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Watermans

4.9 | 95 Reviews 95 Reviews | Return on Investment
1,519 Total Company Reviews info icon Return on Investment | info icon 1,519 Total Company Reviews Return on Investment | info icon 1,519 Total Company Reviews

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Accepting new clients

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Regulated by:

The Law Society of Scotland

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Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Watermans Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Watermans are accredited by

The Law Society of Scotland accreditation awarded to Watermans

Description

At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Residential & Commercial Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple

Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Watermans

Meet the team of Watermans

Contact & Locations - Watermans

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

5-10 Dock Place, Leith, Edinburgh, EH6 6LU

Reviews

4.9 /5 95 Reviews
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Rating

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Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of Lai

Lai

Verified
Commercial Property

Always reliable!

I had a great experience working with Kathy on the commercial lease agreement for my property. The clear, reliable, and professional guidance provided by Kathy made a huge difference. Kathy kept me well-informed at every stage and handled everything smoothly right up to registration. Highly recommended to anyone, especially fellow property owners from overseas looking for legal assistance in the UK!

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Sozdar and Dereen

Verified
Commercial Property

Excellent Service and Highly Recommended

We had a great experience working with this agent. Morgan was professional, helpful, friendly, and always quick to respond. She made the whole process smooth and stress-free, and I really appreciated her honesty and dedication throughout. I would highly recommend them to anyone looking for a reliable and professional agent. Excellent service!

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Anonymous

Verified
Housing & Property

Professional, Efficient, Caron is a star

As a first-time buyer using overseas funds, I had a great experience with Watermans — clear communication throughout, everything ran smoothly, and everyone I dealt with was friendly and helpful. Caron was my conveyancer; she handled all the documentation, got the missives concluded, and got me the keys. She is professional, efficient, and trustworthy — every email was answered quickly, and without her the process wouldn’t have been so smooth. Thanks also to Lynsey, who helped me secure the property, and Caitlin, who handled my AML checks. Watermans is a good choice for buyers using overseas funds — they typically complete sales within 4-6 weeks. In my case, some unexpected issues came up with my funds and the flat, so it took 8 weeks to complete, but the team handled it well throughout.

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A representative from Watermans responded to this review

Thank you for taking the time to leave a review! We are delighted to hear that Caron, Lynsey and Caitlin were such a great support to you while buying your property, making sure everything ran smoothly at each stage in the process of your purchase. We appreciate you sharing your experience, and wish you the biggest congratulations on buying your first home! 🏡 ✨

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Cindy

Verified
Commercial Property

Excellent service from Kathy throughout the transaction.

Kathy was professional, efficient and very helpful throughout my lease assignation. She was always quick to respond to my questions and explained everything clearly. Being able to communicate in both Cantonese and Mandarin was a great help and made the whole process much easier. I am very grateful for her support and would happily recommend her to anyone looking for legal assistance.

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A representative from Watermans responded to this review

Thank you for writing a review, Cindy! We are pleased to hear that Kathy was a great help while handling your lease assignation, responding to any queries quickly and explaining everything thoroughly along the way to make the process as straightforward as possible. We appreciate your recommendation and look forward to working with you again!

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Anonymous

Verified
Commercial Property

Buying a house with Watermans

My partner and I made an offer to buy a house in Scotland using Watermans as our solicitors, which Caron handled for us. For some months the sellers solicitors provided almost zero contact, something which would have panicked us had it not been for Caron reassuring us and constantly chasing them for answers. Contact was good, Caron made things straightforward, gave us regular updates and helped us prepare ourselves ahead of time so the process could move as quickly as possible. Would definitely recommend Watermans and Caron too!

