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Pepperells Ltd

4.9 | 74 Reviews 74 Reviews | Crime/ Criminal Defence
3,802 Total Company Reviews info icon Crime/ Criminal Defence | info icon 3,802 Total Company Reviews Crime/ Criminal Defence | info icon 3,802 Total Company Reviews

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

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Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007671

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Pepperells Ltd

Stuart House, St Johns Street, Peterborough, Cambridgeshire, PE1 5DD

Reviews

4.9 /5 74 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters and dispute resolution, with strong knowledge in property sales, purchases and estate work. Reviews highlight efficient handling of complex cases, clear legal advice and thorough attention to detail. Clients also value the firm’s soft skills: friendly, approachable and empathetic staff, prompt responses, excellent communication, patience, professionalism and reassurance throughout what can be stressful processes. Many describe the service as seamless, supportive and highly reliable.

Excellent communication
Friendly service
Professional advice
Quick responses
Efficient process
Clear explanations
Supportive staff
Stress free
Knowledgeable team
Helpful guidance

ReviewSolicitors Review List

Profile image of Umesh Mohandas

Umesh Mohandas

Verified
Crime/ Criminal Defence

Professional and Reassuring Support During a Difficult Time

Jan supported me during a very difficult time involving police matters. He was calm, professional, and reassuring throughout. I’m very grateful for his help and guidance.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear how Jan supported you through a difficult time and we will ensure your feedback is passed onto him. Thankyou for choosing Pepperells.

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Anonymous

Verified
Crime/ Criminal Defence

Court appearance

My solicitor handled all aspects of the procedure in a very professional manner. Was there when needed and responded very quickly to any questions asked.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Kevin

Verified
Wills, Trusts & Probate

Great Service

Claire was brilliant, helping us through our Probation at such a difficult time. She provided regular updates and ensured a speedy resolution.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. It is great to hear that you are pleased with the results and we look forward to working with you in the future should you need us to do so.

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Carlos

Verified
Crime/ Criminal Defence

Amazing

She is a good person, always know what to say and very helpful

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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David

Crime/ Criminal Defence

Lawrence Watts

I found myself in a rather precarious situation, which needed legal advice. Lawrence Watts was professional,honest and efficient from start to finish. I was very satisfied with his representation.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Other Reviews

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Amy

Crime/ Criminal Defence

Amy

Called theses today who assisted me quickly and professionally I spoke with Lisa the solicitor who gave me the advice I needed and Victoria the receptionist. I'm having a very stressful and hard time at the moment and they was both amazing with me supportive. Not to mention they went above and beyond what they needed to!!! Would recommend them all the way! Thank-you Victoria and Lisa! Amy x

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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TIJANI

Crime/ Criminal Defence

TIJANI

It was a lovely experience

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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DB

Crime/ Criminal Defence

A client

I had the pleasure of working with Pepperells Solicitors, and I can confidently say that their professionalism and dedication to client satisfaction are second to none. In particular, Mr. Darren Withers stood out for his exceptional expertise, attention to detail, and genuine approach to understanding and addressing my legal concerns. I highly recommend Pepperells Solicitors to anyone seeking reliable and professional legal assistance. Their commitment to excellence, paired with Mr. Withers' outstanding service, truly sets them apart in the industry. Thanks a lot, got my life back again!

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. Its great to hear about the reliable and professional service you received from Pepperells. We will be happy to assist you in the future should you need us to do so. Thank you for choosing Pepperells.

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Ricky

Crime/ Criminal Defence

Ricky

Absolutely over the moon with the service and dedication to all those that was involved with my not guilty charges, thank you so much keep doing what you are doing and you will go far.

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Gordon

Family Law

Gordon

Very professional advice given before and during the case against me ,would highly recommend

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3802 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills, probate, family matters and dispute resolution, with strong knowledge in property sales, purchases and estate work. Reviews highlight efficient handling of complex cases, clear legal advice and thorough attention to detail. Clients also value the firm’s soft skills: friendly, approachable and empathetic staff, prompt responses, excellent communication, patience, professionalism and reassurance throughout what can be stressful processes. Many describe the service as seamless, supportive and highly reliable.

