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mfg Solicitors LLP

4.6 | 121 Reviews 121 Reviews | Professional Negligence
2,359 Total Company Reviews info icon Professional Negligence | info icon 2,359 Total Company Reviews Professional Negligence | info icon 2,359 Total Company Reviews

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Accepting new clients

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 440475

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mfg Solicitors LLP |

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mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
89%
Value for
Money
92%
Success
Rate
92%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.4/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

mfg Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

mfg Solicitors LLP are accredited by

Personal Injury accreditation awarded to mfg Solicitors LLP
Family Law accreditation awarded to mfg Solicitors LLP
The Law Society accreditation awarded to mfg Solicitors LLP

Description

With offices across the West Midlands, we are one of the oldest established solicitors in the country, tracing its roots as far back as 1556. We provide a range of legal services for personal, business and rural matters. We know that every case is different, and we offer specialist teams for each service.

Rankings by area of expertise

The rankings below show the areas of expertise that mfg Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of mfg Solicitors LLP

Meet the team of mfg Solicitors LLP

Contact & Locations - mfg Solicitors LLP

Opening hours

Monday 08:30–17:30
Tuesday 08:30–17:30
Wednesday 08:30–17:30 (Open)
Thursday 08:30–17:30
Friday 08:30–17:30
Saturday (Closed)
Sunday (Closed)

Adam House, Birmingham Road, Kidderminster, Worcestershire, DY10 2SH

Reviews

4.6 /5 121 Reviews
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of Christine Stephens

Christine Stephens

Verified

Brilliant service

Very professional Competent and efficient

from mfg Solicitors LLP

Thank you Christine for your feedback. We are pleased to hear that you found our team to be professional, competent, and efficient. Delivering high-quality service with precision is our top priority, and we appreciate you taking the time to highlight your positive experience. Thank you for choosing our firm.

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anonymous

Verified
Wills, Trusts & Probate

Professional Service

We were not rushed in our meetings where we had Rachel & Nansi as Rachel was coming to the end of her training. Both of them listened, advised & acted upon our requirements in a friendly & professional manner.

Legal experts tagged in
this review

from mfg Solicitors LLP

Thank you for your feedback. We’re pleased to hear that Rachel and Nansi provided friendly, professional support, took the time to listen carefully, and ensured your requirements were properly understood and acted upon throughout your meetings.

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Elizabeth Silk

Verified
Housing & Property

Competent, approachable, efficient team

Nansi Webb + her team are truly an efficient team. She is approachable + was extremely patient with my elderly parents. She was very knowledgeable + made sure all the “T’s” were crossed to ensure every angle was covered. She has been invaluable over the last 4 yrs. I cannot thank her enough for her help + guidance over a very difficult time. Sandy Clifford ensured my parents’ property sale went through as easily & swiftly. Thank you everyone.

Solicitors tagged in
this review

from mfg Solicitors LLP

Thank you Elizabeth for your review. We’re pleased Nansi Webb and Sandy Clifford, along with the team, were able to support your family over a prolonged and difficult period and ensure the property sale progressed smoothly.

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Sarah Roberts

Verified

Professional & helpful

Everyone I dealt with was friendly, efficient, gave clear advice & were very professional. Thank you.

Solicitors tagged in
this review

from mfg Solicitors LLP

Dear Sarah, Thank you for your feedback. We are delighted to hear that you found our team friendly, efficient and professional.

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MarkDavid Molloy

Verified

Wills & LPA’s

Thorough, efficient and professional throughout

from mfg Solicitors LLP

Dear Mark, Thank you for your feedback. We are pleased to hear that you found our service thorough, efficient and professional.

