Genna
Employment
Excellent service from the start
Quick and efficient responses to my original issue and queries. Easy to understand responses I was recommended by an ex colleague, who went through the same process
Ison Harrison Limited
Predictable Working Patterns
|
3,671 Total Company Reviews
Predictable Working Patterns
|
3,671 Total Company Reviews
Norwood House, Stuart Road, Pontefract, West Yorkshire, WF8 1BT
Accepting new clients
Norwood House, Stuart Road, Pontefract, West Yorkshire, WF8 1BT
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 624528
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Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
12%
above national average
About this score
This rating is based on verified client feedback and compares how this firmās value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
Ison Harrison Limited are accredited by
Description
Weāve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Ison Harrison Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
11%
above national average
About this score
This rating is based on verified client feedback and compares how this firmās value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
11% above
national average
Success
Rate
Rate
Satisfied with outcome
13%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
13% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
13%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
13% above
national average
Communication
4.7/5
Initial Impressions
4.7/5
Approachability
4.7/5
Documentation Accuracy
4.7/5
Legal Knowledge
4.8/5
Value for money
4.7/5
Accreditations
Ison Harrison Limited are accredited by
Description
Weāve all got a story of where we have come from, who we are and what makes us tick. This is ours. Over the past 45 years the firm has grown from a one man band to what is now a large regional law firm employing over 230 staff across 17 offices throughout Yorkshire. We offer the broadest suite of legal services in the region and are very much embedded in the communities in which we have offices. Whilst some of the growth has been facilitated through acquiring other smaller firms, most has been organic as a consequence of clients recommending us or returning for additional services.
Rankings by area of expertise
The rankings below show the areas of expertise that Ison Harrison Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
1 / 9
Family Law
1 / 4
Commercial Property
1 / 15
Employment
1 / 17
Wills, Trusts & Probate
1 / 3
Personal Injury
1 / 2
Dispute Resolution
1 / 2
Company & Commercial
1 / 4
Crime/ Criminal Defence
1 / 2
Professional Negligence
1 / 3
Immigration
1 / 26
Construction
1 / 1
Notary
1 / 4
Clinical Negligence
1 / 2
Consumer
1 / 3
Banking
1 / 2
Driving offences
1 / 2
Money & Tax
1 / 2
Human rights
1 / 1
Welfare & Benefits
1 / 3
Regulations
1 / 7
Local
1 / 44
Housing & Property
60 / 4,769
Family Law
64 / 4,221
Commercial Property
52 / 3,667
Employment
37 / 3,621
Wills, Trusts & Probate
146 / 3,760
Personal Injury
65 / 2,653
Dispute Resolution
75 / 1,801
Company & Commercial
22 / 4,185
Crime/ Criminal Defence
85 / 2,139
Professional Negligence
14 / 1,297
Immigration
34 / 2,281
Construction
125 / 856
Notary
27 / 843
Clinical Negligence
57 / 1,246
Consumer
103 / 4,416
Banking
14 / 1,031
Driving offences
20 / 623
Money & Tax
39 / 1,951
Human rights
11 / 963
Welfare & Benefits
27 / 1,049
Regulations
18 / 2,413
National
42 / 11,165
Meet the team of Ison Harrison Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Daniel Kenworthy
Partner and Assistant Head - Residential
3.7
|
3 Reviews
Jessica Yates
Solicitor
0.0
|
0 Reviews
Contact & Locations - Ison Harrison Limited
Opening hours
| Monday | 09:00ā17:30 |
| Tuesday | 09:00ā17:30 |
| Wednesday | 09:00ā17:30 |
| Thursday | 09:00ā17:30 |
| Friday | 09:00ā17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Norwood House, Stuart Road, Pontefract, West Yorkshire, WF8 1BT
Reviews
4.9
/5
224 Reviews
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Star rating
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Rating
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Clients say
What clients say about Ison Harrison Limited
Clients praise the firm for strong expertise in conveyancing, probate, wills, immigration, personal injury and business/property transactions. Reviews highlight fast, efficient case handling, clear explanations and thorough legal knowledge. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism, with staff described as reassuring, approachable, proactive and calm under pressure. Many clients note helpfulness, attention to detail and strong client engagement that reduces stress and delivers smooth, timely outcomes.
