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Stephens Wilmot Ltd

4.9 | 105 Reviews 105 Reviews | Writing a Codicil
1,738 Total Company Reviews info icon Writing a Codicil | info icon 1,738 Total Company Reviews Writing a Codicil | info icon 1,738 Total Company Reviews

Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ

Accepting new clients

Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 635237

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Stephens Wilmot Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Stephens Wilmot Ltd are accredited by

The Law Society accreditation awarded to Stephens Wilmot Ltd
Conveyancing Quality Scheme accreditation awarded to Stephens Wilmot Ltd
Trading names:
• Stephens Wilmot Solicitors

Description

Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Stephens Wilmot Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.6/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Stephens Wilmot Ltd are accredited by

The Law Society accreditation awarded to Stephens Wilmot Ltd
Conveyancing Quality Scheme accreditation awarded to Stephens Wilmot Ltd
Trading names:
• Stephens Wilmot Solicitors

Description

Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.

Rankings by area of expertise

The rankings below show the areas of expertise that Stephens Wilmot Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Chris Hobson

Chris Hobson

Housing & Property

Chris

Third time we've used SWS to buy/sell property. Different staff member each time but excellent on each occasion, and easy recommendation for us.

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Anonymous

Verified
Housing & Property

Very professional

Great communication and very efficient. Excellent.

Legal experts tagged in
this review

Meet the team of Stephens Wilmot Ltd

Contact & Locations - Stephens Wilmot Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Mamhilad House, Mamhilad Park Estate, Pontypool, Torfaen, NP4 0HZ

Reviews

4.9 /5 105 Reviews
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Clients say

What clients say about Stephens Wilmot Ltd

Clients consistently praise the firm for residential conveyancing, including house sales and purchases, first-time buyer support, chains, remortgages, boundary matters and some wills and powers of attorney work. Reviews highlight strong expertise, clear explanations, prompt progress chasing and efficient handling of complex transactions. Clients particularly value the team’s friendly, approachable and patient manner, together with excellent communication, responsiveness, reassurance and professionalism. The firm is also seen as organised, proactive and supportive, helping to make stressful property matters smooth and straightforward.

Prompt communication
Clear explanations
Professional service
Friendly team
Efficient handling
Helpful support
Keeps updated
Stress free
Attention to detail
Good value

ReviewSolicitors Review List

Profile image of Mrs K Smith

Mrs K Smith

Housing & Property

Efficient and professional

When my sister suggested using a firm in Wales instead of a local one to sell our late father’s home, I was surprised but as she said it’s all done by email these days and as I’m not local I agreed. We were both kept informed at each stage and they were quick to respond to any queries.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Mary Rose

Verified
Wills, Trusts & Probate

Will and both power of attorney

Having lost my husband in 2023 I decided it was about time I made my will and sorted my power of attorneys out. I met with Simon who put me straight at ease and explained everything to me. Nothing was too much trouble. Simon made quite a few draft copies without any fuss at all until I was 100% happy with the completed draft.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Verified
Wills, Trusts & Probate

Will

Efficient and helpful. Clear guidance and very professional.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Miriam

Housing & Property

Sale of late parents house.

Selling my late parents house - which was not straightforward. Excellent advice and help from Cheryl Head and Tracey. Cannot fault the customer care from both these ladies at such a difficult time. I cannot praise them enough. An asset to your team. Will certainly be contacting Cheryl again when we want to put our house on the market. Once again a huge thank you to Cheryl and Tracey.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Cheryl

Verified
Housing & Property

Selling of property

Outstanding service from start to finish. Everything was straight forward and the whole experience of selling my late parent's property was made easier and less stressful than I expected. Thank you Michelle and the team for your advice and making the whole experience flawless. Fantastic service highly recommended.

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Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Diane Selfridge

Wills, Trusts & Probate

Diane

I was recommended this firm as I needed my Will written up and they came highly recommended. The recommendation was spot on. Simon helped me with my Will and also with my Power Of Attorney. Simon was really nice and easy to talk to. He knew exactly what I needed and answered any queries I had. Well deserved 5 star.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Rogerstone

Housing & Property

Rogerstone

Very professional and efficient. Our wills were produced expertly, quickly and for a very reasonable cost.

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A representative from Stephens Wilmot Ltd responded to this review

Thank you for your feedback. Stephens Wilmot

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Ian

Housing & Property

Ian

Made our move as smooth as possible. Rachel was great and always in hand to answer any questions.

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Dariusz

Housing & Property

Dariusz

Very satisfied as a customer! Great communication through all the steps of property purchase. Although the time scale was very tight, the service was successfully delivered with the highest standard!

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Robert

Wills, Trusts & Probate

Robert

My wife and I used Stephen Wilmot solicitors to complete our new wills after the death of my wifes sister. The solicitor dealing with wills at this company is Mr Simon Adshead. I found him to be helpful, knowledgeable and professional so much so that I have recommended him and his company to many friends and a professional body to which I belong.Thank you Wilmots for your professional help

A representative from Stephens Wilmot Ltd responded to this review

Hi Robert, Many thanks for the great review, we do appreciate your feedback for Simon and the firm. Stephens Wilmot Solicitors

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Reviews

4.7 /5 1738 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Stephens Wilmot Ltd

Clients consistently praise the firm for residential conveyancing, including house sales and purchases, first-time buyer support, chains, remortgages, boundary matters and some wills and powers of attorney work. Reviews highlight strong expertise, clear explanations, prompt progress chasing and efficient handling of complex transactions. Clients particularly value the team’s friendly, approachable and patient manner, together with excellent communication, responsiveness, reassurance and professionalism. The firm is also seen as organised, proactive and supportive, helping to make stressful property matters smooth and straightforward.

