Consumer Problems
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1,276 Total Company Reviews
Consumer Problems
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1,276 Total Company Reviews
Falcon Business Centre, Eagle Road, Plymouth, Devon, PL7 5JY
Accepting new clients
Falcon Business Centre, Eagle Road, Plymouth, Devon, PL7 5JY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 658999
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Expertise
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In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Richard Nelson LLP are accredited by
Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales
The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Richard Nelson LLP are accredited by
Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales
The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Falcon Business Centre, Eagle Road, Plymouth, Devon, PL7 5JY
What clients say about Richard Nelson LLP
The firm specialises in immigration, DBS/regulated‑work disputes, employment and family/financial settlements, commercial lease and tribunal matters, and safeguarding/advocacy. Clients praise clear legal expertise, effective case management and successful outcomes under tight deadlines. Valued soft skills include responsiveness, empathy, professionalism, tenacity and reassurance; clients highlight strong communication, personalised support, reliability and calm guidance during stressful situations.
This review was submitted by a verified client of Richard Nelson LLP.
Great service offered, professional and explained in an easy to understand way.
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This review was submitted by a verified client of Richard Nelson LLP.
From the initial phone call to the conclusion, this Firm have given impeccable service, professional, prompt and definitely went the xtra mile. Liz really went out of the zone to give unrivalled service, nothing was to much trouble and I felt immensely that I was being treated with kindness and dignity.
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This review was submitted by a verified client of Richard Nelson LLP.
I contacted Richard Nelson LLP after a decision to withdraw NHS funding for my partner, who is severely disabled and lives in a specialist care home. The solicitor we used, Scott Walker, was excellent. He was meticulous and diligent, and helped me understand the process during a very stressful time. He represented us at the Appeal hearing, and as a result of his hard work NHS funding was restarted, with care home fees that we had paid reimbursed. An excellent job.
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This review was submitted by a verified client of Richard Nelson LLP.
Very happy with the service received and the results of the case exceeded my expectations.
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This review was submitted by a verified client of Richard Nelson LLP.
Mr Ian Cranefield, was very honest and helpful, he had to deal with a narcissistic person. Ian was very professional in dealing with this person to get the results that I wanted. I would highly recommend this company.
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Thank you for your positive feedback, George! We're glad to hear that Ian's professionalism and approach helped you achieve the results you wanted. Your recommendation means a lot to us, and we’re grateful for your trust in our services.
Excellent Service
Richard was easy to reach. Has excellent customer service skills. When I had a question he was efficient and clear in responding and explained "jargon" in simple words making the settlement easy for me to understand
A very efficient and professional service given.
Great service all round
Excellent service
What clients say about Richard Nelson LLP
The firm specialises in immigration, DBS/regulated‑work disputes, employment and family/financial settlements, commercial lease and tribunal matters, and safeguarding/advocacy. Clients praise clear legal expertise, effective case management and successful outcomes under tight deadlines. Valued soft skills include responsiveness, empathy, professionalism, tenacity and reassurance; clients highlight strong communication, personalised support, reliability and calm guidance during stressful situations.
Patrick provided the expertise I needed for a settlement agreement with a tight deadline.
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Patrick was very quick to respond to my enquiry and went over and above to meet a very tight deadline
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This review was submitted by a verified client of Richard Nelson LLP.
Maria was engaging, responsive and empathetic in our conversations and I felt extremely well supported and in capable hands throughout. Her work was exemplary, highly professional and effective in what we aimed to achieve. Thank you for your hard work.
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Rita helped me with my application and gave me the confidence from the very first appointment. She continued correspondence and helped me submit the application in the correct timeframe and followed through. She ensured to be professional and personalised everything around my schedule and relevant to my case. Thank you for your help!
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This review was submitted by a verified client of Richard Nelson LLP.
Hasslefree, very good service would recommend it to anyone
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From the first call and throughout the whole process to its successful outcome Rita was robust, approachable and tenacious in doing all she could to ensure that we understood all that we needed to provide so that she could present the very best case in our visa application. Highly recommended.
I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.
I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.
I worked with Rita for over nine years on my spouse visa application. Throughout the entire process, she was exceptionally professional, understanding, and consistently well‑organised. Her dedication and expertise made a huge difference, and thanks to her fantastic work, my visa has finally been granted. I would highly recommend Rita’s services.
Rita provided outstanding support with my father’s British citizenship application. She was professional and always clear in her communication, which made the whole process much less stressful. Thanks to her dedication and expertise, the application was successful. I’m very grateful for Rita’s excellent service and would highly recommend her to anyone needing an immigration solicitor!
First class service, you could not get a better team working for you, total support from start to finish.
Thank you for the review Paul, glad we were able to help.
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