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Paul Robinson Solicitors LLP

4.6 | 31 Reviews 31 Reviews | Marriage Breakdowns
1,154 Total Company Reviews info icon Marriage Breakdowns | info icon 1,154 Total Company Reviews Marriage Breakdowns | info icon 1,154 Total Company Reviews

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Accepting new clients

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 519593

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
88%
Value for
Money
Value for money: 88%
5% above
national average
84%
Success
Rate
Satisfied with outcome: 84%
2% above
national average
87%
Would
Recommend
Would recommend to friends and family: 87%
6% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
94%
Success
Rate
Satisfied with outcome: 94%
12% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of A Hughes

A Hughes

Housing & Property

A client

As a first time homebuyer I had no idea what to look for in conveyancing services. Fortunately I was recommended Paul Robinson Solicitors by a friend, and their service throughout was superb - responsive, thorough and highly professional.

Profile image of Gavin Kelly

Gavin Kelly

Gavin

Great team to work with. They were professional and polite throughout with great communications. Highly recommended.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Reviews

4.6 /5 31 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

The firm is highly regarded for conveyancing, property sales and purchases, wills, probate, estate administration, lease work and some family/commercial matters. Clients praise its clear expertise, efficiency and attention to detail, with many matters completed swiftly and smoothly. Soft skills valued most include excellent communication, responsiveness, patience, professionalism and a reassuring, friendly approach. The team is often described as supportive, proactive and approachable, keeping clients informed throughout and making stressful legal processes feel straightforward and well managed.

Excellent communication
Highly responsive
Professional service
Friendly team
Knowledgeable advice
Clear explanations
Prompt replies
Supportive throughout
Efficient process
Stress-free experience

ReviewSolicitors Review List

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M. Mason

My grateful thanks ...

I would like to express my sincere thanks to Christopher Wall of Paul Robinson Solicitors for his professionalism, patience and sound legal advice during a very difficult period of my life. Christopher prepared a Separation Agreement for me in December 2025. My circumstances were somewhat unusual and he took the time to understand my objectives and ensure that the agreement accurately reflected my wishes whilst remaining legally robust. Throughout the process Christopher was thoughtful and thorough. He respected my decisions and drafted an agreement that provided a clear framework for resolving matters moving forward. With the benefit of hindsight, the Separation Agreement proved invaluable. It provided the foundation upon which subsequent negotiations were conducted and has greatly assisted in bringing matters towards a conclusion in a structured and constructive manner. I would have no hesitation in recommending Christopher Wall to anyone seeking clear, pragmatic and professional family law advice. His work has stood the test of time and I remain extremely grateful for the assistance he provided.

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from Paul Robinson Solicitors LLP

Thank you for your thoughtful feedback. We’re delighted to hear that Christopher’s professionalism, patience and clear advice supported you during a difficult time. Your recommendation is greatly appreciated.

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Chris and Helen White

Family Law

Wills and Lasting Power of Attorney.

Excellent service and advice throughout and never rushed. A few minor errors in the drafts which were quickly rectified. Unfortunately the Postal Service delivered the drafts via our letter box resulting in a completely ripped envelope which could have scattered all the contents in the street-no fault of PR. Would definitely recommend Paul Robinson Solicitors and will be using this firm again in the future. Many thanks.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you very much for your thoughtful review. We are delighted to hear you found our service and advice excellent and that you felt we gave you the time and attention you needed. We apologise for the minor errors in the initial drafts and are pleased these were corrected promptly. Your recommendation means a great deal to us, and we look forward to assisting you again in the future. Many thanks for your kind words.

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Marie-Anne

Pleased with support received for dealing with family matters

First time using Paul Robinson for family matters. My initial meeting with the solicitor put me at ease and at every stage the process was clearly explained and I was kept well informed. The team were very responsive, professional and friendly.

Paul Robinson Solicitors LLP

We are pleased that your first time using Paul Robinson for family matters was such a positive experience, Marie-Anne. Thank you for recognizing the professional and friendly approach of the team!

