Steven Benson
Steven
"Super speedy and really friendly staff."
Alsters Kelley Solicitors Ltd
Family Law
|
654 Total Company Reviews
Family Law
|
654 Total Company Reviews
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Accepting new clients
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 653912
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Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.9/5
Initial Impressions
4.8/5
Approachability
4.9/5
Documentation Accuracy
5.0/5
Legal Knowledge
5.0/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Alsters Kelley Solicitors Ltd Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
16%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
16% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
17%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
17% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
4.9/5
Value for money
4.8/5
Accreditations
Alsters Kelley Solicitors Ltd are accredited by
Trading names:
•
Alsters Kelley Solicitors
Description
At Alsters Kelley Solicitors, we provide quality legal advice in a straightforward and practical manner to people in Banbury, Coventry, Leamington Spa, Nuneaton, Southam and Stratford-upon-Avon. Our team of specialist lawyers, with a wealth of knowledge and experience, focus on a range of services for individuals. This covers everything from criminal litigation, conveyancing, wills, trusts and estate planning, to more sensitive family and clinical negligence matters.
Rankings by area of expertise
The rankings below show the areas of expertise that Alsters Kelley Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 12
Wills, Trusts & Probate
1 / 9
Crime/ Criminal Defence
1 / 41
Family Law
1 / 10
Immigration
1 / 5
Clinical Negligence
1 / 21
Dispute Resolution
1 / 8
Private Client Law
1 / 3
Actions against the police
1 / 6
Child Law
1 / 8
Company & Commercial
1 / 8
Consumer
1 / 7
Employment
1 / 6
Litigation
1 / 4
Personal Injury
1 / 9
Criminal Law
1 / 27
Driving offences
1 / 4
Notary
1 / 18
Welfare & Benefits
1 / 5
Care Law
1 / 17
Civil Law
1 / 1
Cosmetic Surgery Law
1 / 6
Domestic Violence Law
1 / 13
Legal Aid
1 / 5
Money & Tax
1 / 4
Road Traffic Law
1 / 33
Weapon Law
1 / 3
Local
1 / 11
Housing & Property
146 / 4,779
Wills, Trusts & Probate
89 / 3,802
Crime/ Criminal Defence
20 / 2,155
Family Law
183 / 4,225
Immigration
133 / 2,287
Clinical Negligence
35 / 1,247
Dispute Resolution
84 / 1,811
Private Client Law
40 / 315
Actions against the police
26 / 188
Child Law
78 / 1,652
Company & Commercial
194 / 4,183
Consumer
177 / 4,419
Employment
282 / 3,624
Litigation
71 / 905
Personal Injury
153 / 2,651
Criminal Law
23 / 1,016
Driving offences
51 / 632
Notary
68 / 860
Welfare & Benefits
65 / 1,053
Care Law
34 / 538
Civil Law
18 / 73
Cosmetic Surgery Law
13 / 147
Domestic Violence Law
30 / 903
Legal Aid
12 / 121
Money & Tax
123 / 1,954
Road Traffic Law
15 / 254
Weapon Law
4 / 86
National
216 / 11,377
Pinned Reviews
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Criminal Law
Expert impactful support
"Jaz provided advice and representation which demonstrated strong experience and expertise; helped us approach things in most helpful manner, and which yielded a better outcome than we expected and frankly could have hoped for. Hugely appreciated."
Solicitors tagged in
this review
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Sunil Jagatia
Associate Solicitor
5.0
|
18 Reviews
Nicola Gabriel
Paralegal &Police Station Representative
5.0
|
12 Reviews
Paige Bell
Solicitor
5.0
|
3 Reviews
Shabhana Safi
Paralegal
0.0
|
0 Reviews
Aneep Sehmi
Associate Solicitor
0.0
|
0 Reviews
Hennah Aftab
Wills & Probate Executive
0.0
|
0 Reviews
Helen Checketts
Senior Associate Solicitor
4.9
|
15 Reviews
Malika Bonafous
Solicitor
5.0
|
4 Reviews
Jas Thiara
Senior Associate Solicitor
5.0
|
32 Reviews
Mandeep Dosanjh
Trainee Solicitor
5.0
|
5 Reviews
Meet the team of Alsters Kelley Solicitors Ltd
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Jas Thiara
Senior Associate Solicitor
5.0
|
32 Reviews
Sunil Jagatia
Associate Solicitor
5.0
|
18 Reviews
Helen Checketts
Senior Associate Solicitor
4.9
|
15 Reviews
Nicola Gabriel
Paralegal &Police Station Representative
5.0
|
12 Reviews
Mandeep Dosanjh
Trainee Solicitor
5.0
|
5 Reviews
Malika Bonafous
Solicitor
5.0
|
4 Reviews
Paige Bell
Solicitor
5.0
|
3 Reviews
Aneep Sehmi
Associate Solicitor
0.0
|
0 Reviews
Shabhana Safi
Paralegal
0.0
|
0 Reviews
Amy Hillson
Wills & Probate Executive
0.0
|
0 Reviews
Hennah Aftab
Wills & Probate Executive
0.0
|
0 Reviews
Contact & Locations - Alsters Kelley Solicitors Ltd
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 09:00–17:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
Manor Terrace, Friars Road, Coventry, West Midlands, CV1 2NU
Reviews
4.9
/5
55 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm for expertise in conveyancing, property sales and purchases, transfers of equity, wills, probate, LPAs, family matters, criminal defence and personal injury. Reviews highlight efficient case handling, clear explanations, strong legal knowledge and thorough attention to detail. Clients also value the team’s professionalism, responsiveness, empathy, patience and approachable manner, with frequent updates and support that help reduce stress and build confidence throughout often complicated processes.
