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Paul Robinson Solicitors LLP

4.9 | 453 Reviews 453 Reviews | Housing & Property
967 Total Company Reviews info icon Housing & Property | info icon 967 Total Company Reviews Housing & Property | info icon 967 Total Company Reviews

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Accepting new clients

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 519593

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Reviews

4.9 /5 453 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for conveyancing, wills, probate, lease and litigation expertise, plus clear, practical legal advice. Reviewers highlight strong responsiveness, proactive case management, persistence with difficult chains, thoroughness and technical knowledge. Valued soft skills include professionalism, friendliness, empathy, calmness under pressure, clear communication and patience; clients note approachable teams, quick responses and reliable updates that reduce stress during transactions.

excellent communication
quick responses
professional service
knowledgeable advice
proactive approach
friendly staff
efficient process
highly recommended
supportive guidance
timely updates

ReviewSolicitors Review List

Profile image of Neil Gallacher

Neil Gallacher

Verified
Housing & Property

Outstanding Solicitors

Tatiana looked after myself and my wife with our recent sale and purchase. The service and advice we received throughout was superb. Tatiana was very pro-active and was instrumental in helping us to secure the home move, as the chain was less than easy at times. Easy to contact and very quick to respond. I would not hesitate in recommending both Tatiana and Paul Robinson solicitors if you want a solicitor and firm to be working for you at all times.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are delighted to hear that Tatiana provided superb service and advice throughout your sale and purchase, and that her proactive approach helped support a successful outcome despite challenges within the chain. It is pleasing to know you found her easy to contact and responsive throughout. Your recommendation of both Tatiana and Paul Robinson Solicitors is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alex T

Alex T

Housing & Property

Highly recommended

This is the third time Paul Robinson have facilitated the purchase / sale of a property and again, everything went perfectly smoothly. Megan Brown & Cara-Leigh Brindley helped me sell my mums property and kept me informed throughout the whole process, answered my many questions and were overall professional and personable to work with. Highly recommended.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Dear Alex. Thank you for your kind feedback. We are delighted to hear that you have used us three times and that Megan and Cara-Leigh provided professional, personable support while keeping you well informed throughout the sale. We really appreciate your recommendation and you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kevin Palmer

Kevin Palmer

Housing & Property

Best Ever !

I recently sold my house and the solicitor I engaged let me down in the first week! He did not return my calls or emails and I have never heard from him since! I asked my selling agent, Sally from Stuart Thomas, for a recommendation which is how I came across Tracey Hughes at Paul Robinson Solicitors. Tracey is simply superb, should you need someone to get the job done with absolutely no time wasting or long periods of uncertainty then Tracey is your go to! Right from the start of our dealings I noticed my emails were responded to, at most within a few hours, and quite often within minutes. I accordingly responded to Tracey's questions/enquiries in quick time so as at all times the process was as far advanced as possible. At all times I was absolutely 100% confident that the sale would not fall through or drag on due to yet another inept solicitor, many of which I have come across during my 45 years of buying and selling property. I was happy that I should simply wait to hear from Tracey as and when it was necessary, and I always did, without fail. We all know how stressful this house selling/buying process is, to add in to the mix a solicitor that does not respond, gets it wrong, prevaricates and over charges is something none of us need. Be assured that you will not be treated like this with Tracey on your team, she will get the job done in a no fuss, efficient, friendly and professional manner. In addition, on the odd occasion I had a question Tracey would respond in her usual lightening fast way with a clear and concise explanation that made complete sense. Based on my experience I can only highly recommend Tracey Hughes, she is amazing, a breath of fresh air and an example of how it should be done.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Dear Kevin. Thank you for your kind and detailed feedback. We are delighted to hear that Tracey provided such responsive, efficient, and professional support throughout your house sale, and that her communication helped give you confidence during the process. We also appreciate your recommendation. Thank you for taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kezi

Kezi

Housing & Property

Tenant Repair Claim

It was a pleasure to deal with Emily Gammer who was our solicitor with regards to an ongoing tenant repair claim. Emily made an absolutely horrendous situation a lot more bearable, I found her to be very efficient, approachable, proactive with clear advice and who dealt with matters in a timely manner. First class service from Emily Gammer, I would thoroughly recommend her and Paul Robinson Solicitors LLP.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Kezi, for your kind feedback. We’re delighted to hear that Emily provided such efficient, proactive, and supportive service during a difficult situation.

