Gilson Gray LLP

2.3 | 154 Reviews 154 Reviews | Professional Negligence

5,030 Total Company Reviews

Professional Negligence |

5,030 Total Company Reviews Professional Negligence |

5,030 Total Company Reviews

Blenheim Gate, Blenheim Place, Aberdeen, Aberdeenshire, AB25 2DZ

01224 011700

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID:

Gilson Gray LLP |

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2.3

Good

154 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 2.3/5

Initial Impressions 2.5/5

Approachability 2.3/5

Documentation Accuracy 2.3/5

Legal Knowledge 2.4/5

Value for money 2.2/5

Accreditations

Family Mediation

When a relationship ends, family mediation can help you resolve things without going to court. This can avoid disputes and save you time and money.

Our accredited family mediation experts can help you work out issues such as divorce, parenting arrangements, and finances. They’re trained to help you in talking together to agree on a solution that works for you both.

Personal Injury

Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.

Wills and Inheritance Quality Scheme

When making a will it’s vital that you get advice you can rely on. Our Wills and Inheritance Quality Scheme (WIQS) is the recognised quality mark for legal experts in drafting wills and dealing with someone’s estate after they die.

Family Law

Our Family Law and Family Law Advanced Accreditations are the quality marks for family lawyers. Our accredited family lawyers are experts who can give you legal advice on issues such as:

marriage
separation
divorce
arrangements for children
adoption

They understand that family issues can be personal and sometimes difficult. They’re committed to dealing with each case thoughtfully and sensitively.

The Law Society of Scotland

The Law Society of Scotland is the professional body for over 13,000 Scottish solicitors and was established in 1949. We have an overarching objective of leading legal excellence, and strive to excel and to be a world-class professional body, understanding and serving the needs of our members and the public. As part of our regulatory duties, we set and uphold standards to ensure the provision of excellent legal services and ensure the public can have confidence in Scotland’s solicitor profession.

The Law Society also has a statutory duty to work in the public interest in relation to the profession, a duty which we are strongly committed to achieving through our work to promote a strong, varied and effective legal profession working in the interests of the public and protecting and promoting the rule of law. We seek to influence the creation of a fairer and more just society through active engagement with the Scottish and United Kingdom governments, parliaments, wider stakeholders and our membership.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

Local 1 / 139

National 87 / 11,165

Contact details

01224 011700

info@gilsongray.com

http://www.gilsongray.co.uk

Blenheim Gate, Blenheim Place, Aberdeen, Aberdeenshire, AB25 2DZ

Clients say

Specialising in residential conveyancing and property work, the firm is praised for efficient case handling, clear practical advice, strong attention to detail and good value. Clients value responsive, timely communication, regular updates via phone, email and an online portal, and proactive problem‑solving. Soft skills highlighted include professionalism, approachability, patience, empathy and clarity in explaining legal steps. Reviewers praise supportive, organised teams who reduce stress, are accessible, and provide reassurance throughout sales, purchases and remortgages.

clear communication

timely updates

helpful staff

professional service

efficient process

friendly team

responsive solicitors

smooth transactions

good value

easy portal

Euan McIntosh

19 Jun 2026

Flat 4, 3 Aberdour Place

Sold my flat through your move and Gilson Gray solicitor. Gilson Gray we’re professional and diligent and made sure no future problems would arise. Any questions I had were answered fully and within a reasonable time frame At no point was I made to feel a burden for asking questions that were probably fairly elementary as far as a solicitor was concerned At all times I felt that things were under control Many thanks for your help

A representative from Gilson Gray Llp responded to this review

10/07/2026

Thank you, Euan, for taking the time to share your experience. We’re pleased to hear that you received a professional and diligent service throughout the sale of your flat, and that your questions were answered clearly and promptly. We really appreciate your feedback and thank you for choosing Gilson Gray. Kind regards, Gilson Gray

Harvey

19 Jun 2026

Housing & Property

Great Team!

Excellent service from the team at Gilson Grey. They worked quickly, kept us informed throughout, and Douglas even worked over the weekend to ensure our mortgage and home purchase progressed without delay. Professional, responsive, and incredibly dedicated. I would have no hesitation in recommending them to anyone looking for a reliable and efficient solicitor.

