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Gilson Gray LLP

2.3 | 153 Reviews 153 Reviews | Hairdressers’ Negligence
4,963 Total Company Reviews info icon Hairdressers’ Negligence | info icon 4,963 Total Company Reviews Hairdressers’ Negligence | info icon 4,963 Total Company Reviews

37 East High Street, Forfar, Forfar, Angus, DD8 2EL

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37 East High Street, Forfar, Forfar, Angus, DD8 2EL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: D9FAACD5-599E-44A3-876E-D41F4044D0AB

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

2.3
45%
Value for
Money
31%
Success
Rate
31%
Would
Recommend
Communication 2.2/5
Initial Impressions 2.4/5
Approachability 2.3/5
Documentation Accuracy 2.3/5
Legal Knowledge 2.4/5
Value for money 2.2/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Family Law 261 / 4,221
Land Law 9 / 1,321
Insurance Law 54 / 663
Company & Commercial 47 / 4,185
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 362 / 3,761
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Banking 29 / 1,031
Digital Law 22 / 295
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Clinical Negligence 101 / 1,246
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,952
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

37 East High Street, Forfar, Forfar, Angus, DD8 2EL

Reviews

2.3 /5 153 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Clients praise the firm for conveyancing, property sales/purchases, remortgages and employment law. Reviewers highlight technical expertise, speed on many cases (including rapid 4‑week completions), effective use of an online tracking portal and strong attention to detail. Valued soft skills include clear, frequent communication, professionalism, patience, empathy and a client‑focused, supportive manner. Many reviews commend responsiveness, teamwork and proactive updates that reduce stress—particularly for first‑time buyers—and note staff who are friendly, approachable and go above and beyond to guide clients through complex processes.

Excellent communication
Prompt responses
Professional service
Very helpful
Efficient process
Clear explanations
Supportive staff
Friendly team
Kept informed
Smooth transactions

ReviewSolicitors Review List

Profile image of Euan McIntosh

Euan McIntosh

Verified

Flat 4, 3 Aberdour Place

Sold my flat through your move and Gilson Gray solicitor. Gilson Gray we’re professional and diligent and made sure no future problems would arise. Any questions I had were answered fully and within a reasonable time frame At no point was I made to feel a burden for asking questions that were probably fairly elementary as far as a solicitor was concerned At all times I felt that things were under control Many thanks for your help

0
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Harvey

Verified
Housing & Property

Great Team!

Excellent service from the team at Gilson Grey. They worked quickly, kept us informed throughout, and Douglas even worked over the weekend to ensure our mortgage and home purchase progressed without delay. Professional, responsive, and incredibly dedicated. I would have no hesitation in recommending them to anyone looking for a reliable and efficient solicitor.

0
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Anonymous

Verified

Uncaring Solicitor

Poor communication, slow to respond and really unhelpful

1
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Clive Fowler

Verified

Disappointing Service

Disappointing service. With the exception of the last case handler, there was no sense of urgency, too many mistakes and information not being forwarded or lost. There were too many different case handlers, two of which left the firm whilst handling my case! A lot of time has had to be spent by me and the Estate Agents chasing. The inordinate length of time to undertake this simple case has left me with unnecessary additional costs.

0
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Martin Price

Verified
Housing & Property

Very professional

Despite very awkward solicitors on the buyer's side, who regularly claimed the had not received information etc when it was proved to wrong, Joanne kept doing her job and stayed in touch with updates. Thank you!

from Gilson Gray Llp

Thank you so much for your generous review. We're delighted we could guide you through a difficult transaction, especially given the challenges with the buyer’s solicitors. If you have questions in the future, please don’t hesitate to get in touch.

0
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Other Reviews

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brian baguley

brian

Gilding Gray Solicitor s were very professional and provided a great service with a lady called Shannon being extremely helpful I would recommend them many times over

0
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Carl Lewis

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

0
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Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

A representative from Gilson Gray Llp responded to this review

Hi Daniel, Thank you for taking the time to share your experience with us. We’re sorry to hear that we did not meet your expectations on this occasion. We value your feedback as it helps us identify areas for improvement. If you’re willing, we’d appreciate the opportunity to learn more about your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

0
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Profile image of Nick Blackford

Nick Blackford

Nick

Hugely underwhelming service from Gilson-Grey. 8½ months to complete a private, chain-free sale. The same question kept being asked of the seller's solicitor without any explanation of why their response was unsatisfactory. Never reachable by phone. Had to chase through every step of the process, and if I hadn't, I don't believe we would have completed by now. Complaints not listened to. Cashback from the mortgage company not forwarded on to us (still chasing). I felt "stuck" with Gilson-Grey. Had it been any other service, I would have cancelled long before the job was complete.