0
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LB

Housing & Property

Highly Recommended - Knowledgable, Professional and Proficient

I cannot thank or recommend Debbie and her team enough. A protracted and complex leasehold sale was compounded by a series of unfortunate events, but Debbie handled everything with professionalism and composure. She chased when necessary, remained calm in the face of frustrating bureaucracy, communicated at all the right times, and kept the sale on track when it could easily have derailed in less capable hands.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your high recommendation! We are delighted that Debbie’s professionalism and composure kept your complex leasehold sale on track despite the challenges. We will be sure to share your grateful thanks with Debbie and her team for their hard work.

0
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Other Reviews

Profile image of Rowland King

Rowland King

Wills, Trusts & Probate

Rowland

Paul Robinson Solicitors handled the sale of my late father's property extremely well. They were professional and always on hand to respond to email with in minutes and even over the weekend.

from Paul Robinson Solicitors LLP

Thank you for your feedback. We’re pleased to hear that our team handled the sale of your late father’s property so well. Providing a professional service with prompt and reliable communication is something we take great pride in.

0
Collected on: Google collection source logo
Profile image of Kevin Palmer

Kevin Palmer

Kevin

I recently sold my house and the solicitor I engaged let me down in the first week! He did not return my calls or emails and I have never heard from him since! I asked my selling agent, Sally from Stuart Thomas, for a recommendation which is how I came across Tracey Hughes at Paul Robinson Solicitors. Tracey is simply superb, should you need someone to get the job done with absolutely no time wasting or long periods of uncertainty then Tracey is your go to! Right from the start of our dealings I noticed my emails were responded to, at most within a few hours, and quite often within minutes. I accordingly responded to Tracey's questions/enquiries in quick time so as at all times the process was as far advanced as possible. At all times I was absolutely 100% confident that the sale would not fall through or drag on due to yet another waste of space solicitor, many of which I have come across during my 45 years of buying and selling property. I was happy that I should simply wait to hear from Tracey as and when it was necessary, and I always did, without fail. We all know how stressful this house selling/buying process is, to add in to the mix a solicitor that does not respond, gets it wrong, lies and over charges is something none of us need. Be assured that you will not be treated like this with Tracey on your team, she will get the job done in a no fuss, efficient, friendly and professional manner. In addition, on the odd occasion I had a question Tracey would respond in her usual lightening fast way with a clear and concise explanation that made complete sense. Based on my experience I can only highly recommend Tracey Hughes, she is amazing, a breath of fresh air and an example of how it should be done.

from Paul Robinson Solicitors LLP

Dear Kevin. Thank you for your kind and detailed feedback. We are delighted to hear that Tracey provided such responsive, efficient, and professional support throughout your house sale, and that her communication helped give you confidence during the process. We also appreciate your recommendation and thank you for taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Helen Davis

Helen Davis

Helen

Amy Thomas and her team were dedicated to our purchase, my partner and I found the process to be smooth, quick and informative. Responding to our queries was fast and straightforward. Highly recommend and will be a repeating customer for life.

from Paul Robinson Solicitors LLP

Dear Helen. Thank you for your feedback. We’re delighted to hear that Amy and her team were dedicated, responsive, and made your purchase smooth, quick, and informative. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Kelly Barnes

Kelly Barnes

Kelly

We recently completed on our sale and purchase of our new house in the past few weeks. We have used several different solicitors in the area over the years with other purchases but can honestly say none of them come close to the service we received from both John Branch and Enya. Emails were answered that day, if not within the hour. John's knowledge and professionalism was outstanding, we are so glad we used him and we would highly recommend anyone looking for a fantasic solicitor.

from Paul Robinson Solicitors LLP

Thank you Kelly for your review. We’re delighted John Branch and Enya provided such outstanding service throughout your sale and purchase, and that their responsiveness and professionalism made a real difference.

0
Collected on: Google collection source logo
Profile image of Rashmikant Raichura

Rashmikant Raichura

Rashmikant

I used Paul Robinson Solicitors LLP for a number of Lease transactions lately. Louise Cussen is dealing with me in all the cases. I found her extremely helpful and she went out of her way to deal with all the matters very professionally. I am very impressed with her service and cannot thank her enough for all the work she has done for me. Highly recommended. Once again many thanks for all your help.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Dear Rashmikant, Thank you for your feedback and recommendation. We are delighted to hear that Louise provided helpful and professional support across your lease transactions.