Excellent communication
Friendly service
Professional advice
Quick responses
Efficient process
Clear explanations
Supportive staff
Stress free
Knowledgeable team
Helpful guidance

ReviewSolicitors Review List

Profile image of Alan  Bond

Alan Bond

Verified
Housing & Property

Chloe Knight review

Professional, to the point but very friendly and helpful. A pleasure to use her expertise in this matter. Thank you Chloe.

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Barbara Wraith

Verified
Wills, Trusts & Probate

Professional and Helpful

Natalia is a credit to your firm She carried out the drafting and completion of new Wills for myself and my husband Always professional, sensitive and knowledgeable

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Jack Shepherd

Verified
Housing & Property

J̌ack Shepherd

Good initial meeting . Discussion etc and terms of reference.

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Matthew Jackson

Verified
Housing & Property

First House Purchase

​I had a brilliant experience working with Michael Marshall at Pepperells for my house purchase. As a first-time home buyer, navigating the conveyancing process could have been overwhelming, but Michael made everything smooth and straightforward. He was exceptionally responsive, clear, and proactive from start to finish. I always felt completely in the loop and well-supported throughout the entire transaction. I highly recommend Michael and the Pepperells team to anyone needing a reliable conveyancing solicitor!

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Hazel Stockdale

Verified
Wills, Trusts & Probate

Making a new Will

l found Laura very helpful and professional

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Other Reviews

Profile image of Paul Develter Morley

Paul Develter Morley

Paul

Conveying good..police matters..all they want is the call out money they charge..im a disabled service user..ive been ignored..let down and left with a criminal record when I was a victim of a hate campaign..as could get advice..if this is how you treat autistic people then you should be ashamed of yourself..but of course you actually dont care do you..??? Avoid like covid. !!!

0
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Emma Jasper

Housing & Property

Emma

We had an appointment very quickly with Rebecca, and communication from the office before that appointment was timely and clear. Rebecca understood our issue and gave us really useful information and advice, giving us examples from both sides of the issue to help us be confident in our options. She listened to our concerns well and offered practical advice, which was both clear and useful. Her tone was very professional but also understanding and emphatic, which we appreciated. We felt very reassured by Rebecca's knowledge and advice and it helped our worry immensely.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Rebecca understood your issue and gave you useful advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Steve Jasper

Housing & Property

Steve

Very good service and communication. Answered all our questions and would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

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Milvia Serra

Milvia

I was referred to them through NIDAS/Women's Aid, not only communication was slow but also had absolutely no help. During my contact with them my son was abducted 2x by his father, I’ve called and send several emails and got little to no reply. I requested to go to Court and get a CAO in Feb, nothing done. Went court because my ex out an application through (but then withdrew it). You’ll get a lot of empty words like “if you need any help feel free to contact” all for nothing because you’ll email, weeks and months will pass by and you’ll not even get “hello”. They’ll arrange call meeting and call backs with you but won’t call you or explain what or why the call didn’t happen. Reception will tell you “I’ll leave a note and mark ar urgent” trust me, you’ll see no urgency. I’m still waiting for a reply for emails I’ve sent in April. We are now in September. Then told me my legal aid is finished but here I’m am, still enduring abuse from my ex, my son remains missing school and no guidance at all on next steps. When I first got in touch I felt a light at the end of the tunnel but it was just a illusion. I’ve now just given up because I have no mental capacity to fight.. maybe when something more serious happen to us, someone will try “care” or try do their job.

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Julie Robinson

Julie

My Sale completed on Wednesday 26th August. My entire proceeds are 'missing'. No sense of urgency from Pepperells but then they have had their fee. Now 10 days of endless phone calls and sleepless nights. Still no proceeds.

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