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Richard Nelson LLP

4.8 | 210 Reviews 210 Reviews | Professional Negligence
1,300 Total Company Reviews info icon Professional Negligence | info icon 1,300 Total Company Reviews Professional Negligence | info icon 1,300 Total Company Reviews

Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

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Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 830944

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Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crime/ Criminal Defence 7 / 2,140
Family Law 148 / 4,223
Employment 23 / 3,621
Immigration Law 12 / 1,154
Professional Negligence 100 / 1,296
Immigration 12 / 2,283
Housing & Property 668 / 4,770
Litigation 27 / 888
Dispute Resolution 116 / 1,801
Personal Injury 395 / 2,651
Child Law 225 / 1,640
Wills, Trusts & Probate 340 / 3,764
Clinical Negligence 252 / 1,246
Government Investigations 44 / 415
Care Law 92 / 531
Fraud Law 58 / 514
Land Law 177 / 1,321
Education 1 / 422
Appeals Law 74 / 848
Money & Tax 14 / 1,952
Criminal Law 110 / 1,007
Consumer 119 / 4,413
Motoring Law 30 / 133
Commercial Property 277 / 3,665
Debt and Tax Law 111 / 786
Company Law 124 / 970
Domestic Violence Law 129 / 896
Healthcare Law 41 / 357
Actions against the police 2 / 183
Company & Commercial 156 / 4,182
Medical Law 24 / 189
Contract Law 152 / 1,426
Compliance Law 49 / 462
Agriculture 115 / 819
Court of Protection and Deputyship 116 / 576
National Insurance Law 67 / 422
IT & Intellectual Property 59 / 1,114
Charities 137 / 767
Cybersecurity and Data Protection Law 83 / 892
Driving offences 48 / 626
Environmental Law 41 / 393
Financial Crime Law 58 / 460
Road Traffic Law 48 / 247
Civil Rights Law 12 / 97
Discrimination Law 64 / 499
Inheritance Law 121 / 678
Sports Law 38 / 302
Health and Welfare Law 27 / 186
Human rights 87 / 962
Regulations 80 / 2,409
Animal Law 25 / 112
Dental Law 16 / 56
Drug Law 29 / 264
Equality Law 120 / 1,097
Injunctions Law 113 / 931
Local Government Law 6 / 59
Nuisance Law 39 / 235
Retail Law 10 / 71
Terrorism Law 19 / 147
Transport Law 18 / 137
National 225 / 11,164

Contact & Locations - Richard Nelson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

Reviews

4.8 /5 210 Reviews
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment, immigration, family, criminal/DBS, commercial lease and settlement agreement work, offering clear, knowledgeable and effective legal advice with strong technical expertise. Clients praise fast, practical turnaround on tight deadlines and successful outcomes. Valued soft skills include professionalism, empathy, calm reassurance, clear communication in plain English, responsiveness, attention to detail, and a personable, supportive manner that reduces stress and builds client confidence.

Professional
Responsive
Compassionate
Knowledgeable
Clear communication
Efficient
Reliable
Supportive
Tenacious
Client‑focused

ReviewSolicitors Review List

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Anonymous

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Education

responsible and competent

She handled my case well with passion and useful advice.

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Paul Dodd

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Crime/ Criminal Defence

Exceptional Work

Professional reassuring and attention to detail 2nd to none

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Anonymous

Verified
Employment

Would use again

Very satisfied with the service and advice I received from Jayne when I was made redundant. She was professional, courteous and clear in all our calls, enabling me to understand my legal options with their specific pros and cons. While I ultimately decided not to pursue a case, having her advice enabled me to be confident it was the right decision for me and to focus on the future without lingering doubts or regret.

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Toks

Verified
Crime/ Criminal Defence

Definition of high standards

Review for Jacqui Callan I was represented by Jacqui Callan of Richard Nelson LLP, and the support she provided over the three‑year duration of my case was exceptional. Jacqui combined clear, steady communication with a calm professionalism that made an incredibly difficult period far more manageable. She approached every stage of the process with care, precision, and genuine compassion, ensuring I always felt informed, prepared, and supported. Her dedication, integrity, and attention to detail were evident throughout, and her guidance was invaluable during some of the most challenging moments of my life. I would recommend her without hesitation to anyone seeking a solicitor of the highest standard. She replies in non working hours

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Anonymous

Verified
Education

Excellent Service

I was dealt with professionally and efficiently. Louise was very supportive and was very clear with her advice and that lead to an outcome which was better than the advice suggested usually happens. Therefore, I am delighted with the service.