0
Collected on: Google collection source logo

Reviews

4.8 /5 967 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for conveyancing, wills, probate, lease and litigation expertise, plus clear, practical legal advice. Reviewers highlight strong responsiveness, proactive case management, persistence with difficult chains, thoroughness and technical knowledge. Valued soft skills include professionalism, friendliness, empathy, calmness under pressure, clear communication and patience; clients note approachable teams, quick responses and reliable updates that reduce stress during transactions.

excellent communication
quick responses
professional service
knowledgeable advice
proactive approach
friendly staff
efficient process
highly recommended
supportive guidance
timely updates

ReviewSolicitors Review List

Profile image of M. Mason

M. Mason

My grateful thanks ...

I would like to express my sincere thanks to Christopher Wall of Paul Robinson Solicitors for his professionalism, patience and sound legal advice during a very difficult period of my life. Christopher prepared a Separation Agreement for me in December 2025. My circumstances were somewhat unusual and he took the time to understand my objectives and ensure that the agreement accurately reflected my wishes whilst remaining legally robust. Throughout the process Christopher was thoughtful and thorough. He respected my decisions and drafted an agreement that provided a clear framework for resolving matters moving forward. With the benefit of hindsight, the Separation Agreement proved invaluable. It provided the foundation upon which subsequent negotiations were conducted and has greatly assisted in bringing matters towards a conclusion in a structured and constructive manner. I would have no hesitation in recommending Christopher Wall to anyone seeking clear, pragmatic and professional family law advice. His work has stood the test of time and I remain extremely grateful for the assistance he provided.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Neil Gallacher

Neil Gallacher

Verified
Housing & Property

Outstanding Solicitors

Tatiana looked after myself and my wife with our recent sale and purchase. The service and advice we received throughout was superb. Tatiana was very pro-active and was instrumental in helping us to secure the home move, as the chain was less than easy at times. Easy to contact and very quick to respond. I would not hesitate in recommending both Tatiana and Paul Robinson solicitors if you want a solicitor and firm to be working for you at all times.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are delighted to hear that Tatiana provided superb service and advice throughout your sale and purchase, and that her proactive approach helped support a successful outcome despite challenges within the chain. It is pleasing to know you found her easy to contact and responsive throughout. Your recommendation of both Tatiana and Paul Robinson Solicitors is greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

DO NOT USE!!!

Be extremely careful when using Paul Robinson Solicitors, they are fee hungry, and offer absolutely no advise until you are already over a £1000 in. I always had a very high opinion but they have been let down by a solicitor who doesn't communicate has to be chased, and only communicates when it relates to fee's. I would say that because of this my fee was reduced but all I wanted was help and I can say that I didn't, The best advise i got was at the end when i was advised that this type of case would cost thousands why not advise that at the start.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alex T

Alex T

Housing & Property

Highly recommended

This is the third time Paul Robinson have facilitated the purchase / sale of a property and again, everything went perfectly smoothly. Megan Brown & Cara-Leigh Brindley helped me sell my mums property and kept me informed throughout the whole process, answered my many questions and were overall professional and personable to work with. Highly recommended.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Dear Alex. Thank you for your kind feedback. We are delighted to hear that you have used us three times and that Megan and Cara-Leigh provided professional, personable support while keeping you well informed throughout the sale. We really appreciate your recommendation and you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kevin Palmer

Kevin Palmer

Housing & Property

Best Ever !

I recently sold my house and the solicitor I engaged let me down in the first week! He did not return my calls or emails and I have never heard from him since! I asked my selling agent, Sally from Stuart Thomas, for a recommendation which is how I came across Tracey Hughes at Paul Robinson Solicitors. Tracey is simply superb, should you need someone to get the job done with absolutely no time wasting or long periods of uncertainty then Tracey is your go to! Right from the start of our dealings I noticed my emails were responded to, at most within a few hours, and quite often within minutes. I accordingly responded to Tracey's questions/enquiries in quick time so as at all times the process was as far advanced as possible. At all times I was absolutely 100% confident that the sale would not fall through or drag on due to yet another inept solicitor, many of which I have come across during my 45 years of buying and selling property. I was happy that I should simply wait to hear from Tracey as and when it was necessary, and I always did, without fail. We all know how stressful this house selling/buying process is, to add in to the mix a solicitor that does not respond, gets it wrong, prevaricates and over charges is something none of us need. Be assured that you will not be treated like this with Tracey on your team, she will get the job done in a no fuss, efficient, friendly and professional manner. In addition, on the odd occasion I had a question Tracey would respond in her usual lightening fast way with a clear and concise explanation that made complete sense. Based on my experience I can only highly recommend Tracey Hughes, she is amazing, a breath of fresh air and an example of how it should be done.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Dear Kevin. Thank you for your kind and detailed feedback. We are delighted to hear that Tracey provided such responsive, efficient, and professional support throughout your house sale, and that her communication helped give you confidence during the process. We also appreciate your recommendation. Thank you for taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Rowland King