Kept informed
Clear explanations
Professional approach
Friendly staff
Efficient service
Responsive communication
Approachable team
Helpful guidance
Supportive throughout
Smooth process
ReviewSolicitors Review List
Cara Wright
No contact and no help - this review prompted them to contact me
Engaged one of their senior solicitors via a family member. contacted to introduce myself and move forward and after their initial reply about be tardy due to lack of staff etc they have blanked me. 2 calls asking for her to return my calls, 2 emails all ignored, i have all the evidence. Just be aware. Edit: They finally got in contact with me, conveniently, a few days after leaving this review. I've changed to 3 stars and we will see how their service goes.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for the review, we are glad that we were able to get in touch with you to resolve the issues.
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Wills, Trusts & Probate
Legal Advice Re Family & Will
We approached the Coventry Office in person for legal advice and was seen there and then. First class service from Ellie, and we are so thankful for your help guidance and work completed.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your review. We'll be sure to pass it on to Elleanor and the team.
Paul
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Family Law
Excellent lawyer.
Jonathan Miller has been a voice of reason in a storm. He has helped me to achieve a good settlement and has given very sound advice. His network has been very helpful. Thank you.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for this glowing review. We appreciate the positive feedback and will pass it on to the team!
Leyton
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Family Law
A True Advocate
I recently had the pleasure of being represented by Shelley DeWorringham of Alsters Kelley Solicitors in a complex child custody case. I cannot praise her services enough. From the outset, Shelley demonstrated exceptional communication skills, ensuring that I was always kept informed of the progress of my case. She was incredibly responsive to my queries, providing clear and concise answers that helped me navigate a tough legal process with confidence. Furthermore, I felt that I received excellent value for the level of service provided. Shelley's expertise and dedication were evident throughout, and I will be forever grateful for her support and the positive outcome she helped me achieve. I would highly recommend Shelley DeWorringham and Alsters Kelley Solicitors to anyone seeking professional and effective legal representation.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you so much for this glowing review. We will be sure to pass this over to Shelley!
Martin aston
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Family Law
Thank you
Good Day Sophie I hope you and Lynne are doing well. I thank Lynne for the advice she gave me on how to go about a divorce and the rights I have on the acrimonious separation from my now ex-wife. The empathy, listening ear and professional advice she gave me have now come to fruition as I have now been granted my final order for the divorce that I need. Please thank Lynne for all her help, that is if she remembers my case.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for your lovely feedback; we will pass this over to Lynne!
Other Reviews
Marcus Barnett
Marcus
Have handled every single legal matter (Divorce, Childcare custody, and House Purchase) I've had these last three years with total, complete, professionalism. I no longer live in the Midlands, and could go to a local lawyer in my new area - that I have chosen not to should say everything about how good this legal firm are. My thanks to Karen, Alex, and Natalie for all their hard work.
Hi Marcus - huge thanks for your lovely feedback - it is much appreciated and we will let all the team know. Wishing you the very best.
Sophie
Family Law
Sophie
"Malika" Absolutely amazing support always there for guidance, helped me through lonely situations, always had faith in me Thank-you so much I recommend these solicitors so much !!
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for this lovely review. We'll be sure to pass it over to the team.
Leyton
Family Law
Leyton
True advocates, positive results!
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you for this glowing review!
Adrian
Family Law
Adrian
I was blown away with how I was made to feel at ease. Paige was very informative and shown she had great knowledge. I was kept informed even if there was nothing to report. Which gave me confidence knowing I hadn't been forgotten. Paige was very professional and a credit to Alsters Kelley
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you Adrian for your kind words! We are so pleased to hear that Paige made you feel at ease and kept you well informed throughout your matter. If you ever need anything in the future, please don't hesitate to reach out.
lilly
Family Law
lilly
Malika was my solicitor.. very nice and very professional.. highly recommended her.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you so much for taking the time to leave Malika this lovely review! We are so happy you were pleased with the service provided and thank you for your ongoing recommendation.
