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Ellisons

4.9 | 91 Reviews 91 Reviews | Litigation Avoidance
1,559 Total Company Reviews info icon Litigation Avoidance | info icon 1,559 Total Company Reviews Litigation Avoidance | info icon 1,559 Total Company Reviews

143 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PS

Accepting new clients

143 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PS

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 49340

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
93%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ellisons
Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ellisons
Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

143 Connaught Avenue, Frinton-on-Sea, Essex, CO13 9PS

Reviews

4.9 /5 91 Reviews
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Clients say

What clients say about Ellisons

Clients praise the firm for strengths in conveyancing, wills & probate, immigration and visas, employment, personal injury and commercial/property matters. Reviewers highlight technical expertise, professionalism and efficiency, with clear, practical advice and strong case management. Valued soft skills include responsiveness, clear communication, empathy, patience and accessibility; clients note kindness, calmness under pressure, trustworthiness and a reassuring, client-focused manner that makes complex or emotional matters feel manageable.

Professional
Responsive
Clear communication
Knowledgeable
Efficient service
Approachable staff
Supportive
Compassionate
Attention to detail
Value for money

ReviewSolicitors Review List

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Denise

Verified
Wills, Trusts & Probate

Will dispute

A difficult situation, handled professionally and fairly to reach a satisfaction conclusion for all parties

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Stephen

Employment

Review of services

Within the first five minutes of meeting Madeleine Oakley I felt assured I had found the right person to deal with my situation. Madeleine explained legal jargon clearly, dealt with my questions and concerns promptly and patiently, and kept me well informed. I felt I could trust that she put her best efforts into trying to achieve the best possible outcome.

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A representative from Ellisons Legal LLP responded to this review

Hi Stephen, we're so pleased that you had a great experience using Ellisons. We'll be sure to pass your kind words onto Madeline.

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Anonymous

Verified
Personal Injury

Excellent service

Stevan was an excellent solicitor for us, considerate, kind and easy to work with. He made sure we understood each part of the process, and through his experience and professionalism secured an excellent outcome.

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Anonymous

Verified
Personal Injury

Highly recommended

Ellisons showed committment and care from our initial enquiry about a personal injury claim. Stevan's clear and timely communication made us feel consistently supported and reassured that everything was being handled professionally and in a timely way. He was responsive, patient with us and took time to explain steps in the legal process and answer any questions we had, giving us expert advice in an empathetic and straight-forward manner. This resulted in minimal stress and uncertainty, which we are very grateful for. The firm acted with integrity and charged reasonable fees for their service. We’re grateful to have had Stevan and the Ellisons team on our side and we would recommend them highly.

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anonymous

Verified
Wills, Trusts & Probate

Professionalism at a reasonable price

Although our needs were relatively minor and straightforward, they were handled in a professional and friendly manner and at a reasonable cost.

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Other Reviews

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

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Reviews

4.9 /5 1559 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Ellisons

Clients praise the firm for strengths in conveyancing, wills & probate, immigration and visas, employment, personal injury and commercial/property matters. Reviewers highlight technical expertise, professionalism and efficiency, with clear, practical advice and strong case management. Valued soft skills include responsiveness, clear communication, empathy, patience and accessibility; clients note kindness, calmness under pressure, trustworthiness and a reassuring, client-focused manner that makes complex or emotional matters feel manageable.

Professional
Responsive
Clear communication
Knowledgeable
Efficient service
Approachable staff
Supportive
Compassionate
Attention to detail
Value for money

ReviewSolicitors Review List

Profile image of Vanessa

Vanessa

Verified

Fantastic service from start to finish

I have worked with many conveyancers over the years and can honestly say that Emily has been outstanding. She was responsive, reliable, professional and always acted with integrity. Her communication was excellent throughout, and she made the whole process feel smooth and straightforward. I am very grateful for her support and would highly recommend her.

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Alan and Kim

Verified

Apostille Documents

The team helped us, and more importantly quickly - meeting us in person and going at a great speed and perfect work as well. Would highly recommend

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K Jeffries

Verified

Excellent

Sally responded quickly to my email. A meeting was set up and I was made to feel welcome and relaxed. I feel much more confident having her professional advice.

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Anonymous

Verified
Housing & Property

Lease extension

Charlene and Sarah have both been super helpful and efficient when working on our case. Would definitely recommend!

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Denise

Verified
Wills, Trusts & Probate

Will dispute

A difficult situation, handled professionally and fairly to reach a satisfaction conclusion for all parties

Legal experts tagged in
this review

0
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Other Reviews

Profile image of PMD 75

PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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mark hunter

mark

A thoroughly professional company and immensely experienced.

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Peter Herring

Wills, Trusts & Probate

Peter

My wife and I had our Wills and Lasting Powers of Attorney prepared by Amy and her team, and we highly recommend Ellisons as a go-to law firm for wills, LPAs and inheritance tax advice. Everyone we dealt with was friendly, approachable and very knowledgeable, taking the time to clearly explain each step of the will writing and Lasting Power of Attorney process and providing helpful guidance on inheritance tax planning. The entire experience was professional, efficient and incredibly smooth from start to finish. We wouldn’t hesitate to recommend Ellisons to anyone looking for reliable solicitors for wills, inheritance tax advice and LPAs.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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Rhett Burton

Housing & Property

Rhett

Marion Knocker recently acted on our sale and purchase, and I can't recommend her and her team highly enough. She often went above and beyond to progress matters as swiftly as possible.

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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

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