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this review

A representative from Watermans responded to this review

Thank you for taking the time to write a review! We are delighted to hear that Caron made your house purchase straightforward, providing regular updates and helping to move the process along as quickly as possible. We appreciate your recommendation and wish you all the best in your new home! 🏡

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Other Reviews

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Victoria Harper

Commercial Property

Victoria

Big thanks to Aaron and the team for their help in facilitating our recent portfolio purchase. Aaron worked really hard to get the sale over the line when unexpected issues came up from the sellers side. He kept us informed throughout the process and it was clear that he genuinely cared about representing our interests. Thanks so much for the support - will definitely return for our next purchase

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this review

A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Victoria! We are delighted to hear that Aaron and the team worked hard to facilitate your recent portfolio purchase, supporting you and keeping you updated throughout the process. We appreciate you sharing your experience, and look forward to working with you again in the future! ✨

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Hilmi

Commercial Property

Hilmi

Thank you for Kathy Miller sort all my paper work correctly in short time I really appreciate for her efforts top class 👍 👏

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A representative from Watermans responded to this review

Thank you for writing a review, Hilmi. We are delighted to hear about your five-star experience of working with Kathy in our conveyancing team, who provided legal advice and assisted you with the relevant paperwork in a short timeframe. We look forward to working with you again in the future 😊🏡

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UwU

Commercial Property

UwU

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience working with Kathy Miller and her team. They helped me with the purchase of my buy-to-let property and handled everything very professionally from start to finish. Kathy was always responsive, patient, and kept me well informed throughout the whole process. She made what could have been a stressful experience feel smooth and easy. I truly appreciate her hard work and dedication — I would highly recommend Kathy Miller to anyone looking for a reliable and professional solicitor for property transactions.

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A representative from Watermans responded to this review

Thank you for writing a review. We are pleased to hear that Kathy and the team made purchasing your buy-to-let property as smooth and stress-free as possible. Your recommendation is appreciated, and we look forward to working with you again in the future!

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Richard Ward

Richard

I wasn't their client, my buyer was. The solicitor left everything to the last minute, caused huge amounts of stress and went on holiday leaving an unbriefed colleague to take over just at the point when the sale was due to complete. The buyer ended up phoning my solicitor to apologise for the inaction of Watermans. They were disorganised and complacent with no regard for the difficulties they caused.

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Alex

Housing & Property

Alex

We have used Watermans to sell both our properties and to buy our new home together. Cannot thank the team enough, Tzana & Donna our contacts and negotiators for our sales- both amazing at what they do! Morgan who helped with our purchase and the back an fourth on dates of entry- Also a special thanks to Evie who dealt with all our legal work for our sale and endless questions-everything handled so efficiently and with understanding! Thank you all for everything :)

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A representative from Watermans responded to this review

Thank you for taking the time to leave such a positive review for the team!

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Reviews

4.9 /5 1519 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Watermans

Clients praise the firm for its strong expertise in residential conveyancing, property sales and purchases, remortgages, lease matters, commercial leases, and personal injury or motor insurance claims. Reviews highlight efficient handling of transactions, clear guidance, sound legal knowledge, and effective negotiation. Clients particularly value the team’s excellent communication, prompt responses, patience, approachability, and reassuring manner. The firm is also commended for being professional, supportive, proactive, detail-oriented, and able to make stressful processes feel smooth, straightforward, and well-managed.

Clear communication
Prompt responses
Professional service
Helpful guidance
Stress-free process
Excellent updates
Friendly manner
Knowledgeable advice
Efficient handling
Supportive team

ReviewSolicitors Review List

Profile image of Wendy McCartan

Wendy McCartan

Verified

Professional, honest and approachable.

I would recommend Watermans Estate Agents as I found all transactions with them to be extremely competent. All staff members are highly efficient at what they do. I would particularly recommend Susan as she was so friendly and down to earth but with a professional edge to her. She really is an asset to the company and I look forward to dealing with her again in the future.

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Anonymous

Verified
Housing & Property

Very good

Working with Caron was great everything that had to be taken care of was done in very good time.

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A representative from Watermans responded to this review

Thank you for taking the time to write a review for Caron in our conveyancing team, who supported you throughout your property transaction! We appreciate you sharing your experience and look forward to working with you in the future! 🏡

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E Malley

Verified
Housing & Property

Conveyancing

Rebecca handled all our property conveyancing in a professional manner and and answered all our queries promptly and helped us through the whole process and would not hesitate to use her again.

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A representative from Watermans responded to this review

Thank you for writing a review! We are pleased to hear that Rebecca supported you throughout the conveyancing process, answering any questions you had promptly. We look forward to working with you again! 🏡

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Anonymous

Verified
Housing & Property

Absolutely excellent service from start to finish

Fantastic experience throughout. Caron was brilliant, very helpful, clear and always there when I had questions. I would absolutely recommend her services to anyone.