Reviews
4.9
/5
654 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Alsters Kelley Solicitors Ltd
Clients praise the firm for expertise in conveyancing, property sales and purchases, transfers of equity, wills, probate, LPAs, family matters, criminal defence and personal injury. Reviews highlight efficient case handling, clear explanations, strong legal knowledge and thorough attention to detail. Clients also value the team’s professionalism, responsiveness, empathy, patience and approachable manner, with frequent updates and support that help reduce stress and build confidence throughout often complicated processes.
Kept informed
Clear explanations
Professional approach
Friendly staff
Efficient service
Responsive communication
Approachable team
Helpful guidance
Supportive throughout
Smooth process
ReviewSolicitors Review List
David Hill
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
A Professional Operator
I found Deepak Badhan to be both highly personable and thoroughly professional. He went the extra mile and approached matters with a confidence that was very reassuring. He followed up promptly and dealt with matters efficiently and at pace. I would have absolutely no hesitation in personally recommending him.
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi David – thank you so much for your review! We really appreciate your kind words and will be sure to pass them on to Deepak.
Anonymous
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Criminal Law
Expert impactful support
Jaz provided advice and representation which demonstrated strong experience and expertise; helped us approach things in most helpful manner, and which yielded a better outcome than we expected and frankly could have hoped for. Hugely appreciated.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Thank you so much for your kind words. We will be sure to pass your comments on to Jas and the team!
Amber Mortiboys
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Personal Injury
RTC compensation
Natasha started representing me in early 2025. I was a pedestrian involved in a RTC. What has been a very tiresome 3 years, Natasha made it that little bit easier. Keeping me updated with weekly emails/phone calls and also, explaining things in further detail when I did not understand certain terminology. Natasha was very empathetic, which made this process a lot easier. I just want to say a massive thank you Natasha, the hard work you put in did not go unnoticed.
Solicitors tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Amber, thank you so much for the lovely feedback about Natasha. We will be sure to pass your comments on!
Wayne
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Great Service
Great experience, done all they could to make my house move as smooth as possible
Legal experts tagged in
this review
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi Wayne, thank you for this kind review. We're glad everything went smoothly for your move, and congratulations on your new home.
Jon
Verified
This review was submitted by a verified client of Alsters Kelley Solicitors Ltd.
Efficient, Communicative and Helpful
Deepak and Petra assisted me with a transfer of equity - the process was managed extremely professionally and efficiently, with just one visit to their offices. I am very happy with the service provided.
A representative from Alsters Kelley Solicitors Ltd responded to this review
Hi, thank you for this lovely review. We will be sure to pass your kind words on to Deepak and Petra!
Other Reviews
Bill Bates
Bill
Miranda was absolutely brilliant throughout our house buying and selling process. Nothing was ever too much trouble, and she was always happy to take our calls or call us back as soon as she was available. She was professional, helpful, approachable and incredibly patient, especially when things became complicated. We always felt that we were in safe hands and that she genuinely cared about getting everything sorted for us. We wouldn’t hesitate to recommend Miranda and all the team at Alsters Kelly Solicitors.
Hi Bill - thank you so much for this lovely feedback about Miranda. We will be sure to pass your comments on, and we wish you the best of luck in your new home.
Steven Benson
Steven
Super speedy and really friendly staff.
Thank you so much for your 5 star review and your lovely comments Steven. Delighted we have been able to assist you so well.
Lainie Lawson
Lainie
I highly recommend Alsters Kelley for conveyancing. They handled our recent house move brilliantly. Their communication was excellent throughout the entire process, and they provided regular updates so we always knew exactly what was happening. They made what is usually a stressful experience run smoothly and efficiently!
Thank you so much for your lovely feedback. We are very pleased everything went so smoothly for you and we will ensure the team receive your feedback. Good luck in your new home.
Marcus Barnett
Marcus
Have handled every single legal matter (Divorce, Childcare custody, and House Purchase) I've had these last three years with total, complete, professionalism. I no longer live in the Midlands, and could go to a local lawyer in my new area - that I have chosen not to should say everything about how good this legal firm are. My thanks to Karen, Alex, and Natalie for all their hard work.
Hi Marcus - huge thanks for your lovely feedback - it is much appreciated and we will let all the team know. Wishing you the very best.
Mark Collins
Mark
Natalie, Miranda and the team were excellent on our conveyancing. Super diligent and responsive and always willing to help progress things. Would come highly recommended.
Hi Mark - many thanks for your lovely comments about Natalie and Miranda - very much appreciated. We will ensure your comments are passed on to them both.
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