Prompt communication
Clear explanations
Professional service
Friendly team
Efficient handling
Helpful support
Keeps updated
Stress free
Attention to detail
Good value

ReviewSolicitors Review List

Profile image of Andy Bird

Andy Bird

Verified
Housing & Property

Very Professional, Kept Informed all the Way

I've never sold a house before and so I had lots of 'noob' questions which Cheryl answered for me with patience. I was kept informed regularly, when Cheryl was on holiday Tracy kept me updated too. There were delays from down the bottom end of the chain caused by other solicitors but Cheryl seemed to be doing all she could and pushing them along to get the sale completed.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Josh Goodwin

Purchase of property - chain free

Wanted to share my experience with others, if you get Samera, find another solicitor we have had to disinstruct now due to a complete lack of response from Samera and team. reception do not go out of their way to relay messages like "I can take a message for you for her" instead they try to transfer you or suggest calling back later which if you do call back later you meet the same looped responses of it being transferred then it goes back to reception for them to simply just try to forward the call again instead of offering alternative options like "we can relay a message to her for you" which when we demanded that we leave a message instead for her to call us seemed to have done the trick as she called a few hours later however after a month of us trying we simply have went with a different option. if her workload is that much why give her our case? I was also told she was on medical leave for 2 week, why wasn't our case transferred to another team member to progress the purchase of a chain free house. they claimed to have been waiting for the other solicitors but only sent the chaser in the morning prior to the call. unsure if it was the very first message from Samera and team or a chaser. overall would not recommend. I even hand delivered the documents to ensure a speedy transition of this. I also emailed once i got back home to ask for written confirmation of receipt. didnt receive a response. I can only attest to my experience with Samera, and not the overall firm Stephen Wilmot as the director Robert Stephens has kindly agreed to refund the amount spent. Which was our very first response from the solicitors after approx. 1 month of us emailing/phoning asking for updates minus the initial response

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Matthew Webb

Verified
Housing & Property

Used to sell our home and purchase our forever bungalow

The team took really good care of us. Ensured every step was well explained and clear to ensure all parties moved quickly but also safely forward. I would recommend and use again. Thank you

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Jordan Christopher

Verified
Housing & Property

Great Experience with Stephen Wilmot

Rachel Coles from Stephen Wilmot Solicitors was great in assisting me purchasing my first home. Responses to emails were prompt and very detailed. Assisted with every request I had and made sure everything was explained so I understood. Would highly recommend Rachel and this firm to anyone looking for assistance in purchasing a property.

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Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Anonymous

Verified
Housing & Property

Good service

Good experience. Very professional Managed to complete the house buying processes.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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Other Reviews

Profile image of Laura Statham

Laura Statham

Housing & Property

Laura

Alison Olsen was absolutely fantastic throughout our purchase. She made the whole process incredibly smooth and efficient and was extremely proactive every step of the way. Communication was excellent, and she was always one step ahead, making sure everything progressed without delay. A genuinely first-class service from start to finish. We couldn’t have asked for a better experience and would highly recommend Alison to anyone. Thank you! The Statham’s

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Malkiat Hayer

Malkiat

Have been using them for years, very good service and at reasonable fees

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Leanne Hobbs

Leanne

Currently still in the process, I fortunately have not used this solicitor personally but who I am purchasing from has used them. The poor lady I am buying my next home off has had to deal with so much from them and their lack of urgency…knowing she’s replied to enquiries that have then sat in email inboxes for over 2 weeks….to the point she forwarded the replies to myself directly so I could at least know what paper work ect was needed. They have mad the experience to anxiety inducing from all parties as all other solicitors cannot get through to them to discuss completions it’s taking over a week to reply to emails. Steer clear everyone

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Eleanor Mae Crabtree

Eleanor

Used Stephens Wilmot as our solicitors in our house move. They were fantastic at keeping us informed and worked very hard on our behalf when the our Estate Agents weren't being helpful. 100% would recommend

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Donna Potter

Housing & Property

Donna

Based on past experience of moving home, my expectations of a conveyancing solicitor were not high, I am thrilled to say that Aimee Wright at Stephen's Wilmot Solicitors changed my opinion. Aimee handled the documents and enquiries promptly and clearly, with impeccable attention to detail. Her proactive, friendly and professional approach ensured that my sale progressed smoothly from our side and without unnecessary delays. I particularly appreciated her patience and tenaciousness when my buyer's solicitors did not meet their deadlines. Moving house is stressful but with Aimee on the case I was confident that my sale was in good hands. She made what can be a complex and frustrating time, straightforward and as seamless as possible. I would 1,000,000 per cent recommend Aimee, Elliemay and Stephens Wilmot to anyone looking for a reliable, knowledgeable and proficient conveyancing solicitor. From start to finish, they demonstrated exceptional professionalism, patience and efficiency. Thank you so much.

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Reply by profile image of Jo Powell

Jo Powell

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future

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