Gilson Gray LLP logo

Gilson Gray LLP

4.2 | 36 Reviews 36 Reviews | Receiving Payments from Consumers
4,828 Total Company Reviews info icon Receiving Payments from Consumers | info icon 4,828 Total Company Reviews Receiving Payments from Consumers | info icon 4,828 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

Accepting new clients

2 West Marketgait, Dundee, Angus, DD1 1QN

Regulated by:

The Solicitors Regulation Authority

Regulator ID:

Visit website
Gilson Gray LLP |

ReviewSolicitors Suitability Check

See availability

Expertise

Costs


Please enter a search query before checking suitability.
Our AI couldn’t identify the legal issue in that search 🤔 Try describing the legal problem in a different way.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.2
Excellent
84%
Value for
Money
83%
Success
Rate
81%
Would
Recommend
Communication 4.1/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.2/5
Legal Knowledge 4.3/5
Value for money 4.2/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Family Law 261 / 4,221
Land Law 9 / 1,321
Insurance Law 54 / 663
Company & Commercial 47 / 4,185
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 362 / 3,761
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Banking 29 / 1,031
Digital Law 22 / 295
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Clinical Negligence 101 / 1,246
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,952
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.2 /5 36 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Reviews praise the firm’s conveyancing and property law expertise, with strengths in remortgage and employment advice noted. Clients value professionalism, responsiveness and clear, timely communication, plus attention to detail, efficiency and proactive case management. The team is described as supportive, friendly and patient—especially with first‑time buyers—and praised for making transactions smoother and less stressful through practical guidance and regular updates.

Responsive
Professional
Efficient
Clear communication
Helpful staff
Attention to detail
Proactive updates
Supportive guidance
Smooth process
Knowledgeable

ReviewSolicitors Review List

Profile image of Andrew Nicholson

Andrew Nicholson

Verified

Helping get me a mortgage

Very professional and very understanding

A representative from Gilson Gray Llp responded to this review

Hi Andrew, thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Richards

David Richards

Housing & Property

Rogue company failed to refund

We were recommended to Gilson Gray by our estate agents. We needed a quick and efficient service to secure the property we had chosen and to this end arranged for a bridging loan. After making initial payments totalling £230 and several email communications regarding the sale they informed us they couldn't act for us due to the bridging loan. We had to engage another firm and start again, wasting the time and effort already spent. After several emails Sam Burrows agreed to a refund and asked for bank details to refund. That was on the 11th December 2025, no payment has been made. To date I have sent several emails asking when payment will be made, also made several phone calls to complaints officer just to be ignored and received no call back. I am now looking to what action to take through the solicitors licensing board to recover my money.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Mortgage

We had great experience with Gilson Gray Llp

from Gilson Gray Llp

Thank you so much for your wonderful review! If you need any further assistance with your mortgage or other legal matters, please don’t hesitate to get in touch.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Juliet

Juliet

Verified

Amazing service

I recently worked with Gilson Gray LLP for a house remortgage, and I couldn’t be happier with the service I received. My main solicitor was Rebecca Shepherd, and I also had the pleasure of dealing with Kirsten and Lizzy during the process. From start to finish, the team was professional, responsive, and genuinely supportive. Rebecca was fantastic she explained every step clearly and made what can often be a stressful process feel seamless and straightforward. She was always approachable and quick to respond to any questions I had, ensuring that I fully understood all the details before moving forward and when she wasn’t available I was promptly referred. Kirsten and Lizzy were equally excellent, keeping communication flowing smoothly and ensuring that all the paperwork and timelines were handled efficiently. Their teamwork and attention to detail gave me complete confidence that everything was in safe hands. What really stood out to me was the personal touch and professionalism the whole team brought to the experience. I would highly recommend Gilson Gray LLP.

Gilson Gray Llp

Thank you for your feedback, Juliet! We are delighted to hear that Rebecca and the team, including Kirsten and Lizzy, made your house remortgage experience feel seamless and straightforward.

0
Collected on: ReviewSolicitor collection source logo
Profile image of robert craig

robert craig

Verified
Housing & Property

mortgage

douglas and rachael have been a great help in me securing my first mortgage as a first time buyer, couldn’t recommend them enough!

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas and Rachael will receive a copy of the feedback, and get the recognition they deserve, thanks again! 

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Carl Lewis

Carl Lewis

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

0
Collected on: Google collection source logo
Profile image of Laura Lusk

Laura Lusk

Laura

Probably the biggest financial outgoing I’ve undertaken on my own and can’t thank Gilson Gray enough for their professional help and advice throughout. Any member of staff I communicated with always returned calls or e-mails and nothing was too much trouble. Thanks so much again for all your help and especially Brooke McCrorie who I very much appreciated simplifying everything legal and keeping me right. From deciding to go with Gilson Gray all was a positive experience from day one through to Brooke’s call first thing on 27th Jan to let me know my keys were awaiting collection! I can genuinely recommend Gilson Gray without hesitation and would contact and use them again in the future. 😊

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Your contact at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!

0
Collected on: Google collection source logo
Profile image of Keith

Keith

Keith

This company were recommended by a mortgage broker and acted for a friend our ours for the purchase of their first property, They started off OK but fell off the cliff in the later stages off the sale!!! Slow, unresponsive and unprofessional!!!! Seem to work against you not for you!!!! Use at your own peril 😞

We note that you are not a client of Gilson Gray and we have not provided you with any services. We recommend that you speak with your own solicitor, agent or representative to share your concerns.

