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Paul Robinson Solicitors LLP

4.9 | 590 Reviews 590 Reviews | Housing & Property
1,019 Total Company Reviews info icon Housing & Property | info icon 1,019 Total Company Reviews Housing & Property | info icon 1,019 Total Company Reviews

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Accepting new clients

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 519593

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Paul Robinson Solicitors LLP |

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Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Paul Robinson Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Paul Robinson Solicitors LLP are accredited by

Family Law Advanced accreditation awarded to Paul Robinson Solicitors LLP
Criminal Litigation accreditation awarded to Paul Robinson Solicitors LLP
Wills and Inheritance Quality Scheme accreditation awarded to Paul Robinson Solicitors LLP

Description

What makes us unique is our team - we are all dedicated to achieving the best outcome for every one of our clients, in each of our specialisms. We are one of the largest and most successful independent law firms in the South East and we pride ourselves on our team’s personal approach to any matter.

Rankings by area of expertise

The rankings below show the areas of expertise that Paul Robinson Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Paul Robinson Solicitors LLP

Meet the team of Paul Robinson Solicitors LLP

Contact & Locations - Paul Robinson Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30 (Open)
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

The Old Bank, 470-474 London Road, Westcliff-on-Sea, Essex, SS0 9LD

Reviews

4.9 /5 590 Reviews
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Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for its strong expertise in residential conveyancing, probate and estate administration, wills, leasehold work, family matters and some commercial property transactions. Reviews highlight thorough legal knowledge, clear advice and efficient handling of complex or time-sensitive matters, with many first-time buyers and estate clients feeling well supported. Soft skills repeatedly valued include prompt communication, responsiveness, professionalism, patience, reassurance, approachability and a personable manner. The team is also noted for keeping clients informed, explaining processes clearly and making stressful transactions feel smooth and manageable.

Professional service
Prompt replies
Clear communication
Friendly team
Supportive guidance
Efficient handling
Knowledgeable advice
Reassuring manner
Attention to detail
Smooth process

ReviewSolicitors Review List

Profile image of Kathy Jolly

Kathy Jolly

Housing & Property

Conveyancing

I have recently instructed Sophie Cannon and her team to deal with my house purchase following Sophie taking care of our recent house sale. The whole process was dealt with very professionally but also in a personal way too which was appreciated. Thank you for your assistance.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Kathy. We are delighted that Sophie and her team have continued to provide a professional and personable service for your property matters. We look forward to assisting you again.

0
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Pamela

Housing & Property

Sale of my property

Excellent service for the sale of my property from Casey Murphy and her assistant Casey. Even though the purchasers pushed through the sale two days early, this was all dealt with very professionally and the sale went through very smoothly and efficiently. I will definitely be using this Solicitors firm again for my house purchase.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It is wonderful to hear how smoothly your sale went, Pamela. We are very grateful for your continued trust as you move on to your house purchase.

0
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David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
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anonymous

Housing & Property

Sale of Property

Robinsons managed the sale of my mother's property - professional, timely and sound advice whenever I needed it.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your kind words mean a great deal to the whole firm. We wish you and your family all the very best!

0
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Robert O.

Housing & Property

House purchase

Made the process of buying my first house easy and less stressful. Very happy with the service.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Robert, we’re delighted to hear that we could make your first home purchase feel easier and less stressful. It’s wonderful to know you were happy with the service you received. We really appreciate your feedback and recommendation.

0
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Other Reviews

Profile image of superchris191919

superchris191919

Housing & Property

superchris191919

So glad we listened to recommendations! When searching for a Solicitor, our Estate Agents suggested Paul Robinson Solicitors due to recent experiences and reviews from other clients. Their recommendation was fully reflective of the service that we received. Communication A Solicitor that we had full access to was a priority for us. Whenever we called, we were supported by our Solicitor’s team (Millie and Enya) straight away, without exception. If ever there was a situation that the team could not support with, we were called by our Solicitor (Daryl Pentecost) directly, that day. We felt like we were a priority at all times. It never seemed like they had taken on too many clients and had too much work for their team to manage, which is a common theme we have experienced when using other Solicitors before. Timelines We were keen to move in quickly, as were our Vendors. Despite a chain and some complexities specific to the sale, the whole process from start to finish was just over 3 months. They were happy to speed up or slow down based on our preference, which was refreshing. Price It is expected and fair to say that you get what you paid for in most instances. However, in this instance, I would say this is an exception. Our quote was one of the cheapest we received and yet the service exceeded expectations. There were no hidden fees and they were transparent throughout. We would genuinely like to pass on our sincerest gratitude. Thank you so much for your service and we could not recommend you enough.

from Paul Robinson Solicitors LLP

We are delighted to hear that Daryl, Millie and Enya provided such a responsive and well coordinated service throughout your purchase. We truly appreciate your generous recommendation and are grateful that you chose Paul Robinson Solicitors.

