

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Reviews

4.9 /5 1220 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Hart Brown Solicitors

The firm specialises in wills, LPAs, probate, conveyancing, property (leasehold/freehold), employment and clinical negligence matters, demonstrating strong technical expertise and successful outcomes. Clients praise clear, plain-English explanations, meticulous attention to detail, efficient case management and timely progress. Valued soft skills include professionalism, kindness, empathy, patience, approachability and strong communication — keeping clients informed, reducing stress and offering reassuring support throughout often difficult situations.

clear explanations
highly competent
professional service
friendly staff
prompt communication
efficient process
kind and supportive
attention to detail
knowledgeable advice
well organised

ReviewSolicitors Review List

Profile image of Richard Allen

Richard Allen

Dispute Resolution

Tenancy Dispute with new landlords

Simon's expert help and legal knowledge helped my company resolve a tenancy dispute with our new landlords to a satisfactory conclusion. Very professional and highly recommended.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you. Simon and the dispute resolution team were so glad to read this feedback. It is very much appreciated.

0
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anonymous

Wills, Trusts & Probate

Replacement wills

Sunil Vasisht was very pleasant, knowledgeable and helpful in reviewing our wills. It is good to be able to get professional advice locally.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you, we will pass your kind comment on to Sunil and the Cranleigh team now.

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Tom

Employment

Employment Law Ninja’s

I’m grateful to have had a firm as polished as Hart Brown support me. I made a conscious decision to avoid a no win, no fee route, and I’m pleased I did. The case received the attention and detail it deserved. Louisa Keville demonstrated clear expertise from the outset, putting me in a strong position as soon as we engaged. Within a few weeks, my employment case was settled, and I was very happy with the outcome. I would not hesitate to choose Louisa and Hart Brown again

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We are so glad to read this and delighted to hear that Louisa was such an effective support during your Employment case. Thank you for choosing our firm.

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Teresa Courtney

Verified
Wills, Trusts & Probate

My late mother‘s estate

I was very grateful for the support and professionalism shown throughout the handling of my mother‘s estate Jo what was a very difficult and emotional time for me. Everything was explained and handled with sensitivity and efficiency. Communication was excellent thank you so much Louise you made a very difficult time a lot easier for me.

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A representative from Hart Brown Solicitors responded to this review

Thank you for taking the time to leave such a kind review. We look forward to assisting you again in the future if you ever need us.

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Liza

Wills, Trusts & Probate

Excellent Service

Kerry was amazing from start to finish, she was very professional, helpful, approachable and always explained things clearly for us. She always got back to us quickly and kept us in the loop. I would definitely recommend Kerry to anyone needing legal advice or help.

Legal experts tagged in
this review

A representative from Hart Brown Solicitors responded to this review

We will make sure this lovely feedback is passed on to Kerry. Thank you very much for writing such a positive review, we hope we can assist you again in the future if you ever need us.

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Other Reviews

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Mr.Betts

Residential Property/Conveyancing

Outstanding service from Jeremy, Stacy & the Cranleigh office, I would highly recommend them to any prospective clients.

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0
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Mr & Mrs DA

Wills, Trusts and Probate

My wife and I had, what we felt was, exemplary service from Jordan Page in handling our wills and LPAs. Everything was explained very clearly and concisely. We felt we were in highly competent and knowledgeable hands. We were left with a very favourable impression of Hart Brown as a well-organised firm achieving high standards of customer care. We would be very happy recommending the firm for similar work.

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0
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Ms AB

Wills, Trusts and Probate

Once again, Hart Brown (and Belinda in particular) have helped me through an extremely difficult time with their kindness and professionalism.

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0
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Anonymous

Residential Property/Conveyancing

I felt I had chosen the right solicitor to deal with the sale of my house from the start. When I needed guidance, I was able to get it and felt less stressed as a result. I wouldn't hesitate to use them again.

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Anonymous

Housing & Property

Residential Property/Conveyancing

Rosie Taylor did an exceptionally professional job at every stage in the conveyancing process, which was completed in less than six weeks. Her attention to detail and ability to expedite tasks meant that everything progressed smoothly without avoidable stress to us. We felt very reassured that everything had been handled correctly.

Solicitors tagged in
this review

A representative from Hart Brown Solicitors responded to this review

Thank you for this review and we are delighted to read that the service you received lived up to expectations. Thank you for choosing Hart Brown.

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