1
Collected on: Google collection source logo
Profile image of Greg

Greg

Greg

I am a mortgage broker, and had recommended Gilson Gray to my client. If only I could turn back time now. Constant delays (took 3 week's to actually start doing anything), struggling to get hold of the case handler. Call back's missed, emails missed and a completion statement sent out with the incorrect amount on, more money requested with no explanation and no amount of additional funds to send on the communication. Seems to be a theme reading the other reviews. If you are looking for a law firm that offers an ounce of customer service, keep on scrolling, this isnt the one for you. I will NEVER recommend Gilson Gray ever again to any of my clients.

1
Collected on: Google collection source logo
Profile image of Emma

Emma

Emma

Ashley Baber is a credit to the profession. Throughout the purchase of our home she was super proactive, impressively responsive, necessarily rational and above all warm and friendly. We would not hesitate in recommending her.

Gilson Gray Llp

Dear Emma, Thank you for your wonderful feedback. We’re delighted that Ashley Baber’s proactive, responsive, and friendly approach made your home purchase a positive experience. Your recommendation is greatly appreciated.

0
Collected on: Google collection source logo

Reviews

4.4 /5 4828 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Reviews praise the firm’s conveyancing and property law expertise, with strengths in remortgage and employment advice noted. Clients value professionalism, responsiveness and clear, timely communication, plus attention to detail, efficiency and proactive case management. The team is described as supportive, friendly and patient—especially with first‑time buyers—and praised for making transactions smoother and less stressful through practical guidance and regular updates.

Responsive
Professional
Efficient
Clear communication
Helpful staff
Attention to detail
Proactive updates
Supportive guidance
Smooth process
Knowledgeable

ReviewSolicitors Review List

Profile image of Katie and Chris

Katie and Chris

Verified

Very Helpful and Great Communication

David Gray was incredibly helpful from initial engagement through to conclusion. Clear, friendly and professional communication and happy to answer any questions we had. Resolved our enquiry very quickly and made it a stress free process with clarity around what work would be carried out and the associated fees. Would highly recommend.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Solicitors review.

Used when purchasing a new house, Gilson have been super helpful and went above and beyond.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Efficient and friendly

We had Douglas's excellent assistance in getting our purchase offer approved. I am thankful for his quick replies to our questions and explaining everything patiently and in a friendly manner.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Review - First Home Purchase

Douglas has been assisting me with purchasing my first home. I had to contact Gilson Gray last minute due to requiring a solicitor on a Saturday, and this company were able to do this without any hesitation. I have managed to have an offer accepted on a house (first first home) and look forward to completing the process with Gilson Gray.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Housing & Property

Great experience, would recommend

Excellent experience, Douglas was incredibly responsive and helpful in facilitating our house offer process. We would recommend.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Thomas Chapman

Thomas Chapman

Thomas

First time buyers, these are the solicitors you want helping you through your first property purchase. I had the lovely experience of having Monika handle the legal affairs regarding my purchase of my first home. Everyone told me that solicitors are infamous for dragging their feet when it comes to moving the process along, but that couldn’t be further from the truth with Monika. She helped the process move faster than original expectation and provided both information & reassurance of what was happening so I was always kept in the loop. The accessibility to ask her questions also made it an easier purchase and Monika did not make me it feel like a chore at all. The highlight moment was when there was a hiccup with the bank when it came to processing my help-to-buy and she managed to speed the process through before the exchange date. If Monika is an example of the company’s work ethic, then they can expect me calling them again for assistance on future properties.

0
Collected on: Google collection source logo
Profile image of Carl Lewis

Carl Lewis

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

0
Collected on: Google collection source logo
Profile image of franics bojczuk

franics bojczuk

franics

Do not use G&G. I was initially quoted a reasonable sum for conveyancing, with them knowing that the purchase was leasehold and required building safety checks. This price raised slightly halfway through conveyancing, then on the day of exchange it was raised by an additional £1,000, then DOUBLED. Knowing the sale would fall through if I failed to pay, I was forced to. This was a no-chain purchase that took over six months to complete, despite instructions asking them to get matters in order weeks in advance. There is also administrative incompetence seemingly throughout the organisation. Wet ink documents weren't checked and had to be resigned right before exchange, inquiries from myself that relied on 3rd parties were asked one week before exchange (risky, as 3rd parties have no requirement to respond in time), despite being asked months in advance, and despite being a first time buyer, no process or documents were actually explained in any meaningful way. Additionally, questions and emails regarding progress and next steps were never clearly answered, or sometimes they were ignored for days. Certainly not worth the sum they demanded on completion. Avoid at all costs.

0
Collected on: Google collection source logo
Profile image of martin parkinson

martin parkinson

martin

I got lucky with sally. Couldn't have wished for better. Would highly recommend.

0
Collected on: Google collection source logo
Profile image of MUWAGUN EMMANUEL

MUWAGUN EMMANUEL

MUWAGUN

We had an excellent experience throughout the conveyancing process from exchange to completion. The team was professional, efficient, and kept us well informed at every stage. Communication was clear and prompt, and any questions or concerns we had were dealt with quickly and thoroughly. The entire process was handled smoothly, making what can often be a stressful experience much more manageable. We particularly appreciated the attention to detail and proactive updates, which gave us confidence that everything was progressing as expected. We would highly recommend their services to anyone buying or selling a property and would not hesitate to use them again in the future. Thank you for all your hard work and support in making the transaction a success. Mr Emmanuel Olamiyo Muwagun and Mrs Oluwaseun Funke Ola-Muwagun

0
Collected on: Google collection source logo

Can This Law Firm Assist You?

Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.

Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.

See availability
Check expertise
Estimate Costs
Clear