Rowland King

Wills, Trusts & Probate

Rowland

Paul Robinson Solicitors handled the sale of my late father's property extremely well. They were professional and always on hand to respond to email with in minutes and even over the weekend.

from Paul Robinson Solicitors LLP

Thank you for your feedback. We’re pleased to hear that our team handled the sale of your late father’s property so well. Providing a professional service with prompt and reliable communication is something we take great pride in.

0
Collected on: Google collection source logo
Profile image of Kevin Palmer

Kevin Palmer

Kevin

I recently sold my house and the solicitor I engaged let me down in the first week! He did not return my calls or emails and I have never heard from him since! I asked my selling agent, Sally from Stuart Thomas, for a recommendation which is how I came across Tracey Hughes at Paul Robinson Solicitors. Tracey is simply superb, should you need someone to get the job done with absolutely no time wasting or long periods of uncertainty then Tracey is your go to! Right from the start of our dealings I noticed my emails were responded to, at most within a few hours, and quite often within minutes. I accordingly responded to Tracey's questions/enquiries in quick time so as at all times the process was as far advanced as possible. At all times I was absolutely 100% confident that the sale would not fall through or drag on due to yet another waste of space solicitor, many of which I have come across during my 45 years of buying and selling property. I was happy that I should simply wait to hear from Tracey as and when it was necessary, and I always did, without fail. We all know how stressful this house selling/buying process is, to add in to the mix a solicitor that does not respond, gets it wrong, lies and over charges is something none of us need. Be assured that you will not be treated like this with Tracey on your team, she will get the job done in a no fuss, efficient, friendly and professional manner. In addition, on the odd occasion I had a question Tracey would respond in her usual lightening fast way with a clear and concise explanation that made complete sense. Based on my experience I can only highly recommend Tracey Hughes, she is amazing, a breath of fresh air and an example of how it should be done.

from Paul Robinson Solicitors LLP

Dear Kevin. Thank you for your kind and detailed feedback. We are delighted to hear that Tracey provided such responsive, efficient, and professional support throughout your house sale, and that her communication helped give you confidence during the process. We also appreciate your recommendation and thank you for taking the time to share your experience.

0
Collected on: Google collection source logo
Profile image of Helen Davis

Helen Davis

Helen

Amy Thomas and her team were dedicated to our purchase, my partner and I found the process to be smooth, quick and informative. Responding to our queries was fast and straightforward. Highly recommend and will be a repeating customer for life.

from Paul Robinson Solicitors LLP

Dear Helen. Thank you for your feedback. We’re delighted to hear that Amy and her team were dedicated, responsive, and made your purchase smooth, quick, and informative. We really appreciate your recommendation.

0
Collected on: Google collection source logo
Profile image of Kelly Barnes

Kelly Barnes

Kelly

We recently completed on our sale and purchase of our new house in the past few weeks. We have used several different solicitors in the area over the years with other purchases but can honestly say none of them come close to the service we received from both John Branch and Enya. Emails were answered that day, if not within the hour. John's knowledge and professionalism was outstanding, we are so glad we used him and we would highly recommend anyone looking for a fantasic solicitor.

from Paul Robinson Solicitors LLP

Thank you Kelly for your review. We’re delighted John Branch and Enya provided such outstanding service throughout your sale and purchase, and that their responsiveness and professionalism made a real difference.

0
Collected on: Google collection source logo
Profile image of Rashmikant Raichura

Rashmikant Raichura

Rashmikant

I used Paul Robinson Solicitors LLP for a number of Lease transactions lately. Louise Cussen is dealing with me in all the cases. I found her extremely helpful and she went out of her way to deal with all the matters very professionally. I am very impressed with her service and cannot thank her enough for all the work she has done for me. Highly recommended. Once again many thanks for all your help.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Dear Rashmikant, Thank you for your feedback and recommendation. We are delighted to hear that Louise provided helpful and professional support across your lease transactions.

0
Collected on: Google collection source logo

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