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Pepperells Ltd

4.9 | 77 Reviews 77 Reviews | Private Client Law
3,618 Total Company Reviews info icon Private Client Law | info icon 3,618 Total Company Reviews Private Client Law | info icon 3,618 Total Company Reviews

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

01615100100

Accepting new clients

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8013376

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Pepperells Ltd |

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4.9
Excellent
77 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

Local 1 / 12
National 25 / 11,165
4.8
Excellent
3,618 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

Contact details

01615100100
helpdesk@pepperells.com
www.pepperells.com

3 Hardman Street, 10th Floor, Spinningfields, Manchester, Greater Manchester, M3 3HF

Reviews

4.9 /5 77 Reviews
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    Clients say

    The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

    Excellent communication
    Very professional
    Responsive and prompt
    Clear explanations
    Supportive and caring
    Efficient service
    Knowledgeable staff
    Friendly approach
    Proactive problem‑solving
    Helpful administration

    ReviewSolicitors Review List

    Profile image of Libby Thornham

    Libby Thornham

    Verified
    Housing & Property

    First class service from Paige Dale!

    Could not recommend Paige at Pepperells enough! Communication was excellent, Paige ensured to kept me updated the whole way through. Everything was always explained clearly and she made what could have been a stressful process, much easier. Professional, reliable, and genuinely supportive — I’d definitely recommend Paige to anyone looking for an efficient solicitor.

    Legal experts tagged in
    this review

    legal expert Paige Dale Paige Dale

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. Your positive comments are greatly appreciated. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

    0
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    Profile image of Mariya Brettell

    Mariya Brettell

    Verified
    Employment

    Great service

    I recently worked with Tom Behan and I couldn’t have asked for a better experience. They took the time to explain everything clearly, in plain language, so I always understood what was happening and what my options were. What really stood out was how genuinely they looked out for my best interests rather than just rushing things through. Their advice was thoughtful, practical, and honest, which gave me a lot of confidence during what could have been a stressful process. I felt supported from start to finish and wouldn’t hesitate to recommend them to anyone looking for a solicitor who’s professional, approachable, and truly on your side.

    Legal experts tagged in
    this review

    legal expert Tom Behan Tom Behan

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We are happy to hear that Tom and the team provided the support your needed. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

    0
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    Profile image of Anonymous

    Anonymous

    Verified
    Consumer

    Helpful, Knowledgable, Responsive

    Tom has been easy to deal with. He's responsive, listens properly - I didn't have to repeat anything - and has a wealth of experience. I felt confident in having him on my side against a big bully corporate company who were intent on pushing me into an untenable situation. I can happily recommend Tom Behan for his knowledge, skills, and responsiveness, He's a pleasure to deal with and excellent value for money to boot - I was extremely wary of the cost of getting a solicitor involved, but it was ultimately more reasonable than I had feared. The world desperately needs more reasonably-priced solicitors like Tom. I had previously thought them the province of the wealthy, but Tom has changed my view. I would have no hesitation in using him again.

    Legal experts tagged in
    this review

    legal expert Tom Behan Tom Behan

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

    0
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    Profile image of Ruth Thompson

    Ruth Thompson

    Verified
    Wills, Trusts & Probate

    First class service

    I made my will with Lucy Drinkall. We had a face to face meeting. Lucy and the office staff were approachable , friendly and professional

    Legal experts tagged in
    this review

    legal expert Lucy Drinkall Lucy Drinkall

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. It is great to hear that you are pleased with the result and we will ensure your comments are passed onto Lucy and the team.

    0
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    Profile image of Angie Barkworth

    Angie Barkworth

    Verified
    Housing & Property

    Excellent communication and Professional Service

    We had a very positive experience working with Paige. Communication was clear and consistent from start to finish, and we were always kept updated on progress. Paige was proactive in moving things forward and quick to respond to any questions or concerns we had along the way. Throughout the process they remained professional and efficient. We would highly recommend Paige to anyone looking for a reliable and dedicated solicitor.

    Legal experts tagged in
    this review

    legal expert Paige Dale Paige Dale

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. Your positive comments are greatly appreciated, and we are pleased we could assist you.