Excellent communication
Responsive team
Knowledgeable staff
Professional service
Efficient process
Calm reassurance
Helpful guidance
Timely updates
Friendly approach
Great value
ReviewSolicitors Review List
Rachel Louise Cooper
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Housing & Property
Star solicitor!
Ellena was excellent at communicating with us from start to finish, answering questions I had and was very polite and understanding and calm with all my queries and concerns. Recommend to all
Legal experts tagged in
this review
David Papworth
Employment
Settlement Agreement Legal Advice
Shumi was assigned as my lawyer to advise / review my employment settlement agreement. I was really pleased with the speed of the work undertaken and the thoroughness of the review and document walk through.
Solicitors tagged in
this review
grahame hodson
Employment
Executed agreement D M Keith
Yonus and Ella explained everything really well and the agreement settlement was produced very quickly and without any issues or difficulties.
anonymous
Employment
Employment Settlement agreement
Yunus and Ella were supportive offering great advice enabling me to have a better outcome. They were always available whenever I called, kind and turned things around very quickly. A great team to work with.
Other Reviews
thefunnypug
thefunnypug
I am very happy with my experience so far. My solicitor Charlotte has been amazing and helped with everything Iāve needed and hopefully Iāll get a settlement soon. Thanks.
Ab āAbKā Ab
A client
Our experience with Ison Harrison Solicitors, specifically with John Burnett, has been extremely disappointing. In July 2025, the Leeds office transferred our litigation case to John Burnett. We did not approach him ourselves; he was introduced to us by the Leeds office. Since then, we have paid nearly Ā£3,000 in fees, yet we feel that no real progress has been made on the case. What has been most frustrating is the lack of professionalism and communication. Mr Burnett has come across as very arrogant in his manner. At times, it feels less like we are being treated as clients and more like we are being spoken down to. Instead of feeling like valued clients, we often feel like we are dealing with someone who is talking to us as if we were children. Despite the amount we have already paid, Mr Burnett told us that he does not even have the full paperwork for the case. He has never properly assessed the case or explained the merits to us. We have repeatedly asked for a clear evaluation, but we have still not received one. In fact, the only thing he has done so far is write a single letter. We even had to collect that letter ourselves and post it ourselves. The letter itself was so basic that it felt like something we could have written ourselves without paying a solicitor thousands of pounds. Instead of providing a proper case assessment, the conversation quickly moved to requesting around Ā£40,000 for barristersā fees, without first explaining the merits of the case or giving us a professional opinion on the strength of it. As clients, we believe we have a very strong case, yet we have still not received a proper evaluation. Overall, we feel that we have paid a substantial amount of money without receiving the level of service, transparency, or professionalism we expected. Based on our experience, we would strongly advise others to be very cautious before instructing Ison Harrison Solicitors. Once they take on your case and your payment, it can feel like you are stuck without clear progress, answers, or support. This has been a very frustrating and disappointing experience for us.
Sumaira
Sumaira
I Really liked working at Ison Harrisonās Solicitors office. my job was to do archiving photo copying and scanning the workers were nice.
Kelvia
Kelvia
Called this law firm for a quotation on a matter and apparently first thing they asked me on the phone is how much I make, because this would decide whether they would proceed with my matter or not haha I am fully aware that I donāt make lots of money, but you donāt need to shame/humiliate me for that thanks. Also I have enough savings, thank you, if I needed to use in order to pay for your fees. This was by far the most humiliating moment of my life.
Steph
Steph
I have just used Ison Harrison for a settlement agreement . I received excellent service from start to finish. I would not hesitate to use them again as I had no experience in using a solicitor before and found everyone I had correspondence with to be professional but also helped me to understand what exactly was happening throughout.
Reviews
4.7
/5
3671 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Ison Harrison Limited
Clients praise the firm for strong expertise in conveyancing, probate, wills, immigration, personal injury and business/property transactions. Reviews highlight fast, efficient case handling, clear explanations and thorough legal knowledge. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism, with staff described as reassuring, approachable, proactive and calm under pressure. Many clients note helpfulness, attention to detail and strong client engagement that reduces stress and delivers smooth, timely outcomes.