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Other Reviews

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Frivolouslola

Frivolouslola

Avoid this firm for police cautions and arrest record deletions. I used Marua Anthony to delete my caution. The process was incredibly slow. I had to keep chasing her and she was very unreliable. After 1 year if waiting, inly to hear that thr Poice refused to delete my record. I was really upset and also received a mind to bar letter from the DBS, something that Maria Anthony had failed to warn me about. I eventually had to find another solicitor which cost me even more money. When the new lawyer reviewed my case, they were appalled by the poor quality of the work done by Maria Anthony which showed she was incompetent and completely inadequate in this field. My caution was removed by the new lawyer. I regtet not using them in the first place which would have saved me time and money.

I am sorry to hear about your experience. To enable us to investigate what happened in your matter, can you please contact us at complaints@richardnelsonllp.co.uk and refer to your google review and we will then be in contact with you privately. Thank you.

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

0
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Synergy

Immigration

Synergy

Me and my wife Meera have had a long battle with the visa process with a few previous solicitors who did a really poor job and were very amateur in their approach hence the reason for a such a cheap rate. We now understand why people who charge a cheap rate dont really do a thorough job. We were introduced by Rita Kotecha by one of our mum's friend and I had also heard a few good words from other known people. Once we got to know about how much Rita charged we were very skeptical but now having worked with Rita and her colleagues we can assure you that the price you pay for a solicitor matters a lot. Rita right from the get go was very clear and thorough in her approach. She put us at the centre of the application and was working diligently to cover every aspect of the visa process. Even though me and my wife had put in a lot of input she didnt hold back in her professional approach and opinions. As much as she was positive she was also very practical and tactical in her approach. Her honesty in her work and making sure she was true to the process stands out the most. She didnt want us to cut corners, or any loop holes and ensured we didnt fall into any other false traps with the poor advice that is out their. Due to me being also very detailed and having done all the research I doubted her work but she stood firm in her decisions and held her values. I would recommend anyone to take Rita as your immigration specialist because she is true, honest and open with her work. Yes the price is high however you rather pay someone to do a job of high quality than spend money on someone who is just wanting to tick the boxes. She went above and beyond and whenever we had any questions or query she gave us the honest answer and followed through on every aspect of the visa process. We are very thankful and grateful to Rita and co.

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E

Crime/ Criminal Defence

A client

When you are being prosecuted you need to hire someone who knows the law well enough to represent you so that you don't get hit even harder that you deserve. It happens all the time, the (throwing the book at you method). The book hurts. The police and CPS like to escalate charges. If you don't have a representative who knows what might happen. I had a solicitor from another firm before, same case. His representation was discontinued and I hired a lady from Richard Nelson LLP. She made sure the law remained honest, I was given a consequence that matched my offence not a hugely escalated sentence that would have been unfair. She knows things like what sentencing guidelines the court are empowered with and made a point to the court that they accepted which otherwise would have left me in a position where I would no doubt have been prosecuted again in future. Eve Paterson skillfully negotiated the safe zone between there should be a consequence and escalated charges to make it sound worse than it was. In my very humble opinion,if you are going into a courtroom without her good luck. But if I had a choice I would use Richard Nelson. Eve if possible.

Solicitors tagged in
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Richard Nelson LLP

Thank you for your detailed review. We are thrilled to hear that we could represent you in your defence case effectively and that Eve provided you with good service to achieve a more positive outcome. Your feedback is very much appreciated.

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Lynne E

The Solicitor that works for this firm was recommended to me by my financial advisor after the loss of a family member. The Solicitor was experienced, professional, extensive knowledge base. They also listened, took time to go through things and explained everything clearly and concisely, they also were very caring, patient and understanding during this difficult time for me. I also had contact with other members of the team and can only say they were friendly, respectful, professional and also came across as caring. If I am ever in need of a Solicitor again I would not hesitate to contact them and would definitely recommend this firm.

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Reviews

4.8 /5 1300 Reviews
Filter your results
Star rating
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment, immigration, family, criminal/DBS, commercial lease and settlement agreement work, offering clear, knowledgeable and effective legal advice with strong technical expertise. Clients praise fast, practical turnaround on tight deadlines and successful outcomes. Valued soft skills include professionalism, empathy, calm reassurance, clear communication in plain English, responsiveness, attention to detail, and a personable, supportive manner that reduces stress and builds client confidence.

