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Battens Solicitors Limited

4.6 | 48 Reviews 48 Reviews | Construction
849 Total Company Reviews info icon Construction | info icon 849 Total Company Reviews Construction | info icon 849 Total Company Reviews

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Accepting new clients

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 422866

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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
92%
Success
Rate
90%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited
The Law Society accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of anonymous

anonymous

Family Law

Excellent legal guidance and advice to parents of children in pre-proceedings

"All the solicitors at Battens have been responsive to parents and to me as the parent's advocate. But I would commend Georgina Bacon in particular for her professional compassion, clear advice and her excellent easier to read summaries after meetings or court hearings."

Solicitors tagged in
this review

Profile image of Gina Westbrook

Gina Westbrook

Housing & Property

Gina

"The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!"

Meet the team of Battens Solicitors Limited

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Ansbury Annexe, Pendruffle Lane, Dorchester, Dorset, DT1 3WJ

Reviews

4.6 /5 48 Reviews
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Clients say

What clients say about Battens Solicitors Limited

The firm specialises in conveyancing, wills, probate, family and civil litigation, with strong technical expertise and clear, practical legal advice. Clients praise efficient, well-organised handling of transactions, timely communication and transparent fees. Valued soft skills include compassion, professionalism, approachability, patience and responsiveness; staff are described as friendly, calming and supportive during stressful or sensitive matters. Reviewers highlight proactive problem-solving, attention to detail and consistent reliability, making processes smoother and less stressful for clients.

friendly staff
professional service
clear communication
efficient conveyancing
compassionate support
knowledgeable advice
prompt responses
helpful guidance
proactive problem‑solving
stress‑free process

ReviewSolicitors Review List

Profile image of Stephen George

Stephen George

Verified

Battens Solicitors Yeovil

We've used Battens for many years. Every person we have dealt with has always provided prompt, reliable and expert advice on a wide range of matters in a friendly and professional manner.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Anonymous

Verified
Housing & Property

Great solicitors to work with

We purchased a house through Battens and we would highly recommend them. The only point that we found frustrating was the way correspondence is sent via email. Because there was so many emails being sent, sometimes things got lost or missed and we had to chase up. It would be helpful if emails could somehow be consolidated and a checklist made out of the things the emails contained so that issues are addressed in order and accounted for.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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A.H Nicholls

Verified
Housing & Property

Could have been better. Not a good experience

This invitation to review is far too late ! The sale was completed in October 2024 . It was a gruelling experience then and having eventually got over it , what happens in 2026 ? We are offered a review! 1. The sale of our flat took far too long. Battens repeatedly blamed the buyers solicitors and other factors for the delays . 2. Battens sent money from our retention account without informing us to pay for a retrospective claim for a deficit that had purportedly occurred in the year 2022/23. No evidence was ever produced re the details of that deficit. The annual accounts ( Woodley and Associates) for that year had been approved . Our retention amounts held by Battens were to cover the years 2023/4 and 2024/5. I did not receive a satisfactory explanation when I repeatedly asked why our retention was being used to cover the wrong year . 3. We were given a deadline date for the return of our two retentions which overran by 2 or 3 weeks. When I asked why the deadline was ignored , I was told it was normal to overrun ! I raised this with Battens and was asked would I like to raise a complaint . But if I did , we would be charged for it!!! We gave up -ignorant little people against the mighty legal system was how we felt! 4. The final invoice we were charged by Battens was 72% higher than the quotation we had been given - admittedly at a considerably earlier date. 5. We had used Battens approximately four years earlier to purchase the property. A good experience led by Jenny Cottrell.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you remain unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction, and had previously addressed these issues with you. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. We do not charge for complaints being considered. If you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk.

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Kaiylo

Verified
Family Law

Professional service

Always professional and responsive. Good communication throughout. Very approachable and helpful.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Georgina and Gareth. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Caroline Hill

Verified
Construction

Cate Barnes was brilliant!

We used Cate for a sale and cannot speak more highly about her. She is always professional, forward thinking, a problem solver, organised, helpful and gets the job done cate has your interests at the forefront of everything and goes the extra mile to keep things moving forward.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Cate from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Other Reviews

Profile image of Rye

Rye

Rye

Well I have too gush!....... This Solicitors is just so efficient... Nicola & her team are brilliant! They get the job done fast, they are super approachable with any query & the whole process is stress free. I would highly recommend this solicitors in Bridport. Many Thanks......

