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Gilson Gray LLP

4.3 | 34 Reviews 34 Reviews | Restructuring Processes
4,814 Total Company Reviews info icon Restructuring Processes | info icon 4,814 Total Company Reviews Restructuring Processes | info icon 4,814 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

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2 West Marketgait, Dundee, Angus, DD1 1QN

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.3
Excellent
85%
Value for
Money
82%
Success
Rate
82%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.2/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Land Law 9 / 1,321
Family Law 261 / 4,221
Insurance Law 54 / 663
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Company & Commercial 47 / 4,185
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 361 / 3,760
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Digital Law 22 / 295
Banking 29 / 1,031
Employment 174 / 3,621
Inheritance Law 88 / 676
Agriculture 83 / 819
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Equity Law 75 / 570
Money & Tax 84 / 1,951
Clinical Negligence 101 / 1,246
Immigration 109 / 2,281
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.3 /5 34 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Steven,

Steven,

Verified
Housing & Property

8B Sunnyside, Doncaster, DN3 2QA

Good service overall, the only thing I have to point out is contacting the solicitors, emails not getting replied to for two days and phone call going into a queue.

Gilson Gray Llp

Thank you for your feedback, Steven. We’re glad to hear you were happy with the overall service. We also appreciate your honesty regarding delays in email responses and phone call queues—your comments are valuable, and we’ll use them to improve our communication moving forward. Kind regards, Gilson Gray Llp

0
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Christine MacLeod

Verified

Solicitor review

Excellent user friendly service with quick response when required.

0
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Anonymous

Verified

Professional and Supportive Solicitor Experience

Douglas was incredibly responsive and always quick to act on any questions or issues we had. He made the house buying process straightforward. Highly recommend his service and the team at Gilson Gray!

0
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Scott Davidson

Verified
Housing & Property

Great choice for solicitors

Doug was great. Very friendly and easy to talk with. Any issues I had he was quick to explain. All round great service

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

0
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Anonymous

Verified

Good

Generally good, a bit confusing when changing solicitors constantly.

A representative from Gilson Gray Llp responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

Profile image of Karen

Karen

Housing & Property

Karen

So happy with our solicitors kept us informed at each stage and very friendly too. Would highly recommend using them. Thankyou to Jehnnaise in particular and all the team.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

0
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Raymond

Raymond

Gilson Gray LLP solicitors were recommended to us in 2024 and we have successfully sold a few properties already. Alana Arthur has been great and very helpful along the way .Always kept up to date with any progress quickly throughout . Highly recommended for both service and friendly communication.

A representative from Gilson Gray Llp responded to this review

Dear Raymond, Thank you for your wonderful feedback! We're thrilled to hear about your successful property sales with Gilson Gray LLP and that Alana provided such helpful and efficient support throughout. Keeping clients updated and delivering friendly communication is so important to us, and we’re delighted we could meet your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future.

0
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J

A client

David Alexander and team provided me with excellent advice during our company restructure. The team made what I thought was going to be an incredibly stressful process, very simple and kept me at ease throughout. I cannot thank and recommend them enough!

A representative from Gilson Gray Llp responded to this review

Thank you for your wonderful feedback! We're so glad David Alexander and the team could make your company restructure process simple and stress-free. It’s great to hear we were able to keep you at ease throughout. We truly appreciate your recommendation and are here to help whenever you need us!

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Profile image of Ben

Ben

Ben

Good luck even getting hold of anyone at this company. I think you could train to be a solicitor in the time they take to respond. They are being chased daily by myself my estate agent my buyer and my solicitors and get no respones from emails phone calls or messages. I am writing this review now as I am on hold to them currently at 15 minutes and that's not the first time this week.

A representative from Gilson Gray Llp responded to this review

Thank you for your feedback. We apologise for any frustration you may have experienced, particularly regarding the recent communication issues. We will pass your comments to Gary Tyman (Head of Conveyancing) and Cherie McBean (Partner in Conveyancing). If you would like to discuss your concerns further, please contact gary.tyman@gilsongray.com or cherie.mcbean@gilsongray.com.

0
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Profile image of Megan

Megan

Megan

Completely incompetent solicitors who are rude , lazy, lie and ignore all communication . Don’t get yourself involved with this company as once your to far down the line it’s too late to change.

A representative from Gilson Gray Llp responded to this review

Thank you for your feedback. We apologise for any frustration you may have experienced, particularly regarding the recent communication issues. We will pass your comments to Gary Tyman (Head of Conveyancing) and Cherie McBean (Partner in Conveyancing). If you would like to discuss your concerns further, please contact gary.tyman@gilsongray.com or cherie.mcbean@gilsongray.com.

0
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Reviews

4.4 /5 4814 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Property Purchase

Douglas was a brilliant support throughout the property buying process. He provided great advice, prompt offers and has given a lot of guidance once an offer was accepted.

0
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Mrs Rachel Melee

Verified
Housing & Property

Securing a new property

It has been efficient and communication has been consistent by all involved.

0
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Profile image of Craig

Craig

Verified

Property purchase

I recently purchased a property with the assistance from Douglas at Gilson Grey. He kept me well informed at every step of buying process and I felt well supported.

0
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Profile image of Adrian

Adrian

Verified

Very Pleased First Time House Buyer

As a first time buyer, I had a lot to learn fast. Gilson Gray were fantastic. They did exactly what they said they would. Friendly, efficient, and professional service. Always answered my queries in a timely manner and were very knowledgeable. I highly reccomend them and will be using them for a future legal needs I have.

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Profile image of Neil

Neil

Verified

Recomend

All went smoothly, initially did had some reservations about not using a local solicitors that I could pop into, but all went really well, Rachel who dealt with my flat purchase was really good. Thank you

0
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Other Reviews

Profile image of Dave

Dave

Dave

A professional service, Thank you Hannah and all of your team.

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Ashley S

Ashley

Buying / selling with Gilson Gray has been such an easy process . All the team have been so helpful and professional throughout the journey and I would highly recommend to anyone for the future

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Nicky

Nicky

Excellent service, would definitely recommend, thank you very much Danni for all your help!

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Chris Ellery

Chris

We received a professional service from Gilson Gray for our house move. Responses to our communications were usually quick. Requirements for signatures, documents and monies were explained well and commuincated in a timely manner. Overall we had a good experience with Gilson Gray during our rather long and frequently stressful move.

0
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unknownspeciman

unknownspeciman

Kept me updated and would call me to confirm was approachable thoroughtout my purchase

0
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