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Gilson Gray LLP

4.5 | 2635 Reviews 2,635 Reviews | Lease Variations
4,831 Total Company Reviews info icon Lease Variations | info icon 4,831 Total Company Reviews Lease Variations | info icon 4,831 Total Company Reviews

2 West Marketgait, Dundee, Angus, DD1 1QN

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2 West Marketgait, Dundee, Angus, DD1 1QN

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.5
Excellent
88%
Value for
Money
89%
Success
Rate
88%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.4/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Family Law 261 / 4,221
Land Law 9 / 1,321
Insurance Law 54 / 663
Company & Commercial 47 / 4,185
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 362 / 3,761
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Banking 29 / 1,031
Digital Law 22 / 295
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Clinical Negligence 101 / 1,246
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,952
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

2 West Marketgait, Dundee, Angus, DD1 1QN

Reviews

4.5 /5 2635 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Reviews praise the firm’s conveyancing and property law expertise, with strengths in remortgage and employment advice noted. Clients value professionalism, responsiveness and clear, timely communication, plus attention to detail, efficiency and proactive case management. The team is described as supportive, friendly and patient—especially with first‑time buyers—and praised for making transactions smoother and less stressful through practical guidance and regular updates.

Responsive
Professional
Efficient
Clear communication
Helpful staff
Attention to detail
Proactive updates
Supportive guidance
Smooth process
Knowledgeable

ReviewSolicitors Review List

Profile image of Katie and Chris

Katie and Chris

Verified

Very Helpful and Great Communication

David Gray was incredibly helpful from initial engagement through to conclusion. Clear, friendly and professional communication and happy to answer any questions we had. Resolved our enquiry very quickly and made it a stress free process with clarity around what work would be carried out and the associated fees. Would highly recommend.

A representative from Gilson Gray Llp responded to this review

Thank you Katie and Chris for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We are delighted to hear that your experience with David Gray was positive from start to finish and that you would recommend our services. If there is anything further we can do to assist you, please contact us.

0
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Anonymous

Verified

Review - First Home Purchase

Douglas has been assisting me with purchasing my first home. I had to contact Gilson Gray last minute due to requiring a solicitor on a Saturday, and this company were able to do this without any hesitation. I have managed to have an offer accepted on a house (first first home) and look forward to completing the process with Gilson Gray.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas will receive a copy of the feedback, and get the recognition he deserves, thanks again!

0
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Anonymous

Verified
Housing & Property

Great experience, would recommend

Excellent experience, Douglas was incredibly responsive and helpful in facilitating our house offer process. We would recommend.

A representative from Gilson Gray Llp responded to this review

Our clients are at the heart of everything we do, and we are thrilled that you have had such a positive experience with Gilson Gray. Douglas will receive a copy of the feedback, and get the recognition he deserves, thanks again! 

0
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Anonymous

Verified
Housing & Property

1st contact with Gilson Gray

Following my daughters positive experience with Gilson Gray purchasing her house I had no hesitation in using them for my current house sale and proposed new house purchase.

A representative from Gilson Gray Llp responded to this review

Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Anonymous

Verified
Housing & Property

Efficient and friendly

Very efficient timely responses would give me a call to update

A representative from Gilson Gray Llp responded to this review

We strive to provide a world-class service, we’re glad to hear we succeeded! Thank you again for sharing your comments, we’ll let our team know.

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Other Reviews

Profile image of Thomas Chapman

Thomas Chapman

Thomas

First time buyers, these are the solicitors you want helping you through your first property purchase. I had the lovely experience of having Monika handle the legal affairs regarding my purchase of my first home. Everyone told me that solicitors are infamous for dragging their feet when it comes to moving the process along, but that couldn’t be further from the truth with Monika. She helped the process move faster than original expectation and provided both information & reassurance of what was happening so I was always kept in the loop. The accessibility to ask her questions also made it an easier purchase and Monika did not make me it feel like a chore at all. The highlight moment was when there was a hiccup with the bank when it came to processing my help-to-buy and she managed to speed the process through before the exchange date. If Monika is an example of the company’s work ethic, then they can expect me calling them again for assistance on future properties.

A representative from Gilson Gray Llp responded to this review

Hi Thomas Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience with your first property purchase, and that Monika was able to support you throughout the process. We really appreciate you taking the time to leave a review and wish you all the best in your new home. If there is anything further we can do to assist, please do not hesitate to contact us.

0
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Profile image of franics bojczuk

franics bojczuk

franics

Do not use G&G. I was initially quoted a reasonable sum for conveyancing, with them knowing that the purchase was leasehold and required building safety checks. This price raised slightly halfway through conveyancing, then on the day of exchange it was raised by an additional £1,000, then DOUBLED. Knowing the sale would fall through if I failed to pay, I was forced to. This was a no-chain purchase that took over six months to complete, despite instructions asking them to get matters in order weeks in advance. There is also administrative incompetence seemingly throughout the organisation. Wet ink documents weren't checked and had to be resigned right before exchange, inquiries from myself that relied on 3rd parties were asked one week before exchange (risky, as 3rd parties have no requirement to respond in time), despite being asked months in advance, and despite being a first time buyer, no process or documents were actually explained in any meaningful way. Additionally, questions and emails regarding progress and next steps were never clearly answered, or sometimes they were ignored for days. Certainly not worth the sum they demanded on completion. Avoid at all costs.