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DIANA

Team of Professionals

My divorce proceedings were long and complex, but I am deeply grateful for the successful outcome. I would like to extend my sincere thanks to Christopher Wall and his team, including the barristers, experts, and all those who contributed to the case. Their professionalism, dedication, and unwavering support made a difficult journey much more manageable. I couldn’t have asked for a better team of professionals.

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Sabha

Family Law

Great experience

Thank you to Sheenal and her team for the work carried out. It was a pleasure to have Sheenal representing me, she is extremely professional and friendly. I cannot recommend enough. Thanks again. I will be returning for sure.

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Other Reviews

Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

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Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
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Profile image of Idan Singh (Idan)

Idan Singh (Idan)

Idan

Needs significant improvement especially with overseas clients that have poor proficiency in English. I've been using Paul Robinson Solicitors for a family law case for some years. But the inconsistency in transparency and safeguarding my elderly parents is unsatisfactory. They lack the understanding of cultural differences makes it even worse. This includes interacting with customers who cannot speak English or have no proficiency in English law or comprehension. Due to their mishandling of my parents divorce case and tenant eviction they totally made a mess of a bad situation. Paul Robinson Solicitors were informed that one property was in disrepair and they spent several weeks trying to advise us. Due to conflict of interest with mother and father getting back together they had further messed up divorce proceedings about trying to safeguard my mother and the outcome of the divorce and transfer of properties. The litigation team also caused a further problem with my parents, to a point where I am no longer in contact with my family and my family have removed me from any inheritance. The firm has no comprehension about language barriers and and making sure the the customer has comprehension of law and the implications of poor advice. The firm was also instructed to investigate equity release fraud to the total sum of £82,000.00 by the family. The firm had been advised a member of the family had forged signatures and documents to extort money from Halifax Mortgages. The firm took too long in getting this investigated. They also spent several months trying to correct titles deeds for my mother. Due to the poor advise and systematic poor admistration the above has both caused loses to my mother and I have also lost a family and inheritance which I was promised by my mother when divorce proceedings began.

0
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Profile image of Marie-Anne

Marie-Anne

Marie-Anne

First time using Paul Robinson for family matters. My initial meeting with the solicitor put me at ease and at every stage the process was clearly explained and I was kept well informed. The team were very responsive, professional and friendly.

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Helen

Helen

My family have used this company for a number of legal matters, including divorce, wills and declaration of trust. We dealt with Lee Hibell and Chris Wall. We found these solicitors to be knowledgable and very helpul. Would certainly recommend this company and would use them again if we needed further legal help.

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Reviews

4.7 /5 1154 Reviews
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Star rating
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Rating

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Clients say

What clients say about Paul Robinson Solicitors LLP

The firm is highly regarded for conveyancing, property sales and purchases, wills, probate, estate administration, lease work and some family/commercial matters. Clients praise its clear expertise, efficiency and attention to detail, with many matters completed swiftly and smoothly. Soft skills valued most include excellent communication, responsiveness, patience, professionalism and a reassuring, friendly approach. The team is often described as supportive, proactive and approachable, keeping clients informed throughout and making stressful legal processes feel straightforward and well managed.

Excellent communication
Highly responsive
Professional service
Friendly team
Knowledgeable advice
Clear explanations
Prompt replies
Supportive throughout
Efficient process
Stress-free experience

ReviewSolicitors Review List

Profile image of NS

NS

Wills, Trusts & Probate

Excellent service 5*

Excellent service and very professional. Elizabeth and her team are very supportive, excellent communication and very knowledgeable. 5* would definitely recommend.

Solicitors tagged in
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from Paul Robinson Solicitors LLP

Thank you for your kind feedback and recommendation. We’re delighted Elizabeth and her team provided knowledgeable support and kept communication clear throughout.

