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Gilson Gray LLP

4.1 | 116 Reviews 116 Reviews | Collaborative Separation
4,809 Total Company Reviews info icon Collaborative Separation | info icon 4,809 Total Company Reviews Collaborative Separation | info icon 4,809 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

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2 West Marketgait, Dundee, Angus, DD1 1QN

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.1
Excellent
80%
Value for
Money
78%
Success
Rate
77%
Would
Recommend
Communication 4.0/5
Initial Impressions 4.1/5
Approachability 4.1/5
Documentation Accuracy 4.1/5
Legal Knowledge 4.1/5
Value for money 4.0/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Land Law 9 / 1,321
Insurance Law 54 / 663
Family Law 261 / 4,221
Contract Law 109 / 1,427
Professional Negligence 65 / 1,297
Company & Commercial 47 / 4,185
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Wills, Trusts & Probate 361 / 3,760
Consumer 144 / 4,416
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Digital Law 22 / 295
Company Law 88 / 969
Banking 29 / 1,031
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,951
Planning Law 61 / 585
Clinical Negligence 101 / 1,246
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Government Investigations 28 / 417
Driving offences 64 / 623
Energy Law 35 / 359
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Welfare & Benefits 51 / 1,049
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
Medical Law 17 / 188
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.1 /5 116 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Experience

Good and straightforward easy to deal with.

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

0
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Ekaterina Gramadnikova

Verified
Housing & Property

Having great experience working with Douglas at Gilson Grey

Douglas has been supper responsive and helpful since we first got in touch. He was patient with us in changing strategies for property search and purchase. Always replying in timely manner and keep us updated on every step of the process! Highly recommend Gilson Grey Solicitors!

from Gilson Gray Llp

Thank you, Ekaterina. We are delighted to hear you had such a great experience working with Douglas. It is wonderful to know he was so patient and responsive while your strategies evolved

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Sonam

Verified

“Quick, Easy and Stress-Free Process

Great experience.I’d definitely recommend Douglas Hardwick to anyone looking for a reliable and responsive solicitor.

A representative from Gilson Gray Llp responded to this review

Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Rebecca Cameron

Verified

Review

I have had an offer accepted and have chosen Douglas from Gilson Gray as my Solicitor. So far Douglas has been very helpful and has answered any questions I may have in a very efficient manner. I have really appreciated his support with the process.

from Gilson Gray Llp

Thank you so much for your wonderful feedback. I’m delighted to hear that your offer has been accepted. We truly appreciate you taking the time to share your experience and are pleased Doug has made the process easier for you.

0
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Anonymous

Verified

Gilson Gray Review

Although we did proceed with Gilson Gray solicitors, Douglas was very helpful in ensuring we fully understood our quote and was on hand to help with anything.

from Gilson Gray Llp

Thank you for your review. We are delighted to hear that Douglas was helpful in ensuring you fully understood your quote.

0
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Other Reviews

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Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

0
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Ikra

Ikra

I had a poor experience with Gilson Gray Solicitors (Lincoln) during my property purchase. Communication was consistently unreliable, with unanswered emails and calls, and my case was passed between staff without clear explanation. At the final stage, I was unexpectedly asked to make an additional payment without justification and felt pressured to do so to avoid delaying completion. Instructions around payments and authorisation were inconsistent and confusing, causing unnecessary stress. Overall, the service was disorganised and fell well below expected professional standards.

Thank you Ikra, for taking the time to provide feedback on your recent experience. I am sorry to hear that you were not satisfied with the level of service you were provided with. Unfortunately I have been unable to locate your transaction using the details provided. Please do reach out to your point of contact at Gilson Gray should you wish to discuss your concerns further. Best wishes, Team Gilson Gray.

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Laura Bartlett

Laura

Absolutely shocking company. How they are still going I will never know. They are absolutely useless. Cause numerous of unnecessary delays, unable to get hold of anyone, makes way too many mistakes, the cases get past to loads of different people and even the management cannot get things right and they also tell way too many lies. If estate agents send you to this company RUN AWAY and do not get sucked in by this useless firm. AVOID AVOID AVOID!