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. The concerns your have raised are being actively investigated by a senior member of our leadership team, and as you are aware from recent correspondence, they will be in touch with you in relation to this in due course. As this review relates to your specific client file and we are unable to discuss confidential detail publicly, we will continue to address your concerns directly and thoroughly through our ongoing process. We appreciate the opportunity to investigate the issues raised and will provide a full response. Best wishes, Gilson Gray

0
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Profile image of MUWAGUN EMMANUEL

MUWAGUN EMMANUEL

MUWAGUN

We had an excellent experience throughout the conveyancing process from exchange to completion. The team was professional, efficient, and kept us well informed at every stage. Communication was clear and prompt, and any questions or concerns we had were dealt with quickly and thoroughly. The entire process was handled smoothly, making what can often be a stressful experience much more manageable. We particularly appreciated the attention to detail and proactive updates, which gave us confidence that everything was progressing as expected. We would highly recommend their services to anyone buying or selling a property and would not hesitate to use them again in the future. Thank you for all your hard work and support in making the transaction a success. Mr Emmanuel Olamiyo Muwagun and Mrs Oluwaseun Funke Ola-Muwagun

Thank you, Mr Muwagun and Mrs Ola-Muwagun, for your detailed and thoughtful review. We are delighted to hear that you had such a positive experience throughout your conveyancing journey from exchange to completion. It’s great to know that our team’s professionalism, efficiency, and clear communication helped keep you informed and reassured at every stage. We understand how important it is for clients to feel confident during what can often be a complex and stressful process, so we’re especially pleased that our proactive updates and attention to detail helped make everything run smoothly for you. Your recommendation is greatly appreciated, and we are very grateful for your kind words. We would be pleased to assist you again in the future should you need us. Kind regards, Gilson Gray

0
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Profile image of Ashley S

Ashley S

Ashley

Buying / selling with Gilson Gray has been such an easy process . All the team have been so helpful and professional throughout the journey and I would highly recommend to anyone for the future

A representative from Gilson Gray Llp responded to this review

Hi Ashley, Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray and would recommend us to others. Your kind words mean a great deal, and we will be sure to pass your thanks on to the team. If we can help with anything else, please let us know.

0
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Profile image of Chris Ellery

Chris Ellery

Chris

We received a professional service from Gilson Gray for our house move. Responses to our communications were usually quick. Requirements for signatures, documents and monies were explained well and commuincated in a timely manner. Overall we had a good experience with Gilson Gray during our rather long and frequently stressful move.

Thank you, Chris, for taking the time to leave such a thoughtful review. We're delighted to hear that you received a professional service from our team throughout your house move. We understand that moving home can often be a lengthy and stressful process, so it's particularly rewarding to know that our clear communication, timely updates, and guidance helped make the experience a positive one for you. Thank you for highlighting our responsiveness and the way key requirements were explained throughout the transaction. Your feedback is greatly appreciated, and we're pleased we could support you during this important milestone. We wish you all the very best in your new home and thank you for choosing Gilson Gray. Kind regards, Gilson Gray

0
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Reviews

4.4 /5 4831 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Reviews praise the firm’s conveyancing and property law expertise, with strengths in remortgage and employment advice noted. Clients value professionalism, responsiveness and clear, timely communication, plus attention to detail, efficiency and proactive case management. The team is described as supportive, friendly and patient—especially with first‑time buyers—and praised for making transactions smoother and less stressful through practical guidance and regular updates.

Responsive
Professional
Efficient
Clear communication
Helpful staff
Attention to detail
Proactive updates
Supportive guidance
Smooth process
Knowledgeable

ReviewSolicitors Review List

Profile image of Oliver Brooke

Oliver Brooke

Verified

Helpful and Reassuring

Was contacted promptly by one of the advisors very promptly, Douglas was helpful and reassuring throughout the whole thing

0
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Profile image of Anonymous

Anonymous

Verified

Quick and reliable

Douglas was quick in responding to any correspondence and got the job done.

0
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Profile image of Martin

Martin

Verified

Fast and Efficient.

I have used Gilson Gray 4 times now for buying and selling property. Every time they are quick to respond to emails and get the job done efficiently and in a timely manner, all at a fair price.

A representative from Gilson Gray Llp responded to this review

Hi Martin, Thank you for your continued instructions and wonderful feedback. We are delighted that the team handles your instructions timeously and efficiently. If there is anything further the team can assist with, please let us know.

0
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Profile image of Katie and Chris

Katie and Chris

Verified

Very Helpful and Great Communication

David Gray was incredibly helpful from initial engagement through to conclusion. Clear, friendly and professional communication and happy to answer any questions we had. Resolved our enquiry very quickly and made it a stress free process with clarity around what work would be carried out and the associated fees. Would highly recommend.