0
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Profile image of Ikra

Ikra

Ikra

I had a poor experience with Gilson Gray Solicitors (Lincoln) during my property purchase. Communication was consistently unreliable, with unanswered emails and calls, and my case was passed between staff without clear explanation. At the final stage, I was unexpectedly asked to make an additional payment without justification and felt pressured to do so to avoid delaying completion. Instructions around payments and authorisation were inconsistent and confusing, causing unnecessary stress. Overall, the service was disorganised and fell well below expected professional standards.

Thank you Ikra, for taking the time to provide feedback on your recent experience. I am sorry to hear that you were not satisfied with the level of service you were provided with. Unfortunately I have been unable to locate your transaction using the details provided. Please do reach out to your point of contact at Gilson Gray should you wish to discuss your concerns further. Best wishes, Team Gilson Gray.

0
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Reviews

4.4 /5 4963 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

Clients praise the firm for conveyancing, property sales/purchases, remortgages and employment law. Reviewers highlight technical expertise, speed on many cases (including rapid 4‑week completions), effective use of an online tracking portal and strong attention to detail. Valued soft skills include clear, frequent communication, professionalism, patience, empathy and a client‑focused, supportive manner. Many reviews commend responsiveness, teamwork and proactive updates that reduce stress—particularly for first‑time buyers—and note staff who are friendly, approachable and go above and beyond to guide clients through complex processes.

Excellent communication
Prompt responses
Professional service
Very helpful
Efficient process
Clear explanations
Supportive staff
Friendly team
Kept informed
Smooth transactions

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Excellent service

Excellent communication throughout, no questions went unanswered. Very happy with the service recieved.

0
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Profile image of Susan Taylor

Susan Taylor

Verified
Housing & Property

Efficient professional and helpful

Faultless service provided by Sally McBride at Lincoln. A delight to deal with. Quick responses and explained everything clearly. We are not very good at using portals but they guided us through always offering support and alternative ways. The whole team were friendly and efficient. Even welcomed our dog when we went to take documents!!

0
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Brian Baguley

Verified

House purchase

Very professional and patient throughout even with a technophobe like me.

0
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Anonymous

Verified
Housing & Property

Gilson Grey were great

Wendy Frame was our conveyor and she was professional throughout... Keeping us informed at each stage.

0
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Profile image of AG

AG

Housing & Property

Recent on-boarding experience

Connor McCathie was very helpful in my recent on-boarding experience with Gilson Gray in signposting and linking me up to the two or three different departments within the firm that I needed to involve in the transaction I was embarking on. Very helpful 'can do' approach.

0
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Other Reviews

Profile image of Beth Cluer

Beth Cluer

Beth

Would definitely recommend this firm. Our conveyancer, Jehnnaie, was brilliant.Great communication and all in a timely manner. We very much appreciated this as have had bad experiences in the past.

0
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Profile image of Charlotte Miller

Charlotte Miller

Charlotte

when selling our house we didn’t really have a clue what we were doing as it was our first time, but Sharon talked us through everything and was so helpful beyond belief, constant communication and clarification throughout the whole process, Sharon is an absolute credit to Gilson Grey, thank you so much for everything.

0
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Profile image of Светлана Янева

Светлана Янева

Светлана

We recently completed the purchase of our new home in Runcorn, and we couldn’t be happier with the service we received from Gilson Gray, especially from Travis Yeoman. The whole process was completed incredibly quickly – in just 4 weeks, which exceeded our expectations. Travis was highly professional, knowledgeable, and always kept us informed. Every day he sent clear client updates explaining exactly what was happening, what had been completed, and what the next steps would be. His communication made the entire process stress-free and easy to understand. We also really appreciated the online app, where we could track the progress of our purchase in real time and always knew what stage our case was at. Even when Travis was away from the office for a few days, his colleagues at Gilson Gray seamlessly picked up our emails and continued handling our case without any delays. The teamwork and level of customer service were outstanding. We are absolutely delighted with our new home and would like to thank Travis and the entire Gilson Gray team for making the experience so smooth and efficient. We would definitely recommend Gilson Gray to our family, friends, and anyone looking for professional and reliable solicitors.

0
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orgeta morina

orgeta

Jehannaie was brilliant throughout the whole process of buying my house. She was professional, responsive, and always kept me updated, making everything as smooth and stress-free as possible. I really appreciated all her hard work and would highly recommend her to anyone looking for an excellent conveyancer.

0
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Profile image of liz scott

liz scott

liz

Very nice, friendly people. Kept us informed all the way through the sale.

0
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