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Other Reviews

Profile image of richard wylde

richard wylde

richard

The service was very disappointing given I've worked with MFG before. I could never get hold of my solicitor often taking over a week to come back to me, which I never understand as it it only takes 30 secs to write a text message. I never felt like I was the client. I had to instruct another solicitor in the end as they simply didn't come back to me and even when I told them this it took them 24 hours to respond via a text message. it feels like some solicitors take ion work knowing they don't have capacity.

from mfg Solicitors LLP

Dear Richard, Thank you for taking the time to share your experience. We are very sorry to hear that the service you received from MFG Solicitors LLP did not meet your expectations, particularly regarding communication. We appreciate your feedback, as it helps us review our processes and ensure that clients feel supported and heard. We sincerely regret the frustration this caused and thank you for bringing these concerns to our attention. Kind regards, The MFG Solicitors LLP Team

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Nicole

Nicole

extremely poor communication and aid from the MFG firm i used, as i am aware their are multiple offices. the only thing that seemed to be arriving in my inbox regarding correspondence was invoices for their service fees. id hope the other locations services are not as poor. the solicitor dealing with my case knew of my situation and its urgency however seemed to all of a sudden be unable to respond to emails once my initial payment and a mere minute "consultation" went through. again my situation was extremely urgent and regarded my safety, which they were aware of, however i had to email multiple times, as well as ring their office to get through to them after hearing nothing from for weeks at a time. it was quickly very clear that i was wasting my time and they had no intention on properly helping me. for the cheek of it, the they - Griffiths - thought it appropriate to email me almost TWO MONTHS post my repeated outreach to herself, to let me know that they would not be able to help me - as if i was WAITING all of that time in-between for her to get back to me! this is after me taking a lot of time filling out paper work, sending sensitive documents and explaining my situation in thorough detail, mind you. extremely rude and unprofessional in my opinion. a complete and utter waste of my time and money spent. i am truly disappointed as this firm was recommended to me in high regard. i have since found a much more professional and timely firm and solicitor to deal with my matter which i am very happy with.

mfg Solicitors LLP

Dear Nicole, Thank you for sharing your feedback. We are extremely sorry to hear about your experience and sincerely apologise for the delays and lack of communication you encountered. This is not the level of service we aim to provide, and we fully understand how frustrating and distressing this must have been, especially given the urgency of your situation. Your concerns have been shared with the team, and we are reviewing our internal processes to ensure that urgent matters are prioritised and that communication is consistent across all offices. We are very sorry that we were unable to meet your expectations on this occasion and appreciate the time you took to provide us with detailed feedback. Kind regards, mfg Solicitors LLP

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Coral

Coral

The experience I had with MFG was awful. Even having gone through the complaints procedure I was still completely unsatisfied with the outcome and ended up out of pocket. I dealt with Lucie Couchman, when I could actually get hold of her and I would not recommend. I had to change solicitors 2 weeks before my house sale went through & had to pay MFG £600 for doing nothing.

mfg Solicitors LLP

Thank you for sharing your experience, Coral. We’re truly sorry to hear that things didn’t go as expected. We understand how frustrating and stressful this must have been, especially during such an important time like a house sale. We take feedback like this seriously and regret that our service left you feeling let down. If you’re open to it, we’d still like to understand more and see if there’s anything further we can do. Please feel free to reach out directly so we can revisit this with the attention it deserves.

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Craig

Craig

Javed was our conveyancer and he was extremely responsive, approachable, helpful and professional. Even our estate agent who has been doing this over a decade commented how professional and responsive Javed was compared to other solicitors she encounters daily. A thorough professional, and we could not recommend him, and MFG, highly enough.

A representative from mfg Solicitors LLP responded to this review

Thank you for your kind review Mr. Williams.

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brenda

brenda

My experience with MFG Solicitors was very positive. Amelia Edwards who was assigned my case, was very supportive and listened to my concerns. She was open and honest with me throughout the process and I thank her sincerely for that. I would definitely use MFG Solicitors again and recommend them to my friends.

A representative from mfg Solicitors LLP responded to this review

Many thanks for your kind review Ms. Panton.

