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Gilson Gray LLP

4.5 | 28 Reviews 28 Reviews | Company & Commercial
5,207 Total Company Reviews info icon Company & Commercial | info icon 5,207 Total Company Reviews Company & Commercial | info icon 5,207 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

Accepting new clients

2 West Marketgait, Dundee, Angus, DD1 1QN

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The Solicitors Regulation Authority

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
89%
Value for
Money
89%
Success
Rate
89%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.6/5
Value for money 4.5/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
4% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.3/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 58 / 4,779
Commercial Property 79 / 3,673
Wills, Trusts & Probate 374 / 3,802
Dispute Resolution 67 / 1,811
Family Law 272 / 4,225
Banking 15 / 1,033
Company & Commercial 47 / 4,183
Land Law 23 / 1,330
Professional Negligence 67 / 1,297
Child Law 176 / 1,652
Contract Law 122 / 1,433
Corporate Law 84 / 849
Employment 167 / 3,624
Company Law 86 / 974
Compliance Law 26 / 450
Consumer 122 / 4,419
Cybersecurity and Data Protection Law 51 / 894
Debt and Tax Law 74 / 789
Digital Law 19 / 296
Driving offences 67 / 632
Immigration 122 / 2,287
Money & Tax 55 / 1,954
National Insurance Law 40 / 424
Welfare & Benefits 36 / 1,053
Actions against the police 12 / 188
Agriculture 83 / 826
Charities 14 / 768
Clinical Negligence 89 / 1,247
Construction 19 / 854
Crime/ Criminal Defence 102 / 2,155
Defamation Law 27 / 270
Education 21 / 423
Energy & Transport 8 / 510
Energy Law 37 / 359
Equality Law 123 / 1,098
Equity Law 90 / 571
Gambling Law 6 / 75
Government Investigations 29 / 416
Health and Safety Law 83 / 577
Healthcare Law 38 / 358
Human rights 16 / 965
IT & Intellectual Property 30 / 1,113
Information Law 15 / 340
Inheritance Law 107 / 689
Insurance Law 53 / 660
Intellectual Property Law 85 / 627
International Law 31 / 376
Jurisdiction Law 17 / 167
Licensing Law 42 / 504
Medical Law 21 / 190
Notary 38 / 860
Occupational Health Law 74 / 430
Pensions Law 50 / 489
Personal Injury 149 / 2,651
Planning Law 90 / 587
Privacy Law 36 / 514
Regulations 32 / 2,413
Social Law 21 / 225
Sports Law 36 / 304
National 70 / 11,377

Contact & Locations - Gilson Gray LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.5 /5 28 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Gilson Gray is praised for its conveyancing expertise across house sales, purchases, remortgages, equity transfers, wills, powers of attorney, family and employment matters. Clients value the firm’s clear guidance, efficient handling of often complex transactions, and strong attention to detail. The team is consistently described as professional, knowledgeable, responsive and proactive, with excellent communication throughout. Staff are also noted for being friendly, approachable, patient and supportive, taking time to explain processes clearly and keep clients updated, which helps make stressful legal matters feel smooth and straightforward.

Good communication
Prompt responses
Kept updated
Professional service
Helpful advice
Efficient process
Clear explanations
Supportive team
Proactive approach
Stress-free experience

ReviewSolicitors Review List

Profile image of AK

AK

Shuhel Ahmed excellent solicitor

Shuhel dealt with my investment purchase and was so thorough and quick. He had everything sorted and ready within 3 weeks! Highly recommend him, always available for a call as well when I needed him to explain things in more detail.

A representative from Gilson Gray Llp responded to this review

Thank you for your fantastic five-star review and recommendation. It’s wonderful to hear that your investment purchase was handled so efficiently, with everything in place within just three weeks. We pride ourselves on providing clear, accessible guidance, so we’re especially pleased that you felt able to ask questions and receive the support you needed throughout. Thank you for placing your trust in Gilson Gray. Best wishes, Gilson Gray

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David

Verified

Excellent Service!

Working with Douglas and Gilson Grey has been great. Excellent communication throughout and the entire process of purchasing and selling has been made easier by the entire team.

