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Gilson Gray LLP

4,949 Total Company Reviews info icon Valuers | info icon 4,949 Total Company Reviews Valuers | info icon 4,949 Total Company Reviews

37 East High Street, Forfar, Forfar, Angus, DD8 2EL

Accepting new clients

37 East High Street, Forfar, Forfar, Angus, DD8 2EL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: D9FAACD5-599E-44A3-876E-D41F4044D0AB

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Gilson Gray LLP Review Scores & Client Satisfaction Overview

2.3
45%
Value for
Money
31%
Success
Rate
31%
Would
Recommend
Communication 2.2/5
Initial Impressions 2.4/5
Approachability 2.3/5
Documentation Accuracy 2.3/5
Legal Knowledge 2.4/5
Value for money 2.2/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Gilson Gray LLP Review Scores & Client Satisfaction Overview

4.4
Excellent
86%
Value for
Money
3% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

Gilson Gray LLP are accredited by

Family Mediation accreditation awarded to Gilson Gray LLP
Personal Injury accreditation awarded to Gilson Gray LLP
Wills and Inheritance Quality Scheme accreditation awarded to Gilson Gray LLP

Description

At Gilson Gray we strive to support our clients throughout their lifetimes. So whether it's legal matters, property services or financial advice, we're here for you.

Rankings by area of expertise

The rankings below show the areas of expertise that Gilson Gray LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 137 / 4,769
Commercial Property 70 / 3,667
Family Law 261 / 4,221
Land Law 9 / 1,321
Insurance Law 54 / 663
Company & Commercial 47 / 4,185
Professional Negligence 65 / 1,297
Contract Law 109 / 1,427
Dispute Resolution 109 / 1,801
Construction 39 / 856
Child Law 162 / 1,638
Consumer 144 / 4,416
Wills, Trusts & Probate 362 / 3,761
Crime/ Criminal Defence 122 / 2,139
Notary 45 / 843
Company Law 88 / 969
Banking 29 / 1,031
Digital Law 22 / 295
Employment 174 / 3,621
Agriculture 83 / 819
Inheritance Law 88 / 676
Corporate Law 86 / 842
Personal Injury 169 / 2,653
Cybersecurity and Data Protection Law 57 / 894
Debt and Tax Law 77 / 785
Clinical Negligence 101 / 1,246
Equity Law 75 / 570
Immigration 109 / 2,281
Money & Tax 84 / 1,952
Planning Law 61 / 585
IT & Intellectual Property 42 / 1,113
Pensions Law 46 / 486
Education 25 / 424
Energy Law 35 / 359
Government Investigations 28 / 417
Welfare & Benefits 51 / 1,049
Driving offences 64 / 623
Gambling Law 5 / 75
Healthcare Law 31 / 356
Privacy Law 30 / 515
Charities 34 / 770
Compliance Law 32 / 461
Health and Safety Law 54 / 575
Human rights 16 / 963
Information Law 15 / 338
Intellectual Property Law 58 / 623
Licensing Law 44 / 500
Medical Law 17 / 188
Social Law 22 / 224
Actions against the police 16 / 182
Defamation Law 31 / 261
Energy & Transport 12 / 511
Equality Law 85 / 1,097
International Law 30 / 377
Jurisdiction Law 12 / 166
National Insurance Law 50 / 423
Occupational Health Law 52 / 428
Regulations 52 / 2,413
Sports Law 26 / 302
National 135 / 11,165

Contact & Locations - Gilson Gray LLP

37 East High Street, Forfar, Forfar, Angus, DD8 2EL

Reviews

2.3 /5 153 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm specialises in residential conveyancing (buying, selling, remortgages and first‑time buyer support) and also provides employment and commercial legal advice. Clients praise strong technical expertise, attention to detail and efficient case management. Valued soft skills include clear, timely communication, responsiveness, professionalism, patience and empathy; clients also highlight helpfulness, proactivity, calm reassurance under pressure and a supportive, client‑focused approach that makes stressful transactions feel manageable.

