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Paul Robinson Solicitors LLP

4.6 | 31 Reviews 31 Reviews | Family Law
1,143 Total Company Reviews info icon Family Law | info icon 1,143 Total Company Reviews Family Law | info icon 1,143 Total Company Reviews

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

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The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

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The Solicitors Regulation Authority

Regulator ID: 519593

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
88%
Value for
Money
84%
Success
Rate
87%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
11% above
national average
94%
Success
Rate
12% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30 (Open)
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Reviews

4.6 /5 31 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, lease transactions, family law and commercial property matters. Reviews highlight smooth property sales and purchases, efficient handling of deadlines, and clear, practical legal advice. Client-valued soft skills include professionalism, approachability, patience, reassurance and strong attention to detail. The team is frequently commended for prompt responses, excellent communication, transparency, sensitivity during stressful situations and a proactive, supportive manner that makes complex legal processes feel straightforward.

Quick responses
Excellent communication
Professional service
Approachable team
Clear explanations
Efficient handling
Knowledgeable advice
Supportive guidance
Smooth process
Friendly staff

ReviewSolicitors Review List

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M. Mason

My grateful thanks ...

I would like to express my sincere thanks to Christopher Wall of Paul Robinson Solicitors for his professionalism, patience and sound legal advice during a very difficult period of my life. Christopher prepared a Separation Agreement for me in December 2025. My circumstances were somewhat unusual and he took the time to understand my objectives and ensure that the agreement accurately reflected my wishes whilst remaining legally robust. Throughout the process Christopher was thoughtful and thorough. He respected my decisions and drafted an agreement that provided a clear framework for resolving matters moving forward. With the benefit of hindsight, the Separation Agreement proved invaluable. It provided the foundation upon which subsequent negotiations were conducted and has greatly assisted in bringing matters towards a conclusion in a structured and constructive manner. I would have no hesitation in recommending Christopher Wall to anyone seeking clear, pragmatic and professional family law advice. His work has stood the test of time and I remain extremely grateful for the assistance he provided.

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from Paul Robinson Solicitors LLP

Thank you for your thoughtful feedback. We’re delighted to hear that Christopher’s professionalism, patience and clear advice supported you during a difficult time. Your recommendation is greatly appreciated.

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Chris and Helen White

Family Law

Wills and Lasting Power of Attorney.

Excellent service and advice throughout and never rushed. A few minor errors in the drafts which were quickly rectified. Unfortunately the Postal Service delivered the drafts via our letter box resulting in a completely ripped envelope which could have scattered all the contents in the street-no fault of PR. Would definitely recommend Paul Robinson Solicitors and will be using this firm again in the future. Many thanks.

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from Paul Robinson Solicitors LLP

Thank you very much for your thoughtful review. We are delighted to hear you found our service and advice excellent and that you felt we gave you the time and attention you needed. We apologise for the minor errors in the initial drafts and are pleased these were corrected promptly. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Many thanks for your kind words.

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Marie-Anne

Pleased with support received for dealing with family matters

First time using Paul Robinson for family matters. My initial meeting with the solicitor put me at ease and at every stage the process was clearly explained and I was kept well informed. The team were very responsive, professional and friendly.

Paul Robinson Solicitors LLP

We are pleased that your first time using Paul Robinson for family matters was such a positive experience, Marie-Anne. Thank you for recognizing the professional and friendly approach of the team!

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DIANA

Team of Professionals

My divorce proceedings were long and complex, but I am deeply grateful for the successful outcome. I would like to extend my sincere thanks to Christopher Wall and his team, including the barristers, experts, and all those who contributed to the case. Their professionalism, dedication, and unwavering support made a difficult journey much more manageable. I couldn’t have asked for a better team of professionals.

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Sabha

Family Law

Great experience

Thank you to Sheenal and her team for the work carried out. It was a pleasure to have Sheenal representing me, she is extremely professional and friendly. I cannot recommend enough. Thanks again. I will be returning for sure.

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Other Reviews

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
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Marie-Anne

Marie-Anne

First time using Paul Robinson for family matters. My initial meeting with the solicitor put me at ease and at every stage the process was clearly explained and I was kept well informed. The team were very responsive, professional and friendly.

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Helen

Helen

My family have used this company for a number of legal matters, including divorce, wills and declaration of trust. We dealt with Lee Hibell and Chris Wall. We found these solicitors to be knowledgable and very helpul. Would certainly recommend this company and would use them again if we needed further legal help.

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Reviews

4.7 /5 1143 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm’s expertise in conveyancing, wills, probate, estate administration, lease transactions, family law and commercial property matters. Reviews highlight smooth property sales and purchases, efficient handling of deadlines, and clear, practical legal advice. Client-valued soft skills include professionalism, approachability, patience, reassurance and strong attention to detail. The team is frequently commended for prompt responses, excellent communication, transparency, sensitivity during stressful situations and a proactive, supportive manner that makes complex legal processes feel straightforward.

