Top 10 of 1,793 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.9 187 Reviews

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5.0 528 Reviews

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5.0 3 Reviews

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4.8 216 Reviews

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4.3 233 Reviews

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5.0 27 Reviews

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4.8 195 Reviews

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We have found a review that matches your query

Shak Inayat

Tagged solicitor Shak Inayat

I have no hesitation in recommending Shak Inayat for his depth of understanding of a problem and his careful consideration as to how it should be approached. His attitude and courtesy is maintained by the staff with whom I had dealings. Not the experience I have received from others in the profession who tend too often to lead you to expensive and unwanted litigation ! Truly following the Law Society’s requirement to do what they consider ‘ Best for the Client’.

Review left by Mary

4.9 760 Reviews

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Catherine Reynolds

Tagged solicitor Catherine Reynolds

I had the pleasure of working with Catherine on my legal case, and I couldn’t be more satisfied with the assistance I received. Due to the COVID-19 pandemic, my case was significantly prolonged, but Catherine’s understanding and patience made the process much more bearable. Catherine was excellent at explaining every detail to me in a clear and concise manner. She kept me updated on the progress of my case in a timely manner, ensuring that I was always informed. The communication throughout was outstanding, and I always felt I was in capable hands. Her patience and empathy were remarkable, especially given the difficult nature of my case. Catherine knew exactly how to handle sensitive conversations, making me feel supported and understood. Thanks to her dedication and expertise, my case ended in a settlement, and I am extremely grateful for her help. I highly recommend Catherine for anyone seeking legal assistance.

Review left by Ania

4.9 85 Reviews

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5.0 104 Reviews

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Belinda Lester

Tagged solicitor Belinda Lester

I had a very positive experience working with Belinda during what was a difficult and uncertain period. Despite my employer repeatedly changing their position on outcomes and agreed terms, Belinda remained focused, pragmatic, and strategically clear throughout. She dealt with matters directly and efficiently, ensuring negotiations stayed on track and unnecessary costs were avoided. Importantly, her approach significantly reduced my personal financial exposure and shifted a proportion of the settlement cost appropriately back to my employer. Her communication was calm, measured, and reassuring, and her advice helped me remain confident and positive at a time that could easily have felt overwhelming. I would not hesitate to recommend her.

Review left by Paul C

4.8 382 Reviews

93%

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95%+

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Stephen Carew

Tagged solicitor Stephen Carew

Stephen was totally amazing throughout. Stephen took over 3 complex matters from a solicitor who was unable to get to grips with them. He was able to progress them further in 2 weeks they had managed in 3 months. He was meticulous in his approach. Communications were extremely prompt. His legal and commercial acumen is superb. If you have a conveyancing matter I would thoroughly recommend him.

Review left by David C ,

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