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John Rafferty

Verified
Housing & Property

Excellent service as always

Michael Anderson is our go-to solicitor at Gilson Gray. He is always on the ball and quick to respond - has a great team around him, special mention to Douglas as well who often deals with our transactions.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Michael will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

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Anonymous

Verified
Company & Commercial

Professional services

The services I received from David Gray were knowledgeable, professional, skilful, courteous and timely. It is a testament to a large Legal Firm that services are offered to an extensive range of clients. In my case, this was a relatively small matter but it was very important to me to find the right person and Firm to attend to this. I am very satisfied with the advice received, the communication and the outcome. Thank you very much. I highly recommend Gilson Gray.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Your contact at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!

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Michael

Verified
Company & Commercial

Excellent support and service

After many attempts at finding legal support Gregory and GG were a welcome find. Their communication, rapid understanding of the problem, transparent cost structure and efficient service helped to resolve a long standing (two + years) property issue in under two weeks. Highly recommended!

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Gregory will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

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Other Reviews

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Gideon

Gideon

Utterly usless. Our solicitor cant make contact. Our Buyers cant make contact and our estate agent cant get through. Contracts have been exchanged but no contact since. After being pased to a voicemail box numberous times I managed to make contact only to be told they cant speak to me. My solicitor since tried again and had no success.

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David

David

Dealing with Ben Waters looking to set up new accounts which has been very effective and great communication.

A representative from Gilson Gray Llp responded to this review

Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

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CJ

A client

We have been doing business with Donna Kelly-Gilmour from Gilson Gray for about four years now. She has become a highly valued key person to us and we trust her and the firm with all our business affairs. I highly recommend the well-established and experienced team at Gilson Gray.

A representative from Gilson Gray Llp responded to this review

Thank you for your fantastic feedback! We’re so pleased to hear about your long-standing relationship with Donna Kelly-Gilmour and the trust you’ve placed in her and the Gilson Gray team. It’s an honor to support you with your business affairs, and we truly appreciate your recommendation. We look forward to continuing to work with you for many years to come!

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ian

ian

This is the second transaction that we have entrusted to Sammy and her team at Gilson Gray. We have had an excellent service, despite a number of troublesome issues to over come.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded, not just once but twice! Thank you again for sharing your comments, we’ll pass this on to Sammy and her team.

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Craig

Craig

Firstly I am 49, a business man and this is the first review I have ever left. Please be very cautious when considering this firm, I was over charged/ripped off for a very simple Co. name change on a document previously produced by GG to the tune of over £2k , when queried got zero response or even an attempt at justifying the hours charged. Grudgingly paid the bill to be invoiced three weeks later for interest of £52 and a late payment charge of £720.over the course I replied to every email within hours reassuring I would pay but needed an explanation which was ignored constantly, the only attempted being made finally by credit control months later but still no justification of how it takes over 10 hours to change one name on a document the size of one A4 sheet of paper. I have had a blue chip credit status all my life, I would sincerely stay away from this company. there service and advice is mediocre to slow with the fee scale of a top end practice.

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Reviews

4.4 /5 5207 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Gilson Gray is praised for its conveyancing expertise across house sales, purchases, remortgages, equity transfers, wills, powers of attorney, family and employment matters. Clients value the firm’s clear guidance, efficient handling of often complex transactions, and strong attention to detail. The team is consistently described as professional, knowledgeable, responsive and proactive, with excellent communication throughout. Staff are also noted for being friendly, approachable, patient and supportive, taking time to explain processes clearly and keep clients updated, which helps make stressful legal matters feel smooth and straightforward.

Good communication
Prompt responses
Kept updated
Professional service
Helpful advice
Efficient process
Clear explanations
Supportive team
Proactive approach
Stress-free experience

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Great service

Douglas has been very prompt and helpful with our home purchase journey so far, we got our offer accepted and I’m sure he will help see it completion now. Thank you so much

0
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Anonymous

Verified

conveyancing

answered all my questions and got the ball rolling quickly

0
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Profile image of Zabrina Boulton-Lear

Zabrina Boulton-Lear

Verified

Great, professional and reassuring service

Michaela and the team have been absolutely outstanding throughout our sale and purchase. What could have been a stressful process was made genuinely smooth and straightforward thanks to their clear communication, efficiency, and calm guidance at every stage. Michaela in particular has been amazing: always proactive, always reassuring, and always one step ahead. She kept everything moving, explained things in a way that made sense, and made us feel completely supported from start to finish. We’re so grateful for all their hard work and wouldn’t hesitate to recommend them to anyone looking for a solicitor who truly goes above and beyond.

