michael green
This review was submitted by a verified client of Gilson Gray Llp.
house sale
everything went fine with sale of the house
Blenheim Gate, Blenheim Place, Aberdeen, Aberdeenshire, AB25 2DZ
Accepting new clients
Blenheim Gate, Blenheim Place, Aberdeen, Aberdeenshire, AB25 2DZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID:
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Expertise
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Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Blenheim Gate, Blenheim Place, Aberdeen, Aberdeenshire, AB25 2DZ
What clients say about Gilson Gray LLP
Clients praise the firm for conveyancing and property sales/purchases, remortgage and employment law expertise. Reviews highlight efficient, professional and detail‑focused handling, clear practical advice, competitive quotes and reliable outcomes. Valued soft skills include prompt, friendly and reassuring communication, patience, proactivity, accessibility via phone/email and helpful explanations in plain language. Many clients commend supportive case management, strong organisation, timely updates through an online portal and a calming, trustworthy manner that reduces stress during complex transactions.
This review was submitted by a verified client of Gilson Gray Llp.
everything went fine with sale of the house
This review was submitted by a verified client of Gilson Gray Llp.
Thank you! Everyone is great! Special thanks to Hanah and her team! If you want attention to every detail, honest and fair dealings, easy and fast communication, this is the law firm that will help you! Thank you very much and I wish you all the best!
Hi Angel, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Hannah will receive a copy of the feedback, and get the recognition she deserves, thanks again!
This review was submitted by a verified client of Gilson Gray Llp.
Both Sharon and Marie were very helpful throughout a very complicated and trying sale of a flat. Thank you ladies. You were amazing!
Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.
This review was submitted by a verified client of Gilson Gray Llp.
Once Alice took over our case we just felt that we were in safe hands and she walked us through the whole process. Alice was so dedicated, very professional and offered great support when in difficulties throughout the selling and buying of our properties.
Hi Stephen, thank you for your feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know
This review was submitted by a verified client of Gilson Gray Llp.
Good and straightforward easy to deal with.
We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.
Gilson Gray have just dealt with my mother in law sale and purchase . Cannot fault any part of the process, was kept well informed and everything ran very smooth. Would definitely recommend. Thank you to Heather Telfer for your excellent service and guidance through the whole process.
Abby Baker dealt with the sale of my property and I always found her to be polite, efficient and pleasant to deal with.
Hi John, we strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.
Gilson Gray did an excellent job advising me through both the purchase and sale of my house. Their communication was always clear, understanding, and extremely helpful throughout the process. I would definitely recommend the company to anyone looking to buy or sell a property. Thanks Jehnnaie Johnson
Hi Papy, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Jehnnaie at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!
Terrible service. Starting from lying in a quote by not disclosing all charges, throughout the whole process there was no contact and no responses to emails. During the case that took 9 MONTHS, two of solicitors drop the case and was either sacked or left the company. That would be ok if someone else would take over, but no, no one told us about it for 3 weeks, no replacement was provided. The contact was just cut completely for 3 weeks...Filling a formal complaint did not make a change as they sided with their solicitors, obviously. Today, a whole month after closing the case I am still waiting to receive money that they own me and my partner... avoid at all costs. The process that could easily take up to 6 month, dragged for 6 months with only reason being incompetent and unprofessional behaviour.
I have taken some time to complete this feedback as the overall experience has been disappointing. At the outset, I was advised that, as a cash buyer with no chain, the process would take approximately two to three months. In reality, it took seven and a half months. While I appreciate that this may not be unusual, it became particularly frustrating when deadlines were repeatedly missed without any proactive updates. I only received information when I contacted the office myself. Throughout the process, I dealt with numerous different staff members, which meant repeatedly explaining previous conversations. Several team members were not based in the office, and this did not inspire confidence—especially when promised call‑backs did not happen. On more than one occasion, I was informed that the person I had been dealing with “no longer worked for the company,” which was unsettling. As a first‑time buyer, I did not feel supported or guided through what was already a stressful process. On a positive note, I would like to express my thanks to Marika Stucley‑Lewis, who ultimately helped bring the matter to completion at 16:45 on Friday, 1st May. Although we only spoke a few times, she—and Lisa Royle—made me feel that my concerns were finally being heard.
What clients say about Gilson Gray LLP
Clients praise the firm for conveyancing and property sales/purchases, remortgage and employment law expertise. Reviews highlight efficient, professional and detail‑focused handling, clear practical advice, competitive quotes and reliable outcomes. Valued soft skills include prompt, friendly and reassuring communication, patience, proactivity, accessibility via phone/email and helpful explanations in plain language. Many clients commend supportive case management, strong organisation, timely updates through an online portal and a calming, trustworthy manner that reduces stress during complex transactions.
This review was submitted by a verified client of Gilson Gray Llp.
From start to finish the service was fantastic. Always felt informed and someone was always available for support and advice. All completed in a timely manner. Thank you to Heather Telfer for your professionalism.
This review was submitted by a verified client of Gilson Gray Llp.
We recently used Gilson Gray for both the sale and purchase of our home and couldn’t be happier with the service we received. Heather was professional, efficient, and kept everything moving smoothly throughout the process. Communication was excellent, and she was always on hand to answer any questions we had. We would 100% recommend Heather to anyone looking for a reliable and knowledgeable solicitor and would be more than happy to use her services again in the future. Thank you for making what can be a stressful process so much easier.
This review was submitted by a verified client of Gilson Gray Llp.
everything went fine with sale of the house
This review was submitted by a verified client of Gilson Gray Llp.
Douglas was a fantastic help while going through the purchase of my first home. He was really patient and took the time to explain anything I wasn’t familiar with and made sure I had in depth details of all options so we could make the best decision for us. Would highly recommend Gilson Gray.
Hi Nicole, thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.
This review was submitted by a verified client of Gilson Gray Llp.
Douglas has been a great help so far in the process of us buying our first home. It has been an easy process and we have received great communication!
Hi Megan, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas will receive a copy of the feedback, and get the recognition he deserves, thanks again!
Gilson Grey managed both the sale of our old property and the purchase of our new property it was great having both under the same roof.They kept us informed about everthing both through the online portal and personal telephone calls, they were always avaiable to answer any questions wether trivial or not. We would highly recomend Gilson Gray for your conveyencing needs
We recently used Gilson Gray for both the sale and purchase of our home and couldn’t be happier with the service we received. Heather was professional, efficient, and kept everything moving smoothly throughout the process. Communication was excellent, and she was always on hand to answer any questions we had. We would 100% recommend Heather to anyone looking for a reliable and knowledgeable solicitor and would be more than happy to use her services again in the future. Thank you for making what can be a stressful process so much easier.
Amazing service! Smooth process when buying my first home thanks to Jehnnaie Johnson! Kept me up to date with each step. Thank you once again Jehnnaie!
Gilson Gray have just dealt with my mother in law sale and purchase . Cannot fault any part of the process, was kept well informed and everything ran very smooth. Would definitely recommend. Thank you to Heather Telfer for your excellent service and guidance through the whole process.
Excellent service and I will be using Gilson Gray again. This company came recommended by a work colleague. They had a good experience and had used them on 2 previous occasions and had a good experience. It was the first time I had sold my home and Gilson Gray made it very easy. My point of contact was Taya, and she kept me up to date every step of the way. What they quoted was what I paid. I also recommend using Gilson Gray as conveyancers for selling a property.
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