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Anonymous

Verified
Housing & Property

Moving house

Tatiana was amazing from start to finish. We had an 8 week exchange deadline and it was done in a very timely manner. She was very approachable and knowledgable and quick response times that you don’t get anywhere else!

Legal experts tagged in
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from Paul Robinson Solicitors LLP

We’re pleased you found Tatiana approachable, knowledgeable and responsive throughout. We really appreciate your kind words and are glad we could help make your move a smooth experience.

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kate lotts

Housing & Property

Good choice

Sophie Cannon and her team in Billericay office helped guide us through the process to sell our house - the volume of paperwork and the various documents needed can be daunting. Professional and accessible

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It’s lovely to hear that Sophie and her team made the process of selling your home feel more manageable. We’re glad you found them professional and easy to reach throughout. Thank you for taking the time to share your feedback.

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Sandra Gray

Wills, Trusts & Probate

New Wills

I am writing regarding excellent service received by Elizabeth, re making of our New Wills. She was very helpful, informative explaining everything and all Legalities nothing was too much trouble. I would highly recommend her she is a very charming young lady

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We’re delighted to hear that Elizabeth made the process of updating your wills such a positive experience, Sandra. It’s lovely to know that you felt comfortable and well looked after throughout. Thank you for your kind words and recommendation.

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Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

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Other Reviews

Profile image of Kevin Archer

Kevin Archer

Housing & Property

Kevin

We instructed Robinsons to act for us on the sale of 2 properties and the purchase of a new property. Charlotte and her team looked after us and they were great. Never to busy to answer any emails I sent and always kept us up to date with the progress. As stressful as house moving is , Charlotte made the whole process easy. Would definitely recommend!

from Paul Robinson Solicitors LLP

Thank you, Kevin, for your kind review and recommendation. We’re delighted Charlotte and the team helped take the pressure out of your move, keeping you informed and making sure your queries were addressed along the way. We wish you all the best in your new home.

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pwb2

Wills, Trusts & Probate

pwb2

Carley Wells at the Billericay Office has given us superb service, advising my wife and I how we could get rid of a previous complicated Wills Trust (drawn up by another solicitor some years ago). She explained everything very clearly and drafted much simpler Wills for us both - which, together with a change to our house ownership - delivers exactly what we want, takes away our concerns, and gives us 'peace of mind'. Everything has been completed speedily and all documentation has been prepared to the highest standard. We are so pleased to have found an excellent, local solicitor.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your lovely review. We are delighted Carley helped you both find a clear and reassuring solution tailored to your needs. It is wonderful to hear you now have peace of mind and were pleased with the service provided.

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Joseph

Joseph

Excellent service from Paul Robinson Solicitors. Everyone I dealt with was extremely professional, friendly and helpful. They made the whole process straightforward and took the time to explain everything clearly.

from Paul Robinson Solicitors LLP

Thank you so much for the fantastic review! We are delighted to hear that your experience with Paul Robinson Solicitors was so positive. Our team takes great pride in being approachable and clear in our communication, so knowing you felt well-supported and fully informed throughout the process means a great deal to us.

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Gavin Kelly

Gavin

Great team to work with. They were professional and polite throughout with great communications. Highly recommended.

from Paul Robinson Solicitors LLP

Thank you for your kind feedback and recommendation, Gavin. We are pleased to hear that you found the team professional, courteous and easy to communicate with. We really appreciate your support.

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Dorian Marciniak

Housing & Property

Dorian

Carrie and Emily together with their team of assistants are absolutely best conveyancing solicitors you can ever work with, professional, patient with knowledge. Always happy to answer any questions and provide care to each matter at all time, hope to have chance work with this team at Paul Robinson solicitors in every purchase/sale of property in the future, Thank you again for all hard work you done on our purchase

from Paul Robinson Solicitors LLP

Thank you, Dorian, for your wonderful feedback. We are delighted that Carrie, Emily and the wider team provided such knowledgeable, patient and attentive support throughout your purchase. We truly appreciate your trust and look forward to assisting you again in the future.

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