0
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Profile image of Gemma Tann

Gemma Tann

Housing & Property

Gemma

I would highly recommend Paul Robinson for conveyancing. They completed my property purchase back in 2021 and recently the sale of the same property and they were fantastic on both occasions. They are highly responsive, efficient and knowledgable. Both the purchase and sale were incredibly smooth and easy thanks to their service, which I think is quite hard to find in a conveyancer. Thank you to Hayley Nightingale and the rest of the team!

from Paul Robinson Solicitors LLP

Gemma, it is lovely to hear that you chose us again and received the same high standard of service on both occasions. Thank you for your continued trust and recommendation.

0
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Profile image of Larissa Vega

Larissa Vega

Housing & Property

Larissa

I couldn’t recommend Paul Robinson’s Solicitors in Penzance highly enough! As a first-time buyer, the whole process of purchasing a property could have felt overwhelming, but the team made everything so straightforward and stress-free. From start to finish, their customer service, professionalism and attention to detail were exceptional. Enya and John were absolutely fantastic. They kept everything moving smoothly, made sure all the necessary steps were completed on time, and worked hard to ensure that both the exchange and completion dates were met. They were incredibly friendly and approachable while always maintaining the highest level of professionalism, which made such a difference throughout the process. A special mention also has to go to Sarah, the receptionist, who always held the fort downstairs with the biggest smile! She was so welcoming and friendly every time I walked through the door. Buying my first property was a huge milestone for me, and I genuinely feel I couldn’t have chosen a better solicitor to help me through it. The whole team went above and beyond, and I’m extremely grateful for all their hard work and support. Thank you to everyone at Paul Robinson’s Penzance — an outstanding team and a service I would wholeheartedly recommend! 🏡🔑

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you, Larissa. We are especially pleased that our team made you feel so well supported throughout. Thank you for your generous feedback and wholehearted recommendation.

0
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Is H

Housing & Property

A client

Helped us purchase our first home and were quick to respond and kept the process moving as quickly as possible :)

from Paul Robinson Solicitors LLP

We appreciate your kind words and wish you all the best settling in.

0
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Profile image of Anne Cavanagh

Anne Cavanagh

Housing & Property

Anne

Highly recommend Paul Robinson Solicitors excellent customer service along with brilliant conveyance service from Daryl, Enya & Millie

from Paul Robinson Solicitors LLP

Hi, Anne. We are thrilled to learn that you had a positive experience with us. Thank you!

0
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Reviews

4.8 /5 1019 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Paul Robinson Solicitors LLP

Clients praise the firm for its strong expertise in residential conveyancing, probate and estate administration, wills, leasehold work, family matters and some commercial property transactions. Reviews highlight thorough legal knowledge, clear advice and efficient handling of complex or time-sensitive matters, with many first-time buyers and estate clients feeling well supported. Soft skills repeatedly valued include prompt communication, responsiveness, professionalism, patience, reassurance, approachability and a personable manner. The team is also noted for keeping clients informed, explaining processes clearly and making stressful transactions feel smooth and manageable.

Professional service
Prompt replies
Clear communication
Friendly team
Supportive guidance
Efficient handling
Knowledgeable advice
Reassuring manner
Attention to detail
Smooth process

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Excellent legal services - Probate

Thank you to Rhys and the team for their support and legal guidance during a recent probate case. They were excellent and professional from start to finish and in every interaction. Rhys provided reassurance throughout the process. Thank you.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your feedback. We are pleased to hear that Rhys and the team provided reassuring guidance throughout the probate process and made you feel well supported. We really appreciate you taking the time to share your experience.

0
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Alan Davies

Professional and skillful

I cannot fault the service I received from Cosima and her colleagues- every step was explained where necessary which ended in a completely faultless completion of my transaction

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

We are delighted to hear that Cosima and her colleagues provided such clear and thorough support throughout your matter. It is particularly pleasing to know that everything was handled smoothly through to completion. Thank you for your feedback, Alan.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Kathy Jolly

Kathy Jolly

Housing & Property

Conveyancing

I have recently instructed Sophie Cannon and her team to deal with my house purchase following Sophie taking care of our recent house sale. The whole process was dealt with very professionally but also in a personal way too which was appreciated. Thank you for your assistance.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

Thank you for your kind feedback, Kathy. We are delighted that Sophie and her team have continued to provide a professional and personable service for your property matters. We look forward to assisting you again.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Pamela

Pamela

Housing & Property

Sale of my property

Excellent service for the sale of my property from Casey Murphy and her assistant Casey. Even though the purchasers pushed through the sale two days early, this was all dealt with very professionally and the sale went through very smoothly and efficiently. I will definitely be using this Solicitors firm again for my house purchase.