A representative from Gilson Gray Llp responded to this review

10/07/2026

Thank you, Harvey, for your fantastic 5-star review and recommendation. We’re delighted to hear that you received such a professional, responsive and efficient service throughout your home purchase. We understand how important it is to keep things moving during the conveyancing process, so it’s wonderful to know that the dedication and commitment you experienced helped ensure your mortgage and purchase progressed without unnecessary delay. Your recommendation is greatly appreciated, and we are very grateful for your kind words. We wish you all the best in your new home and would be pleased to assist you again in the future should you need us. Kind regards, Gilson Gray

Anonymous

8 Apr 2026

Uncaring Solicitor

Poor communication, slow to respond and really unhelpful

Clive Fowler

1 Apr 2026

Disappointing Service

Disappointing service. With the exception of the last case handler, there was no sense of urgency, too many mistakes and information not being forwarded or lost. There were too many different case handlers, two of which left the firm whilst handling my case! A lot of time has had to be spent by me and the Estate Agents chasing. The inordinate length of time to undertake this simple case has left me with unnecessary additional costs.

Martin Price

10 Mar 2026

Housing & Property

Very professional

Despite very awkward solicitors on the buyer's side, who regularly claimed the had not received information etc when it was proved to wrong, Joanne kept doing her job and stayed in touch with updates. Thank you!

from Gilson Gray Llp

12/03/2026

Thank you so much for your generous review. We're delighted we could guide you through a difficult transaction, especially given the challenges with the buyer’s solicitors. If you have questions in the future, please don’t hesitate to get in touch.

Alison Christie

17 Jul 2026

Alison

Deborah in the Estate Agency department at Gilson Gray was extremely professional to deal with. Great communication from initial consultation through to offer being made on the property. Can’t recommend Deborah and Kirsten on the legal side enough. Thank you.

brian baguley

26 Jun 2026

brian

Gilding Gray Solicitor s were very professional and provided a great service with a lady called Shannon being extremely helpful I would recommend them many times over

08/07/2026

Thank you for your wonderful 5-star review. We are delighted to hear that you had such a positive experience with Gilson Gray and that Shannon provided such professional and helpful support throughout. Thank you for your recommendation and for choosing Gilson Gray. Kind regards, Gilson Gray

Carl Lewis

15 Jun 2026

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

Daniel Chen

30 May 2026

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

A representative from Gilson Gray Llp responded to this review

12/06/2026

Hi Daniel, Thank you for taking the time to share your experience with us. We’re sorry to hear that we did not meet your expectations on this occasion. We value your feedback as it helps us identify areas for improvement. If you’re willing, we’d appreciate the opportunity to learn more about your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

Nick Blackford

11 May 2026

Nick

Hugely underwhelming service from Gilson-Grey. 8½ months to complete a private, chain-free sale. The same question kept being asked of the seller's solicitor without any explanation of why their response was unsatisfactory. Never reachable by phone. Had to chase through every step of the process, and if I hadn't, I don't believe we would have completed by now. Complaints not listened to. Cashback from the mortgage company not forwarded on to us (still chasing). I felt "stuck" with Gilson-Grey. Had it been any other service, I would have cancelled long before the job was complete.

Clients say

clear communication

timely updates

helpful staff

professional service

efficient process

friendly team

responsive solicitors

smooth transactions

good value

easy portal

Nev

18 Jul 2026

Great Service

I am happy to recommend Gilson Gray Llp very professional and very friendly .

Anonymous

17 Jul 2026

Excellent service

Gilson Gray professionally handled our sale and purchase. The portal helped us keep track of where we were up to along the way. They offered reassurance and moved everything along quickly.

A representative from Gilson Gray Llp responded to this review

17/07/2026

Thank you for your wonderful review. We’re so pleased to hear that your sale and purchase were handled professionally and that you found the portal helpful in keeping track of your progress. Making the process as smooth and straightforward as possible is always our aim, so it’s great to know that the reassurance and support you received made a positive difference. Thank you for choosing Gilson Gray. We truly appreciate your feedback and would be pleased to assist you again in the future should you need us. Kind regards, Gilson Gray

Anonymous

15 Jul 2026

Conveyance solicitor

Used estate agent solicitors who happen to be Gilson Gray and they were extremely helpful and house sale was done in a very timely manner

A representative from Gilson Gray Llp responded to this review

15/07/2026

Thank you for taking the time to share your feedback. We take pride in providing a professional and efficient service, so it’s wonderful to know that your house sale was completed in a timely manner and that you found our team helpful throughout. Thank you for choosing Gilson Gray. We truly appreciate your kind words and wish you all the best for the future. Kind regards, Gilson Gray

Ronald Lewis

14 Jul 2026

Housing & Property

Selling of Property

I was recommended to Gilson Gray Llp by my estate agents William H Brown my appointed Solicitor was Jemima Booker, from my first contact i made with her and her team I felt at ease knowing that my conveyancing was in good hands, all relevant paperwork was issued through out for my attention and for signing they explained everything that was going on stage by stage ,they were always contactable at any time within business hours for any problems ,they made selling my property very easy ,I would recommend Gilson Gray as an excellent company.

