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Gilson Gray LLP

3.5 | 128 Reviews 128 Reviews | Completion Statement
4,809 Total Company Reviews info icon Completion Statement | info icon 4,809 Total Company Reviews Completion Statement | info icon 4,809 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

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2 West Marketgait, Dundee, Angus, DD1 1QN

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

3.5
Very Good
69%
Value for
Money
66%
Success
Rate
65%
Would
Recommend
Communication 3.5/5
Initial Impressions 3.5/5
Approachability 3.5/5
Documentation Accuracy 3.5/5
Legal Knowledge 3.5/5
Value for money 3.5/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Land Law 9 / 1,321
Insurance Law 54 / 663
Family Law 261 / 4,221
Contract Law 109 / 1,427
Professional Negligence 65 / 1,297
Company & Commercial 47 / 4,185
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Wills, Trusts & Probate 361 / 3,760
Consumer 144 / 4,416
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Digital Law 22 / 295
Company Law 88 / 969
Banking 29 / 1,031
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,951
Planning Law 61 / 585
Clinical Negligence 101 / 1,246
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Government Investigations 28 / 417
Driving offences 64 / 623
Energy Law 35 / 359
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Welfare & Benefits 51 / 1,049
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
Medical Law 17 / 188
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

3.5 /5 128 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Andrew Nicholson

Andrew Nicholson

Verified

Helping get me a mortgage

Very professional and very understanding

A representative from Gilson Gray Llp responded to this review

Hi Andrew, thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Anonymous

Verified

Experience

Good and straightforward easy to deal with.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

0
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Anonymous

Verified
Housing & Property

So Far So Good

I have just started my buying/selling journey so its hard to say how the solicitors will fair, as I said so far so good.

from Gilson Gray Llp

Thank you for your feedback! We are pleased that everything is off to a positive start. We look forward to supporting you throughout the rest of your buying and selling journey.

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Ian McIntyre

Verified
Housing & Property

Offer for new home

Gilson Gray were recommended by my mortgage broker to handle my formal offer on a new property. Douglas Hardwick guided me through the process which felt seamless. I would recommend this company to others.

from Gilson Gray Llp

Thank you for your feedback. We are pleased that Douglas made the process feel seamless. It is gratifying to know you were happy with the service, and we appreciate your recommendation. We will ensure your comments are shared with Douglas and the team.

0
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Anonymous

Verified

Mortgage

We had great experience with Gilson Gray Llp

from Gilson Gray Llp

Thank you so much for your wonderful review! If you need any further assistance with your mortgage or other legal matters, please don’t hesitate to get in touch.

0
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Other Reviews

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Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

0
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Mike Burnett

Mike

Sharon at Gilson Gray was a great help in doing this conveyance for the sale of my property. She made it very easy and smooth and kept me informed st all times. A lovely lady who spoke in layman’s terms and made it all simple for me to understand. I would receive them.

A representative from Gilson Gray Llp responded to this review

Hi Mike, our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Sharon will receive a copy of the feedback, and get the recognition she deserves, thanks again! 

0
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marissa worthington

marissa

My experience with this firm during the purchase of my first home was extremely disappointing, and I would not recommend their services. Communication was consistently poor throughout. I had to arrange the only two phone calls we ever had, and every small enquiry required me to chase multiple times - often five or more - just to get a basic update. Considering there was no chain on either side, the purchase should have been straightforward, yet it dragged on for nearly four months purely due to their lack of communication and inefficiency. The final week was particularly chaotic. Despite having an agreed completion date, I was only informed two days beforehand that they had not received two documents requiring signature, witnessing, and posting. This unnecessarily delayed completion. While I accept that I should have kept track of what remained outstanding, it is completely unacceptable for them to confirm a completion date and then suddenly realise they were missing two crucial documents. As a first-time buyer, this was supposed to be an exciting milestone, but instead it became an incredibly stressful process. Their disorganisation and unresponsiveness took away the initial joy of buying my first home, turning what should have felt like a huge achievement into a source of constant frustration. I understand that many people struggle with solicitors during the conveyancing process, but this was beyond the usual delays or slow responses - it was consistently unprofessional. Based on my experience, I highly recommend not using this firm, unless you want to endure 4 months from hell.

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Robert “GamingxFreakx82”

Robert

Had offer accepted boxing day 2025 and still waiting from these solicitors to get the contract pack emailed over to purchasing solicitors. Been 4 months and still waiting. DONT RECOMMEND!!!!!! DO NOT USE THESE AS YOUR CONVEYANCING SOLICITORS !!!!!!!!!

1
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Wendy Hutton

Wendy

Where do I begin it was a terrible service from start to finish. Mortgage broker emailed for an update, Sam stated it was not a client. When I emailed him to correct him I had no apology. There was no consistent information and the information given was contradictory. I had to rely on my buyers solicitor to give me updates. On the day of completion I was sent a bill that needed to be paid before completion which was a complete surprise to me as Sam had never told me that there were additional costs that would need to be paid before completion. This essentially left me homeless for about 6 hours as I had completed on the sale of my home.

1
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Reviews

4.4 /5 4809 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Craig

Craig

Verified

Property purchase

I recently purchased a property with the assistance from Douglas at Gilson Grey. He kept me well informed at every step of buying process and I felt well supported.

0
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Adrian

Verified

Very Pleased First Time House Buyer

As a first time buyer, I had a lot to learn fast. Gilson Gray were fantastic. They did exactly what they said they would. Friendly, efficient, and professional service. Always answered my queries in a timely manner and were very knowledgeable. I highly reccomend them and will be using them for a future legal needs I have.

0
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Profile image of Neil

Neil

Verified

Recomend

All went smoothly, initially did had some reservations about not using a local solicitors that I could pop into, but all went really well, Rachel who dealt with my flat purchase was really good. Thank you

0
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Anonymous

Verified

Review

Pleasure to deal with. Very knowledgeable and helpful

0
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Anonymous

Verified

M. Hall

The staff were friendly, helpful and professional. Things were explained in clear English that even I could understand. Very pleased and impressed.

0
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Other Reviews

Profile image of Chris Ellery

Chris Ellery

Chris

We received a professional service from Gilson Gray for our house move. Responses to our communications were usually quick. Requirements for signatures, documents and monies were explained well and commuincated in a timely manner. Overall we had a good experience with Gilson Gray during our rather long and frequently stressful move.

0
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unknownspeciman

unknownspeciman

Kept me updated and would call me to confirm was approachable thoroughtout my purchase

0
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Gary Beharrell

Gary

Good and efficient service. Does exactly what it says on the tin.

0
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Imogen Race

Imogen

Ellie was our case handler. Honestly we cannot thank her enough for helping out as much as she did. It’s been just under 13 weeks since we had the offer accepted so completion has been very speedy. Ellie responded to us in great time that being via email or by calling her. We are first time buyers so this is all new to us, nothing we asked Ellie ever seemed like we were asking stupid questions she made us feel comfortable and secure. Thank you so much Ellie.

0
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Richard Ballard

Richard

Great service!

0
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