A representative from Gilson Gray Llp responded to this review

Thank you Katie and Chris for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We are delighted to hear that your experience with David Gray was positive from start to finish and that you would recommend our services. If there is anything further we can do to assist you, please contact us.

0
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Profile image of Anonymous

Anonymous

Verified

Solicitors review.

Used when purchasing a new house, Gilson have been super helpful and went above and beyond.

A representative from Gilson Gray Llp responded to this review

Thank you for the wonderful feedback and for taking the time to share your experience with Gilson Gray. We’ll share your feedback with our team - If we can help with anything else, please let us know.

0
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Other Reviews

Profile image of Thomas Chapman

Thomas Chapman

Thomas

First time buyers, these are the solicitors you want helping you through your first property purchase. I had the lovely experience of having Monika handle the legal affairs regarding my purchase of my first home. Everyone told me that solicitors are infamous for dragging their feet when it comes to moving the process along, but that couldn’t be further from the truth with Monika. She helped the process move faster than original expectation and provided both information & reassurance of what was happening so I was always kept in the loop. The accessibility to ask her questions also made it an easier purchase and Monika did not make me it feel like a chore at all. The highlight moment was when there was a hiccup with the bank when it came to processing my help-to-buy and she managed to speed the process through before the exchange date. If Monika is an example of the company’s work ethic, then they can expect me calling them again for assistance on future properties.

A representative from Gilson Gray Llp responded to this review

Hi Thomas Thank you for your kind feedback. We’re delighted to hear that you had such a positive experience with your first property purchase, and that Monika was able to support you throughout the process. We really appreciate you taking the time to leave a review and wish you all the best in your new home. If there is anything further we can do to assist, please do not hesitate to contact us.

0
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Profile image of Carl Lewis

Carl Lewis

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

0
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Profile image of franics bojczuk

franics bojczuk

franics

Do not use G&G. I was initially quoted a reasonable sum for conveyancing, with them knowing that the purchase was leasehold and required building safety checks. This price raised slightly halfway through conveyancing, then on the day of exchange it was raised by an additional £1,000, then DOUBLED. Knowing the sale would fall through if I failed to pay, I was forced to. This was a no-chain purchase that took over six months to complete, despite instructions asking them to get matters in order weeks in advance. There is also administrative incompetence seemingly throughout the organisation. Wet ink documents weren't checked and had to be resigned right before exchange, inquiries from myself that relied on 3rd parties were asked one week before exchange (risky, as 3rd parties have no requirement to respond in time), despite being asked months in advance, and despite being a first time buyer, no process or documents were actually explained in any meaningful way. Additionally, questions and emails regarding progress and next steps were never clearly answered, or sometimes they were ignored for days. Certainly not worth the sum they demanded on completion. Avoid at all costs.

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. The concerns your have raised are being actively investigated by a senior member of our leadership team, and as you are aware from recent correspondence, they will be in touch with you in relation to this in due course. As this review relates to your specific client file and we are unable to discuss confidential detail publicly, we will continue to address your concerns directly and thoroughly through our ongoing process. We appreciate the opportunity to investigate the issues raised and will provide a full response. Best wishes, Gilson Gray

0
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Profile image of martin parkinson

martin parkinson

martin

I got lucky with sally. Couldn't have wished for better. Would highly recommend.

Thank you, Martin, for your 5-star review. We're delighted to hear that you had such a positive experience and that you were happy with the support you received from Sally. It's great to know everything went smoothly for you. Thank you for your recommendation and for choosing Gilson Gray. We really appreciate your feedback and look forward to assisting you again in the future. Kind regards, Gilson Gray

0
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Profile image of MUWAGUN EMMANUEL

MUWAGUN EMMANUEL

MUWAGUN

We had an excellent experience throughout the conveyancing process from exchange to completion. The team was professional, efficient, and kept us well informed at every stage. Communication was clear and prompt, and any questions or concerns we had were dealt with quickly and thoroughly. The entire process was handled smoothly, making what can often be a stressful experience much more manageable. We particularly appreciated the attention to detail and proactive updates, which gave us confidence that everything was progressing as expected. We would highly recommend their services to anyone buying or selling a property and would not hesitate to use them again in the future. Thank you for all your hard work and support in making the transaction a success. Mr Emmanuel Olamiyo Muwagun and Mrs Oluwaseun Funke Ola-Muwagun

Thank you, Mr Muwagun and Mrs Ola-Muwagun, for your detailed and thoughtful review. We are delighted to hear that you had such a positive experience throughout your conveyancing journey from exchange to completion. It’s great to know that our team’s professionalism, efficiency, and clear communication helped keep you informed and reassured at every stage. We understand how important it is for clients to feel confident during what can often be a complex and stressful process, so we’re especially pleased that our proactive updates and attention to detail helped make everything run smoothly for you. Your recommendation is greatly appreciated, and we are very grateful for your kind words. We would be pleased to assist you again in the future should you need us. Kind regards, Gilson Gray

0
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