A representative from Gilson Gray Llp responded to this review

15/07/2026

We really appreciate you taking the time to leave such a thoughtful 5-star review, Ronald. It’s wonderful to know that you felt confident and reassured from your very first interaction with Gilson Gray. Keeping our clients informed throughout the conveyancing process and ensuring everything is explained clearly is something we place great importance on, so we’re pleased this was reflected in your experience. Thank you for your recommendation and for placing your trust in Gilson Gray. We would be delighted to assist you again in the future should you need us. Kind regards, Gilson Gray

Danielle Merritt

14 Jul 2026

Housing & Property

Good commication

My experience was great when it came to update on emails and calls. I would receive forms. Then after I sent it back if I had missed something or needed more info they would reply back that day. On the phone the solicitors and receptionist would explain who's available, what needed to be done etc.

A representative from Gilson Gray Llp responded to this review

15/07/2026

Thank you, Danielle, for taking the time to share your experience with us. It’s great to know that you found the communication clear and responsive throughout the process. Providing timely updates and ensuring our clients understand each stage is something we place great importance on, so we’re pleased this helped make your experience such a positive one. Thank you for choosing Gilson Gray. If there is anything further we can assist you with, please do not hesitate to contact us. Kind regards, Gilson Gray

Alison Christie

17 Jul 2026

Alison

Neil Kimmings

17 Jul 2026

Neil

Sally McBride was very helpful all the through the process of selling my house could not of asked for more

Piers Taberham

17 Jul 2026

Piers

I had the pleasure of using Gilson Gray and Shuhel to sell my property for me. I always found him quick and efficient and very knowledgeable and is a credit to the firm. He is now processing my purchase as well and doing an excellent job. Thanks

Ron Lewis

14 Jul 2026

Ron

I used Gilson Gray as my conveyancing company on selling one of my properties I was appointed Jemima Booker as my solicitor, Jemima and her team made selling my property very easy and made me feel at ease knowing I was in good hands. I would recommend Gilson Gray as a very professional company and will use there services again. 10 out of 10

A representative from Gilson Gray Llp responded to this review

15/07/2026

Thank you, Ron, for your fantastic 5-star review. We’re incredibly grateful for your recommendation and are pleased to hear that your property sale was such a positive experience. Knowing you felt confident and at ease throughout the conveyancing process means a great deal to us, and it’s wonderful to hear that everything was handled professionally from start to finish. Thank you for placing your trust in Gilson Gray. We truly appreciate your kind words and look forward to assisting you again in the future. Kind regards, Gilson Gray

Craig Harwood

14 Jul 2026

Craig

Excellent service all round . Just completed a flat sale with no issues . Dealt with Emma and Joanne . Both were on top of everything. What is normally a stressfull experience was as smooth and pain free as can be .Thankyou to Emma and Jo Highly recommend and will be using again for my next property purchase .

A representative from Gilson Gray Llp responded to this review

15/07/2026

Thank you, Craig, for your fantastic 5-star review. It’s great to hear that your flat sale was such a smooth experience and that everything was handled efficiently from start to finish. We understand that selling a property can often be stressful, so it’s wonderful to know the process felt as straightforward and hassle-free as possible. Thank you for your kind words and for choosing Gilson Gray. We truly appreciate your recommendation and hope to assist you again in the future should you need us. Kind regards, Gilson Gray

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Professional Negligence

2.3

154 Reviews

Based on reviews left by past Professional Negligence clients.

Overall

2.3

154 Reviews

Based on the reviews left by all clients of Gilson Gray LLP.

How We Present Law Firm Ratings

We show you how this law firm is rated for the specific legal service you're interested in, as well as how the firm is rated overall. This helps you understand both their specialist strengths and their broader reputation.

Law firms often assist clients with a wide range of legal matters-for example, one person may need help with a divorce, while another may be starting a business. Because legal services are typically delivered by individual solicitors within the firm, it's important to know how those particular individuals are likely to perform in the area of law that matters to you.

At the same time, an overall view of the law firm's performance can also be helpful. That's why we aim to give you both the specific insight and the full picture—so you can make an informed and confident choice.

	Excellent		240
	Very good		4
	Good		0
	Poor		4
	Awful		103

	Excellent		4007
	Very good		258
	Good		33
	Poor		31
	Awful		701

Gilson Gray LLP

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

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