Chris Hobson
Housing & Property
Chris
"Third time we've used SWS to buy/sell property. Different staff member each time but excellent on each occasion, and easy recommendation for us."
Stephens Wilmot Ltd
Commercial Property
|
1,713 Total Company Reviews
Commercial Property
|
1,713 Total Company Reviews
Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ
Accepting new clients
Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 635237
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Stephens Wilmot Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
5%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
8%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
6%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.3/5
Initial Impressions
4.5/5
Approachability
4.4/5
Documentation Accuracy
4.5/5
Legal Knowledge
4.5/5
Value for money
4.4/5
Accreditations
Stephens Wilmot Ltd are accredited by
Trading names:
•
Stephens Wilmot Solicitors
Description
Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.
Rankings by area of expertise
The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Stephens Wilmot Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
10%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
10% above
national average
Success
Rate
Rate
Satisfied with outcome
12%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
12% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
12%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
12% above
national average
Communication
4.6/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.7/5
Value for money
4.7/5
Accreditations
Stephens Wilmot Ltd are accredited by
Trading names:
•
Stephens Wilmot Solicitors
Description
Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.
Rankings by area of expertise
The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Pinned Reviews
Anonymous
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Very professional
"Great communication and very efficient. Excellent."
Legal experts tagged in
this review
Meet the team of Stephens Wilmot Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Caroline Facey
Conveyancing Executive ACILEx
4.7
|
50 Reviews
Ann-Marie Roberts
Conveyancing Executive
4.2
|
17 Reviews
Rachel Coles
Conveyancing Executive (Licensed Conveya
5.0
|
144 Reviews
Lindsey Bowen
Conveyancing Executive
4.6
|
69 Reviews
Carla Lindsey
Conveyancing Executive
4.9
|
34 Reviews
Daniel Wilmot
Solicitor & Director
5.0
|
46 Reviews
Meet the team of Stephens Wilmot Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Cheryl Head
Conveyancing Executive
4.9
|
190 Reviews
Rachel Coles
Conveyancing Executive (Licensed Conveya
5.0
|
144 Reviews
Emma Selfridge
Director & Solicitor
4.9
|
105 Reviews
Tracy Blanchard
Conveyancing Assistant
5.0
|
92 Reviews
Aimee Wright
Conveyancing Executive
4.9
|
83 Reviews
Lindsey Bowen
Conveyancing Executive
4.6
|
69 Reviews
Elise Evans
Conveyancing Executive
4.9
|
67 Reviews
Caroline Facey
Conveyancing Executive ACILEx
4.7
|
50 Reviews
Jo Powell
Conveyancing Executive
4.9
|
47 Reviews
Daniel Wilmot
Solicitor & Director
5.0
|
46 Reviews
Carla Lindsey
Conveyancing Executive
4.9
|
34 Reviews
Jonathan Harris
Conveyancing Executive
4.8
|
23 Reviews
Ade Griffiths
Customer Relations Officer
4.9
|
22 Reviews
Kelly Groves
Conveyancing Executive
4.6
|
20 Reviews
Tracey Havelot
Conveyancing Executive
5.0
|
20 Reviews
Ann-Marie Roberts
Conveyancing Executive
4.2
|
17 Reviews
Robert Stephens
Director
4.9
|
17 Reviews
Kathryn Jones
Conveyancing Executive
4.6
|
15 Reviews
Samera Saddiq
Conveyancing Executive
3.9
|
13 Reviews
Natalie Arlett-Buffery
Conveyancing Executive
4.9
|
8 Reviews
Rhys Curtis
Conveyancing Assistant
4.8
|
4 Reviews
Elliemay Meek
Conveyancing Assistant
4.8
|
4 Reviews
Henry Mumford
Conveyancing Assistant
5.0
|
3 Reviews
Abigail Olsen
Solicitor
5.0
|
3 Reviews
Megan Teague
Conveyancing Assistant
5.0
|
2 Reviews
Shauna Greenslade
Conveyancing Assistant
5.0
|
2 Reviews
Lauren Sposito
Conveyancing Executive
3.0
|
2 Reviews
Lisa Summers
Financial Controller
5.0
|
1 Reviews
Samra Hussain
Conveyancing Executive
0.0
|
0 Reviews
Contact & Locations - Stephens Wilmot Ltd
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ
Reviews
4.4
/5
126 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Stephens Wilmot Ltd
The firm is highly regarded for conveyancing, property sales and purchases, remortgages, chain transactions, title and boundary issues, and related legal work. Clients praise its efficient handling of complex matters, competitive pricing, and ability to keep transactions moving smoothly. Valued soft skills include clear and prompt communication, responsiveness, professionalism, friendliness, patience, and reassuring support. Many reviews highlight staff who explain legal processes plainly, answer questions quickly, and make stressful property matters feel straightforward, organised and well managed.
Professional service
Quick responses
Clear communication
Helpful guidance
Efficient handling
Friendly team
Competitive pricing
Regular updates
Knowledgeable staff
Stress-free process
ReviewSolicitors Review List
Kevin Morley
Housing & Property
New purchase
Very good service, couldn’t fault the response times and the urgency given to my purchase
Legal experts tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
David
Housing & Property
Good communication and support
Caroline Facey was very supportive during the entire process and clearly put a lot of time and effort on getting the purchase done within the ours and the vendor's calendar. Caroline also kept us informed of every step which was very useful given that it was our first experience in this sort of processes.
Legal experts tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Peter Matthews
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Remortgage and garage purchase
Great experience from start to finish. Comunication was good throughout. Would highly reccomend this company and going forward will use again with other services.