    0
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    Other Reviews

    Profile image of Clare Steele-King

    Clare Steele-King

    Housing & Property

    Clare

    Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

    Legal experts tagged in
    this review

    legal expert Parminder Othi Parminder Othi
    legal expert Malcolm Robinson Malcolm Robinson
    legal expert Amy Stewart Amy Stewart

    A representative from Pepperells Ltd responded to this review

    Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

    0
    Collected on: Google collection source logo
    Profile image of Susan

    Susan

    Susan

    i recently used pepperells to do my will.lucy was professional but extremely friendly.All the front desk ladies were cheerful and helpful phone calls were dealt with at once.i would defintely recommend pepperells to family and friends.

    0
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    Profile image of Nikita

    Nikita

    Nikita

    Would highly recommend Daniel Haigh and team. Great service throughout. Consistent communication and he made himself available for any queries we had. He explained any legal queries we had in terms we understood which gave us a lot of confidence. We knew where we were each step of the way and Daniel was great at outlining any delays and setting realistic expectations for us. Thank you Daniel and team!

    0
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    Profile image of Anonymous

    Anonymous

    Wills, Trusts and Probate

    Clear and concise information given at the outset and throughout the process. Very pleased with the service provided.

    0
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    Profile image of Anonymous

    Anonymous

    Wills, Trusts and Probate

    completely satisfied with the services and Luke interpretation skills. However it is sad that in this day and age, wills are written in a legalise jargon that the intelligent layperson cannot fully comprehend and therefore you have to interrogate the solicitor for clarity. Luke explained this very well.

    Legal experts tagged in
    this review

    legal expert Luke Evans Luke Evans
    0
    Collected on: Law_net collection source logo

    Reviews

    4.8 /5 3618 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

      Excellent communication
      Very professional
      Responsive and prompt
      Clear explanations
      Supportive and caring
      Efficient service
      Knowledgeable staff
      Friendly approach
      Proactive problem‑solving
      Helpful administration

      ReviewSolicitors Review List

      Profile image of PJS

      PJS

      Verified
      Consumer

      Rubbish

      Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

      Legal experts tagged in
      this review

      legal expert Rebecca Liney Rebecca Liney

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Barbara ScottEmmett

      Barbara ScottEmmett

      Verified
      Wills, Trusts & Probate

      Straighforward

      Easy and straightforward procedure. Friendly and approachable.

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Carol Baldry

      Carol Baldry

      Verified
      Consumer

      Excellent solicitor

      Rebecca Liney understood exactly what we needed and was very efficient in getting us the outcome we needed. Would use her again if ever we needed too. First class .

      Legal experts tagged in
      this review

      legal expert Rebecca Liney Rebecca Liney

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. Your positive comments are greatly appreciated and we are pleased we could assist you.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Paige was incredible from start to finish

      Paige was great throughout the whole process , regardless of how many time I asked the same thing I got a pleasant fast response. No legal Jargon just down to earth honest answers. She got my sale and purchase through in less than 4 months considering UK average for a straight purchase no chain is 4 months I cannot complain 100% would use her and the service again.

      Legal experts tagged in
      this review

      legal expert Paige Dale Paige Dale

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of David Sercombe

      David Sercombe

      Verified
      Wills, Trusts & Probate

      Professional

      I dealt with Natalia, she was very professional from start to finish dealing with my Will. I would highly recommend.

      Legal experts tagged in
      this review

      legal expert Natalia Mihajlovic Natalia Mihajlovic

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Clare Steele-King

      Clare Steele-King

      Housing & Property

      Clare

      Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

      Legal experts tagged in
      this review

      legal expert Parminder Othi Parminder Othi
      legal expert Malcolm Robinson Malcolm Robinson
      legal expert Amy Stewart Amy Stewart

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

      0
      Collected on: Google collection source logo
      Profile image of Melinda Priestley

      Melinda Priestley

      Housing & Property

      Melinda

      I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

      Legal experts tagged in
      this review

      legal expert Simon Davies Simon Davies

      A representative from Pepperells Ltd responded to this review

      We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

      0
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      Profile image of Michaela Page

      Michaela Page

      Consumer

      Michaela

      In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

      Legal experts tagged in
      this review

      legal expert Leah Kelly Leah Kelly

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

      0
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      Profile image of Gemma Skipworth

      Gemma Skipworth

      Gemma

      Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

      A representative from Pepperells Ltd responded to this review

      I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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      Profile image of chris ducker

      chris ducker

      Wills, Trusts & Probate

      chris

      Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

      Legal experts tagged in
      this review

      legal expert Lucy Drinkall Lucy Drinkall

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback and its great to hear you would recomend us to others.

      0
      Collected on: Google collection source logo

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