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Russell & Russell Solicitors LLP

2,015 Total Company Reviews info icon Probate | info icon 2,015 Total Company Reviews Probate | info icon 2,015 Total Company Reviews

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

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Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 653317

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Atria, Spa Road, Bolton, Greater Manchester, BL1 4AG

Reviews

4.8 /5 291 Reviews
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Rating

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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients consistently praise the firm for conveyancing, remortgages, wills, probate, family matters and personal injury claims. Reviews highlight strong legal knowledge, attention to detail and the ability to spot and resolve issues quickly, keeping transactions and claims moving smoothly. Clients also value the firm’s clear communication, prompt responses, professionalism, approachability, patience and compassion. The team is often described as efficient, supportive, reassuring and easy to talk to, providing a personal service that reduces stress and inspires confidence.

Professional service
Highly efficient
Quick responses
Clear communication
Friendly staff
Approachable team
Knowledgeable advice
Smooth process
Kept informed
Supportive service

ReviewSolicitors Review List

Profile image of Christine

Christine

Verified
Wills, Trusts & Probate

Will and Power of Attorney

From start to finish I was treated with the upmost respect. Very friendly service, everything was clearly explained. I was made to feel important and most importantly for me I was not talked down to. Everyone treated me as if I was intelligent which helped a great deal in making the whole process easy. I can't thank the whole team enough. Wonderful service.

Solicitors tagged in
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from Russell & Russell Solicitors LLP

The team will be deeply touched to know we made you feel so valued and supported. We truly appreciate your feedback, Christine, and we wish you all the very best!

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Christina

Verified
Wills, Trusts & Probate

Amendment to my WIll

The solicitor Rebecca Chase has excellent communication skills, was very respectful and was understanding of the reason for my amendment to my Will. She explained fully about the wording on my Will and explained the legal document.

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from Russell & Russell Solicitors LLP

Thank you for taking the time to share your experience, Christina! The entire team deeply values your trust in us.

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Amanda

Verified
Wills, Trusts & Probate

Will update

We would highly recommend Judith Bromley to assist in Wills or updating of Wills. Very knowledgeable and offered excellent advise on inhertience tax etc

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from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Amanda! Judith is thrilled to hear your kind words regarding her expertise in Will updating and inheritance tax planning. We truly appreciate your support and recommendation!

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Christine

Verified
Wills, Trusts & Probate

Friendly and preofessional service

We have used Russell and Russell for various matters over the years and have always recieved friendly and professional service. Our Solicitor Judith, is very approachable and we would always use her in the future.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for the lovely review, Christine! We are so grateful for your ongoing loyalty. Judith is a wonderful asset to our team, and she’ll be thrilled to know she’s earned your trust for any future legal matters. Wishing you all the very best!

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anonymous

Verified
Wills, Trusts & Probate

LPA and Probate

We have recieved a professional service with compassion. Our questions were dealt with and it was explained in a clear way, guiding us through what we needed to do.

Solicitors tagged in
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from Russell & Russell Solicitors LLP

Knowing you felt fully supported and guided through the process means a great deal to our team. Thank you for choosing us!

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Other Reviews

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Matt Smith

Matt

Used their wills service, can’t comment on other services. Lack of compassion and communication, wasting several hours of family time during a difficult period.

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Matt We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Wills and Probate department. Regards, Russell and Russell

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Martin

Wills, Trusts & Probate

Martin

We recently worked with Rebecca Chase to update a family will and couldn’t be happier with the experience. The whole process was straightforward, quick, and very flexible, making what could have been a stressful task remarkably easy. Rebecca handled our 93-year-old family member with genuine kindness, patience, and respect, which we truly appreciated. Highly professional and compassionate – we would highly recommend her.

Solicitors tagged in
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Russell & Russell Solicitors LLP

Thank you for your kind review, Martin. We’re delighted to hear that Rebecca made the process of updating your family will straightforward and stress-free. Her professionalism, flexibility, and compassionate approach—especially in supporting your family member—are qualities we’re very proud of. We truly appreciate your recommendation and will be sure to pass your feedback on to Rebecca.

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Devil_Jordan69

Devil_Jordan69

Excellent customer service by all of them who are working with Russell & Russell Solicitors firm. Special thanks to Russell & Russell stall at mill gate bury where you can get some valuable information about any claim or other information about your property, dispute settlement and other advise relating to your estate or property advising and giving guidance 24 hours a day and seven days a week.

Russell & Russell Solicitors LLP

Thank you for your kind words and recommendation. We're glad you found our team helpful, informative and accessible.

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Brent

Wills, Trusts & Probate

Brent

Really caring sympathetic, treating you as a person.

Russell & Russell Solicitors LLP

Thank you, Brent, for your thoughtful feedback. We are pleased to hear that you felt genuinely cared for and treated with sympathy throughout your experience with us. Providing personalized and compassionate service is a priority for us, and we’re glad that we were able to meet your needs.

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Phil

Wills, Trusts & Probate

Phil

Went for will update and was given excellent help and advise. Would recommend.

Russell & Russell Solicitors LLP

Thank you for your positive feedback, Phil! We're glad to hear that you received excellent help and advice during your will update. Your recommendation is greatly appreciated. Best wishes, Russell & Russell Solicitors.

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Reviews

4.7 /5 2015 Reviews
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Star rating
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Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients consistently praise the firm for conveyancing, remortgages, wills, probate, family matters and personal injury claims. Reviews highlight strong legal knowledge, attention to detail and the ability to spot and resolve issues quickly, keeping transactions and claims moving smoothly. Clients also value the firm’s clear communication, prompt responses, professionalism, approachability, patience and compassion. The team is often described as efficient, supportive, reassuring and easy to talk to, providing a personal service that reduces stress and inspires confidence.