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Nigel vincent
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Excellent would recommend
A bit apprehensive in using an in line conveyancing service however Once Rachel was on the case all went swimmingly
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Daniel Oakley
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Highly recommend
From the beginning we had someone else that wasn't very useful! but then Aimee and ellie took on our sale and were brilliant keeping us well informed updated and chasing up the sale
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Other Reviews
Davies
Housing & Property
Davies
Stephens Wilmot handled my conveyancing efficiently and professionally. I was kept informed at every stage and always felt confident that everything was in hand. The team were knowledgeable, helpful and a pleasure to deal with. Highly recommended.
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Bethany
Housing & Property
Bethany
Very good communication and time frame of conveyancing for completion on our first property.
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Ben
Housing & Property
Ben
I’ve just started my property portfolio journey and used Emma and Elise a few times . I will continue to use them as I’ve experienced no issues. They are very good with contact and assisting me with all my queries.
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Ray
Housing & Property
Ray
Stephens Wilmot Solicitors kept me fully informed and updated throughout the process from sale to completion. The fee was very reasonable.
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Tim
Housing & Property
Tim
We have repeatedly used this firm and several conveyancers. We would not go anywhere else now. Always first class.
Legal experts tagged in
this review
Reviews
4.7
/5
1713 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Stephens Wilmot Ltd
The firm is highly regarded for conveyancing, property sales and purchases, remortgages, chain transactions, title and boundary issues, and related legal work. Clients praise its efficient handling of complex matters, competitive pricing, and ability to keep transactions moving smoothly. Valued soft skills include clear and prompt communication, responsiveness, professionalism, friendliness, patience, and reassuring support. Many reviews highlight staff who explain legal processes plainly, answer questions quickly, and make stressful property matters feel straightforward, organised and well managed.
Professional service
Quick responses
Clear communication
Helpful guidance
Efficient handling
Friendly team
Competitive pricing
Regular updates
Knowledgeable staff
Stress-free process
ReviewSolicitors Review List
Emma Murphy
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Excellent Service As Always
This is not the first time I've used SWS for their conveyancing service as it is always excellent. I would not hesitate to use them in the future they are extremely professional and personable. I had several issues with the other side delaying the process and SWS always kept on top of chasing and kept me informed at every turn. 10/10 service and a special mention for Cheryl and Tracy who were fantastic!
Legal experts tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Shree Rose
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Rachel Coles is fantastic!
We cannot thank Rachel and her team enough for their outstanding help with the sale and purchase of our properties. From start to finish, they were professional, approachable and incredibly supportive. When we had a plot change, Rachel handled it amazingly and made what could have been a very stressful situation feel so much more manageable. We were also dealing with other stresses at the time, and Rachel took so much of the worry away from us. Even when we were faced with a tight deadline, she remained calm, efficient and reassuring, working tirelessly to keep everything on track. Her expertise, dedication and genuine care made such a difference to our experience. We always felt that we were in safe hands, and we are so grateful for everything she did for us. We would highly recommend Rachel and her team to anyone looking for a solicitor who truly goes above and beyond. Thank you so much!
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
John Vaughn
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Would recommend
Would recommend, great service, good value for money, good communication
Legal experts tagged in
this review
Emma Selfridge
This is great to read and thank you for taking the time to post this.
Ihor Khoma
Verified
This review was submitted by a verified client of Stephens Wilmot Ltd.
Housing & Property
Solicitor review
Great experience they were very professional and quick
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Muhammad Adnan
Housing & Property
Wonderful team
I’m first buyer with a lot of confusion and anxiety about the process of buying a property but Emma and Elise were always there at very step to guide us and made the whole process very easy. I will strongly recommend her and will seek their advice in case I buy another property
Emma Selfridge
Thank you so much for leaving this review and taking the time to give us feedback. It is very much appreciated and we are happy to have helped you. Congratulations on your new home.
Other Reviews
Shree Taylor
Housing & Property
Shree
We cannot thank Rachel and her team enough for their outstanding help with the sale and purchase of our properties. From start to finish, they were professional, approachable and incredibly supportive. When we had a plot change, Rachel handled it amazingly and made what could have been a very stressful situation feel so much more manageable. We were also dealing with other stresses at the time, and Rachel took so much of the worry away from us. Even when we were faced with a tight deadline, she remained calm, efficient and reassuring, working tirelessly to keep everything on track. Her expertise, dedication and genuine care made such a difference to our experience. We always felt that we were in safe hands, and we are so grateful for everything she did for us. We would highly recommend Rachel and her team to anyone looking for a solicitor who truly goes above and beyond. Thank you so much!
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Andrew Elkington
Housing & Property
Andrew
Absolutely fantastic service once again from Daniel Wilmot. I have used his services a few times and will reccomend his services to anyone and everyone. Always happy to help and goes well above what you would expect from a solicitor. Thank you for making our experiences so much easier. By far the best Solicitor wr have ever dealt with. Andy and Toni
Solicitors tagged in
this review
Emma Selfridge
Thank you for taking the time to post this. We really appreciate it. As ever, it was a pleasure to act for you.
Mike Morfey
Housing & Property
Mike
smooth, friendly and helpful service.
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Carlos X
Housing & Property
Carlos
Thanks and happy. Very good service.
Solicitors tagged in
this review
Jo Powell
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future
Damian Drab
Housing & Property
Damian
We can’t thank Emma enough for helping us sell our house. She was always available whenever we needed her, kept us updated every step of the way, and was so on the ball it took the stress out of moving. A truly communicative and professional agent. Would 100% use Stephen Wilmot and Emma again!
Solicitors tagged in
this review
Emma Selfridge
Thank you so much. It was a pleasure to help you. We wish you all the best.
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