Legal experts tagged in
this review

from Paul Robinson Solicitors LLP

It is wonderful to hear how smoothly your sale went, Pamela. We are very grateful for your continued trust as you move on to your house purchase.

0
Collected on: ReviewSolicitor collection source logo
Profile image of David Knights

David Knights

Housing & Property

Excellent and professional probate services

I would highly recommend Paul Robinson Solicitors for the excellent legal services and support they provided throughout the probate and administration of my late aunt’s estate, including the conveyancing of her property. From our initial consultation through to the completion of the matter, they were very professional, knowledgeable and extremely thorough. They explained each stage clearly, kept me fully informed and dealt with everything efficiently and sensitively during what was inevitably a stressful and difficult time. I particularly appreciate their responsiveness and willingness to answer all questions whenever I needed clarification. I always felt the estate was being handled with great care and everything was in very safe and capable hands. I am extremely grateful for all their help and would have no hesitation in recommending them to anyone requiring professional legal assistance with probate or estate administration. I would like to thank Victoria Messent, Bethany Dorney, Sophie Griffiths and her team.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Your detailed comments are sincerely appreciated, David. We are pleased that Victoria, Bethany, Sophie and the wider team provided careful and responsive support throughout the administration of your aunt’s estate. . Your recommendation means a great deal to us.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Andoy co

Andoy co

Andoy

The worst. 40 years? Paul Robinson’s office requested documents for the estate of my Aunt. I have sent them 3 times this year alone. (2026). They made it sound that I am delinquent for not complying with their request. I used the address they advised me to use. Nothing! Another problem is, their response to my email is they are on vacation or away. The last response was “ will look”. If there is a rating less than 1 star, I would use this rating. Very poor service, especially the response time. 1/4 star.

0
Collected on: Google collection source logo
Profile image of superchris191919

superchris191919

Housing & Property

superchris191919

So glad we listened to recommendations! When searching for a Solicitor, our Estate Agents suggested Paul Robinson Solicitors due to recent experiences and reviews from other clients. Their recommendation was fully reflective of the service that we received. Communication A Solicitor that we had full access to was a priority for us. Whenever we called, we were supported by our Solicitor’s team (Millie and Enya) straight away, without exception. If ever there was a situation that the team could not support with, we were called by our Solicitor (Daryl Pentecost) directly, that day. We felt like we were a priority at all times. It never seemed like they had taken on too many clients and had too much work for their team to manage, which is a common theme we have experienced when using other Solicitors before. Timelines We were keen to move in quickly, as were our Vendors. Despite a chain and some complexities specific to the sale, the whole process from start to finish was just over 3 months. They were happy to speed up or slow down based on our preference, which was refreshing. Price It is expected and fair to say that you get what you paid for in most instances. However, in this instance, I would say this is an exception. Our quote was one of the cheapest we received and yet the service exceeded expectations. There were no hidden fees and they were transparent throughout. We would genuinely like to pass on our sincerest gratitude. Thank you so much for your service and we could not recommend you enough.

from Paul Robinson Solicitors LLP

We are delighted to hear that Daryl, Millie and Enya provided such a responsive and well coordinated service throughout your purchase. We truly appreciate your generous recommendation and are grateful that you chose Paul Robinson Solicitors.

0
Collected on: Google collection source logo
Profile image of Adam Brialey

Adam Brialey

Adam

All the team were great , prompt with replies and happy to help with queries

from Paul Robinson Solicitors LLP

Adam, we are delighted to hear that you received such a helpful service from the team. Thank you for taking the time to share your feedback.

0
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Profile image of Terry Johnson

Terry Johnson

Wills, Trusts & Probate

Terry

I have recently completed on my late mothers property and John Branch and his team were very supportive, professional and guided me every step of the way. They responded to my emails very promptly and explained everything with clarity.

Solicitors tagged in
this review

from Paul Robinson Solicitors LLP

Terry, we are pleased to hear that John and his team provided such professional and supportive guidance throughout the process. Their prompt communication and clear explanations clearly helped make things easier, and we greatly appreciate your kind feedback.

0
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Profile image of Gemma Tann

Gemma Tann

Housing & Property

Gemma

I would highly recommend Paul Robinson for conveyancing. They completed my property purchase back in 2021 and recently the sale of the same property and they were fantastic on both occasions. They are highly responsive, efficient and knowledgable. Both the purchase and sale were incredibly smooth and easy thanks to their service, which I think is quite hard to find in a conveyancer. Thank you to Hayley Nightingale and the rest of the team!

from Paul Robinson Solicitors LLP

Gemma, it is lovely to hear that you chose us again and received the same high standard of service on both occasions. Thank you for your continued trust and recommendation.

0
Collected on: Google collection source logo

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