A representative from Gilson Gray Llp responded to this review

Thank you, Zabrina, for your lovely review. We’re so pleased to hear that Michaela and the team helped make your sale and purchase feel smooth and straightforward. Clear communication and reassuring guidance can make such a difference during what can otherwise be a stressful process. Thank you for choosing Gilson Gray, and we wish you all the best in your new home. Best wishes, Gilson Gray

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Gareth Glyn

Exceptional service - highly recommended

I cannot recommend Gilson Gray highly enough, and in particular Ashley Baber, who was absolutely fantastic throughout my conveyancing process. I was dealing with some very difficult circumstances at the time and had an extremely short timeframe in which I needed to complete the sale. At the outset, I genuinely didn’t think it would be possible , but I completely underestimated Ashley’s expertise, determination and ability to get things done. From start to finish, Ashley was incredibly attentive. Her communication was exceptional and she consistently kept me informed of progress. What I particularly appreciated was her ability to clearly explain any risks, potential issues and realistic outcomes as we went along. This allowed me to make informed decisions and manage anything I needed to do at my end quickly and effectively. I’ll admit that choosing Gilson Gray felt like a bit of a risk initially, as I had previously used another firm that I knew and which was more cost-effective. However, I can say without hesitation that I made absolutely the right decision. The level of service I received was worth every penny, and I feel incredibly fortunate that Ashley was assigned to my case. During what was already a very difficult and stressful period for me personally, having someone so professional, responsive and dependable handling the conveyancing made an enormous difference. Ashley went above and beyond my expectations and somehow helped achieve something that, at the beginning, I really wasn’t sure was possible. I genuinely could not have been happier with the service I received from Ashley and Gilson Gray. My only regret is that it has taken me this long to write the review, for which I can only apologise! Thank you, Ashley, for everything you did. An absolutely outstanding service from start to finish, and I would have no hesitation whatsoever in recommending both Ashley and Gilson Gray.

A representative from Gilson Gray Llp responded to this review

Thank you, Gareth, for such a thoughtful review and recommendation. We’re so pleased to hear that Ashley was able to provide the support and guidance you needed throughout your conveyancing, particularly during what sounds like a challenging time. Having someone responsive, understanding and focused on keeping things moving can make a real difference when circumstances are difficult. Thank you for placing your trust in Gilson Gray. We really appreciate your kind words and wish you all the very best for the future. Best wishes, Gilson Gray

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Dariusz

Verified

Excellent Service and Communication

We have been very happy with the service from our solicitor. Communication has been excellent throughout, with quick responses and clear, helpful advice whenever we have had questions. They have been very efficient and swift in dealing with documentation, making the whole process feel much easier and less stressful. Highly recommended!

A representative from Gilson Gray Llp responded to this review

Thank you, Dariusz, for your wonderful review and recommendation. We’re delighted to hear that the clear communication, helpful advice, and efficient service you received helped make the process easier and less stressful. Providing our clients with a smooth and supportive experience is exactly what we aim for. Thank you for choosing Gilson Gray. Best wishes, Gilson Gray

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Other Reviews

Profile image of Sarah Nattrass

Sarah Nattrass

Sarah

Professional service , always polite and helpful when contacted. Once information was available to be shared it was, however a little frustrating that the sale took longer than expected due to my buyers solicitors, however the process would have been less frustrating if more regular contact had been made to inform me of such. Overall a positive service.

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Dennis Finke

Dennis

I found that Gilson Gray were very efficient in all aspects of my house purchase. From start to finish I was kept up to date with what was happening and what was needed. Any problems was dealt with and nothing was too much bother for them to sort or work around. I would have no hesitation in recommending them to anyone who is buying a house. Well done to you.

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Nick Francis

Nick

Great service

Thank you, Nick for your five-star review. We’re so pleased to hear you were happy with the service you received. We really appreciate you taking the time to leave us your feedback. Best wishes, Gilson Gray

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Profile image of Hannah Bub

Hannah Bub

Hannah

Great customer service

Hi Hannah, Thank you for your five-star review. We’re so pleased to hear you had a great experience with Gilson Gray and were happy with the service you received. We really appreciate you taking the time to leave us your feedback. Best wishes, Gilson Gray

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Michael Aylward

Michael

They are a great team, thank you for your amazing service!

Hi Michael, We’re delighted to hear you had a great experience with the team and were so pleased with the service you received. We really appreciate your kind words and your support. Best wishes, Gilson Gray

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