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Alan Clarke

Alan

Rachel was courteous and professional at all times. The process appeared to get a little bogged down at times but on reflection was hindered by public holidays. The Redbrick Solutions portal was also confusing and could be better presented, but overall a very positive experience.

from Gilson Gray Llp

Thank you for your kind feedback, Alan. We're glad Rachel was courteous and professional throughout, and we appreciate your patience when the process slowed — public holidays can sometimes cause delays. We've noted your comments about the Redbrick Solutions portal being confusing and will pass that on so it can be improved. Overall we're pleased you had a very positive experience and that you’re satisfied with the service. Thank you for recommending us.

0
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Greg

Greg

I am a mortgage broker, and had recommended Gilson Gray to my client. If only I could turn back time now. Constant delays (took 3 week's to actually start doing anything), struggling to get hold of the case handler. Call back's missed, emails missed and a completion statement sent out with the incorrect amount on, more money requested with no explanation and no amount of additional funds to send on the communication. Seems to be a theme reading the other reviews. If you are looking for a law firm that offers an ounce of customer service, keep on scrolling, this isnt the one for you. I will NEVER recommend Gilson Gray ever again to any of my clients.

1
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Reviews

4.4 /5 4809 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Specialist in residential conveyancing, property sales/purchases, remortgages and employment law, the firm is praised for clear, timely communication, efficient processes and strong technical knowledge. Clients value responsiveness, professionalism and attention to detail, plus calm, practical guidance for first‑time buyers. Helpful, approachable case handlers provide reassurance, patience and plain‑English explanations. Reviewers highlight proactive updates, supportive handholding through stressful transactions and a user‑friendly online portal, making complex moves feel straightforward and well managed.

quick responses
clear communication
kept updated
friendly staff
professional service
efficient process
helpful guidance
knowledgeable team
timely completion
supportive approach

ReviewSolicitors Review List

Profile image of Craig

Craig

Verified

Property purchase

I recently purchased a property with the assistance from Douglas at Gilson Grey. He kept me well informed at every step of buying process and I felt well supported.

0
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Adrian

Verified

Very Pleased First Time House Buyer

As a first time buyer, I had a lot to learn fast. Gilson Gray were fantastic. They did exactly what they said they would. Friendly, efficient, and professional service. Always answered my queries in a timely manner and were very knowledgeable. I highly reccomend them and will be using them for a future legal needs I have.

0
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Profile image of Neil

Neil

Verified

Recomend

All went smoothly, initially did had some reservations about not using a local solicitors that I could pop into, but all went really well, Rachel who dealt with my flat purchase was really good. Thank you

0
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Anonymous

Verified

Review

Pleasure to deal with. Very knowledgeable and helpful

0
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Anonymous

Verified

M. Hall

The staff were friendly, helpful and professional. Things were explained in clear English that even I could understand. Very pleased and impressed.

0
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Other Reviews

Profile image of Chris Ellery

Chris Ellery

Chris

We received a professional service from Gilson Gray for our house move. Responses to our communications were usually quick. Requirements for signatures, documents and monies were explained well and commuincated in a timely manner. Overall we had a good experience with Gilson Gray during our rather long and frequently stressful move.

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unknownspeciman

unknownspeciman

Kept me updated and would call me to confirm was approachable thoroughtout my purchase

0
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Gary Beharrell

Gary

Good and efficient service. Does exactly what it says on the tin.

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Imogen Race

Imogen

Ellie was our case handler. Honestly we cannot thank her enough for helping out as much as she did. It’s been just under 13 weeks since we had the offer accepted so completion has been very speedy. Ellie responded to us in great time that being via email or by calling her. We are first time buyers so this is all new to us, nothing we asked Ellie ever seemed like we were asking stupid questions she made us feel comfortable and secure. Thank you so much Ellie.

0
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Richard Ballard

Richard

Great service!

0
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