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A representative from Watermans responded to this review

Thank you for leaving a review for Caron! We are delighted to hear that Caron provided an excellent service from start to finish when handling your conveyancing transaction, offering clear advice and prompt answers to any questions you had. We appreciate your recommendation and look forward to working with you again 🏡

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Cameron Wilson

Verified
Housing & Property

House Sale and Purchase

We had a great experience dealing with Lorna Symms at Waterman's. She was always on the ball in terms of progressing the sale of our property and the purchase of our new home. We always received prompt replies to any questions we asked and the whole process went very smoothly. I felt we received value for money and would not hesitate to recommend Lorna or Waterman's for this type of work.

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Other Reviews

Profile image of Victoria Harper

Victoria Harper

Commercial Property

Victoria

Big thanks to Aaron and the team for their help in facilitating our recent portfolio purchase. Aaron worked really hard to get the sale over the line when unexpected issues came up from the sellers side. He kept us informed throughout the process and it was clear that he genuinely cared about representing our interests. Thanks so much for the support - will definitely return for our next purchase

Legal experts tagged in
this review

A representative from Watermans responded to this review

Thank you for taking the time to leave a review, Victoria! We are delighted to hear that Aaron and the team worked hard to facilitate your recent portfolio purchase, supporting you and keeping you updated throughout the process. We appreciate you sharing your experience, and look forward to working with you again in the future! ✨

0
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Paro Ramesh

Housing & Property

Paro

We had a good experience purchasing our home. During the offer stage the person who was handling our case was quite slow in responding, requests had to be chased up a lot, and left me out of emails (and only addressed them to my male partner) which was quite annoying, but once Caron took over it was really great, excellent and quick communication. Five stars for Caron.

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this review

A representative from Watermans responded to this review

Thank you for leaving a review, Paro! We are pleased to hear that you had a good experience when purchasing your home, with Caron providing excellent communication and support throughout. We are sorry to hear that the communication during the initial stages of the process did not meet your expectations. Having enquired further on this, we can see your partner appeared as the lead contact, in that they signed off on all emails and all emails came from their email address, however we understand the importance of keeping all parties updated on the progress and will take your comments on board for future transactions. We will be sure to pass on your kind words to Caron, and wish you all the best in your new home! 🏡

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Martin Carson

Housing & Property

Martin

Louise Mill was our conveyancer and she is an absolute star of a person. Cannot recommend enough, went above and beyond to help us secure our home when dealing with difficult builders. So thankful for all her work.

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A representative from Watermans responded to this review

Thank you for writing a review, Martin. We are pleased to hear that Louise went above and beyond throughout your property purchase, offering a brilliant service while dealing with difficult builders. We appreciate your recommendation and hope to work with you again in the future! 🏡

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Benjamin Mitchell

Housing & Property

Benjamin

Aaron supported us with the legal conveyancing of both the sale of our flat and the purchase of our forever home. We really cannot fault the service we received from Aaron and would recommend him to anyone (indeed - we already have). He kept us well informed through the process; we never had to chase him. He also stayed late one evening to assist us with a potentially costly snag during the process, which he resolved speedily and smoothly. We would have no hesitation in working with Aaron again. He’s a brilliant solicitor. Thank you, Aaron for all your help these past few months.

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A representative from Watermans responded to this review

Thank you for writing a review, Benjamin. We are pleased to hear about your time working with Aaron in our conveyancing team, who assisted you with the purchase of your forever home - keeping you updated at every stage and resolving potential issues on your behalf. We appreciate your feedback (and recommendations!) so much, and wish you all the best in your new home 🏡

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Callum

Housing & Property

Callum

Thanks very much to Caron, who helped guide us through the slightly more complicated Scottish house buying process. Very prompt replies, happy to help, thanks so much. Would recommend to anyone in Edinburgh!

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A representative from Watermans responded to this review

Thank you for leaving a review, Callum. We are delighted to hear that Caron was such a help in guiding you through buying a house in Scotland, replying promptly and helping at each stage. We wish you all the best in your new home, and thanks for the recommendation! 🏡

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