Consumer Problems
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4,806 Total Company Reviews
Consumer Problems
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4,806 Total Company Reviews
2 West Marketgait, Dundee, Angus, DD1 1QN
Accepting new clients
2 West Marketgait, Dundee, Angus, DD1 1QN
Regulated by:
The Solicitors Regulation Authority
Regulator ID:
See availability
Expertise
Costs
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Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gilson Gray LLP are accredited by
At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.
The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
2 West Marketgait, Dundee, Angus, DD1 1QN
What clients say about Gilson Gray LLP
Clients praise the firm for conveyancing and property sales/purchases, remortgage and employment law expertise. Reviews highlight efficient, professional and detail‑focused handling, clear practical advice, competitive quotes and reliable outcomes. Valued soft skills include prompt, friendly and reassuring communication, patience, proactivity, accessibility via phone/email and helpful explanations in plain language. Many clients commend supportive case management, strong organisation, timely updates through an online portal and a calming, trustworthy manner that reduces stress during complex transactions.
This review was submitted by a verified client of Gilson Gray Llp.
Good and straightforward easy to deal with.
We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.
This review was submitted by a verified client of Gilson Gray Llp.
Our final solicitor Douglas Hardwick was a clear communicator and a calm head, which goes a long way for first time buyers.
Hi Andrew, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Our tean at Gilson Gray will receive a copy of the feedback, and get the recognition they deserve, thanks again!
This review was submitted by a verified client of Gilson Gray Llp.
I have just started my buying/selling journey so its hard to say how the solicitors will fair, as I said so far so good.
Thank you for your feedback! We are pleased that everything is off to a positive start. We look forward to supporting you throughout the rest of your buying and selling journey.
This review was submitted by a verified client of Gilson Gray Llp.
Excellent service. Acted very promptly on our behalf.
Thank you so much for your wonderful review and for taking the time to share your experience.
This review was submitted by a verified client of Gilson Gray Llp.
Poor communication, slow to respond and really unhelpful
Good and efficient service. Does exactly what it says on the tin.
Brilliant and efficient service
Thank you for your feedback! We are delighted to hear that you found our service both brilliant and efficient. Providing a high-quality, streamlined experience is always our goal, and we truly appreciate you taking the time to share your positive experience.
The reply from Gilson Grey too there clients unhappy service is unbelievable. Not taken any ownership of the terrible services they have given. Please think twice about using this company. And yes your poor service has crossed my path. Lost an onward purchase due to the lack of interest in response to emails and enquiries....
If I could give less than one star I would,my buyer is going to be homeless as he made the mistake of using this company,they ignore emails didn't do their job and queried something in November which should have been dealt with in August, I will have to put the house back on the market depriving a family of their new home due to only what can be called complete incompetence, I suggest that this company tries to remember that it's people's lives and not just a job, they should hang their heads in shame and cease trading as they do not provide the service they advertise
Terrible experience buying my home. Almost became homeless because they took so long and my conveyancer shouted at me on the phone when I requested she keep me updated with what was happening. I made a complaint and never received any response
What clients say about Gilson Gray LLP
Clients praise the firm for conveyancing and property sales/purchases, remortgage and employment law expertise. Reviews highlight efficient, professional and detail‑focused handling, clear practical advice, competitive quotes and reliable outcomes. Valued soft skills include prompt, friendly and reassuring communication, patience, proactivity, accessibility via phone/email and helpful explanations in plain language. Many clients commend supportive case management, strong organisation, timely updates through an online portal and a calming, trustworthy manner that reduces stress during complex transactions.
This review was submitted by a verified client of Gilson Gray Llp.
I recently purchased a property with the assistance from Douglas at Gilson Grey. He kept me well informed at every step of buying process and I felt well supported.
This review was submitted by a verified client of Gilson Gray Llp.
As a first time buyer, I had a lot to learn fast. Gilson Gray were fantastic. They did exactly what they said they would. Friendly, efficient, and professional service. Always answered my queries in a timely manner and were very knowledgeable. I highly reccomend them and will be using them for a future legal needs I have.
This review was submitted by a verified client of Gilson Gray Llp.
All went smoothly, initially did had some reservations about not using a local solicitors that I could pop into, but all went really well, Rachel who dealt with my flat purchase was really good. Thank you
This review was submitted by a verified client of Gilson Gray Llp.
Pleasure to deal with. Very knowledgeable and helpful
This review was submitted by a verified client of Gilson Gray Llp.
The staff were friendly, helpful and professional. Things were explained in clear English that even I could understand. Very pleased and impressed.
Good and efficient service. Does exactly what it says on the tin.
Ellie was our case handler. Honestly we cannot thank her enough for helping out as much as she did. It’s been just under 13 weeks since we had the offer accepted so completion has been very speedy. Ellie responded to us in great time that being via email or by calling her. We are first time buyers so this is all new to us, nothing we asked Ellie ever seemed like we were asking stupid questions she made us feel comfortable and secure. Thank you so much Ellie.
Great service!
Gilson Grey managed both the sale of our old property and the purchase of our new property it was great having both under the same roof.They kept us informed about everthing both through the online portal and personal telephone calls, they were always avaiable to answer any questions wether trivial or not. We would highly recomend Gilson Gray for your conveyencing needs
We recently used Gilson Gray for both the sale and purchase of our home and couldn’t be happier with the service we received. Heather was professional, efficient, and kept everything moving smoothly throughout the process. Communication was excellent, and she was always on hand to answer any questions we had. We would 100% recommend Heather to anyone looking for a reliable and knowledgeable solicitor and would be more than happy to use her services again in the future. Thank you for making what can be a stressful process so much easier.
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