Excellent communication
Responsive team
Knowledgeable staff
Professional service
Efficient process
Calm reassurance
Helpful guidance
Timely updates
Friendly approach
Great value
ReviewSolicitors Review List
Anonymous
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Housing & Property
The Human Touch
My experience of the sale of my property was an emotional one. Doing this alone and for the first time was daunting. Becks & Chloe didn't just do the usual conveyancing stuff they supported with the process but the empathy and thought to my personal situation is what made the difference. You can find conveyancing solicitors anywhere but when you find people that care - that's what matters. Im so grateful for their support and would recommend Ison Harrison
Legal experts tagged in
this review
Leah Williams
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Great Solicitor, Easy & Helpful
I'd previously had a ban experience with another company so Abbigail and her team took me on and immediately stepped up to make the whole process simple! Buying a house can be stressful but she helped answer any questions and laid everything out upfront, including finances - there were no hidden costs. Would definitely recommend and will use again if I need to!
Dan P
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Housing & Property
Phenomenal from start to finish
Both Tanya and Terri-Anne make things go through with So much ease and please of mind. This is what I would say is perhaps, one of the easiest house purchases that's ever happened; all thanks to the hard work that goes on in the background, taking care of everything for us! Thank you so much, I will be forever grateful for all you've done š
Legal experts tagged in
this review
Nicola
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Fantastic Service, at the time you need it the most
I cannot rate Abbie highly enough. She was there at one of the lowest points in my life and she explained the whole process, advised on the cost involved and how the process would work including all the possible eventualities. She kept me informed and was really knowledgable and helpful throughout the whole process. I would highly recommend her and her team for their knowledge, support and professionalism
Legal experts tagged in
this review
Ryan
Verified
This review was submitted by a verified client of Ison Harrison Limited.
Housing & Property
Incredible! Highly recommended
We instructed Ison Harrison Solicitors for the purchase of our first home. Our matter was assigned to Daniel Haigh and his assistant Jodie Storrs. We knew from the very beginning that we were in the hands of two very experienced and professional individuals, who make a fantastic team. Every email, response, or call was prompt and eased any questions that we had. Our purchase was quite a big thing for us, being our first home, but we couldnāt have asked for better representation. We highly recommend the firm in general, with a special recommendation to both Daniel and Jodie. Thank you both again, weāre truly grateful and appreciate your hard work.
Solicitors tagged in
this review
Other Reviews
stephanie balding
stephanie
Thank you so much for the completion of our house move, Claire and Somia have been fantastic through out with constant communication and instant replies to our million questions. They are both professional and friendly making a difficult time much more bearable we can't thank you both enough. Would highly recommend to anyone. šššš¤©š¤©š¤©
Mal Lips
Mal
Ison Harrison Solicitors, the worlds luckiest Solicitors. The reason they are so lucky is that a number of years ago someone made a brilliant decision. That decision was to employ Sonia Hussain. Probably the the worlds greatest employee, she is BRIGHT, SMART, INTELLIGENT, second to none INDUSTRY KNOWLEDGE, she has a skill that people think they have but don't and Sonia has it in abundance, the skill, is ENGAGEMENT. She talks to Muppets like me in a language that I can understand, she has endless patience with Muppets like me who don't understand the first, second and third time, when I would be pulling my hair out, she is calm and professional and keeping it simple. If you are buying or selling a house, I would use Ison Harrison but...... I would insist, the person handling my business would be the BRILLIANT, CHARMING, BRIGHT, CLEVER, SMART, INTELLIGENT Sonia Hussain. To sum it up in one word, SUPERSTAR. Also a mention to Ellie-Louise, also smart, bright, helpful and intelligent. Nearly forgot Oliver [apologies] working like a Trojan keeping everything on track.
Gareth Jamieson
Gareth
Claire and Somia. Handled a tricky and lengthy purchase for me with Great knowledge, Professionalism, consistency all with a very friendly helpful manner. They also kept within budget. I will be using them again and would recommend them to others.
Sam Cawley
Sam
Superb and seamless service. Thank you. Very efficient and timely. Complete uptodate service with Docusign. Great at keeping us updated and moving things along very swiftly. Olivia Robinson and Olivia Williams made a very difficult time much more manageable without stress. I am absolutely thrilled with how they dealt with our situation and would strongly recommend their services. I would definately use Ison Harrison, York again. Thank you very, very much.
Tracey Souch
Tracey
Ison Harrison dealt with my late mums estate - the assistance they give is exemplary - they are very understanding and have wonderful people skills - very professional and quick with their work - thank you
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