Quick responses
Excellent communication
Professional service
Approachable team
Clear explanations
Efficient handling
Knowledgeable advice
Supportive guidance
Smooth process
Friendly staff

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Housing & Property

Moving house

Tatiana was amazing from start to finish. We had an 8 week exchange deadline and it was done in a very timely manner. She was very approachable and knowledgable and quick response times that you don’t get anywhere else!

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from Paul Robinson Solicitors LLP

We’re pleased you found Tatiana approachable, knowledgeable and responsive throughout. We really appreciate your kind words and are glad we could help make your move a smooth experience.

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kate lotts

Housing & Property

Good choice

Sophie Cannon and her team in Billericay office helped guide us through the process to sell our house - the volume of paperwork and the various documents needed can be daunting. Professional and accessible

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from Paul Robinson Solicitors LLP

It’s lovely to hear that Sophie and her team made the process of selling your home feel more manageable. We’re glad you found them professional and easy to reach throughout. Thank you for taking the time to share your feedback.

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Sandra Gray

Wills, Trusts & Probate

New Wills

I am writing regarding excellent service received by Elizabeth, re making of our New Wills. She was very helpful, informative explaining everything and all Legalities nothing was too much trouble. I would highly recommend her she is a very charming young lady

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from Paul Robinson Solicitors LLP

We’re delighted to hear that Elizabeth made the process of updating your wills such a positive experience, Sandra. It’s lovely to know that you felt comfortable and well looked after throughout. Thank you for your kind words and recommendation.

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Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

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from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

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Alan Davies

Professional and skillful

I cannot fault the service I received from Cosima and her colleagues- every step was explained where necessary which ended in a completely faultless completion of my transaction

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from Paul Robinson Solicitors LLP

We are delighted to hear that Cosima and her colleagues provided such clear and thorough support throughout your matter. It is particularly pleasing to know that everything was handled smoothly through to completion. Thank you for your feedback, Alan.

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Other Reviews

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Wendy Barnes

Housing & Property

Wendy

We recently used Paul Robinson solicitors, specifically Tracey Hughes in the sale of our flat. I really cannot recommend Tracey highly enough, her professional, friendly and efficient service has been nothing short of first class. We were kept informed of progress regularly, emails were replied too within the day, and charges were very reasonable. If you want an exceptional solicitor, then go to Tracey Hughes.

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from Paul Robinson Solicitors LLP

Wendy, we are delighted to hear that Tracey looked after you so well during the sale of your flat. Her reliable communication, approachable manner and attention to detail clearly made the experience a positive one.

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Andoy co

Andoy

The worst. 40 years? Paul Robinson’s office requested documents for the estate of my Aunt. I have sent them 3 times this year alone. (2026). They made it sound that I am delinquent for not complying with their request. I used the address they advised me to use. Nothing! Another problem is, their response to my email is they are on vacation or away. The last response was “ will look”. If there is a rating less than 1 star, I would use this rating. Very poor service, especially the response time. 1/4 star.

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superchris191919

Housing & Property

superchris191919

So glad we listened to recommendations! When searching for a Solicitor, our Estate Agents suggested Paul Robinson Solicitors due to recent experiences and reviews from other clients. Their recommendation was fully reflective of the service that we received. Communication A Solicitor that we had full access to was a priority for us. Whenever we called, we were supported by our Solicitor’s team (Millie and Enya) straight away, without exception. If ever there was a situation that the team could not support with, we were called by our Solicitor (Daryl Pentecost) directly, that day. We felt like we were a priority at all times. It never seemed like they had taken on too many clients and had too much work for their team to manage, which is a common theme we have experienced when using other Solicitors before. Timelines We were keen to move in quickly, as were our Vendors. Despite a chain and some complexities specific to the sale, the whole process from start to finish was just over 3 months. They were happy to speed up or slow down based on our preference, which was refreshing. Price It is expected and fair to say that you get what you paid for in most instances. However, in this instance, I would say this is an exception. Our quote was one of the cheapest we received and yet the service exceeded expectations. There were no hidden fees and they were transparent throughout. We would genuinely like to pass on our sincerest gratitude. Thank you so much for your service and we could not recommend you enough.

from Paul Robinson Solicitors LLP

We are delighted to hear that Daryl, Millie and Enya provided such a responsive and well coordinated service throughout your purchase. We truly appreciate your generous recommendation and are grateful that you chose Paul Robinson Solicitors.

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Adam Brialey

Adam

All the team were great , prompt with replies and happy to help with queries

from Paul Robinson Solicitors LLP

Adam, we are delighted to hear that you received such a helpful service from the team. Thank you for taking the time to share your feedback.

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Terry Johnson

Wills, Trusts & Probate

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

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from Paul Robinson Solicitors LLP

Terry, we are pleased to hear that John and his team provided such professional and supportive guidance throughout the process. Their prompt communication and clear explanations clearly helped make things easier, and we greatly appreciate your kind feedback.

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