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Nicola and the Residential Conveyancing team from our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Nick

Nick

I was impressed and encouraged by how the work I gave them was dealt with, no solicitors are cheap, but I was happy that what they provided compared to other solicitors I've used was good value.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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P7SHE

P7SHE

We recently used Battens Solicitors to help us buy our new home, and the service was excellent from start to finish. Samantha was absolutely brilliant — always helpful, quick to respond, and made the whole process feel so much less stressful. She kept us informed at every stage, explained things clearly, and was proactive in making sure everything stayed on track. Buying a house can be daunting, but with Samantha’s support we felt reassured and confident throughout. We wouldn’t hesitate to use Battens again in the future and would highly recommend them to anyone buying or selling a home.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Samantha from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Laurie

Laurie

Lucy and the team at the Castle Cary office went above and beyond to enable us to complete on time and easily. Thanks so much all.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Lucy from our residential conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Caitlin Miller

Caitlin

We recently used Battens Solicitors in the selling of one house and the buying of another. There was an extremely tight deadline and they worked tirelessly to get the sale through on time. Communication was great - consistent, professional and friendly. The handwritten Christmas cards from the teams were a really lovely touch. We would definitely recommend Battens to friends and family and would use them again in the future.

Thank you for your review and your positive comments about our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Reviews

4.8 /5 849 Reviews
Filter your results
Star rating
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Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

The firm specialises in conveyancing, wills, probate, family and civil litigation, with strong technical expertise and clear, practical legal advice. Clients praise efficient, well-organised handling of transactions, timely communication and transparent fees. Valued soft skills include compassion, professionalism, approachability, patience and responsiveness; staff are described as friendly, calming and supportive during stressful or sensitive matters. Reviewers highlight proactive problem-solving, attention to detail and consistent reliability, making processes smoother and less stressful for clients.

friendly staff
professional service
clear communication
efficient conveyancing
compassionate support
knowledgeable advice
prompt responses
helpful guidance
proactive problem‑solving
stress‑free process

ReviewSolicitors Review List

Profile image of Solly Benaim

Solly Benaim

Verified
Commercial Property

Sale of property Portfolio in 2019

Battens through Robert Wright and his team were attentive professional ,efficient and diligent. Thank you.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Robert from our Commercial Property team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Sylvia Bool

Verified
Wills, Trusts & Probate

Excellent

Very professional gave us all the advice that we required. First class service. All completed and sorted. Would definitely recommend Christine Greengrow

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Jennifer Cragg

Verified
Personal Injury

Claim

Very helpful explained all of the process guided through kept up to date

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Michelle from our Personal Injury team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Jane Alexander

Verified
Wills, Trusts & Probate

My appointment at Battens

I have recently moved to this area of Dorset and needed to make a new will. I went online to see a list of solicitors in the Bridport area. The reviews for Battens encouraged me to make an appointment. The whole experience was made very easy by the friendly, helpful and professional staff. Every point was discussed and I was given good, solid and honest advice. At no point was I made to feel that I had made the wrong choice of solicitors, if I ever need legal advice in the future I will have no hesitation in going back to Battens.

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Rosanna from our Wills, Trusts, Probate and Estate Administration team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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John Spurdle

Verified
Personal Injury

Personal Injury Claim

Whilst the claim was contested by the defendant and lasted just short of four years, throughout Kate was confident of a successful outcome.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Kate from our Personal Injury team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Other Reviews

Profile image of Dawn Tiso

Dawn Tiso

Family Law

Dawn

EMILY Davis outstanding solicitor with compassion professionalism and accuracy thank you .Dawn Tiso

Thank you for your review and positive comments about Emily from our Family team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Anthony Dakin

Notary

Anthony

Needed a document signing witnessed at short notice and Battens were happy to help and fitted me in quickly. Thank you!

Thank you for your review and positive comments about our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Prano Bailey-Bond

Prano

Jason and the Battens team have been brilliant during our recent house purchase. Jason is really personable and was always on the other end of the phone if we had any questions. The whole process was really smooth and communication was great. We would 100% recommend them and use them again.

Thank you for your review and positive comments about Jason from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Malcolm Lofts

Housing & Property

Malcolm

Cate and Deborah were very efficient and made the legal side of the sale of the property very easy.

Thank you for your review and positive comments about Cate and Deborah from our Residential Conveyancing team based in our Poundbury, Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Profile image of Ralph Harwood-Penn

Ralph Harwood-Penn

Ralph

Really poor service. Reactive rather than proactive. Lethargic and unenthusiastic. Wasted 2 years with Battens.

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have and have a rigorous complaints procedure in place enable clients to raise their concerns with us so that we can address them. If you would like to follow this, please contact the firm’s Complaints Officer, Katherine Gilmour at katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

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