Top 10 of 1,793 law firms for Consumer Dispute Resolution, Dispute Resolution

Law firms ranked by client reviews

Consumer disputes cover problems arising between buyers and traders over goods, services or digital content, including mis-sold products, faulty goods, faulty services and unfavourable terms. A solicitor practising in this area handles people’s rights under the Consumer Rights Act 2015 and related legislation, including refunds, repairs, replacements, price disputes and mis-selling claims. They gather and review contracts, receipts and warranties, draft or respond to letters of claim, and issue or defend proceedings in the County Court or High Court when warranted, often guiding settlements or pursuing or resisting mediation and ADR when appropriate.

What a solicitor handles in these matters

They address provisions such as the sale of goods and services, faulty digital content, unfair terms, and statutory rights. The solicitor drafts statements of case, prepares witness evidence, negotiates settlements, and manages court processes in the County Court or High Court, including disclosure and preparation for trial. They may also handle small claims track procedures, represent clients at mediation, and advise on remedies like refunds, replacements or compensation, while coordinating with regulators and consumer bodies as needed.

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4.8 1,223 Reviews

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Mariette Marren

Tagged solicitor Mariette Marren

Excellent and professional service - the sale of our property went very smoothly and we were kept well informed at all stages - plus no hidden extras! No hesitation in recommending Walker Foster and Mariette in particular.

Review left by Jenny

4.9 1,215 Reviews

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4.8 921 Reviews

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Jane Mansell

Tagged solicitor Jane Mansell

Initially told £300 + VAT but then extras were added without being told upfront. I accept checking is OK but be upfront about the costs or add to the total £300 cost & explain what the total includes. Not impressed with the "extras" I was not initially told about. Great solicitors but double check costs first.

Review left by Jo Johns

4.9 420 Reviews

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4.9 54 Reviews

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Andrew James Shipp

Tagged solicitor Andrew James Shipp

From the outset this company have been not only friendly but professional and efficient although not the cheapest, their actions have reassured us at every stage that they are the right choice for us. I do believe that you get what you pay for.

Review left by Verified Client

4.9 858 Reviews

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4.8 760 Reviews

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4.9 830 Reviews

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4.9 977 Reviews

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Mark Proctor

Tagged solicitor Mark Proctor

Mark took over the legal aspects of the sale of my late father's property due to the ineptitude of the solicitor suggested by the Estate Agent, Palmer Snell. We were entirely satisfied with the work undertaken by Mark.

Review left by Anonymous

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Milners

4.9 504 Reviews

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4.9 879 Reviews

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4.5 3,394 Reviews

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5.0 58 Reviews

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Manjot DhillonSteven Smith

Tagged solicitors Manjot Dhillon and Steven Smith

In my experience, BP Collins are extremely thorough, reliable and communicative. Achieving the best value outcome sits at the core of the commercial disputes I've been advised on, and Steve, Manjot and the rest of the team are a pleasure to deal with and could not be more accommodating.

Review left by Alex Thompson

5.0 494 Reviews

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4.9 948 Reviews

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4.8 1,886 Reviews

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