Professional service
Highly efficient
Quick responses
Clear communication
Friendly staff
Approachable team
Knowledgeable advice
Smooth process
Kept informed
Supportive service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Very helpful

My solicitor was very knowledgeable and answered all questions I had. Certainly made me feel more confident in my situation

0
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Anonymous

Verified
Housing & Property

Remortgage

Great professional, friendly first class service. Very efficient. Definitely would recommend. Thank you so much Misbah.

0
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raj leel

Verified

abbi jo greensiit

I write to express how impressed I have been dealing with abbi she is such a professional and efficient member of the company, very kind to speak with also to the point on time and getting the work done has been a real pleasure, I thank you so much honey even though speech is very posh. you are a true asset for your employer a real diamond thanks so much and I wish for you the best future, love and respect in a nice way take care.

from Russell & Russell Solicitors LLP

What a lovely message to receive. We are so pleased to hear that Abbi made such a positive impression through her professionalism, efficiency and friendly approach. Your kind words and personal thanks will mean a great deal to her, and we are very grateful for your thoughtful feedback and good wishes.

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Anonymous

Verified
Housing & Property

Highly recommend

We had a great experience with Casey throughout the purchase of our home. She helped everything progress smoothly and efficiently and was always quick to respond to any queries. We really appreciated her help and would definitely recommend her.

Solicitors tagged in
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from Russell & Russell Solicitors LLP

It’s lovely to hear that Casey made your home purchase a smooth and straightforward experience. We’re glad she was always on hand to answer your questions and keep things moving efficiently. Thank you for your recommendation.

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Maria Hernandez

Verified
Housing & Property

Outstanding support throughout my purchase

I would like to thank Karen, Diane and Rachel at Russell & Russell for their excellent support throughout my property purchase. They were consistently professional, efficient and highly responsive, and dealt with every query promptly and thoroughly. Their attention to detail and efficiency made the entire process straightforward and well managed from start to finish. I was very impressed with their service and would highly recommend the team.

Solicitors tagged in
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from Russell & Russell Solicitors LLP

We’re really pleased to hear that Karen, Diane and Rachel made your property purchase such a positive experience, Maria. It’s lovely to know that you felt well looked after throughout and that the team made the process easier for you. Thank you for recommending Russell & Russell.

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Other Reviews

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H Tr

A client

Solicitors for these kind of services often get not the best reviews. I feel this cause they deal with difficult situations I can say for certain that Russell and Russell were great for me. It helped me with a transfer of equity and remortgage and they were fantastic throughout even when various other parties were being totally useless. They rolled up their sleeves and continued to push the other parties to get the things we needed to get it sorted in time. A huge thank you to Vanisha & Oyindamola. Thank you both! I really appreciate it.

from Russell & Russell Solicitors LLP

Thanks so much for your lovely feedback. We’re really pleased that the team kept things moving and supported you throughout the process, especially when there were challenges along the way. We’re glad everything was resolved in time and really appreciate your kind words.

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Leanne White

Housing & Property

Leanne

Russell and Russell were fab throughout the purchase of our first home. Always had time for our questions and handled the transaction smoothly.

from Russell & Russell Solicitors LLP

Hi Leanne, we are delighted to hear that Russell and Russell made your first home purchase such a smooth experience. Thank you for your kind feedback.

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Kimberly Thomas

Housing & Property

Kimberly

Karen Wood and the team at Russell & Russell were absolutely brilliant throughout both my sale and purchase. They were professional, efficient and incredibly responsive, always keeping me updated and quickly chasing up any enquiries to keep everything moving. It’s rare to find a company these days where you can still pick up the phone and speak to a real human whenever you need to, and that personal touch made such a difference. Karen was approachable, supportive and genuinely cared about making the whole process as smooth and stress free as possible. I honestly couldn’t fault them and would 100% recommend Karen and the team at Russell & Russell to anyone looking for solicitors who combine professionalism with a genuinely personal service.

from Russell & Russell Solicitors LLP

Karen and the Russell & Russell team will be delighted to know that their responsiveness and personal approach gave you confidence throughout. Thank you for your strong recommendation, Kimberly.

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June Weall

Housing & Property

June

Firstly a massive thank you to Alex Korko and Charlotte at Russell and Russell. your help, knowledge, professionalism and especially your support, for which we will be forever grateful. Russell and Russell were recommended to us by Hills estate agent, We were wary of using an estate agents recommendation, but it turned out top be the best decision we made. Alex represented us in selling our property and buying our new home The selling part went very well but there were issues with the property we were buying, the sellers were not the best to deal with and there were also some other difficulties that had to be navigated. We can honestly say that without the help and support from Alex and Charlotte this could have turned out to be a nightmare. We felt like they had all the time in the world to talk through the issues and give us options when we thought there were none. Considering the time and effort they put in (over a good few months) we thought what they charged was very, very good. Pros, great service, very professional, brilliant people, absolutely superb value for money, Nothing was too much trouble, including phone calls to talk us through the processes or just answer what at times may have been simple/stupid questions. Cons, simply nothing. We very, very highly recommend Alex and his team at Russell and Russell. Pete and June

Legal experts tagged in
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from Russell & Russell Solicitors LLP

Thank you, Pete and June, for such a thoughtful and generous review. We are delighted that Alex, Charlotte and the team were able to guide you through the challenges of both transactions and provide reassurance when matters became more complicated. We sincerely appreciate your strong recommendation and kind words about the team.

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paul pritchard

paul

Great staff and happy to help

from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Paul! We are delighted that you had such a positive experience with our team.

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