clear communication
timely updates
friendly staff
professional service
efficient handling
responsive team
attention to detail
supportive guidance
proactive approach
helpful assistance

ReviewSolicitors Review List

Profile image of Euan McIntosh

Euan McIntosh

Verified

Flat 4, 3 Aberdour Place

Sold my flat through your move and Gilson Gray solicitor. Gilson Gray we’re professional and diligent and made sure no future problems would arise. Any questions I had were answered fully and within a reasonable time frame At no point was I made to feel a burden for asking questions that were probably fairly elementary as far as a solicitor was concerned At all times I felt that things were under control Many thanks for your help

0
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Harvey

Verified
Housing & Property

Great Team!

Excellent service from the team at Gilson Grey. They worked quickly, kept us informed throughout, and Douglas even worked over the weekend to ensure our mortgage and home purchase progressed without delay. Professional, responsive, and incredibly dedicated. I would have no hesitation in recommending them to anyone looking for a reliable and efficient solicitor.

0
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Anonymous

Verified

Uncaring Solicitor

Poor communication, slow to respond and really unhelpful

1
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Clive Fowler

Verified

Disappointing Service

Disappointing service. With the exception of the last case handler, there was no sense of urgency, too many mistakes and information not being forwarded or lost. There were too many different case handlers, two of which left the firm whilst handling my case! A lot of time has had to be spent by me and the Estate Agents chasing. The inordinate length of time to undertake this simple case has left me with unnecessary additional costs.

0
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Profile image of Martin Price

Martin Price

Verified
Housing & Property

Very professional

Despite very awkward solicitors on the buyer's side, who regularly claimed the had not received information etc when it was proved to wrong, Joanne kept doing her job and stayed in touch with updates. Thank you!

from Gilson Gray Llp

Thank you so much for your generous review. We're delighted we could guide you through a difficult transaction, especially given the challenges with the buyer’s solicitors. If you have questions in the future, please don’t hesitate to get in touch.

0
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Other Reviews

Profile image of brian baguley

brian baguley

brian

Gilding Gray Solicitor s were very professional and provided a great service with a lady called Shannon being extremely helpful I would recommend them many times over

0
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Carl Lewis

Carl

Had numerous issues with this firm... Put the wrong account number on completion day for my mortgage so the gunds did not go to the bank... had two active mortgages costing me money... took 6 months of battling to get a refund... Local search done on the wrong property... no email responses... weeks of calling to get through to anyone... information not sent or incorrect Avoid this firm!

0
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Daniel Chen

Daniel

Horrible solicitors service. They ruin your purchase and charge you expensive fee. Avoid at all cost !!!

A representative from Gilson Gray Llp responded to this review

Hi Daniel, Thank you for taking the time to share your experience with us. We’re sorry to hear that we did not meet your expectations on this occasion. We value your feedback as it helps us identify areas for improvement. If you’re willing, we’d appreciate the opportunity to learn more about your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to make things right.

0
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Profile image of Nick Blackford

Nick Blackford

Nick

Hugely underwhelming service from Gilson-Grey. 8½ months to complete a private, chain-free sale. The same question kept being asked of the seller's solicitor without any explanation of why their response was unsatisfactory. Never reachable by phone. Had to chase through every step of the process, and if I hadn't, I don't believe we would have completed by now. Complaints not listened to. Cashback from the mortgage company not forwarded on to us (still chasing). I felt "stuck" with Gilson-Grey. Had it been any other service, I would have cancelled long before the job was complete.

0
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Profile image of Ikra

Ikra

Ikra

I had a poor experience with Gilson Gray Solicitors (Lincoln) during my property purchase. Communication was consistently unreliable, with unanswered emails and calls, and my case was passed between staff without clear explanation. At the final stage, I was unexpectedly asked to make an additional payment without justification and felt pressured to do so to avoid delaying completion. Instructions around payments and authorisation were inconsistent and confusing, causing unnecessary stress. Overall, the service was disorganised and fell well below expected professional standards.