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Reviews

4.8 /5 2359 Reviews
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Star rating
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Clients say

What clients say about mfg Solicitors LLP

The firm specialises in conveyancing, probate, wills, employment and commercial/property matters, demonstrating strong technical expertise and clear, practical advice. Clients consistently praise efficient, thorough handling, proactive case‑management and transparent costs. Valued soft skills include excellent communication, responsiveness, patience, empathy and professionalism; staff are reassuring, friendly and approachable, guiding clients calmly through stressful situations. Reviewers highlight trustworthiness, attention to detail and a client‑focused, supportive approach that makes complex legal processes straightforward and stress‑reducing.

Very efficient
Great communication
Helpful staff
Professional service
Responsive team
Friendly approach
Knowledgeable staff
Stress‑reducing
Timely responses
Clear advice

ReviewSolicitors Review List

Profile image of HelenLouise Taylor

HelenLouise Taylor

Verified
Housing & Property

Sale and purchase of residential property

Local amenable firm, professional and easy to deal with, very attentive but not overly so, great advice and assistance provided, don't over charge. Always available and respond effectively. Thank you Sandy and the team

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Roger&Carissa Maskell

Verified

First time buyers

We choose mfg as they are local to us and prefer to pay that little more to know that you can visit the office if needed, we are first time buyers an not much of a clue, Lucy was amazing she answered all of our questions promptly an we felt we were the only case she was dealing with (expect there are many more!) but we felt that way, we had a very smooth transaction and would definitely reccomend to friends and family

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Anonymous

Verified

Would definitely recommend

MFG were so helpful, from the moment I enquired. I trusted them with my issue, and it was great knowing that they were in charge of it, and acting on my behalf. They kept me up to date, were open about pricing, and I appreciated their advice. I hope I don't need the services of a solicitor again (!!!), but if I do, I wouldn't hesitate to contact MFG again.

from mfg Solicitors LLP

Thanks for the brilliant review! Handing over a stressful situation and knowing it's in safe hands is such a huge relief, so we're thrilled to hear that mfg gave you complete peace of mind . Hopefully, you won't be needing a solicitor anytime soon, but if you ever do, we'll be right here to help. All the best for the future!

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Anonymous

Verified
Housing & Property

Confidently supported during a difficult house purchase

I bought a house at auction, it was a challenging purchase, but I felt supported by Nichola, Beth and team.

Solicitors tagged in
this review

from mfg Solicitors LLP

It’s fantastic to hear that Nichola, Beth, and the team made you feel completely supported every step of the way. Congratulations on your auction success, and we wish you every happiness in your new home!

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AndrewWilliam,

Verified
Housing & Property

Conveyncing

Effiecient, profession and patient service as always.

Solicitors tagged in
this review

from mfg Solicitors LLP

Thanks for the great feedback, Andrew! "Efficient, professional, and patient" is exactly what we aim for on every transaction. We really appreciate your review and look forward to helping you out with your next move!

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Other Reviews

Profile image of dave edwards

dave edwards

Housing & Property

dave

Very postive experience, Neil and Hannah were fast, efficient and kept me updated. There were a couple of irregularities with my property sale but these were quickly resolved. I would recommend anyone to use thia firm

Solicitors tagged in
this review

from mfg Solicitors LLP

We are delighted to hear how quickly Neil and Hannah resolved those irregularities and kept you informed every step of the way. Thank you again, Dave, and wishing you all the very best moving forward!

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gillian mccabe

gillian

Jacob was superb. He made everything simple for us and very efficient.

Legal experts tagged in
this review

from mfg Solicitors LLP

Hi Gillian, thank you so much for this lovely review! We are absolutely thrilled to hear that Jacob was superb and made everything so simple and efficient for you. We truly appreciate your positive feedback and wishing you all the very best!

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J Atkins

A client

Jacob was tremendously responsive and helped us massively in the purchase of our first home

Thank you for your kind review!

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madeline atkins

madeline

Our experience with MFG personal as been first class. We thank you all very much for your service.

Many thanks for your kind review, Ms. Atkins. We are delighted to hear of your experience with us.

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Profile image of Jayne Hanby

Jayne Hanby

Jayne

Excellent for all legal matters Very professional staff

Many thanks for your kind review Ms. Hanby.

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