Professional
Responsive
Compassionate
Knowledgeable
Clear communication
Efficient
Reliable
Supportive
Tenacious
Client‑focused

ReviewSolicitors Review List

Profile image of John Voelker

John Voelker

Immigration Law

Outstanding service and advice!

Rita and Evelyn were absolutely fantastic—professional, responsive, and refreshingly straightforward in their advice. They are outstanding representatives of Richard Nelson LLP and made the entire process smooth and stress-free. They were highly recommended to me by another local law firm that does not handle the type of services I required, and that recommendation proved to be spot on. I was extremely impressed with their expertise, efficiency, and client care. I would not hesitate to recommend Rita, Evelyn, and Richard Nelson LLP to others.

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Oby

Employment

Polished and professional

I highly recommend Patrick Macken at Richard Nelson LLP. He was exceptionally professional, highly responsive, and took the time to explain all of my strategic options with immense patience during a very stressful transition. While the final outcome was ultimately bounded by the employer's rigid tactics and the strict confines of employment law, this was no reflection on Patrick’s ability. He is an outstanding advocate who fights hard for his clients, and I am incredibly grateful for his support.

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Hugo von Fragstein

Verified
Crime/ Criminal Defence

More than just legal support

Eve Patterson and Melissa McNamara were brilliant from the beginning. Their responses were quick, informed, and respectful. I can’t quite put into words the support they gave me, but I will still try. They listened genuinely, reaffirmed my trust in the law, were respectful, and guided me to not just learn from the situation but grow as an individual. They gave me the support to make my own decision, and never once pressured or told me how to behave. They gave me hope when I was at one of my lowest points of my life.

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John McDermaid

Verified
Family Law

Freedom

Divorce can be a nasty business but with the right person to help can be simple, I was given the right person by Richard Nelson group, it was such a delight to be helped along by Ann Owen, Thank you Ann for giving me peace of mind, I would certainly recommend this group

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Davina Charlton

Verified
Employment

Thank you

Steve helped me through one of the most difficult times of my life. I wouldn't have a career without him. He would listen and talk me through the process.

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Other Reviews

Profile image of Frivolouslola

Frivolouslola

Frivolouslola

Avoid this firm for police cautions and arrest record deletions. I used Marua Anthony to delete my caution. The process was incredibly slow. I had to keep chasing her and she was very unreliable. After 1 year if waiting, inly to hear that thr Poice refused to delete my record. I was really upset and also received a mind to bar letter from the DBS, something that Maria Anthony had failed to warn me about. I eventually had to find another solicitor which cost me even more money. When the new lawyer reviewed my case, they were appalled by the poor quality of the work done by Maria Anthony which showed she was incompetent and completely inadequate in this field. My caution was removed by the new lawyer. I regtet not using them in the first place which would have saved me time and money.

I am sorry to hear about your experience. To enable us to investigate what happened in your matter, can you please contact us at complaints@richardnelsonllp.co.uk and refer to your google review and we will then be in contact with you privately. Thank you.

0
Collected on: Google collection source logo
Profile image of Frances Ledbury

Frances Ledbury

Employment

Frances

As a lawyer myself it was interesting for me to see things from the other side. I did not expect to be in a position to need the advice I required but was so relieved to find Steve Roberts - an extremely competent, calm and personable solicitor who put me at my ease within minutes of speaking to him. I am so glad I instructed someone else instead of dealing with the case myself- his written response was extremely succinct and well put. I wouldn’t hesitate to recommend him.

Solicitors tagged in
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Thank you for this review and we are so pleased to see a positive outcome.

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N M

Immigration

A client

Khadijah Maqsood at Richard Nelson, has been super nice and helpful. She was super patient and understanding and would definitely recommend her. Thanks Again Khadijah for all the help ❤️🙏🏼

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Thank you for this lovely review which is much appreciated

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Michael Bretton

Immigration

Michael

From the first call and throughout the whole process to its successful outcome Rita was robust, approachable and tenacious in doing all she could to ensure that we understood all that we needed to provide so that she could present the very best case in our visa application. Highly recommended.

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

0
Collected on: Google collection source logo

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