Thank you Ikra, for taking the time to provide feedback on your recent experience. I am sorry to hear that you were not satisfied with the level of service you were provided with. Unfortunately I have been unable to locate your transaction using the details provided. Please do reach out to your point of contact at Gilson Gray should you wish to discuss your concerns further. Best wishes, Team Gilson Gray.

0
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Reviews

4.4 /5 4949 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Gilson Gray LLP

The firm specialises in residential conveyancing (buying, selling, remortgages and first‑time buyer support) and also provides employment and commercial legal advice. Clients praise strong technical expertise, attention to detail and efficient case management. Valued soft skills include clear, timely communication, responsiveness, professionalism, patience and empathy; clients also highlight helpfulness, proactivity, calm reassurance under pressure and a supportive, client‑focused approach that makes stressful transactions feel manageable.

clear communication
timely updates
friendly staff
professional service
efficient handling
responsive team
attention to detail
supportive guidance
proactive approach
helpful assistance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Gilson Grey were great

Wendy Frame was our conveyor and she was professional throughout... Keeping us informed at each stage.

0
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AG

Housing & Property

Recent on-boarding experience

Connor McCathie was very helpful in my recent on-boarding experience with Gilson Gray in signposting and linking me up to the two or three different departments within the firm that I needed to involve in the transaction I was embarking on. Very helpful 'can do' approach.

0
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Profile image of June King

June King

Verified

Excellent, very helpful

I was a little apprehensive at first using an on line solicitor, but I couldn’t be happier with the result . Every email was replied to and the people I dealt with were very friendly and efficient. Would certainly use them again .

0
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Anonymous

Verified
Housing & Property

Quality service

We were very impressed with the quality of advice, communication and response times. Wendy, who was our conveyancer, was outstanding, always replied promptly, if I called and she didn’t answer she’d call back within 20 minutes. Wendy’s knowledge and experience guided us through and got the sale/purchase over the line despite the inevitable delays. Wendy always ensured we were up to date and clearly understood what was happening. Thank you 🙏🏻

0
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Profile image of Euan McIntosh

Euan McIntosh

Verified

Flat 4, 3 Aberdour Place

Sold my flat through your move and Gilson Gray solicitor. Gilson Gray we’re professional and diligent and made sure no future problems would arise. Any questions I had were answered fully and within a reasonable time frame At no point was I made to feel a burden for asking questions that were probably fairly elementary as far as a solicitor was concerned At all times I felt that things were under control Many thanks for your help

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Amelia Porter

Amelia Porter

Amelia

From start to finish, Rebecca at Gilson Gray has been fantastic. No query was too small or too big and nothing was a silly question. Even with me pestering for updates, she was patient, kind and informative! If we needed anything, Rebecca was there to help! Big thank you to her, she is a credit to the team!

0
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Sarah Gillings

Sarah

I cannot recommend Lilia Alder at Gilson Gray highly enough. She is, without a doubt, the most efficient solicitor I have ever dealt with. From start to finish, Lilia made what can often be a stressful process feel incredibly straightforward. She was always quick to respond, often replying almost instantly, and kept me updated every step of the way. Nothing ever felt like too much trouble, and every question was answered clearly and professionally. Her organisation, efficiency, and dedication meant everything progressed far more quickly than I ever expected. If you’re looking for a solicitor who is knowledgeable, approachable, and genuinely goes above and beyond for their clients, I wouldn’t hesitate to recommend Lilia. Thank you for making our house purchase such a smooth and stress-free experience!

0
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brian baguley

brian

Gilding Gray Solicitor s were very professional and provided a great service with a lady called Shannon being extremely helpful I would recommend them many times over

0
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Profile image of Mr “Salty D” X

Mr “Salty D” X

A client

Very professional moreover, friendly service. Very helpful with the sale of my elderly mothers property. I am super grateful to Charlotte and the team. Highly recommended.

0
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Profile image of Iyobosa Bright

Iyobosa Bright

Iyobosa

Recently purchased a property using Gilson Gray. Great experience with them, got timely update and assistance. Thanks to Danni Sullivan and the team.

0
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